Page 1 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 2: Table Of Contents
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Table of Contents Introduction ........................5 A. About this Guide ......................5 B. Intended Audience ......................5 C. Safety Guidelines ......................6 D. Overview ......................... 9 E.
Page 3 F. My Bookings ......................126 G. Feedback ........................127 H. About .......................... 128 PanL Desk Manager Mobile App for Android Users ..........129 A. Hardware / Software Requirements ................129 B. Download / Installation of PDM Mobile App from Play Store ......... 129 C.
Page 4 N. Feedback ........................161 O. About .......................... 162 P. Log out ........................163 PanL Desk Manager Mobile App for iOS Users ............164 A. Hardware / Software Requirements ................164 B. Download / Installation of PDM Mobile App from App Store ........164 C.
Page 5: Introduction
Clearance No.: BRTSYS#044 Introduction A. About this Guide This document provides a guide to PanL Desk Manager (PDM) hardware and software installation, configuration and operating information consisting of the following –  Exchange Server / Microsoft 365 Setup & Configuration ...
Page 6: Safety Guidelines
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. Safety Guidelines Important Safety Instructions: WARNINGS: • Avoid attachments- Do not use tools or attachments that are not recommended by the equipment manufacturer because they •...
Page 7 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Grounding (Earthing): Power Sources: • This equipment should be operated only • Grounding faceplates- For products with from the power source indicated on the metal faceplates, ground the faceplates to product.
Page 8 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Placement Guidelines: This device complies with Part 15 of the FCC Rules. Operation subject following The following guidelines pertain to the safe conditions: installation of our device on a desk.
Page 9: Overview
One or more desk panels are added to the network as clients through on-boarding (refer to Getting started with PanL PD35L Device). PDM enables the panels, mobile apps and the calendars to integrate seamlessly, synchronizing all scheduling data across all platforms on the same network.
Page 10: Features
Book by desk or time options. Easy access to all booking information and status through My ❖ Booking feature PanL Desk Panel Display availability status light indicators allow users to locate a vacant space ❖ from afar - LED color code: Green (Available), Yellow (Pending Claim), Red (In-Progress) Claim and automatic release feature reduces no show time ensuring unused desks are available ❖...
Page 11: Mail / Calendar Server / Oauth 2.0 Setup & Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Mail / Calendar Server / OAuth 2.0 Setup & Configuration A. Exchange Server 2016 / 2013 Setup Account Account Number of Description Reference Type...
Page 12: Using Exchange Management Powershell Command Prompt
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Using Exchange Management PowerShell Command Prompt Steps for setting up exchange server using the Exchange Management PowerShell Command Prompt are provided in the following table –...
Page 13 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 e. Add a user account (user1@bridgetek.com) to an existing user distribution group list (pdm-user-group-bridgetek1) using the following command – Add-DistributionGroupMember -Identity "pdm-user- group-bridgetek1" -Member user1@bridgetek.com Use the following command to display a list of users who have been added to a particular distribution group –...
Page 14: Using Exchange Admin Centre Console
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Get-ManagementRoleAssignment -Role “ApplicationImpersonation” –GetEffectiveUsers  Discovery Using the following command, add the service account into Discovery Management Role - Management Add-RoleGroupMember -Identity "Discovery Management"...
Page 15 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Click “+” and select “User mailbox”. • Enter the user account details and click [Save]. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 16 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • The newly created User account will be displayed under the list of mailboxes.  Create Distribution Group for Users  • Go to “recipients”...
Page 17 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Enter the new distribution group information and click [Save]. • The newly added distribution group is displayed. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 18 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Create Desk / Resource Account  • In the Exchange admin centre go to “recipients” ”resources”. • Click “+” and select “Room mailbox”.
Page 19 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • The newly created desk account will be displayed under the list of resources.  Create Distribution Group for Desks The distribution group for Rooms (RoomList) can be created only using the Exchange PowerShell.
Page 20 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Enter the Service Account details and click [Save]. • The Service account will appear in the list of mailboxes. Product Page Document Feedback...
Page 21 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Granting Service Account Impersonation Rights The following steps will guide to grant the service account with impersonation permission for all accounts – ...
