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What to do if things go wrong
SELF HELP
If the shower is not working satisfactorily, make the following checks before calling out the contractor.
Any one of these adjustments could restore the performance.
a) The shower cycles
from HOT to COLD
b) Water too HOT
c) Water too COLD
d) Spray pattern poor
e) Water takes longer
to heat up
f) Water goes cold
while using
shower
g) Broken parts
PROFESSIONAL SERVICE
If the above checks fail to restore the performance, you should seek professional help.
The person who installed the shower is probably the best one to investigate and correct it, and is certainly the person to contact if you
have had a problem in the guarantee period.
The following additional checklist is provided for the benefit of the qualified service person.
WARNING: SWITCH OFF THE ELECTRICITY AT THE ISOLATOR BEFORE REMOVING THE COVER TO MAKE CHECKS
a) Water too HOT
b) Water too COLD
c) No control over
water flow
d) Water discharges
from pressure
relief valve
e) Water does not flow
when button "B" is
pressed.
After Sales Service
We offer a technical advisory service on the telephone to contractors
and other customers with problems in the field.
Spare parts can be supplied against Credit or Debit cards.
Remember to quote the exact type of shower, as written on the front face.
The model and serial number are located on the bottom face of the shower.
Make a note of those numbers, and quote them if you call for advice.
Model No: 53-.................... .. / Serial No:.............................
Note: You may be charged for a service call if you do not have a serial number.
How to maintain your Shower
It is recommend that the shower unit, riser rail, hose etc. be cleaned using
a soft cloth and that the use of abrasive or solvent based cleaning fluid be
avoided, especially on any plated finishes.
We recommend that before any cleaning, the isolating switch be turned off,
thus avoiding accidentally switching on the shower.
The showerhead should be periodically cleaned as detailed on page 3.
YOU MUST REGULARLY INSPECT THE SHOWER HOSE FOR WEAR AND DAMAGE.
REPLACE IF NECESSARY, OR EVERY TWO YEARS, WITH OUR APPROVED PART.
The shower temperature is set too hot causing the thermal cut-out (safety device) to operate.
Turn the temperature knob fully clockwise to increase the water flow.
"HALF HEAT
" setting may need to be selected.
Slowly increase the water temperature by turning knob anti-clockwise until a comfortable showering
temperature has been reached.
You MUST WAIT approximately 20 seconds for each adjustment to affect the water temperature.
Increase water flow by adjusting the temperature control clockwise.
Clean showerhead holes. Select outer or combination spray pattern.
Switch power to "HALF HEAT
Increase pressure to water supply e.g. fully open service valve or stop cock.
Check hose is not kinked restricting the water flow.
Decrease water flow by adjusting the temperature control anti-clockwise.
Select inner or outer pattern only. Switch power to "FULL HEAT
Clean showerhead and flush heater. Select outer/inner only.
Thermal cut-out has operated after previous use ("OVERHEAT" light is on).
Will automatically reset when unit cools down.
Switch power to "FULL HEAT
Check power setting lights are on.
Check water pressure has not fallen so far as to let pressure switch cut out,
e.g. Another tap drawing water off. Raise position of handset.
Contact our spares department on 0844 372 7750. Fitting instructions are provided in most cases.
Water flow restricted by blockage in filter of solenoid valve. Switch off water, loosen inlet connection
to solenoid, remove filter in solenoid with long nosed pliers and flush clean.
Check circuit through thermal cut-out.
Check circuit through microswitches on the pressure switch.
Check each element circuit.
Check tightness of electrical connections.
Undo headworks of stabiliser valve.
Check stabiliser is in place and remove any debris in valve.
Check for cause of high pressure and remove it.
Blockage on outlet e.g. blocked showerhead.
Replace the pressure relief disc (not covered by guarantee).
Check circuit through solenoid coil. If defective then replace.
Check circuit through microswitches. If defective then replace.
Power supply not reaching shower.
RING 0844 372 7766
" setting.
" setting.
RING 0844 372 7750
4
" HIGH" setting.
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