Samsung NQ5B4513GBK User Manual page 139

Problem
The thaw function does The oven may not work,
not work. too much food is being
cooked, or improper
cookware is being used.
The interior light is dim The door has been left
or does not turn on. open for a long time.
The interior light is
covered by foreign
matter.
A beeping sound occurs If the Auto Cook function
during cooking. is being used, this
beeping sound means
it's time to turn over the
food during thawing.
Cause Action
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
The interior light may
automatically turn off
when the Eco function
operates.
Close and reopen the
door or press the "Back"
button.
Clean the inside of the
oven and check again.
After turning over the
food, press the Start
button again to restart
operation.
Problem
The oven is not level. The oven is installed on
an uneven surface.
There are sparks during Metal containers are
cooking. used during the oven/
thawing functions.
When power is The door is not properly
connected, the oven closed.
immediately starts to
work.
There is electricity The power or power
socket is not properly
coming from the oven.
grounded.
There is water dripping. There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
There may be water or
Steam leaks from the
door. steam in some cases
depending on the food.
This is not an oven
malfunction.
There is water left in the There may be water or
steam in some cases
oven.
depending on the food.
This is not an oven
malfunction.
Cause Action
Make sure the oven is
installed on flat, stable
surface.
Do not use metal
containers.
Close the door and check
again.
Make sure the power
and power socket are
properly grounded.
Let the oven cool and
then wipe with a dry
dish towel.
Let the oven cool and
then wipe with a dry
dish towel.
Let the oven cool and
then wipe with a dry
dish towel.
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