Page 22 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Add the admin role “ApplicationImpersonation”. Click [OK]. • The newly added admin role will be displayed under “Roles”. • Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed.
Page 23 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • The newly added role is displayed under the “admin roles”.  Discovery Management Members of this management role group can perform mailbox search in the Exchange organization for data that meets specific criteria.
Page 24 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • In the “Discovery Management” interface, enter the Name, Under Rules, select “Legal Hold”; select the “Service Account” under Members. • Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed.
Page 25: Microsoft 365 Setup
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 B. Microsoft 365 Setup Account Account Number of Description Reference Type Accounts User Account User This account will be used by the normal end users Mailbox to perform desk booking related activities.
Page 26: Using Windows Powershell Command Prompt
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Using Windows PowerShell Command Prompt Steps for setting up Microsoft 365 using the Windows PowerShell Command Prompt are provided in the following table –...
Page 27 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 New-Mailbox -Name "User1" -DisplayName "User1" - UserPrincipalName "user1@bridgetek.com" - OrganizationalUnit Users -Password (ConvertTo- SecureString "P@ssw0rd" -AsPlainText -force)  Create Distribution PDM requires users to be identified by distribution groups (for example, user1@bridgetek.com).
Page 28 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Create Service Account using the following command –  Create Impersonation User / New-Mailbox -Name "service-account" -DisplayName Service Account "service-account" -UserPrincipalName "service- account@bridgetek.com" -OrganizationalUnit Users -...
Page 29: Using Microsoft 365 Admin Center Console
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. Using Microsoft 365 Admin Center Console Steps for setting up exchange server using the Exchange Admin Center Console are given below –  Login to Microsoft 365 Admin Center Console •...
Page 30 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Assign the “product licenses”. Click [Next]. • Go through the Optional settings and select as required. Click [Next]. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 31 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Verify the user account details and click [Finish Adding]. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 32 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 The user account details are added to active users list.  Create Distribution Group for Users  • Go to “recipients” ”groups”. Click “new” and select “Distribution list”.
Page 33 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Enter the new distribution list related information and click [Save]. • The newly added distribution list is displayed. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 34 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Create Desk / Resource Account  • Go to “Resources” ”Rooms & equipment”. Click “+Add resource”. • In the Add resource interface, enter the following resource related information –...
Page 35 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • A new resource (desk) account is added and displayed.  Create Distribution Group for Desks The distribution group for Rooms (RoomList) can be created only using the Exchange PowerShell.
Page 36 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Enter the basic information pertaining to Service Account. Click [Next]. • Assign the “product licenses”. Click [Next]. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 37 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Go through the Optional settings and select as required. Click [Next]. • Verify the details and click [Finish Adding]. Product Page Document Feedback...
Page 38 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • The service account details are added to active users list.  Granting Service Account Impersonation Rights Refer to the steps given under section Granting Service Account Impersonation Rights in Exchange.
Page 39 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • In the “Discovery Management” interface, enter the Name, Under Rules, select “Legal Hold”; select the “Service Account” under Members. • Similarly, click “+” under “Members” and add the service account and click [OK]. Service account will be added and displayed.
Page 40: Configuring Oauth 2.0 Authentication Using Azure
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. Configuring OAuth 2.0 Authentication using Azure 1. Register Client Application for OAuth 2.0 - ROPC Application should be registered with Azure Directory in order to work with OAuth 2.0:...
Page 41 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Enter the application name; select the Supported account types from the available options.  and click [Register]. The application is created.  Product Page Document Feedback Copyright ©...
Page 42 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 From left navigation menu, go to Authentication → Allow public client flows and Enable =  Yes (this is needed to use username and password for authentication instead of client secret).
Page 43 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Select Delegated permissions; Select permissions – EWS (EWS.AccessAsUser.All) / SMTP  (SMTP.Send). Click [Add permissions]. The Office365 administrator must grant the permissions to be added. Click Grant admin ...
Page 44 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Upon successful permission grant, a green check mark will appear.  Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 45: Pdm Server Setup & Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 PDM Server Setup & Configuration A. Hardware/Software Requirements Hardware / Software Specifications Server Operating System Ubuntu LTS 16.04+ / CentOS / SUSIE / RHEL Exchange Server Microsoft Exchange 2013/2016/2019 &...
