Teltone M-106E Reference Manual

Teltone m-106e: user guide

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Contents
Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 2: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 3: Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 4: Installation and Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 5: Programming the M-106E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
106E-101, Issue 1
COMPLIANCE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . iv
Using The Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
M-106E Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 1 M-106E Remote Access Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2 Typical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Security Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3 Wall Mounting Strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 4 Universal Mounting Bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 5 Universal Mounting Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 6 M-106E Front and Back Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operation WITHOUT Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation WITH a Single Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Initial Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote Programming, WITH User Passwords . . . . . . . . . . . . . . . . . . . . 21
Remote Programming, WITHOUT User Passwords . . . . . . . . . . . . . . . . 22
General Programming Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Teltone is a registered trademark of Teltone Corporation.
Copyright © 1994 Teltone Corporation.
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Summary of Contents for Teltone M-106E

  • Page 1: Table Of Contents

    Chapter 5: Programming the M-106E ........
  • Page 2 Programming Formats ......... 24 Programming Functions.
  • Page 3: Compliance Information

    Load Numbers of all the devices does not exceed 100. The Load Number assigned to the M-106E is 8. DOC COMPLIANCE NOTICE: This digital apparatus does not exceed the Class A limits for radio noise emissions for digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 4: Important Safety Instructions

    M-106E Reference Manual IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
  • Page 5: Chapter 1: Getting Started

    Chapter 1 provides basic, introductory information required to get started using the M-106E. Chapter 2 is an overview of the features in the M-106E. Chapter 3 discusses three mounting options. Chapter 4 explains how to install and test the M-106E.
  • Page 6: M-106E Tips

    The IN line can be loop start or ground start. Dial Tone The M-106E does not provide dial tone. Instead, dial tone is sent through the telephone lines from other equipment. In some applications, you will not receive dial tone from these other devices. When this manual instructs you to listen for dial tone, simply continue to the next step if dial tone is not provided by other equipment.
  • Page 7: Chapter 2: Overview

    Operation When an off-premises caller dials a telephone number dedicated to the M-106E, the caller hears a special answer tone (in systems using a password) or dial tone from the OUT line, if passwords are not being used. After receiving answer tone, the caller dials a password. If the correct password is entered, the caller hears dial tone from the OUT line indicating successful connection to the M-106E.
  • Page 8: Benefits

    Increased convenience and time savings for callers. Facilitated WATS line resale. Compatibility The M-106E may be used on any line compatible with a standard analog DTMF telephone. Figure 2 shows the basic M-106E installation scheme, in which the incoming line and outgoing port are both dedicated to the M-106E. More specialized installation schemes with undedicated incoming and/or outgoing lines are also possible.
  • Page 9: Security Information

    The M-106E cannot restrict calls when dial tone is heard on its outgoing side, as may be the case when the called party hangs up. The M-106E checks the first digits dialed by the user on initial access, after a retrial (**), and after a switchhook flash (*#).
  • Page 10: Physical Description

    —rapid flash indicates the unit is in program mode —LED off indicates unit is disabled The front panel also has a rocker switch used to enable or disable the M-106E, or to place it in programming (PROG) mode. Power and Line Connections...
  • Page 11: Features

    (default # #) before hanging up, the M-106E will be held in a busy state unless either (1) the central office is capable of forcing disconnect or (2) one of the M-106E forced disconnect timeout options (Functions 4, 8, 9, or 18) has been enabled.
  • Page 12 Restrict Codes Callers can be prevented from accessing telephone numbers beginning with certain digits. The M-106E can recognize up to 10 restrict codes, each with a maximum of 5 digits. Any of these codes can be assigned individually to each user.
  • Page 13 Chapter 2: Overview Dial Tone Detect If the caller hangs up without entering the disconnect code, this feature causes the M-106E to disconnect both lines if dial tone is present for a programmable length of time. Busy/Reorder Disconnect The unit can be programmed to disconnect after receiving busy or reorder tone for a specified time.
  • Page 14 M-106E Reference Manual Remote Programming This feature allows system administrator to call the unit from any location and enter programming commands (thus, physical access to the unit to set the programming mode switch is not required). Voice Switched Amplifier Where low volumes exist, an internally mounted amplifier in M-106-01E units improves audibility to both parties.
  • Page 15: Chapter 3: Mounting Options

    Chapter 3: Mounting Options The three mounting options described in this chapter are available for mounting any of the M-106E Remote Access Unit(s). If you wish to order one of these mounting packages, please refer to Chapter 9: Ordering Information which provides model numbers and brief descriptions.
  • Page 16: Figure 4 Universal Mounting Bracket

    For multiple unit installations, the Universal Mounting Bracket (UM-111-401) may be ordered separately. The bracket, as shown below, enables up to four M-106E units to be wall mounted. 1.625" (41mm) Figure 4 Universal Mounting Bracket Page 12 6.50" Orient mounting (167mm) feet toward wall.
  • Page 17: Figure 5 Universal Mounting Shelf

