Hisense WFQY7012EVJM Series User's Operation Manual page 14

Press the release lever in the main wash compartment downward and
remove the drawer(fig."C or E").
Remove siphon in softener slot. (fig."D or F").
Refit the siphon in the detergent drawer and fit the drawer back inside its housing.
C
We recommend that you check and clean the filter regularly, at least two or three
times a year.
Ensure that the water has
1
2 Insert removal tool like slotted screwdriver into the small opening of bottom
baffle, press the bottom baffle downward with much strength and open it.
D
if it fails to perform spin cycles.
11
E
F