Table of Contents
Advertisement
User manual
TROUBLESHOOTING
The washing machine may sometimes not work properly for certain reasons. Before calling the After-sales service, it is recommended to check to
see if the problem can be easily resolved using the following list.
Problems:
The washing machine does not turn on
and/ or programme does not start
The wash cycle does not start.
Appliance stops during the
programme, and the
"Start/Pause"
light blinks
Appliance vibrates
Final spin results are poor. The laundry
is still very wet. "Spin/Drain" indicator
blinks, or the spin speed on the display
blinks, or the spin speed indicator
blinks after the end of the programme
- depending on the model
The machine is indicating an error code
(e.g. F-02, F-..) and/or "Service"
indicator lights up
"Clean pump"
indicator lights up
"Water tap closed"
indicator lights
up
"Detergent over dosage"
lights up (if available)
Possible causes / Solution:
•
The plug is not inserted into the electrical outlet, or not enough to make contact.
•
There has been a power failure.
•
Lid is not properly closed.
•
The "Child lock"
•
The washing machine switched off automatically to save energy, before programme start or
after programme end. To switch on the washing machine, turn the programme selector first to
"Off/O" and then to the desired programme again.
•
The "Start/Pause"
•
The water tap is not open.
•
A "Start delay" has been set.
•
"Rinse hold" option is activated (if available).
•
Programme has been changed - re-select desired programme and press "Start/Pause"
•
The washing machine is not level.
•
The transport bracket has not been removed; before using the washing machine, the transport
bracket must be removed.
•
Unbalance of the laundry load during spinning prevented the spin phase to avoid damages on
the washing machine. This is why the laundry is still very wet. Reason for unbalance can be:
small laundry loads (consisting of only few quite big or absorbent items, e.g. towels), or big/
heavy laundry items.
•
If possible avoid small laundry loads.
•
"Spin" button has been set to a low spin speed.
•
Shut off the machine, disconnect the plug from the outlet, and wait about 1 minute before
turning it back on.
•
If the problem persists, call the After-sales service.
•
Waste water is not pumped out.
•
Clean the water filter
•
Appliance has no or insufficient water supply.
•
The symbol will light up at the end of the programme if you used too much detergent.
•
Too much foam is formed.
indicator
•
The detergent is not compatible with the washing machine (it must bear the wording "for
washing machines", "for hand washing and washing machines", or something similar).
function has been activated (if available).
button has not been pressed.
EN
.
7
Advertisement
Table of Contents