Page 46: Installing Pdm Server Software
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Copy the PDM installation package zip file provided (for example – PDM_package_2.5.1- 3.12.0-P.zip) to the PDM Server PC (for example: /home/bridgetek/PDM/) • Unzip or extract the installation files using the following command - unzip PDM_package_2.5.1-3.12.0-P.zip -d PDM_package_2.5.1-3.12.0-P...
Page 47: Update Pdm Server Software Package
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 4. Update PDM Server Software Package The steps to update the PDM Server Software are given below. The screenshots used are for illustration purpose only.
Page 48: Change The Current Ssl Cert And Domain Name
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Enter the old software package directory path to retain all previous PDM Server and Management Console configuration data. • Upon successful update, the difference between old and new component versions as specified in table.
Page 49: Un-Install Pdm Server Software Package
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 6. Un-install PDM Server Software Package The steps to un-install PDM Server Software Package are given below. The screenshots used are for illustration purpose only.
Page 50: Domain Configuration For Pdm Server
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. Domain Configuration for PDM Server After the PDM Server Software installation, the network administrator MUST resolve the following DNS Domains: app.domainname ✓ api.domainname ✓...
Page 51: Browser (With Brt Ssl)
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. Browser (with BRT SSL) To run the PDM Management Console and Outlook Add-In on a client PC if default Bridgetek’s certificate is installed- Windows: a.
Page 52 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Importing certificate into Firefox browser a. Open FireFox browser. b. Navigate to Menu  Options  Search Certificates  View Certificates  Authorities tab ...
Page 53 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Linux (Debian/Ubuntu): To install root SSL certificate in Ubuntu, open the terminal and do the following. a. Convert the rootCA.pem file from .pem to .crt by using this command openssl x509 -outform der -in <rootCA.pem>...
Page 54 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Global DNS To configure a public domain on a purchased GLOBAL DNS host server (for example GODADDY), create the DNS records as shown in the picture below-...
Page 55: Ssl Certificate Setup
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 D. SSL Certificate Setup There are two types of SSL certificates that can be installed on a PDM Server – self-signed and public CA certificates. This is configured during installation and can be updated at runtime by using PDM_configure.sh.
Page 56: Getting Started With Pdm Management Console
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Getting Started with PDM Management Console The PDM Management Console is a web browser-based GUI application that serves as a one-stop management tool enabling administrators to configure the PDM Server Software such as to manage resource assignment, desk booking policies, display panel and calendar configurations.
Page 57 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Upon successful sign-in to the PDM Management Console, the License interface is displayed with the list of available licenses(s) if any. For the first time users, this interface will be empty.
Page 58: Update System Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. Update System Configuration To update calendar server and PDM Server settings –  Click on the Configuration > System menu.  The system configuration interface is displayed with the following...
Page 59 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Exchange Server / Office365 • Click on [TEST CONNECTION] button to verify the connection between the Exchange/Office365 Server and PDM Server. • Host Refers to the Calendar Server IP Address.
Page 60: Change Password
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Upon successful system configuration, On-board the PanL35L devices. Refer to the section On-board Desk Panel Device (PanL35L). To use the other PDM Management Console functions, refer to the section...
Page 61: Forgot Password
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. Forgot Password The Forgot Password function allows user to recover the password. To recover password–  Click Forgot Password?  Enter the System Email and click [SEND] to receive the verification code.
Page 62 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  A temporary password generated by the system will be sent to the Email Id that was provided in the Recover Password interface.  Enter the Username and the temporary password in the Password field.
Page 63 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Note 2: The verification code and the system generated temporary password will be sent to the Admin Email Address mentioned in the Configuration  Policy interface Product Information –...
Page 64: Pdm Management Console Overview
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 D. PDM Management Console Overview The PDM Management Console main menu is displayed on the left and can be extended by clicking on it to display the sub menus. The following table provides an overview of the PDM Management Console Menu/Submenu and their functions.
Page 65 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Menu Submenu Functionality Dashboard Resource Summary / Booking Summary / Desk Utilization / Leader board etc. Resource Buildings  Create / Edit / Delete / Search Building Information...
