Table of Contents
Related Manuals for DMC DUSH TM Series
Summary of Contents for DMC DUSH TM Series
- Page 1 TM Series 21.5” Wide LCD Touchscreen Monitor Model G Model H Model: TMG-215FH01-01 / TMG-215FH03-01 TMH-215FH01-01 / TMH-215FH03-01 Instruction Manual DMC Co. Ltd. https: //www.dush.co.jp/english/ TM Series Instruction Manual 23A4A4-10001E-1...
- Page 2 Copyrights and Trademarks ◼ The copyright of this instruction manual is rightfully owned by DMC Co., Ltd. ◼ Reproduction of the product and/or this manual in any form is prohibited. ◼ Please note, the contents of the product and/or this manual are subject to change without prior notice.
- Page 3 Warnings Warnings for Design Designing switches on the touchscreen that might cause human injuries and/or property damages is strictly prohibited. Unintentional output signals due to malfunction of the main unit and/or cables can lead to serious injuries. Please design switches with major functions on other devices other than the TM itself.
- Page 4 Cautions Cautions for Disposal When disposing the product, please treat it is as industrial waste. Precautions for Safe Use Do not press the display with strong pressure or hard objects. It may break the display and cause injuries. Please use this product within the specified ambient temperature and humidity range. If not used properly within the specified range, it may cause malfunctions.
- Page 5 Handling of LCDs The LCD contains skin-irritating materials. If liquid materials flow or spill out due to damages and comes in contact with the skin, immediately wash the area under running water for more than 15 minutes and consult a physician. If it gets in the eyes, rinse your eyes immediately under running water and consult a doctor.
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Page 6: Table Of Contents
Table of Contents Features ........................1 Features ............................2 Line-Up ............................3 Product Configuration ..................... 4 Names and Function of Each Parts ....................5 Options............................. 7 Installing the TM ..........................9 Wiring .............................. 11 OSD.......................... 16 OSD Menu (Factory Default Setting) ..................... 17 Touch Screen Properties .................. -
Page 7: Features
1. Features Features Chapter Contents Features ....................2 Line-Up ...................... 3 TM Series Instruction Manual... -
Page 8: Features
1. Features Features ■ Front surface full flat design ■ Slim type chassis ■ Supports HDMI video signal input interface as a series ■ USB3.0 Upstream Port with shock-resistant “Standard Type B” connector ■ Line-up of devices with projected capacitive touchscreen: TMG series -Supports five-point touch ■... -
Page 9: Line-Up
1. Features Line-Up specification Model Touchscreen Image USB Host I/F USB Hub I/F Size Type Input (Upstream) (Downstream) TMG-215FH01-01 USB3.0 Type-B 21.5” Projective HDMI (USB2.0 Type-B USB3.0Type-A Wide Capacitive connectable) TMG-215FH03-01 (USB2.0 Type-A connectable) TMH-215FH01-01 USB3.0 Type-B 21.5” Analog HDMI (USB2.0 Type-B USB3.0Type-A Wide... -
Page 10: Product Configuration
2. Product Configuration Product Configuration Chapter Contents Names and Function of Each Parts ............5 Options ...................... 7 Installing the TM ..................9 Wiring ...................... 11 TM Series Instruction Manual... -
Page 11: Names And Function Of Each Parts
2. Product Configuration Names and Function of Each Parts TMG-215FH01-01，TMH-215FH01-01 ⑤ ④ ① ② ③ Name Function USB3.0 Standard Type-B connector ① USB Host I/F * (USB2.0 Type-B connectable) ② Power Input Input power (12VDC) ③ Video Input (digital) HDMI connector ④... - Page 12 2. Product Configuration TMG-215FH03-01，TMH-215FH03-01 ⑤ ⑥ ④ ① ② ③ Name Function USB Host I/F * ① USB3.0 Standard Type-B connector (Upstream) ② Power Input Input power (12VDC). ③ Video Input (Digital) HDMI connector ④ FG Terminal Connect to field GND ⑤...
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Page 13: Options
2. Product Configuration Options “AC adaptor (with/without screw lock)”, “self-standing stand” are available as option. 2.2.1 AC Adaptor (with screw lock) Model: ATS065T-P120B15210 (customized model) Manufacturer: Toki Trading Ltd. ・AC adaptor: 1unit ・AC cord: 1pc <Note> Warranty coverage: Coverage within the AC adaptor manufacturer’s warranty. Make sure the power cord provided conforms to the standards specified for the country or region in which it will be used. - Page 14 2. Product Configuration 2.2.3 Self-Standing Stand Model: SWST-01-001 *Cannot be used for portrait view. 2.2.3.1. Items included in Package ・Stand (arm): 1 unit ・Stand (base): 1 unit 1pc screw for assembly included. ・VESA mounting screw: 4pcs ・List of included items: 1 2.2.3.2.
