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Teltone TLS-4A User Manual

Telephone line simulator
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Telephone Line Simulator
TLS-4A and TLS-5X
User's Manual
40-400-00033, Rev. C

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  • Page 1 Telephone Line Simulator TLS-4A and TLS-5X User’s Manual 40-400-00033, Rev. C...

  • Page 2: Technical Support

    Note This manual covers Models TLS-4A-01 and TLS-5X-01. In this manual, all references to Model TLS-4A also apply to the Model TLS-5X, which is a form-, fit-, and function-equivalent unit. Copyright Notice Copyright © 1994 - 2003 Teltone Corporation All Rights Reserved Trademarks Teltone is a registered trademark of Teltone Corporation.

  • Page 3: Table Of Contents

    Testing Installations ..........8 Figure 1 Telephone Line Simulator (TLS-4A) ......9 Chapter 4: Operation.
  • Page 4 Dial Pad Check ........... . . 18 Telephone Handset Check .

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3.

  • Page 6: Compliance Information

    COMPLIANCE INFORMATION Part 15 Class A Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment.
  • Page 7 The TLS-4A Telephone Line Simulator offers a convenient means for setting up temporary “telephone lines” to demonstrate or test equipment where actual central office lines are not easily available. The TLS-4A provides four simulated lines, two “talk paths” or connections, and an audio interface port, making it a versatile device for a variety of applications including: ·...

  • Page 8: Calling Operations

    The TLS-4A is a portable unit weighing just over 4 pounds. A detachable power cord is supplied with the TLS-4A. As shown in Figure 1, the front panel provides: four modular RJ-11 jacks for connection of the equipment to be demonstrated or tested, a multifunction switch (see Table 1), and the indicators listed in Table 2.

  • Page 9: Restore Defaults

    Position Center Bottom LED Operation The table below explains how the LEDs on the TLS-4A front panel operate and what the different blinking patterns indicate. Indicator Line 1—Line 4 AUDIO 40-400-00033, Rev. C Table 1 Front Panel Switch Functions Label...

  • Page 10: Chapter 2: Feature Applications

    The TLS-4A offers an array of programmable features to suit a variety of applications. Two Numbers Per Line Each of the four lines can be assigned two telephone numbers, each number a maximum of 16 digits long. This feature may be used to program one number with a standard ring cadence and the other with a nonstandard ring cadence.

  • Page 11: Uses For Off-Hook Modes

    Invalid Number You can program how the TLS-4A will respond to an invalid number. It can respond with busy tone, reorder tone, ringback tone, silence, or it can connect the calling line to the audio port. Regardless of the response you select, there will be a delay before the response is activated.

  • Page 12: Uses For Hunt Mode

    Uses for Hunt Mode Hunt Mode, command 35, can be used to Simulate Trunk Groups/Telethons. Please see Chapter 6 for a detailed explanation of this command. Ring First/Ring Next/Ring All When Hunt mode is set to “ring first available”, “ring all”, or “ring next” with multiple lines set to the same phone number, it simulates a group of lines with a single pilot number (like the trunks into a PBX system).

  • Page 13: Chapter 3: Installation

    To demonstrate equipment, do the following: · With two devices connected to the TLS-4A, place a call from one device to the other by dialing the number of the other device. The default numbers for Lines 1 through 4 are 101 through 104, respectively.

  • Page 14: Restoring Defaults

    Testing key system and PBX lines · Connect the TLS-4A lines to Tip and Ring of PBX or key system central office loop start trunks (E&M, DID, or ground start trunks cannot be tested with the TLS-4A).
  • Page 15 Reference Manual Chapter 3: Installation Figure 1 Telephone Line Simulator 40-400-00033, Rev. C Page 9...

  • Page 16: Chapter 4: Operation

    Steps 3 through 5. Transferring a call: Step 1: Establish call · With devices connected to three or more TLS-4A lines, establish a call between two parties. Step 2: Flash the line · Execute a flash as described above, then dial the third party.
  • Page 17 Step 3: Hang up on answer · After the third party answers, hang up. To use the audio port: · See the Using the Audio Port section. To test equipment functioning: · See Chapter 5. To enable flash detection: This procedure is not necessary unless flash detection was disabled by a previous user.