Page 66: Dashboard
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 E. Dashboard The dashboard displays insightful statistical information on a daily, weekly and monthly basis from processing various desk booking and user data. Through observing the statistics, management can plan and reorganize the whole desk booking structure and policies to improve desk utilization.
Page 67 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Booking Summary The Booking Summary section provides pictorial representation (doughnut chart) of information about the Booking Details, Booking Type and Booking Duration. Utilization The Utilization section provides pictorial representation of information pertaining to Desk Utilization (Stacked bar chart / Histogram), Recaptured Time (Stacked bar chart / doughnut chart) and Booking Density (Heat map chart).
Page 68 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Leader board The Leader board section provides information pertaining to Desk Leader board (Most Used Desks / Least Used Desks} and User Leader board (Most Active Users / Top Ghost Users).
Page 69 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Miscellaneous The Miscellaneous section provides pictorial representation of information pertaining to Booking Sources (Mobile / Outlook Add-in / On-Spot) and Feedback Sources (Mobile / Outlook Add-in/ EBP).
Page 70: Resource Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 F. Resource Management 1. Building Management In the Building Management interface, admin users can create edit, delete and search buildings within their organization. Organizations with multi-site offices can configure multiple buildings at different locations or countries.
Page 71 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Edit Building  From the table, click Edit for the building that needs to be updated. The search building function can be used by providing the search parameters in the Search box or filtering based on Country or Status.
Page 72 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  A confirmation dialog box is displayed. Click [CONFIRM] to delete the building or [CANCEL] to cancel the delete operation. Upon deletion, the data is permanently removed and will no longer available.
Page 73: Locations Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. Locations Management In the Locations Management interface, admin users can add edit, delete and search for locations within a building. Desk layout maps can be uploaded to the respective locations to which desk names and panels can be assigned.
Page 74 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  The navigation toolbar available on top of the location map allows users to perform the following functions – Scroll Down Scroll Right Zoom Out...
Page 75 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Update Desk  To re-assign a desk or change the active status, from the location map, click on the desk icon.  The “Update Desk” interface is displayed. Update the Desk Name and Desk Status as required.
Page 76 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Un-assign Desk  To un-assign desk, from the location map, click on the desk location icon.  The “Update Desk” interface is displayed. Click [UNASSIGN]. If the desk is not associated with any desk group, then it will be unassigned and removed from the map.
Page 77: Desk Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 3. Desk Management Through the Desk Management interface, admin users can assign a desk name to desks created via the calendar servers and to attach a desk panel for desk availability status indicator, on spot desk booking and claim features.
Page 78 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Click + to access the “Assign Device” interface to assign a desk panel.  Select the Device UUID using the auto search of un-assigned desk panel devices and click [Assign].
Page 79 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  The “Assign To Device” column on the table is updated accordingly. Assign QR Code Type  The QR code type assigned to the desk panel devices are displayed (as a link) under the “QR Code Type”...
Page 80 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Export All / Filtered The Export All/Filtered function allows users to export all desks without applying filter or all desks after applying a filter - ...
Page 81 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Export The Export function allows users to export the selected desk data from the table.  Select the desk data from the table by clicking on the check box. To select all the desk data, click the checkbox on the header.
Page 82: Device Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 4. Device Management Through the Device Management interface, admin users can assign a desk to a desk panel device and configure device settings (brightness.
Page 83 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Un-Assign Desk  The list of desks that are assigned to a desk display device is displayed (as a link) under the “Assign To” column on the table. Click on the Desk link to un-assign the desk from the desk panel.
Page 84: Firmware Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Reset Device to Factory Settings -  Ensure that the device is ONLINE. From the Device Settings interface, click [FACTORY RESET].  A confirmation dialog box is displayed. Click [RESET] to proceed or [CANCEL] to cancel and discard the operation.
Page 85 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  The Firmware Management interface is displayed. Click [ADD].  The Upload Firmware interface is displayed. Click [Browse] and select the firmware package file* to upload. Upon selection, the file attributes are automatically populated in the respective fields.
