NewAir NGH1K6WH00 Owner's Manual page 18

TROUBLESHOOTING
Problem Display Code
Display shows
"E1"
Display shows "
" Nothing and
indicator lights
off
Unit is not
heating
The heater will
not start
The heater will
not start
Garage
heater
emits a
burning
smell
www.newair.com
Root Cause
The thermostat sensor
is broken or
disconnected.
The overheat
protection has
activated.
The overheat
protection has
activated and already
cooled.
The room temperature
has already reached the
set thermostat
temperature
The breaker has tripped
During production dust
and/or oil debris
gathered on heating
coils.
Check and make sure
there is no combustible
material within 0.9
meters (3 feet) of the
garage heater.
This heater must be
mounted at least 6 feet
off the floor, for specific
clearances, please
check the "LOCATING
HEATER" section in the
instruction manual
Corrective Action
Please call customer service.
Inspect the garage heater and
check that the air inlets and
outlets are not blocked as this
may cause overheating.
Switch off the circuit breaker
to the garage heater for at
least 30 minutes and allow it
to cool down. Turn the power
back on and operate.
Switch off the circuit breaker
to the garage heater then
turn the power back on and
operate.
Adjust the temperature
setting to make sure the
thermostat setting
temperature is higher than
current room temperature.
Rest the breaker at the fuse
panel and restart the heater
Make sure the room is well
ventilated. Allow the garage
heater to run until the smell is
dissipated.
Remove the combustible
material around the garage
heater.
Relocate the garage heater so
there is enough space
between the heater and
adjacent wall and floor.
EN
18