Troubleshooting Guide - Craig CMP615D Owner's Manual

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for
service.
Player do not power on
Music, Video, Photos can't be
play
No sound output
Sound quality is bad
Computer does not detect the
player/Download failure
Voice recording sound quality
is bad
Check the ON/OFF switch. Slide the switch to ON
●
position.
Press and hold the
●
light on .
Files not successfully transferred to the player.
●
Connect the player to the computer using the
provided USB cable, transfer files to the player
again
Files format not correct. Transfer
●
MP3,WMA,AMV,JPEG,WAV files to the player only.
Earphone not connected. Connects the earphone
●
plug completely into the player's earphone jack.
Earphone may damage. Check and replace the
●
earphone.
Volume too low, adjust volume to higher level.
●
Files may damaged or in wrong formats. Try other
●
files.
Music file is corrupted. Try other files.
●
Battery level low, recharge the unit.
●
Earphone damaged, replace a new earphone.
●
See the supported Operation System of computer
●
on page 12.
USB cable not secured, connects USB cable
●
properly.
Online Device settings incorrect, reset the player to
●
the correct mode as Transferring files section on
page 7-10.
Point the built in mic to the sound source, no
●
barriers between the mic and the sound source.
27
II button until the LCD screen