  • Page 18: Using The Audio Port

    Hang up the telephone. Using the Audio Port The section below tells you how to generate a tape recorded message and play the message over a TLS-4A line. You can record messages in either of two ways: · on the tape recorder (use of an external microphone is recommended) -or- ·...

  • Page 19: Generating A Tape From A Telephone

    Figure 2 Audio Port Connector Cable Step 3: Speak message · Speak the message, taking care that you do not pause for more than three seconds before the end of the message. Step 4: End message · At the end of the message, pause for at least 3 seconds, then speak one more word.

  • Page 20: Playing A Message From The Audio Port

    Playing a Message from the Audio Port Follow these instructions to play a message through the TLS-4A audio port to a line. This is the default mode, Step 1 is only necessary if you have changed the default settings.
  • Page 21 Apply power and turn on the audio source (e.g., tape recorder). Step 3: Play message · Lift the Line 1 telephone handset. The message will begin playing. At the end of the message, the TLS-4A will turn off the cassette player. · Hang up. ·...

  • Page 22: End Of Message Tape Sequence

    Refer to Figure 3. The sequence consists of a 3-second (minimum) silent period followed by a single short word or tone. When the TLS-4A detects 3 seconds of silence, it removes the audio path between the audio port and the telephone.

  • Page 23: Chapter 5: Testing Equipment And Installations

    Refer to Programming. Testing Key Systems or PBX Lines To test key system and PBX lines, connect TLS-4A lines to Tip and Ring of PBX or key system Central Office loop start trunks (E&M, DID, or ground start trunks cannot be tested with the TLS-4A.) If a ground reference is required, connect a 0.080-inch diameter pin tip probe to the chassis ground reference...

  • Page 24: Nonstandard Ring Cadence Test

    The following verifies that all seven frequencies generated by the tone pad are operating and that the telephone can receive audio signals. · Connect the telephone under test into TLS-4A Line 1. · Go off-hook on Line 1 and press and hold the MAN/RING switch position until the Line 1 light blinks.

  • Page 25: Telephone Handset Check

    Go on-hook. Telephone Handset Check · Telephone mouthpiece operation can be checked using the TLS-4A by any standard procedure (e.g., go off-hook, break dial tone, blow on the mouthpiece, and verify that sound is heard in the earpiece). Call Progress Tone Test ·...
  • Page 26 To test a device’s response to silence: · Lift a handset of a phone on any line and dial: 83785 Silent Off-hook Mode If an indefinitely open, silent line (that is, a line that will not revert to dial tone after a timeout period) is desired for test purposes, this can be set up by selecting 2 (silent) when programming command 32.

  • Page 27: Figure 4 Clip Cable Connectors (Used With Terminal Block)

    Figure 4 Clip Cable Connectors (Used with Terminal Block) Figure 5 Key System Test Connections 40-400-00033, Rev. C Page 21...

  • Page 28: Chapter 6: Programming

    As explained below, there are two methods of accessing programming mode. Generally, you can use either one. The second method (**99##) cannot be used if the TLS-4A is programmed for “hot line” or direct audio port access on Line ·...

  • Page 29: Command Format

    For example, access, single user, disconnect at off-hook. If the TLS-4A accepts the code, you will hear a confirmation tone of three short beeps. If the code is rejected, you will hear the error tone. If you hear error tone, verify that the code and values you are trying to enter are valid, and try again.

  • Page 30: Command Dictionary

    To exit Program mode When you are finished programming, hang up. The program codes and options are summarized for quick reference in Appendix B. Command Dictionary With this table, you can look up a command by its number, name, or page number.
  • Page 31 Command Command Number Audio Access Mode Audio Port Access Number Ring Type Confirmation and Error Tones Device Disconnect Timer Note: A line must be selected before using the following commands. See commands 01 - 04. First Phone Number Second Phone Number Dial Tone/Hot Line Number...

