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Troubleshooting
General
PROBLEM
y Turn off the power of this unit and the connected external device
The unit does not
y Disconnect the power cord of this unit and the connected external device
work properly.
y Previous setting may not be saved when device power is shut off.
y The power cord is unplugged.
No Power
y Check whether electricity failed.
y Incorrect input source is selected.
y The mute function is activated.
No sound
y When you are using connection with an external device
y The power cord of woofer is not connected.
No woofer sound
y Pairing between the unit and woofer gets disconnected.
y The remote control is too far from the unit.
The remote control
y There is an obstacle in the path of the remote control and the unit.
does not work
properly.
y The batteries in the remote control is exhausted.
y Check connection of the external device such as TV, DVD/Blu-Ray player or
The AUTO POWER
function does not
y Depending on the connected device, this function may not operate.
work.
y Check whether your LG TV supports LG Sound Sync.
LG Sound Sync does
y Check connection of LG Sound Sync (Optical or wireless).
not work.
y Check sound setting of your TV and this unit.
The unit does
y Turn off the Bluetooth connection lock function. (Refer to the page 21.)
not connect with
Bluetooth device
(TV, Woofer, DVD-player, Amplifier, etc.) and turn them on again.
(TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
Plug in the power cord.
Check the condition by operating other electronic devices.
Check the input source and select the correct input source.
Press
(Mute) or adjust the volume level to cancel the mute function.
(set top box, Bluetooth device etc.), adjust volume level of the device.
Plug the power cord into the wall outlet securely.
Connect the unit and woofer. (Refer to the page 11.)
Operate the remote control within about 7 m.
Remove the obstacle.
Replace the batteries with new one.
Bluetooth device.
CAUSE & CORRECTION
Troubleshooting
25
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