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Acer Predator PTX17-71 Lifecycle Extension Manual
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Acer Predator PTX17-71 Lifecycle Extension Manual

Acer Predator PTX17-71 Lifecycle Extension Manual

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Predator
PTX17-71
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Predator PTX17-71

  • Page 1 Predator PTX17-71 LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
  • Page 4 NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack  WLAN module  Touchpad module  Mainboard  RTC battery  DIMM modules  SSD module  Turbo key board  LCD panel  Disassembly Procedures...
  • Page 7 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) or the power adapter from the USB Type-C port (B) as shown in Figure 1-1 Figure 1-2.
  • Page 8 Base Cover Removal 1. Remove eleven (11) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the bottom side to release the latches as shown in Figure 1-4. Figure 1-4.
  • Page 9 3. Continue to release the remaining latches. Then remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
  • Page 10 Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the transparent mylar (B) securing the battery cable (Figure 1-6). 3. Detach the acetate tape (C) securing the battery cable to the mainboard connector (Figure 1-6).
  • Page 11 5. Lift the battery pack to release it from the compartment studs (highlighted with the green lines) (Figure 1-8). Then remove the battery pack. WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
  • Page 12 WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-9). Figure 1-9. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-10). 3. Remove one (1) screw securing the WLAN module (Figure 1-10).
  • Page 13 4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-11). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-11. WLAN Module Removal Disassembly Procedures 1-11...
  • Page 14 Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the touchpad FFC (A) from the mainboard and touchpad module connectors (Figure 1-12). Then remove the FFC. 2. Disconnect the fingerprint FFC (B) from the mainboard and touchpad module connectors (Figure 1-12).
  • Page 15 4. Slightly detach and lift the mylar. Then detach the conductive tape (D) from the touchpad module and top assembly (Figure 1-13). Figure 1-13. Touchpad Module Removal 5. Remove two (2) screws securing the touchpad arm brackets (Figure 1-14). Figure 1-14. Touchpad Module Removal Disassembly Procedures 1-13...
  • Page 16 6. Release the touchpad arm brackets (E) from the guide pins (F) on the top assembly (Figure 1-15). Then remove the brackets. Figure 1-15. Touchpad Module Removal 7. Remove three (3) screws securing the touchpad module (Figure 1-16). Figure 1-16. Touchpad Module Removal 1-14 Disassembly Procedures...
  • Page 17 8. Push the upper part of the touchpad module (G) to release it from the guide pins (H) (Figure 1-17). 9. Slide the touchpad module slightly to disengage it from the bottom latches (highlighted by green line), and then remove the touchpad module from the top assembly (Figure 1-17).
  • Page 18 LCD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the LVDS cable from the mainboard connector (A). Then unroute and detach the cable from the routing path as shown in Figure 1-18. Figure 1-18. LCD Module Removal 2. Remove eight (8) screws securing the LCD hinges (Figure 1-19).
  • Page 19 3. Lift the top assembly until it is fully open. Then remove the LCD module (B) away from the top assembly (Figure 1-20). Figure 1-20. LCD Module Removal Disassembly Procedures 1-17...
  • Page 20 Mainboard Removal Prerequisite: WLAN Module Removal 1. Disconnect the logo board cable from the mainboard connector (A) (Figure 1-21). 2. Disconnect the LED board FFC from the mainboard connector (B) (Figure 1-21). 3. Disconnect the right speaker cable from the mainboard connector (C) (Figure 1-21).
  • Page 21 11. Remove twelve (12) screws securing the mainboard, right fan, and left fan (Figure 1-22). Figure 1-22. Mainboard Removal 12. Unroute the WLAN antennas cables (K) from the cable guides. Then unroute and release the turbo key board FFC (L) from the cable guides as shown in Figure 1-23.
  • Page 22 Figure 1-24. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-24. Remove the circuit board and follow local regulations for disposal. 1-20 Disassembly Procedures...
  • Page 23 RTC Battery Removal Prerequisite: Mainboard Removal Disconnect the RTC battery cable from the mainboard connector (A). Then remove the RTC battery (B) (Figure 1-25). WEEE Annex VII Component: RTC Battery Figure 1-25. RTC Battery Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures 1-21...
  • Page 24 DIMM Modules Removal Prerequisite: Mainboard Removal 1. Find the DIMM modules (A) in the system (Figure 1-26). 2. Detach the mylar (B) from the DIMM modules and the mainboard connectors as shown in Figure 1-26. Figure 1-26. DIMM Module Removal 3.
  • Page 25 4. Disconnect the DIMM module from the mainboard connector (D) (Figure 1-28). Then remove the DIMM module. Figure 1-28. DIMM Module Removal 5. Repeat steps 3~4 to remove another DIMM module. 6. Peel off the composite foil with thermal pad (E) from the DIMM module (Figure 1-29).
  • Page 26 7. Detach the DIMM module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-30. WEEE Annex VII Component: DIMM Modules Figure 1-30. DIMM Module Removal 8. Repeat steps 6~7 to remove the composite foil with thermal pad from another DIMM module.
  • Page 27 SSD Module Removal Prerequisite: Mainboard Removal 1. Remove one (1) screw securing the SSD module bracket (Figure 1-31). Figure 1-31. SSD Module Removal 2. Release the SSD module bracket (A) from the mainboard connector (highlighted by green square) first, and then lift to remove the bracket (Figure 1-32).
  • Page 28 3. Disconnect the SSD module from the mainboard connector (B) (Figure 1-33). Then remove the SSD module. WEEE Annex VII Component: SSD Module Figure 1-33. SSD Module Removal 1-26 Disassembly Procedures...
  • Page 29 Turbo Key Board Removal Prerequisite: Mainboard Removal 1. Unroute and release the turbo key board FFC (A) from the rubber cable clip as shown Figure 1-34. 2. Lift the turbo key board (B) to release it from the guide pins (C) on the top assembly (Figure 1-34).
  • Page 30 4. Disconnect the turbo key board FFC from the turbo key board connector (E) (Figure 1-36). Then remove the FFC. WEEE Annex VII Component: Turbo Key Board Figure 1-36. Turbo Key Board Removal CAUTION: Turbo key board FFC (Flexible Flat Circuit) can be damaged if removed while the turbo key board connector is locked.
  • Page 31 LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the upper side to release the latches (Figure 1-37). Figure 1-37. LCD Bezel Removal 2. Pry the LCD bezel from the left side to release the latches (Figure 1-38).
  • Page 32 3. Pry the LCD bezel from the right side to release the latches (Figure 1-39). Figure 1-39. LCD Bezel Removal 4. Continue prying along the bottom side of the bezel until all the latches have been released (Figure 1-40). Then remove the LCD bezel. Figure 1-40.
  • Page 33 LCD Panel Removal Prerequisite: LCD Bezel Removal NOTE: NOTE: The LVDS cable includes the LCD panel cable and the camera cable. 1. Unroute the LVDS cable from the cable guides on the LCD cover as shown in Figure 1-41. Figure 1-41. LCD Panel Removal Disassembly Procedures 1-31...
  • Page 34 2. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-42).
  • Page 35 4. Lift the latch (D) securing the LVDS cable (Figure 1-44). Figure 1-44. LCD Panel Removal 5. Disconnect the LVDS cable from the LCD panel connector (E) (Figure 1-45). Then remove the LCD panel. Figure 1-45. LCD Panel Removal Disassembly Procedures 1-33...
  • Page 36 Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Touchpad Module, Per-Key FFC, LCD Module, and Turbo Key Board have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.