  • Page 32: Dialtone

    The default is x=0 the TLS-4A operates normally. Use this command to allow or prevent dial access to the audio port. If you deny access and dial the number for the audio port, you will hear reorder tone.

  • Page 33: Programming

    Command Command Number Hunt Mode Attenuation Forced Disconnect Dialtone Number Busy Tone Number Reorder Tone Number Ringback Tone Number Silence Number Clone Line X Programming Query 40-400-00033, Rev. C Description Use this command to set how a “hunt group” or group of phones sharing a single telephone number, responds when the shared telephone number is dialed.

  • Page 34: Systemwide Commands

    Systemwide Commands **99##: Programming Mode Use this command to enter programming mode from Line 1 with all other lines on-hook. Reset to Defaults This command resets the factory default operating conditions, either for the entire unit, or for one or more lines. Each command must be entered twice, as shown below.
  • Page 35 To select Line 3, enter: To select Line 4, enter: Audio Access Mode Use this command to specify the methods of access to and disconnection from the audio port. This command is effective systemwide. You can also enable or disable each line’s access to the audio port. See command 33, Audio Port Permission.
  • Page 36 Dial up access: Connects one or more users to the audio port (audio both to and from the port) after the user dials the audio access number (command 06). The default is x = 2. *05#2#y#z# where: *05#2#0#0# - One user can dial up the port and remain connected *05#2#0#0# -One user can dial up the port and remain connected *05#2#0#1# - Multiple users can dial up the port and remain *05#2#1#1# - Multiple users get immediate access and remain...
  • Page 37 08#1# Device Disconnect Timer This command sets the time that the TLS-4A will wait before sending a disconnect to a line remaining off-hook at the end of a conversation after other line(s) are on-hook. (Default is 20 or 2 seconds.) Please refer to command 38, Forced Disconnect on page 38.

  • Page 38: Per-Line Commands

    01, 02, 03, or 04 command. (See page 28.) First Telephone Number Each of the four TLS-4A lines can be rung by other lines upon dialing one of two numbers. The first number always rings the line with a standard single ring having a ring cadence of two seconds on, four seconds off.
  • Page 39 If the dialing mode, command 32, has been set to “normal”, a second dial tone is given on this line when the revert number is dialed. The command format is: 13#xx...x# where xx...x is any number up to 16 digits long. Any combination of digits 0 through 9 may be used.
  • Page 40 Ring Cadence, Second Phone Number This command sets second phone numbers which can be programmed to ring a single, double, or triple ring, with on and off times as specified in this command: 23#a#b#c#d#e#f# where: a is the “on” time of the first ring, b is the “off” time of the first ring, c is the on time of the second ring, and so on.
  • Page 41 Regardless of the response you select, there will be a delay before the response is activated. If an invalid number beginning with “1” is dialed, the TLS-4A will simulate the telephone network’s delay by waiting until 11 digits have been entered or 8 seconds have passed.
  • Page 42 To enable audio access from this line (default), enter: 33#1# Flash Detection This command determines whether or not the TLS-4A will recognize a “flash” issued on this line. A flash is used to signal for services such as calling an attendant, setting up a conference call, or transferring a call.
  • Page 43 Line 3 from the hunt group in the above example and call 789, Line 4 will ring. · To disable hunt mode so that the TLS-4A will only attempt to ring the first line that has this number, enter: 35#0# ·...
  • Page 44 · To cause the TLS-4A to ring the next available line that has this number; that is, the next higher line number after the last one used (if Line 2 was the last line rung, Line 3 will be rung), enter:...
  • Page 45 x=3, silence x=4, audio port Dial Tone Number This command programs a number that you can dial to hear continuous dialtone. This is used to test or demonstrate how a device responds to continuous dialtone. *60#x# where: x = 0-16 digits 83781 or “TEST1”...
  • Page 46 To copy Line 4 programming to this line, enter: 90#4# Programming Query This command is used to find out the current setting for any programmable feature. The TLS-4A will give a voice response to query commands. · Enter the query command as: 99#xx# where: xx is any command code.