    The Universal Mounting Shelf (UM-113-801) which mounts up to eight M-106E units. This shelf is a sheet metal housing designed for insertion in a standard 19" or 23" equipment rack. An eight outlet power strip is built into the unit; two of the outlets are accessed by removing the front cover, as shown in the diagram below.
  • Page 18: Chapter 4: Installation And Basic Setup

    (4) Use caution when installing or modifying telephone lines. This section describes the steps necessary to install the M-106E for basic operation with or without password access. Before continuing, please see Figure 6 which shows the front and back panels.
  • Page 19: Operation Without Passwords

    2 minutes have elapsed without entry of a digit. Step 6: Disable password access From a local phone, dial the M-106E incoming line number. When the unit answers with three short beeps, enter the following to disable password access: 15 0# The unit will respond with three short beeps if the command was accepted.
  • Page 20: Operation With A Single Password

    PROGRAM until the green light flashes quickly. Repeat Steps 1-9 before going to the troubleshooting procedures. Refer to Chapter 5 for information on how to set other M-106E functions if required. Operation WITH a Single Password Remote Programming Disabled for this operation.
  • Page 21 Step 7: Enable password access Press the front panel switch to PROGRAM until the green light flashes quickly. From a convenient location, dial the M-106E telephone number. When the unit answers (you will hear three beeps), enter the following command to enable password access: 15 1 # Listen for three beeps to confirm that password access is enabled.
  • Page 22 9, followed by # You will hear dial tone. Step 14: Make test call Place a call through the M-106E and verify that the voice levels are satisfactory. If not, either: M-106-01E units: Press the front panel switch to PROG. Call the unit and adjust the amplifier gain as instructed in Chapter 6, Function 12.
  • Page 23 PROGRAM until the green light flashes quickly, and repeat the procedure once again before going to the troubleshooting procedures. Refer to Chapter 5 for information on how to set other M-106E functions if required. 106E-101, Issue 1...
  • Page 24: Chapter 5: Programming The M-106E

    The telephone number of the M-106E___________________________ Will you require users to enter a password? Yes Do you want any of your users to be disconnected from the M-106E after exceeding a time limit? Yes Step 2: (optional) Fill out planning worksheets If you answered “Yes”...
  • Page 25: Remote Programming, With User Passwords

    Press the front panel switch to PROGRAM until the green light flashes, or request this service if you do not have access to the unit. Step 2: Access the unit Dial the M-106E telephone number and listen for three beeps. Step 3: Enable password access Enter the command: *15*1# Listen for three beeps to confirm that the command was entered correctly.
  • Page 26: Remote Programming, Without User Passwords

    Step 8: Access unit for programming When you are ready to begin programming, dial the M-106E telephone number.Listen for a two-second answer tone indicating the unit is ready to receive a password.
  • Page 27 Step 8: Access unit for programming When you are ready to begin programming, dial the M-106E telephone number. You will hear dial tone from the outgoing line. Step 9: Enter password Enter the program access control code (default # programmed interdigit time.
  • Page 28: General Programming Procedures

    Note: While the unit is in programming mode, calls are disconnected whenever 2 minutes have elapsed without entry of a digit. Whether or not you require passwords to access your M-106E unit, a password must be entered to enable you to program the unit. Use one of the following...
  • Page 29: Programming Functions

    (Default = enabled, but no passwords assigned.) In addition to assigning passwords, password access must be enabled. Even if passwords were assigned, the M-106E will process calls without password entries if password access (Function 15) is disabled. To enable password...
  • Page 30 *4*0*TT# To assign “no timeout” to a user, enter: *4*UU*# (or *4*UU*0#) Note: The time specified is the total time for each M-106E access. That is, the timer does not reset with each retrial. Function 6: Reseize Duration This function sets the amount of time the M-106E remains on-hook when Function 34, Reseize Code is sent or if set to 0, disables the reseize function.
  • Page 31 TT may be 0-99 minutes. In some installations (including those in which the incoming line is a loop start line and the central office is not able to force disconnect), the M-106E may be unable to disconnect without special procedures such as this one.
  • Page 32 PROGRAM to ensure that you can access the unit. Function 17: Set Number of Rings This function determines the number of rings required before the M-106E answers a call to it. If the front panel switch is set to PROGRAM, the M-106E answers on one ring. *17*RR# RR is the number of rings (1 - 16).
  • Page 33 Each code may then be assigned to any users (see Function 21). The M-106E checks the first digits dialed by the caller on initial access, after a retrial (**), and after a switchhook flash (*#). When it determines that the dialed digits cannot match the assigned restrict codes, the call is allowed.
  • Page 34 To assign the specified code or codes to user UU: *21*UU*C# or *21*UU*C...C# For example: *21*3*1# assigns the code 1 to User 3. If you defined Code 1 = 604 or 1604 if required in your area), User 3 will be unable to place any calls to area code 604.
  • Page 35 NN = 1 through 20 attempts to enter an invalid password. where: (Default = 5) Function 28: Prevent Duration This function sets the number of minutes Prevent (Function 25) remains active by specifying the number of minutes (1 through 20) that Prevent (Function 25) will be in effect before allowing any caller to enter a valid password.
  • Page 36 Function 40: Milliwatt Test Retrial This function causes the M-106E to automatically perform a retrial after detecting 1000 Hz for the specified number of seconds. Enable this function if your unit is unable to release a line after accessing a milliwatt test number.
  • Page 37: To Exit From Programming Mode

