Fitbit Ace 2 - Activity Tracker Manual

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Build healthy habits as a family with Ace 2, the activity tracker designed for kids ages 6+.
Take a moment to review our complete safety information at fitbit.com/safety. Ace 2 is not intended to provide medical or scientific data.

What's in the box

Your Ace 2 box includes:

The detachable band on Ace 2 comes in a variety of colors, sold separately.

Set up Ace 2

Install the Fitbit app on the primary phone or tablet your child will use with Ace 2. Open the Fitbit app, and follow the instructions to set up your device.

To set up an account, you're prompted to enter information such as your child's height and age to help calculate their activity.

Charge your tracker

A fully-charged Ace 2 has a battery life of up to 5 days. Battery life varies with use and other factors; animated clock faces require more frequent charging.
To charge Ace 2:

1. Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. Make sure the pins on the charging cable align with the port on the back of your tracker.
   

Charging fully takes about 1-2 hours. While the tracker charges, you can press the buttons to check the battery level. A fully-charged tracker shows a solid battery icon with a smile.

See your data in the Fitbit app

Open the Fitbit app on your phone to see your activity and sleep data, and more.
Each time you open the Fitbit app, Ace 2 syncs automatically when it's nearby. You can also use the Sync Now option in the app.

Wear Ace 2

Place Ace 2 around your wrist. If you purchased an accessory band, see the instructions in "Change the band".

Placement

Wear Ace 2 a finger's width above your wrist bone.

Handedness

For greater accuracy, you must specify whether you wear Ace 2 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 2 on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap the icon in the top left Ace 2 tile Wrist Dominant.

Wear and care tips

• Clean your band and wrist regularly with a soap-free cleanser.
• If your tracker gets wet, remove and dry it completely after your activity.
• Take your tracker off from time to time.

For more information, visit the Fitbit Wear & Care.

Change the band

Ace 2 comes with a kid's band attached. The band can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see "Band size". Note that for larger sizes or different styles, Ace 2 is compatible with Inspire and Inspire HR classic accessory bands.

Remove a band

1. Hold the tracker with the screen facing you and the button on the left.
2. Gently push the top of the tracker through the back opening in the band.
   

Attach a new band

1. Hold the tracker with the back facing you and the button on the right.
2. Hold the band with the back opening facing you and the button insert on the right.
3. Place the top of the tracker into the flexible band opening and gently push the bottom of the tracker into place. Ace 2 is secure when all edges of the band lie flat against the tracker.
   

Basics

Learn how to navigate, check the battery level, and care for your tracker.

Navigate Ace 2

Ace 2 has an OLED touchscreen display and 1 button.
Navigate Ace 2 by tapping the screen, swiping up and down, or pressing the buttons. To preserve battery, the tracker's screen turns off when not in use.

Basic navigation

The home screen is the clock.

• Swipe down to scroll through the apps on Ace 2. Tap an app to open it.
  
• Swipe up to see your daily stats.
  

Quick settings

Press and hold the buttons on Ace 2 for a faster way to access certain settings. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

On the quick settings screen:

Change the clock face

The Fitbit Gallery offers a variety of clock faces to personalize your tracker.
Choose from several kid-friendly clock faces. Note that animated clock faces require more frequent charging.

1. From the Today tab in the Fitbit app, tap the icon in the top left Ace 2 tile.
2. Tap Gallery Clocks tab.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Install to add the clock face to Ace 2.

Notifications from your phone

Ace 2 can show call notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings Notifications). Then set up notifications:

1. From the Today tab in the Fitbit app, tap the icon in the top left Ace 2 tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already. Call notifications are turned on automatically.

See incoming notifications

When your phone and Ace 2 are within range, a call causes the tracker to vibrate. The name or number of the caller scrolls once. Press the buttons to dismiss the notification.

Turn off notifications

Turn off notifications in quick settings on Ace 2:

1. Press and hold the button on your tracker to reach the quick settings screen.
2. Tap Notifications to turn them off.

Note that if you use the do not disturb setting on your phone, you don't receive notifications on your tracker until you turn off this setting.

Timekeeping

Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur once or on multiple days of the week. You can also time events with the stopwatch or set a countdown timer.

Set an alarm

Set and delete alarms in the Fitbit app. Turn alarms on or off directly on Ace 2 in the Alarms app.

