Statement Of Limited Product Warranty - Bosch SHX5AVB5UC/01 Operating Instructions Manual

Statement of Limited Product Warranty

What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances Corporation (BSH) in this State-
ment of Limited Product Warranty applies only to the Bosch® dishwasher ("Product") sold to you, the first using purchaser, provided that the
Product was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been used for normal house-
hold purposes; (2) new at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use; and (3) within the
United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the
first purchaser of the Product and are not transferable.
• Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for BSH to notify
you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: BSH warrants that the Product is free from defects in materials and workmanship for a period of three hun-
dred sixty five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and
workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for
a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color varia-
tions due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other
similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances. Labor and shipping costs are
included in this basic coverage.
Extended Limited Warranty: BSH also provides these additional limited warranties:
• 5 Year Limited Warranty on Electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defec-
tive in materials or workmanship (excludes labor charges).
• 5 Year Limited Warranty on Dish Racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defec-
tive in materials or workmanship (excludes labor charges).
• Lifetime Warranty against Stainless Steel Rust Through: BSH will replace your dishwasher with the same model or a current model that is
substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
• BSH will replace the stainless steel door if the door should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, BSH or one of its authorized service providers will repair your Product with-
out charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or work-
manship. If reasonable attempts to repair the Product have been made without success, then BSH will replace your Product (upgraded models may
be available to you, in the sole discretion of BSH, for an additional charge). All removed parts and components shall become the property of BSH at
its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall
not be extended with respect to such parts. BSH's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a
BSH-authorized service provider during normal business hours. For safety and property damage concerns, BSH highly recommends that you do not
attempt to repair the Product yourself, or use an unauthorized servicer; BSH will have no responsibility or liability for repairs or work performed by a
non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been specially trained on BSH
products, and who possess, in the opinion of BSH, a superior reputation for customer service and technical ability (note that they are independent
entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding the foregoing, BSH will not incur any liability, or have
responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or in a treacherous locale, surroundings, or environment; in any such event, if you request, BSH would still pay for labor and
parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other spe-
cial charges by the service company, assuming they agree to make the service call.
Out of Warranty Product: BSH is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates,
or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are not the direct fault of BSH, including without
limitation, one or more of the following: (1) use of the Product in anything other than its normal, customary and intended manner (including without
limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going ves-
sels); (2) any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent
installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of
the appliance's internal workings); (3) adjustment, alteration or modification of any kind; (4) a failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire
and building codes and regulations; (5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on,
in, or around the Product; and (6) any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand,
floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures sur-
rounding the appliance, and acts of God. In no event shall BSH have any liability or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the
serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with
the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors,
shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM
ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WAR-
RANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT
WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES,
LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
25