Shimano E6100 User Manual page 49

Display Description
Battery key lost
The battery gets hot when
being charged.
The battery does not charge.
Battery is damaged.
Battery does not "wake up"
from Sleep mode.
Do not switch on the pedelec when you are riding. Otherwise the motor can stop and you will not be provided with the full assist level.
Cause
Order another key. We recommend making a note of the key number on the sales receipt/document. This number can be used to order a
replacement key.
1.
Go to website www.trelock.de
2. Select your language.
3. Select "Your service", then "Trelock key service".
4.
Follow the instructions.
If you no longer have the key number, replacing the lock is the only option. Contact your cycle dealer for this.
a) High ambient temperatures
b) Damaged battery.
a) Ambient temperature too high or low.
b) Damaged battery.
c) Battery charger faulty.
Accident or fall involving the pedelec or the
battery has been dropped.
a) Battery is flat.
b) Damaged battery.
Remedy
a) Stop charging immediately and let the battery cool down. Then resume charging in a cooler
environment. If the problem persists, contact your cycle dealer (the battery may need
replacing).
b) Damaged batteries must not be charged or used for any other purpose. Contact your
cycle dealer. The battery may have to be replaced.
a) You can charge the battery in ambient temperatures between 0˚C and 40˚C.
b) Damaged batteries must not be charged or used for any other purpose. Contact your
cycle dealer. The battery may have to be replaced.
c) Have your charger checked out by your cycle dealer; it may have to be replaced.
Damaged batteries must not be charged or used for any other purpose. Contact your cycle
dealer. The battery may have to be replaced.
a) Briefly charge the battery.
a) I f the battery still does not respond or the LEDs flash in an unusual way, the battery is
damaged and must be removed from the charger.
b) Damaged batteries must not be charged or used for any other purpose. Contact your
cycle dealer. The battery may have to be replaced.
Original User Guide | Pedelec Shimano Steps Version 1 EN-49