Dismiss or snooze an alarm

When an alarm goes off, the tracker vibrates. To dismiss the alarm, press the buttons. To snooze the alarm for 9 minutes, swipe down.
Snooze the alarm as many times as you want. Ace 2 automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

Use the timer or stopwatch

Time events with the stopwatch or set a countdown timer with the Timers app on your tracker. You can run the stopwatch and countdown timer at the same time.

Activity and Wellness

Ace 2 continuously tracks a variety of stats whenever you wear it. Data automatically syncs with the Fitbit app throughout the day.

See your stats

From the clock face, swipe up to see your daily stats, including:

• Steps taken
• Active minutes
• Steps taken this hour and the number of hours you met your hourly activity goal
• Sleep duration

Find your complete history and other information detected by your tracker in the Fitbit app.

Track a daily activity goal

Ace 2 tracks your progress toward a daily activity goal of your choice. When you reach your goal, your tracker vibrates and shows a celebration.

Choose a goal

To begin, your goal is to take 10,000 steps per day. Choose to change the number of steps, or pick a different activity goal.
Track progress toward your goal on Ace 2. For more information, see "See your stats" above.

Track your hourly activity

Ace 2 helps you stay active throughout the day by keeping track of when you're stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven't walked 250 steps. When you meet the 250-step goal after receiving the reminder, you feel a second vibration and see a congratulatory message.
Turn on reminders to move in the Fitbit app.

Track your sleep

Wear Ace 2 to bed to automatically track your time asleep and movement during the night to help you understand your sleep patterns. Sync your tracker when you wake up and check the Fitbit app to see your sleep stats, including when you go to bed, how long you're asleep, and how long you spend awake or restless.

Set a sleep goal

To start, you have a sleep goal of 9 hours of sleep per night. Customize this goal to meet your needs.

Update, Restart, and Erase

Learn how to update, restart, and erase Ace 2.

Update Ace 2

Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start the update, follow the progress bars on Ace 2 and in the Fitbit app until the update is complete. Keep your tracker and phone close to each other during the update.

Updating Ace 2 takes several minutes and may be demanding on the battery. We recommend plugging your tracker into the charger before starting the update.

Restart Ace 2

If you can't sync Ace 2, don't see your stats, or your tracker is unresponsive, restart your device:

1. Connect Ace 2 to the charging cable. For instructions, see "Charge your tracker".
2. Press and hold the buttons on your tracker for 5 seconds. Release the buttons. When you see a smiley face and Ace 2 vibrates, the tracker restarted.

Restarting your tracker doesn't delete any data.

Erase Ace 2

If you want to give Ace 2 to another person or wish to return it, first clear your personal data:

1. Connect Ace 2 to the charging cable. For instructions, see "Charge your tracker".
2. On Ace 2, open the Settings app Clear User Data.
3. When prompted, press the screen for 3 seconds, then release. When Ace 2 vibrates and you see the clock screen, your data is erased.

Note: If you don't see the option to Clear User Data, close the Settings app and reopen it while Ace 2 is connected to the charger. The option should appear.

Troubleshooting

If Ace 2 isn't working properly, see our troubleshooting steps below.

Unresponsive device

If you experience any of the following issues, restart your tracker:

• Won't sync
• Won't respond to taps, swipes, or button press
• Won't track steps or other data
• Won't show notifications

For instructions, see "Restart Ace 2".

General Info and Specifications

Sensors and Components
Fitbit Ace 2 contains a MEMS 3-axis accelerometer, which tracks motion patterns.

Materials
The housing on Ace 2 is plastic. The Ace 2 classic band is made of a flexible silicone similar to that used in many sport watches and includes a plastic buckle.

Wireless technology
Ace 2 contains a Bluetooth 4.0 radio transceiver.

Haptic feedback
Ace 2 contains a vibration motor for alarms, goals, notifications, and reminders.

Battery
Ace 2 contains a rechargeable lithium-polymer battery.

Memory
Ace 2 stores your data, including daily stats, sleep information, and activity history, for 7 days. See your historical data in the Fitbit app.

Display
Ace 2 has an OLED display.

Band size
The band size is shown below. Note that accessory bands sold separately may vary slightly.

Environmental conditions

Learn more
To learn more about your tracker, visit help.fitbit.com.

Return policy and warranty
Find warranty information and the fitbit.com return policy on our website.