Tenda 4G185 Quick Installation Manual page 9

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FAQ
Q1: The Hotspot is not connected to the internet after a
long time. What should I do?
A1: Try the following solutions:
Ensure that your SIM card is pre-paid and has enough
balance.
Check if your SIM card is locked with a PIN code. If so,
contact your ISP for the PIN code, visit the web UI (default:
192.168.0.1) on a connected device, and follow the
instructions on the web UI to unlock the SIM card.
Try another SIM card.
Reset the Hotspot.
Q2: I cannot access the internet. What should I do?
A2: Try the following solutions:
Ensure that the Hotspot is connected to the internet. If not,
refer to Q1.
Ensure that your wireless device is connected to the Wi-Fi
network of the Hotspot.
Try with your wireless device closer to the Hotspot.
Ensure that your wired device is connected to the Hotspot
properly and set to obtain an IP address automatically.
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