Page 86 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Auto Update To enable / disable automatic update of firmware -  From the list of uploaded firmware information displayed on the table, click and select/de-select the Auto Update checkbox to enable or disable an automatic firmware update.
Page 87 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 View Firmware Update Log To view firmware update log -  From the list of uploaded firmware information displayed on the table, click on the icon.
Page 88: Amenities Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 6. Amenities Management Through the Amenities Management interface, admin users can add, edit and delete amenities. Add Amenities The steps for adding amenities are same as that of Add Building.
Page 89 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  The Create Desk Group interface is displayed. Enter the Desk Group Name; Select the Country / Building and Location.  By default, the Add Desks function button is disabled.
Page 90 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Assign the relevant Desk Booking Policies to the desk group. Desk Booking Policies Desk Booking When enabled When disabled Default State Policy Desks in this group are available...
Page 91 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Members can set a window rule in which bookings can be done by setting values for the following fields – Window Members are NOT allowed to •...
Page 92 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Edit Desk Group To edit desk group –  From the table, click Edit for the desk group that needs to be updated. The steps for editing the desk group are same as that of creating desk group. Refer to...
Page 93: User & Role Management
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 G. User & Role Management The User & Role Management interface enables administrators to manage user access to certain functions. 1. User Management Through the User Management interface, admin users can Sync user from server and edit user information.
Page 94: User Groups
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. User Groups Through the User Groups interface, admin users can create user group, add users to user group, assign permissions and policies to user group, edit and delete user group.
Page 95 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  The newly added users are displayed. Assign the relevant Permissions Policies. Click [SAVE]. User Group Policies User Group When enabled When disabled Default State...
Page 96 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 User Members are allowed to manage Members are NOT allowed to Disabled Management Users & User Groups manage Users & User Groups Members are allowed to manage...
Page 97: Feedback
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 H. Feedback Users can provide their feedback on the PDM solution via PDM Mobile App, outlook add-in or Desk Viewer. Users can either choose a pre-defined feedback set by the admin or type in a customize feedback.
Page 98: User Feedback
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. User Feedback The user’s feedback interface displays all the feedback from users from the various sources. To view user’s feedback –  Click on the Feedback > User Feedback menu.
Page 99: Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 I. Configuration Different configurations related to dashboard settings, calendar server, desk booking policies and other PDM settings can all be done through this interface.
Page 100: System Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Upon providing the relevant permissions (by checking the checkbox), click . Alternately, the edit operation can be cancelled by clicking x. The updated information (if any), is displayed.
Page 101: Policy Settings
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 3. Policy Settings Update Policy Settings To update policy settings –  Click on the Configuration > Policy menu.  The policy settings interface is displayed with the following information –...
Page 102: Email Template
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Email • Resource Activation Reminder: This is to set the time where an email reminder will be sent to the admin email id when a resource (Building/Location/Desk) should be re-activated based on the available date set.
Page 103: Network Device On-Boarding
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Edit / Delete Email Template To edit / delete email template –  From the Email template interface, click on the icon. Edit the template as required and click [SAVE].
Page 104: Import / Export Configuration
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  Select the Network Mode (mandatory); Enter the SSID & Password; Click [SAVE]. 6. Import / Export Configuration This interface allows admin users to import previously configured PDM...
Page 105: Log
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 J. Log 1. System Log To view the system log for system analysis purposes–  Click on the Log > System Log menu. The System log interface is displayed.
Page 106: User Log
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. User Log To view the User log for user analysis purposes–  Click on the Log > User Log menu.  The User log interface is displayed. It will display the corresponding action to be taken by the user.
Page 107: About
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 K. About The About interface displays information related to PDM Management Console’s version, Copyright, PanL Support etc.  Click on the About menu.  The About interface is displayed.
Page 108: Log Out
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 L. Log Out To log out of PDM Management Console, Click on the icon. From the resulting menu, click [Log out]. Product Page Document Feedback...
Page 109: Desk Viewer Gui Overview
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 M. Desk Viewer GUI Overview In order to access and use the Desk Viewer ensure that the PDM Software Server and PDM Management Console Configurations are up and running.
Page 110 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044  You may filter desks on the map based on any or all the following criteria – Available – Desks which are available for immediate booking In-Progress –...
