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SERVICING
Before
contacting
your
local Zanussi
Service Centre, please make the following
checks:
The machine does not start up
=
The START-button has not been pressed until the
audible sound stops
The door is not closed properly
No water is entering the machine (see: the machine
does not fill)
The machine does not fill
The water taps are not turned on
The water supply has been disconnected.
The inlet hoses are kinked
The water pressure is too low
The water inlet filters are clogged
The machine empties as it fills
=
The end of the drain hose is too low
=
The end of the drain hose is submerged in water
«
Drain pipe has no vent-hole
The machine does not drain or spin
You have selected a gentle wash cycle
The drain filter is clogged
The drain hose is kinked
The drainage system pipes are blocked
The drain hose extension is incorrect
The machine leaks or overflows
=
Too much detergent
Unsuitable detergent
The inlet hose is loose
The detergent dispenser drawer or recess is clogged
The end of the drain hose is not securely positioned
The machine vibrates or is noisy
The internal packing has not been removed
The machine is not level
The machine is in contact with the wall or furniture
The washing load is badly distributed
The machine is overloaded
The door does not open
=
The safety device has locked it (door locked light on)
=
Water in the wash tub
The machine continually rinses
=
May be due to using an excessive amount of powder
(see page 8).
If, after the above checks, there is still a fault, please
contact the Zanussi Customer Service Department at
Newbury on 0635 52 13 13.
Please
make
sure that you quote your ZZB
user
reference number.
Service details - adhesive label
When you return your guarantee card to Zanussi Ltd.,
you
will receive
a "Appliance
Guarantee
And
Maintenance Record" together with an adhesive label.
The label can be adhered to the machine or adjacent
furniture.
This
machine
incorporates
new
Electronic
Technology and therefore may work differently
from
a traditional
product which
you have
become accustomed to. If you are concerned
about the operation of the machine please study
the instruction book carefully, as it contains
advice
about
the way
in which
the new
technology affects the operation during normal
use.
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