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Page 15: Installing The Tm
2. Product Configuration Installing the TM 2.3.1 Installing Conditions (Precautions) • To install the TM, use the M4 screw holes (VESA Standard 100mmx 100mm) provided in the VESA box. • When installing using a commercially available arm or stand, be sure to select one that can withstand the weight of the TM. - Page 16 2. Product Configuration 2.3.3 Installing VESA Standard Arm The TM can be installed to a commercially available arm and/or stand. Parts to be used for installation shall meet the UL1678 standards. Please refer to the arm instruction manual for installation procedures. Installing hole dimensions are as follows (VESA Standard 100mm x 100mm).
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Page 17: Wiring
2. Product Configuration Wiring Be sure no power is supplied when wiring and connecting to avoid the risk of electrical shocks. Do not turn the power on until all connections have been made. Prepare the cables to be used according to the specifications. 2.4.1 Wiring of Power Supply ■... - Page 18 2. Product Configuration 2.4.2 Wiring Procedure (1) You will need a “USB Cable” and a “Video Interface Cable” in order to connect to a computer. (2) Make sure power is not being supplied to the TM and the computers to be connected. (3) Connect the TM and the computer as shown in below diagram.
- Page 19 2. Product Configuration Model Video Interface Cable USB Cable USB Device TMG-215FH03-01 HDMI USB3.0 or USB2.0 USB3.0 or USB2.0 TMH-215FH03-01 Computer USB Device ＦＧ (Field Ground) (フィールド GND) USB Cable AC Power AC Adapter Note: Connect last HDMI Cable <Note>To comply to EMC Directives The following conditions must be observed when connecting to a USB port.
- Page 20 2. Product Configuration 2.4.3 Rotating the VESA Box The VESA box at shipment from the factory is oriented so the image interface is in the longitudinal direction. Video interface can be rotated and changed by the customer. ■ Rotating the VESA box (1) Turn off the power of the main unit and disconnect any peripheral devices connected to the (2) Place the main unit on a flat and stable surface, such as a desk, with the display side facing down.
- Page 21 2. Product Configuration (5) Rotate the box 90 degrees clockwise so that the position marks on the body side and the position marks on the box side are aligned. Box side Position mark Unit side Position mark [Caution] Rotating more than 90 degrees may cause disconnections or damages. Attempting to forcibly remove the VESA box may break or damage the wires.
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Page 22: Osd
3. OSD OSD (On Screen Display) should be used with default factory setting. OSD cannot be changed by the customer. Chapter Contents OSD Menu (Factory Default Setting) ............17 TM Series Instruction Manual... -
Page 23: Osd Menu (Factory Default Setting)
3. OSD OSD Menu (Factory Default Setting) Adjustment Factory Default Menu Range Setting Contents 0 ～ 100 Brightness Screen brightness adjustment 0 ～ 100 Screen contrast adjustment Contrast 0 ～ 4 Sharpness Screen sharpness adjustment Gamma Gamma value adjustment Color Temp Color temperature adjustment 5800K 6500K... -
Page 24: Touch Screen Properties
4. Touch Touch Screen Properties Please download the “Touchscreen Driver (DMT-DD) “from the following URL : https://www.dush.co.jp/english/download/driver-app/ Chapter Contents System Requirements ................19 Installation ....................20 Settings ....................24 Calibration ....................29 * “Touchscreen Driver (DMT-DD)” V2.14 or later version is recommended. -
Page 25: System Requirements
4. Touch System Requirements 4.1.1 System Configuration Supported OS: Windows 10/11 (32bit/64bit) Home Edition or higher. [Note] System builder version not applicable. 4.1.2 Installing Requirements -Software Net Framework4.6 must be installed. -Hardware Requires about 10MB of free space in the system drive and data file storage space. Installation location is as follows: 32bit: System Drive\Program Files\DMT-DD 64bit: System Drive\Program Files (x86) \DMT-DD... -
Page 26: Installation
4. Touch Installation Installing “Touchscreen Driver (DMT-DD)” 4.2.1 (1) Decompress the driver zip file downloaded to your computer. * Do not connect TM to a computer with an USB before installation. (2) Double-click "DMT-DDSetup.msi" or "DMT-DDSetup_ms.msi" inside the folder. (3) The setup wizard will start. Click [Next] to start the installation. (4) Review the license terms and select "I agree,"... - Page 27 4. Touch (5) Click [Next] at “Confirm installation”. (6) The following dialog may appear multiple times during installation. Click [Install] (7) Click [Close] to complete the installation TM Series Instruction Manual...
- Page 28 4. Touch 4.2.2 Installing the Touchscreen Driver (1) Connect the TM to a computer with an USB cable. The driver will be installed automatically when the USB cable is connected with the DMT- DD installed. (2) Start the “Touchscreen Driver” from the [DMT-DD] shortcut on the desktop. The setting tool requires administrator privilege to install drivers and etc.
- Page 29 4. Touch (5) The below dialog will appear at initial installation. Click [Install]. (6) The below window will appear. Click [OK] and restart your computer. (7) After restarting your computer, start “DMT-DD”. If the [USB Port] is changed to [TP Driver], the driver installation is complete. TM Series Instruction Manual...