    This function allows you to verify the version number of the installed software. *90# Function 98: Remote Programming Enable/Disable Enables programming of the M-106E by anyone dialing the unit and entering the User 1 password. That is, physical access to the unit to set the switch is not required.
  • Page 38: Chapter 6: Voice Switched Amplifier

    This function amplifies the signal on the M-106E IN side while the user is dialing, then turns off and allows the amplifier to work normally.
  • Page 39: Programming The Voice Switched Amplifier

    The amplifier remains disabled until the M-106E is reset, the output line is dropped and reseized by the M-106E, or the unit is dropped and reaccessed. Turn-on Sensitivity Options The threshold at which the amplifier turns on is programmable. Although changes are not usually necessary, the turn-on level can be adjusted for either direction, or both directions.
  • Page 40 *11*S# where: S = 0, no sensitivity bits set (Default) S = 1, increase sensitivity to signals from M-106E incoming (IN) line side and decrease sensitivity to signals from outgoing (OUT) line side S = 2, increase sensitivity to signals from M-106E outgoing (OUT)
  • Page 41 To enable modem tone detection enter: *13*1# Function 82: Voice Switched Amplifier Query Allows you to determine whether or not the M-106E unit has a voice amplifier installed. The M-106E generates a voice response of “one” if the M-106E has a voice amplifier and “zero”...
  • Page 42: Chapter 7: Warranty, Return, And Technical Support

    Teltone warrants this product to be free from defects in material and workmanship for a period of one year, given proper installation and usage. At its sole discretion, Teltone will repair or replace free of charge any unit found to be defective during the warranty period. Units found defective beyond the warranty period will be repaired or replaced at a flat rate.
  • Page 43: Return Procedures For Canadian Customers

    Bothell, WA 98021-4408 Return Procedures for Canadian Customers If a unit is found to be defective, contact Teltone Repair Order Entry at 1-800-426-3926 or (206) 487-1515 to obtain a Material Return Authorization (MRA) number. Units returned without the MRA are subject to an additional service charge.
  • Page 44: Technical Support

    ATTN: write the MRA # here 1845 Sandstone Manor, Unit 11 Pickering, Ontario L1W 3X9 All fault information available Technical Support For technical assistance with any of the M-106E models, call Teltone Corporation at 1-800-426-3926 or 206-487-1515 and ask for M-106E Technical Support. Page 40...
  • Page 45: Chapter 8: Troubleshooting

    Disconnect the line from the IN port and connect it to an analog telephone. Do not connect the telephone to the IN port of the M-106E. Call the number for that line. If the telephone does not ring, either the telephone number was dialed incorrectly or there is a problem in the wiring.
  • Page 46 Press the front panel switch to PROGRAM until the green light flashes quickly. Call the unit, wait for the M-106E to answer (the IN LED lights) and listen for three beeps. If you do not hear three beeps, the M-106E is defective.
  • Page 47 Enter programming mode and verify the direction control (Function 12) is set to 1 by entering *77*12#. If you hear an error tone, the M-106E is not equipped with an amplifier. Verify this by entering *82#. The response zero indicates there is no amplifier or the unit malfunctioning and should be returned to Teltone.
  • Page 48 M-106E Reference Manual If the unit has no amplifier you may want to call Order Entry at 1-800-426-3926 to request an upgrade. 6. Wrong or missing digits seen by receiving equipment See Step 5, above. The direction control should be set to 1. (Set amplifier direction control, Function 12, to 1 by entering *12*1#.)
  • Page 49: Chapter 9: Ordering Information

    Chapter 9: Ordering Information Basic Units M-106-01E Remote Access Unit with voice amplifier. Includes Class 2 AC power cord and transformer, and reference manual. M-106-05E Remote Access Unit without voice amplifier. Includes Class 2 AC power cord and transformer, and reference manual. Accessories UM-110-101 Single mounting bracket for mounting unit to a wall.
  • Page 50: Appendix 1: Specifications