Page 111: Getting Started With Outlook Add-In
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Getting Started with Outlook Add-In A. Installing Outlook Add-In The Microsoft Outlook Add-In provides an alternative option for users to view and book desk(s) from the calendar aside from the mobile app.
Page 112: Configure Outlook Add-In
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 3. Upon successful installation, an appropriate message indicating the same is displayed. 4. Restart Microsoft Outlook for the add-in to take effect. B. Configure Outlook Add-In Using a valid MS-Outlook email account, log in to Outlook calendar, the Add-In should appear as a tab on the top bar.
Page 113 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 An appropriate message indicating if the settings were updated successfully or not is displayed. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 114: Profile
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. Profile The Profile interface displays the user profile and booking statistics pertaining to the user. To access User Profile – 1. From the top bar menu, click PDM > Profile.
Page 115: Find A Person
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 D. Find a Person This interface is used to find a person and book available desks near to that person. To find a person –...
Page 116: Desk Booking
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 E. Desk Booking The Desk Booking interface is used for booking desk(s). Users can book desk(s) either in Maps View or List View. By default, the desk booking interface is opened in Maps View. Users may switch between Maps View and List View depending on their requirement.
Page 117: Booking Desk Using Maps View
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Booking Desk using Maps View To book desk using Maps View – a. Select the booking Date and Time. Select one or more bookable desk(s). The bookable desks are indicated in GREEN.
Page 118 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 The following booking related attributes are displayed. Change the attributes as required – • Time – Set the desk booking start time and end time by clicking on the Set Time. To change the start time / end time, drag the edge of the time slot on the calendar window as shown above.
Page 119 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Assignee – desk(s) booked on behalf of another user, click on the Assignee field enter his/her Username/Email ID. • Note – To add a note to the booking,...
Page 120: Booking Desk Using List View
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. Booking Desk using List View To book desk using List View – a. By default, the desk booking interface opens in Maps View. Change to List View by clicking the link.
Page 121 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 The booking related attributes are displayed. You may change the attributes, as required. Refer Booking Desk using Maps View for the details pertaining to setting booking attributes. Click ...
Page 122: Other Booking Functions
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 3. Other Booking Functions 1.1 View and Edit Booking To edit booking details – a. From menu, click PDM > My Bookings. b. The booking summary is displayed in the calendar window. You will be only able to edit the booking that are in “Booked”...
Page 123 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1.2 Cancel Booking To cancel booking – a. From the top bar menu, click PDM > My Bookings. b. The booking summary is displayed in the calendar window. Right click and select “Cancel” or double click on a booking.
Page 124 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1.3 Extend Booking To extend booking – a. From the My booking interface, Right click on the booking that is “In-Progress” (timeslot indicated in Red Color) and select “Extend” or double click on the booking that is “In-Progress”...
Page 125 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1.4 End Booking To end booking – a. From My booking interface – calendar view, right click on the booking that is “In-Progress” (timeslot indicated in Red Color) and select “End” or double click on the booking that is “In- Progress”...
Page 126: My Bookings
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 F. My Bookings The My Bookings interface displays the list of desks booked by the user. To view the list of bookings, 1. From the Add Ins menu, click PDM > My Bookings.
Page 127: Feedback
Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 G. Feedback The Feedback interface allows users to send feedback about PanL Desk Manager (PDM) solution to the admin user. To send feedback – 1. From the top bar menu, click PDM > Feedback.
Page 128: About
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 H. About The About interface displays the Outlook Add-In Version, Product developer as well as the organization admin contact and email as a support channel for the users.
Page 129: Panl Desk Manager Mobile App For Android Users
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 PanL Desk Manager Mobile App for Android Users A. Hardware / Software Requirements Operating System Technical Requirement Android Android devices with Android 7+ B. Download / Installation of PDM Mobile App from Play Store...
Page 130: Installing Custom Ssl
1. On the Android Phone, tap on [Play Store] icon. 2. The Play Store page is displayed. Enter “PanL Desk Manager” in the search field. The app page is displayed. Tap on [Install] to start the downloading/ installation of the app.