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Page 30: Settings
4. Touch Settings 4.3.1 Monitor Setting The below must be performed when using in a dual-display environment. (1) Click [Monitor Setting] and open the below screen. (2) Click [Refresh Monitor] and refresh the connected monitor. (The number of icons displayed will differ depending on the number of monitors connected.) (3) Click [Monitor Configuration] and a dialog, “Confirm keyboard connection”... - Page 31 4. Touch (8) Enter [Enter] on the last monitor and the setup is complete. If you wish to cancel during the process, press the “ESC” key. (9) The monitor associated with the elected driver will become active and the driver ID is displayed.
- Page 32 4. Touch 4.3.2 Touch Setting The below screen will be displayed only when OS later than Windows7 is used. (1) Click [Touch Setting] and open the following window. (2) Click [Open] of [Tablet PC Setting] to open Windows standard setting. (3) Click [Set up] under [Configuration] and the following screen will appear.
- Page 33 4. Touch 4.3.3 Touch Format Touch data mode can be set for the driver selected in the combo box. (1) Click [Standard setting] and select the [Touch Input Setting] tab. (2) Set the [Touch Data Mode] of [Touch Format] as below. -Serial Mode: Outputs touch data in serial format.
- Page 34 4. Touch 4.3.5 Multi-Touch Setting When using multi-touch, set “touch output” by the following procedure. (1) Start [Touch Screen Properties]. (2) Open [Configuration file] via [Basic Setting]. (3) Select [Touch.mfd] and click [Register]. 4.3.6 Rotating Touch Coordinates XY coordinates output by touch operation can be rotated 0, 90, 180 and 270 degrees. TM Series Instruction Manual...
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Page 35: Calibration
4. Touch Calibration The touchscreen operation may become unstable depending on the installation environment due to the characteristics of the touchscreen. In order for the touchscreen to be used correctly, please perform calibration after installation. 4.4.1 Projected Capacitive touchscreen [TP Offset]: Sensitivity Calibration (1) Start [DMT-DD] (2) Open [Touch Screen Maintenance] via [Basic Setting] >... - Page 36 4. Touch 4.4.2 Resisitive Touch Screen [4 Point]or [9 Point] Correction: Coordinate Calibration (1) Start [DMT-DD]. (2) Choose [Software Setting] via [Basic Setting]. (3) Click and place a check in the box next to [Use EEPROM] under [EEPROM] and click [Entry].
- Page 37 4. Touch (5) Touch the center of the marker displayed on the screen and another marker will appear one after another. Do the same for all. (6) After all markers have been touched, adjustment is complete, and the following screen will appear: (7) Click [OK] to finish the adjustment.
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Page 38: Maintenance
Maintenance Maintenance Chapter Contents Maintenance .................... 33 TM Series Instruction Manual... -
Page 39: Maintenance
Maintenance Maintenance 5.1.1 Caring for Display If the display surface or the frame becomes dirty, wipe with a soft cloth soaked in mild neutral detergent and wrung tightly. Use of thinner, organic solvents, and strong acidic detergents are prohibited. 5.1.2 Regular Inspection To use the product in its best condition, please check below points regularly. -
Page 40: Troubleshooting
6. Troubleshooting Troubleshooting If symptoms persist after taking corrective actions, consult your distributor or contact us (refer to “7.3 Inquires”). Chapter Contents Display ..................... 35 Touchscreens ..................36 TM Series Instruction Manual... -
Page 41: Display
6. Troubleshooting Display Symptom Causes/Measures ・Screen not displayed ・Make sure the power cord is inserted securely. ・Make sure the image signal cable is connected properly. ・Make sure the power of the computer is on. ・Check and see if the computer image output is correct. ・Afterimages appear ・Afterimages can be seen if the same image is displayed for a long period of time. -
Page 42: Touchscreens
6. Troubleshooting Touchscreens Symptom Causes/Measures ・Cursor position is not correct ・Unplug and plug the USB cable connected to the computer. ・Cursor jumps ・Make sure the FG (Frame GND) of the TM and the FG (Field GND) of the power supply are connected. ・Place a check in the checkbox of EEPROM. -
Page 43: Others
7. Others Others Chapter Contents Warranty and Repair ................38 Production Discontinuance ..............39 Inquires ....................40 TM Series Instruction Manual... -
Page 44: Warranty And Repair
(5) Malfunctions, defects, and/or damages caused by associated equipment and/or usage of inappropriate consumables and media. (6) If the product is repaired, remodeled, modified, or disassembled by a party other than DMC, or if the serial number cannot be confirmed. -
Page 45: Production Discontinuance
7. Others Production Discontinuance In the event of production discontinuance, an announcement will be made six months prior to the last possible order reception date. TM Series Instruction Manual... -
Page 46: Inquires
URL: https: //www.dush.co.jp/english/ This product and document are protected by the copyright law. Photocopying, duplicating, reproducing, and modifying of this product or document in part or by whole is prohibited. Copyright(C) 2023 DMC Co., Ltd. All Rights Reserved TM Series Instruction Manual...
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