  • Page 47: Chapter 7: Warranty, Troubleshooting, And Return

    Teltone warrants this product to be free from defects in material and workmanship for a period of one year, given proper installation and usage. At its sole discretion, Teltone will repair or replace free of charge any unit found to be defective during the warranty period. Units found defective beyond the warranty period will be repaired or replaced at a flat rate.

  • Page 48: Return Procedures

    5. If the POWER light still does not come on, return the unit for repair as instructed below. Return Procedures If a unit is found to be defective, contact Teltone customer service to obtain a RMA (Return Material Authorization) number and shipping instructions. When returning units, provide the following information: •...

  • Page 49: Technical Support

    Technical Support For technical assistance on this product, call Teltone technical support at 425-951-3390 or send an email to support@teltone.com. 40-400-00033, Rev. C Page 43...
  • Page 50 Hook flash detect time Page 44 TLS-4A: 115 VAC ±15% 49 to 61 Hz TLS-4A: 0.2 A maximum (nominal line voltage) 0.25 A 5 x 20 mm slow blow 20 Watts maximum -48 ± 5 Volts (Tip positive referenced to Ring) <...

  • Page 51: Chapter 8: Electrical Specifications

    Pin 1: relay contact Pin 2: ground Pin 3: relay contact Pin 4: audio in to TLS-4A Pin 5: audio out from TLS-4A Shell ground: ground 2.3" H x 8.5" W x 10.0" D (58 x 22 x 254 mm) 4 lb.

  • Page 52: Chapter 9: Ordering Information

    TLS-5X-01 Optional Components 730-00039-03 (replacement) Replacement Fuses Below are a list of fuses, with their part number and manufacturer’s name, which you can purchase from an electronics distributor. Bussman SAN-O Industrial Corporation SD6-250 Littlefuse Page 46 Telephone Line Simulator with power cord, includes an AC power cord and reference manual (this document).

  • Page 53: Appendix A: Glossary

    Some terms in this glossary were defined with the assistance of Newton’s Telecom Dictionary, by Harry Newton. To order a copy, call 1-800-LIBRARY or write to: Telecom Library Inc., 12 West 21 Street, New York, New York 10010. 2500 set The standard single-line touch-tone desk telephone.

  • Page 54: Appendix B: Programming Quick Reference

    Description Command Reset to Defaults 00#x# Select Line 1 for programming Select Line 2 for programming Select Line 3 for programming Select Line 4 for programming Audio Access Mode 05#x#y#z Audio Port Access 06#x# Number Ring Type *07#x# Confirmation and Error 08#0# Signals 08#1#...

  • Page 55: Ring Cadence

    Description Command Dial tone/Hotline 13#xx..x.# Number Dial Tone Delay 20#x# Network Response Delay 21#x# Second Dial Tone Delay 22#x# Ring Cadence, 23#a#b#c#d#e# Second Phone Number Response to Busy 30#0# 30#1# Response to Invalid 31#x# Number Off-hook (hotline/silent/ 32#0# normal) 32#1# 32#2# Audio Port Permission 33#0#...

  • Page 56: Reorder Tone

    Description Command Busy Tone Number *61#x# Reorder Tone Number *62#x# Ringback Tone Number *63#x# Silence Number *64#x# Clone Line x 90#x# Programming query 99#x# Page 50 Option x = 0 - 16 digits x = 0 - 16 digits x = 0 - 16 digits x = 0 - 16 digits x = 1, clone from Line 1 x = 2, clone from Line 2...

  • Page 57: Index

    Access Numbers Busy Tone Accessing programming mode Application examples Attenuation of line volume enable/disable simultaneous calls Audio port invalid number procedure for using Audio port access Enable/disable Mode select number entry Call transfer procedure Calling operations Cancel command Cassette tape generating from telephone generating on tape recorder Clone line X...
  • Page 58 quick reference table Programming 28, 29, 33, 34, 35, 36, 40 Programming mode Accessing exiting from Quick reference Recorder Tone Regulatory compliance information Response to busy Response to invalid number delay Restore defaults Return procedures U.S. customers Revert to dial tone delay Set time Ring Cadence Second phone...

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