Fitbit Zip - Wireless Activity Tracker Manual

Get started

Welcome to the Fitbit Zip Wireless Activity Tracker. Take a moment to review our complete safety information at fitbit.com/safety.

What's in the box

Your Zip box includes:

Insert the battery

1. Remove your Zip from its packaging and then use the battery door tool to unlock the battery door. Insert the tool into the slot on the back of the unit, and turn the door counterclockwise to remove it.
2. Once the door has been removed, insert the provided battery into the back of the unit, with the "+" sign facing up. The battery will rest in the center of the compartment.
3. Once the battery is in place, align the arrow on the battery door with the 'unlock' icon on your Zip to put the battery door in place. Use the battery door tool to 'lock' the battery door by turning it clockwise until the arrow on the door lines up with the 'lock' icon.
   
4. Once the display comes on, you will be ready to proceed with setup. The device version of your Zip will appear on the display, followed by a series of smiley faces, which are used to represent your activity level. The display will remain on for 30 minutes after inserting the battery.
5. Take the wireless sync dongle from the box and plug it into a USB port on your computer.
6. You are now ready to get started with setup.

Set up with your phone

Set up Zip with the Fitbit app for iPhones and iPads or Android phones. The Fitbit app is compatible with most popular phones and tablets. For more information, see fitbit.com/devices.

To get started:

1. Download the Fitbit app:
   • Apple App Store for iPhones
   • Google Play Store for Android phones
2. Install the app, and open it.
   • If you already have a Fitbit account, log in to your account > tap the Today tab > your profile picture > Set Up a Device.
   • If you don't have a Fitbit account, tap Join Fitbit to be guided through a series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Zip to your account.

When you're done with setup, read through the guide to learn more about your new tracker and then explore the Fitbit app.

For more information, see help.fitbit.com.

See your data in the Fitbit app

Open the Fitbit app on your phone to view your activity and sleep data, log food and water, participate in challenges, and more.

Wear Zip

Learn how to best wear your tracker.

Clip Placement

Wear Zip on or close to your body with the screen facing outward. Secure the clip tightly to a shirt pocket, bra, pants pocket, belt, or waistband. Try out a few different locations to see what's most comfortable and secure for you.

If you experience skin irritation when wearing Zip on your bra or waistband, clip it to an external piece of clothing instead, such as your belt or pocket.

Basics

Learn how best to navigate, check the battery level, and care for your tracker.

Navigate Zip

Tap Zip to scroll through your stats. To conserve battery, the tracker's screen turns off after 20 seconds if no steps are recorded. The display remains off until it's moved.

Check battery level

From the Today tab in the Fitbit app, tap your profile picture. The battery icon next to Zip shows the tracker's current battery level.

Care for Zip

It's important to clean and dry Zip regularly. For more information, see fitbit.com/productcare.

Activity Tracking

Zip continuously tracks a variety of stats whenever you wear it. Data automatically syncs when in range of the Fitbit app throughout the day.

See your stats

Tap your Zip to see your daily stats:

• Steps taken
• Distance covered
• Calories burned

Update Zip

Update your tracker to get the latest feature enhancements and product updates.

When an update is available, a notification appears in the Fitbit app. After you start the update, a progress bar appears on Zip and in the Fitbit app until the update is complete. Keep your tracker and phone close to each other during the update.

For more information, see help.fitbit.com.

Troubleshooting

If you experience any of the following issues, restart your tracker:

• Won't sync
• Won't track steps or other data
• Won't respond to taps

To restart your tracker:

1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the "+" side facing up, and close the door.

For more information or to contact Customer Support, see help.fitbit.com.