Page 131: Starting The Pdm Mobile App
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 D. Starting the PDM Mobile App Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 132 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Upon installing the PDM Mobile App on the mobile device, start the app using the steps given below – 1. Tap on the PDM Mobile App icon.
Page 133: Log In
1. Enter the Username and Password as provided by the organization. Tap on [Login]. 2. If the logging in is successful, the PanL Desk Manager home screen is displayed. Alternately, if the logging in fails, an appropriate message indicating the same is displayed. Try logging in again.
Page 134: Menu Overview
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 F. Menu Overview Home To access the app home screen My Bookings To view the list of bookings made On-board device* To perform desk panel device...
Page 135: Home
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 G. Home 1. Upon user login, by default the home screen is displayed. However, users can also access the home screen, by tapping on the menu icon and from the resulting menu, tap on Home.
Page 136: My Bookings
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 H. My Bookings My Bookings interface displays the list of desks booked by the user. To view the list of bookings – 1. From the home screen, tap on [View All] or from the menu function tap on My Bookings.
Page 137: On-Board Desk Panel Device (Panl35L)
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 I. On-board Desk Panel Device (PanL35L)* The on-boarding procedure is performed to integrate the PanL35L desk panel devices to the PDM Server network. *This function is only available for users with Device Management Permission *.
Page 138 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 139 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 To on-board the PanL35L device - On the PanL35L Device On the Android Mobile App 1. Power up the PanL35L 1. Tap on the PDM Mobile App menu, select On-board device.
Page 140: Book A Desk
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 J. Book a Desk Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 141 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Desk Selected Bookable Desk Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 142 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 143 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 144 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 145 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 146 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Tap on the menu icon and select Book Desk or from home screen, tap on [Book Desk]. 2. Book Desk interface is displayed. A desk can be booked in the following ways –...
Page 147 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 • Assignee – If desk(s) is booked on behalf of another user, tap on the Assignee field and enter the Username/Email ID. • Note – Tap and add a note to the booking.
Page 148 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Find a Person & book a Desk Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 149 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Tap [Find a Person] and input in the following fields – Date, Time and Person Name. Tap on [Find Person]. If the search is successful, an appropriate message is displayed. Tap on [OK] to proceed.
Page 150 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Book On Spot To book a desk On Spot- 1. From the Home/Book a Desk interface, tap [Book On Spot] and position the phone so that the QR code on the PanL35L device appears in the digital viewfinder.
Page 151: Booking Functions
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Booking Functions Edit Booking Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 152 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 To edit booking details – 1. To edit a booking, on the mobile App My Bookings interface, tap on the booking you wish to edit.
Page 153 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Claim Booking To claim booking – 1. To claim a booking, on the mobile App from My Bookings interface, tap on [Claim] against the booking you wish to claim.
Page 154 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Extend Booking To extend an existing booking – 1. From Home/My Bookings interface, [Extend] against the booking you wish to extend. 2. Tap and select the time to extend.
Page 155 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 End Booking To End booking – 1. From My Bookings interface, tap on [End] against the booking you wish to end. 2. A confirmation message is displayed. Tap on [Yes] to end the current booking or [No] to discard the operation.
Page 156: Profile
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 K. Profile To access user profile interface – 1. Tap on the menu icon and select Profile. 2. The user profile interface displays the following details - Currently logged in Username;...
Page 157 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 In any of the Favourite/Unfavourite/All tab, users can view and change favourite status by simply tapping the icons. No Favourite \ Un-favourite Desks (Neutral State)
Page 158: Settings
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 L. Settings The Settings interface allows user to view and change the mobile app default settings like Language; PDM Server URL Path; Country and Building.
Page 159 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 2. The Settings interface is displayed with the following default settings – Language; Server URL Path; Country and Building. 3. To edit default language, tap on Language. The available languages are English and Chinese.
Page 160: Device Control
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Device Control The Device Control function is only available for users with device management permission to control the PanL35L desk panel device attribute- Brightness. Factory Reset function is also available to reset the device to factory settings (original configuration with the last updated firmware), not connecting to any PDM Server or network.