  • Page 37: Electronic Boards Diagrams

    Electronic Boards Diagrams Figure 1-47. System Block Diagram Electronic Boards Diagrams 1-35...

  • Page 38: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 39: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-37...

  • Page 40: Exploded Diagrams

    Exploded Diagrams Figure 1-48. System Exploded Diagram Table 1-2. System Exploded Diagram Description Top Assembly Thermal Module SSD Module SSD Module Bracket Composite Foil with Thermal Pad 1-38 Exploded Diagrams...
  • Page 41 Table 1-2. System Exploded Diagram (Continued) Description DIMM Module WLAN Module Mainboard Transparent Mylar Acetate Tape Battery Pack Turbo Key Board Turbo Key Board FFC Left Speaker Right Speaker LED Board LED Board FFC Touchpad Module Touchpad FFC Per-Key FFC Fingerprint FFC Touchpad Arm Brackets Conductive Tape...
  • Page 42 Figure 1-49. LCD Assembly Exploded Diagram Table 1-3. LCD Assembly Exploded Diagram Description LCD Panel LCD Bezel LVDS Cable Microphone Rubbers Camera Module LCD Cover 1-40 Exploded Diagrams...

  • Page 43: Software Update

    Software Update Updating your software Please visit http://go.acer.com/?id=17883 Software Update 1-41...

  • Page 44: Personal Data Removal

    Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under  Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...