    DTMF Transmit Signal Requirements Tone duration (under control of microprocessor) Tone level Page 46 M-106E Main Board 120 VAC 10% 12V, 500 mA nominal 40-150 VRMS at 16-66 Hz applied to T-R for > 400 ms 40-150 VRMS at 16-66 Hz applied to T-R, with cadence of...
  • Page 51 Passwords (3 - 10 digits, any combination of DTMF digits 0-9) Detect and accept: (see DTMF Receive Signal Requirements) With password enabled With password disabled Connect mode signal Disconnect Switchhook flash Disconnect timer Restriction codes Reseize Disconnect Switchhook flash Disconnect timer Dial tone detect 1000 Hz tone detect Voice synthesis vocabulary...
  • Page 52 Turn-on time Lightning protection Temperature Relative humidity The M-106E meets U.S. Federal Communications Commission (FCC) Parts 15 and 68, Canadian Standards Association (CSA), and Underwriters Laboratories (UL) requirements. Page 48 Answer tone Begins 2.0 0.1 sec after ring trip, lasts 2.0 0.1 sec...
  • Page 53: Appendix 2: Glossary

    System Administrator/User 1 The system administrator or individual who supervises programming, installation, and use of the M-106E. This individual is also the only one who has access to remote programming. 106E-101, Issue 1 Page 49...
  • Page 54: Appendix 3: Programming Worksheets

    SUMMARY, USER-SPECIFIC FUNCTIONS User ID Password TO ENSURE THE SECURITY OF YOUR SYSTEM, Teltone recommends that you store this page and others referring to programming of the unit in a safe place located away from the unit. Page 50 Notes...
  • Page 55 Restrict Code Definition #3 Restrict Code Definition #4 TO ENSURE THE SECURITY OF YOUR SYSTEM, Teltone recommends that you store this page and others referring to programming of the unit in a safe place located away from the unit. 106E-101, Issue 1...
  • Page 56 (Enter twice for User 1.) Note: (b) = short beep tone; (bbb) = 3 short beeps TO ENSURE THE SECURITY OF YOUR SYSTEM, Teltone recommends that you store this page and others referring to programming in a safe place located away from the unit.
  • Page 57 Time Note: (b) = short beep tone; (bbb) = 3 short beeps TO ENSURE THE SECURITY OF YOUR SYSTEM, Teltone recommends that you store this page and others referring to programming in a safe place located away from the unit.
  • Page 58: Appendix 4: Programming Quick Reference

    If not, see the Remote Programming instructions. Set front panel switch to PROGRAM until the green light flashes quickly. Call the unit from a DTMF telephone. When the M-106E responds with 3 beeps, you are in program mode.
  • Page 59 Function Command Password assignment 1 UU NN...N# (Enter twice for User 1.) 1 UU# (Enter twice for User 1.) Answer tone 2 1# 2 0# Level 3 L# User timeout 4 UU TT# Reseize Duration *6*TT# Idle detect (silent) 8 TT# Dial tone detect time 9 TT# Amplifier gain...
  • Page 60 M-106E Reference Manual Function Command Response to callers during 26 R# prevent Number of invalid 27 NN# attempts before prevent Prevent duration 28 MM# Reseize Code 34 N DDD# Switch Hook Flash Code 35 N DDD# Program Access Code 36 N DDD#...
  • Page 61: Appendix 5: Index

    Ground Start 28, 55 Idle detect Time Interdigit Time LED 6 Level 55 Line Requirements Loop or ground start Loop Start M-106E Dimensions Line requirements Operation Power 33, 56 Manual revision information Material Return Authorization Milliwatt test retrial Modem detect...
  • Page 62 M-106E Reference Manual Password Access enable/disable Passwords Assigning Followed by # Tips Polarity Power Input Prevent attempts before Duration Prevents Attempts before Programming Command format query Programming mode Access Exit Query Programming Version Remote programming Enable/disable All devices Reseize Code...
  • Page 63: Appendix 6: User Quick Reference

    Appendix 6: User Quick Reference The instructions on the following pages will enable the user to place calls through the M-106E. Please complete the steps below before photocopying the next few pages and giving them to the users. Step 1: Review the Quick Reference Read through the information, noting anything that varies with your application.
  • Page 64: Quick Reference

    If the default code is not used, the system administrator will enter other values on the blank line. If the administrator does not write in a new control code, enter the code in (). Your M-106E unit is programmed to include the following: Security code: enabled...
  • Page 65 If the call still does not go through, the M-106E may require a change of configuration, or transmission losses prevent the use of the M-106E from your remote location. 106E-101, Issue 1...
  • Page 66 5 seconds. Switchhook flash: If the M-106E has this feature enabled, you can cause the M-106E to generate a switchhook flash (for example, to set up a conference call, or to signal the PBX attendant) by entering *#.

This manual is also suitable for:

M-106e-01eM-106e-05e

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