Page 161: Feedback
Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 N. Feedback The Feedback interface allows users to send feedback about PanL Desk Manager (PDM) solution. To send feedback – 1. Tap on the menu icon and select Feedback. 2. The Feedback interface is displayed with a set of pre-defined feedback options (set under Feedback>Feedback Management...
Page 162: About
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 O. About The About interface displays the PDM Mobile App Version, as well as the organization admin contact and email as a support channel for the users.
Page 163: Log Out
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 P. Log out To logout from the mobile app– 1. Tap on the menu icon and select [Logout]. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 164: Panl Desk Manager Mobile App For Ios Users
11.0 B. Download / Installation of PDM Mobile App from App Store The PanL Desk Manager Mobile App (PDM) can be downloaded from the Apple Store. Follow the steps given below – 1. On the iPhone, tap on [App Store] icon.
Page 165: On-Board Desk Panel Device (Panl35L)
Clearance No.: BRTSYS#044 2. Tap on the Search icon. 3. Enter “PanL Desk Manager” in the search field. Tap on [GET] to start the downloading/ installation of the app. The download/installation will commence. 4. Upon successful download / installation, tap on [OPEN] to start using the PanL Desk Manager App.
Page 166 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 167 BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 To on-board the PanL35L device - On the PanL35L Device On the iOS Mobile App 1. Power up the PanL35L 1. Tap on the PDM Mobile App menu, select On-board device.
Page 168 The PanL35L device will switch Desk Assign Mode. Assign Desk using Management Console. Please refer to PanL Desk Manager Mobile App for Android Users for using the other mobile app functions. Product Page Document Feedback Copyright © BRT Systems Pte Ltd...
Page 169: Getting Started With Panl35L Desk Panel Device Display
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Getting Started with PanL35L Desk Panel Device Display A. PanL35L (PD35L) Device Display Overview The PanL35L Display provides users an intuitive interface option to monitor and trigger control events.
Page 170: Panl35L Product Specifications
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 B. PanL35L Product Specifications Microcontroller 32-bit RISC MCU PLATFORM Graphic Controller FT813Q Display Size 3.5” TFT LCD Number of Pixels 320 x 240 Active Display Area 70.8 x 52.56 mm...
Page 171: Panl35L (Pd35L) Desk Panel Display Setup
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 C. PanL35L (PD35L) Desk Panel Display Setup The following steps will guide you through to Set up PanL35L Display – 1. Identify a flat surface to place PanL35L where the bottom RGB LED strip has good 180 degrees visibility to users.
Page 172: On-Boarding
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 D. On-Boarding Refer to On-board Desk Panel Device (PanL35L) for on-boarding procedure to the PDM network. Refer to the topic Assign Desk to a device under section...
Page 173: Settings
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 1. Settings The Settings interface allows users to increase or decrease brightness / volume of the PanL35L Display. To change device settings – a. Navigate to Settings by doing short presses and once Settings is selected, press the function button for 3 seconds.
Page 174: Factory Reset
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 3. Factory Reset The Factory Reset function allows users to reset the PanL35L device to its original configuration with the last updated firmware, not connecting to any PDM Server or network. To use the device again, on-boarding procedure must be completed.
Page 175: Ap Mode
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 4. AP Mode The AP Mode is useful if the device needs to be connected to another PDM Wi-Fi network while still connecting to the current PDM Server.
Page 176: Shutdown
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 5. Shutdown To shut down a device manually without detaching the power cable- a. Navigate to the Forward button on the main menu by doing short presses and once it is selected, press the function button again for 3 seconds.
Page 177: Appendix
PanL Desk Manager Pulse Width Modulation Thin Films Transistor B. List of Figures Figure 1 – PanL Desk Manager Ecosystem ............... 9 C. List of Tables Table 1 – Desk Booking Policies Table 2 – User Group Policies Table 3 – User Group Permissions...
Page 178: Revision History
BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Version 1.0 Document Reference No.: BRTSYS_000041 Clearance No.: BRTSYS#044 Revision History Document Title BRTSYS_AN_008 PanL Desk Manager Ver.2.6 User Guide Document Reference No.: BRTSYS_000041 Clearance No. BRTSYS#044 Product Page https://brtsys.com/pdm/ Document Feedback Send Feedback...

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