Aqara Hub M2, HM2-G01 - Smart Home Control Center Manual

Product Introduction

The Aqara Hub M2 is a smart home control center. It can be connected with a WiFi or Ethernet network, and supports interaction and connection with Aqara Zigbee accessories. It also has an IR remote control function, which can add and manage the control of different IR devices. The Aqara Hub M2 allows you to control your Aqara accessories more conveniently.
* This product is for indoor use only.

Quick Setup

Download the app

Search for "Aqara Home" on the app store (Apple Store, Google Play, Huawei App Gallery etc) or scan the QR code. Download and install the Aqara Home app.

Set up the hub

1. Choose the installation location of the hub: the hub should be 2-6 meters away from the router in the house, and avoid metal obstacles between the hub and the router or around the hub.
   
2. Power the hub on: please use the 5V-1A or 5V-2A adapter (purchase it separately) and the USB power cable to power the hub on.
   
   *If you need to use wired network communication between the hub and the router, please use a network cable with RJ45 network port to connect the LAN ports of the hub and your router, and wait for the orange and green lights on the side of the network port to light up.
   
3. Wait for the yellow/red hub indicator light to change from always on to flashing.
4. Make sure that the mobile phone is connected with the 2.4GHz Wi-Fi network.
   *If you use a dual-band router, please make sure your phone is connected with 2.4GHz Wi-Fi or disable 5GHz Wi-Fi. * Keep your phone close to the hub and make sure both of them are connected with the same Wi-Fi network.
5. Please open the Aqara Home app, click "+" in the upper right corner, select "Hub M2" and follow the instructions to complete adding the hub.
   *For iOS users, if you want to realize Apple HomeKit control, please scan or manually enter the HomeKit Setup Code (keep the code in a safe place in case you need to add it again) on the bottom of the hub or on the manual according to the app instructions during the hub adding process, and bind the hub to HomeKit. After it is bound successfully, you can view the added hub in Apple Home app.
6. If you fail to add the hub, please press the button on the hub for more than 10 seconds until the yellow/red light flashes quickly, and then add it again. If you need any help, please contact www.aqara.com/en/support.html.
   If the device could not be added, please follow these steps:
   *Please make sure the device is connected with the 2.4GHz Wi-Fi network.
   *Wi-Fi name or password may contain special characters. Please replace them with ordinary characters and try again.
   *The device does not support the WAP/WAP2 Wi-Fi network.
   *Please check whether the router turns on the Wi-Fi connection watcher function, which causes network connection failures.
   *Please check whether the router turns on the AP isolation function, which causes the phone to not be able to search for the hub within the LAN.
   *It is recommended not to connect it to a bridge network.

Trouble adding to HomeKit:
*"Failed to add accessory". Due to multiple adding failures, the error information of iOS cache cannot be removed. Please restart the iOS device and reset the hub.
*"Accessory already added". After restarting the iOS device and reset the hub, you can manually enter the HomeKit setup code and add it again.
*"Accessory not found". Please wait for 3 minutes after resetting the hub. You can manually enter the HomeKit setup code and add it again.

Device Operations

1. Add an accessory: after the hub is successfully added, please refer to the accessory installation guide to add an accessory.
2. Control IR home appliances: please configure the brands and models of the IR home appliances you need to control in the app according to the app guidelines, and then perform the corresponding app control and automation control.

Restore to Factory Settings

Quick press the button on the hub ten times.

Indicator Light Description

* Due to updates to the device firmware, the actual operation may be slightly different from the above description. Please follow the instructions in the current version of the Aqara Home app or operate the device according the actual device status.

Specifications

Model: HM2-G01
Dimensions: φ100.5×30.75mm(φ3.95×1.21 in.)
Input Power: 5V 1A or 5V 2A
Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n 2.4GHz, Zigbee3.0 IEEE 802.15.4, BLE 5.0
Operating Temperature: -5°C~+50°C(23°F~122°F)
Operating Humidity: 0%-95%RH, no condensation
Support System: Android 6.0 or iOS 12.0 and above
Wi-Fi Operation Frequency: 2412-2472 MHz
Wi-Fi Maximum Output Power < 20 dBm
Bluetooth Operation Frequency: 2402-2480 MHz
Bluetooth Maximum Output Power < 13 dBm
Zigbee Operation Frequency: 2405-2480 MHz
Zigbee Maximum Output Power < 13 dBm

Notice

Communication between iPhone, iPad, Apple Watch, HomePod, or Mac and the HomeKit- enabled Aqara Hub M2 is secured by HomeKit technology.

A customer who owns an Apple TV (4th generation or later) with tvOS 10 or later, an iPad with iOS 10 or later, or a HomePod can control HomeKit-enabled accessories away from home and automatically through triggers such as time of day, location, sensor detection, or the action of an accessory.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.