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Verify Line Voltage Before Use
The JBL Authentics speaker has been designed for use with 100-240 volt, 50/60 Hz AC current. Connection to a line voltage other than that for which your product is intended can create a safety and fire hazard and may damage the unit. If you have any questions about the voltage requirements for your specific model or about the line voltage in your area, contact your retailer or customer service representative before plugging the unit into a wall outlet.
Do Not Use Extension Cords
To avoid safety hazards, use only the power cord supplied with your unit. We do not recommend that extension cords be used with this product. As with all electrical devices, do not run power cords under rugs or carpets, or place heavy objects on them. Damaged power cords should be replaced immediately by an authorized service center with a cord that meets factory specifications.
Handle the AC Power Cord Gently
When disconnecting the power cord from an AC outlet, always pull the plug; never pull the cord. If you do not intend to use this speaker for any considerable length of time, disconnect the plug from the AC outlet.
Do Not Open the Cabinet
There are no user-serviceable components inside this product. Opening the cabinet may present a shock hazard, and any modification to the product will void your warranty. If water accidentally falls inside the unit, disconnect it from the AC power source immediately, and consult an authorized service center.
Thank you for purchasing the JBL Authentics speaker. We encourage you to take a few minutes to read through this manual, which describes the product and includes step-by-step instructions for setting up and getting started.
To make the most of product features and support, you may need to update the product software through the Internet in the future. Refer to the software update section in this manual to ensure that your product has the latest software.
Designs and specifications are subject to change without notice. If you have any questions about the speaker, installation or operation, please contact your retailer or customer service representative, or visit our website: www.jbl.com.
With the JBL One app, you can
For more information, see "Connect to your home network" and "Play over your home network".
NOTE:
With Google Assistant and Amazon Alexa available simultaneously, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice. You can access both assistants simultaneously on this device.
For how to set up and use your voice assistants, see "VOICE ASSISTANTS".
Unpack the box carefully and ensure that the following parts are included. If any part is damaged or missing, do not use it and contact your retailer or customer service representative.
* Power cord quantity and plug type vary by regions.
![]() | Fast flashing (white) | Bluetooth pairing |
![]() | Solid (white) | Bluetooth connected |
![]() | Off | Bluetooth not connected |
State | Google Assistant | Amazon Alexa | ||
Activated and Listening | ![]() | Solid (white) | ![]() | Solid loop (cyan and blue) |
Thinking | ![]() | Fast pulsing (white) | ![]() | Fast loop (cyan and blue) |
Responding | ![]() | Fast pulsing (white) | ![]() | Alternating loop (cyan and blue) |
Microphone Off | ![]() | Solid (red) | ![]() | Solid (red) |
![]() | Regular pulsing (white) | System startup |
![]() | Fast pulsing (white) | Software updating in progress |
![]() | Solid (amber) | Restoring factory settings |
![]() | Slow pulsing (white) | Entering Wi-Fi setup mode, or network disconnected |
![]() | Solid (green) | Speaker discovered by the JBL One app |
![]() | Solid (white) | Network connected |
![]() | Solid (yellow) | Weak Wi-Fi connection |
State | Google Assistant | Amazon Alexa* | ||
Timer Ringing | ![]() | Slow pulsing (white) | ![]() (1H) | Cyan and blue for 1 hour |
![]() | Turns off when the timer is deactivated | |||
Alarm Ringing | ![]() | Slow pulsing (white) | ![]() (1H) | Cyan and blue for 1 hour |
![]() | Turns off when the alarm is deactivated | |||
Reminder | ![]() | Solid white for about 10 minutes | ![]() | Cyan and blue twice, followed by voice response |
Queued Notifications | ![]() | Solid white for about 10 minutes | ![]() | Slow pulsing (yellow) |
Do Not Disturb Mode Enabled | / | N/A | ![]() | Pulses once (purple) |
![]() | Microphone off |
![]() | Microphone on |
If the speaker is inactive for more than 10 minutes, it will switch to standby mode automatically.
In standby mode, the speaker will wake up automatically when
Using Wi-Fi or an Ethernet cable, connect the speaker to your network. When you register Google Assistant and Amazon Alexa, you can use your voice to get hands-free help or control your smart home devices. This also enables Chromecast built-in, Alexa Multi-Room Music, and Alexa Cast. Or, with the JBL One app and the supported streaming services (AirPlay and Spotify Connect), the speaker allows you to stream music from smartphones or tablets (See Play over your home network).
Through Bluetooth, connect the speaker with your Bluetooth device, such as a smartphone, tablet and laptop.
Your Bluetooth device is retained as a paired device when the speaker goes to standby mode. Next time you switch to the Bluetooth source, the speaker reconnects the last active device automatically.
With the JBL One app on your Android or iOS devices, set up Google Assistant, Alexa, or both.
With simultaneous voice assistants, ask either Google Assistant or Alexa to play music, get answers, manage everyday tasks, and control smart home devices using just your voice.
NOTES:
Before you start, make sure that:
Through the JBL One app, stream audio from enabled music services to the speaker.
Access your presets with the (Moment) button
With Chromecast built-in, stream audio on your Android or iOS device to the speaker.
Through AirPlay, stream audio on your iOS device to the speaker.
With the speaker connected to Alexa Cast, you can stream music from the Amazon Music library to the speaker.
Authentics 500 supports Dolby Atmos sound effects. When playing Dolby audio content during Wi-Fi streaming, the Dolby Atmos effect is automatically applied for a truly immersive 3D surround sound experience.
NOTES:
With the multi-room playback, you can stream music on your Android or iOS device to multiple Chromecast-enabled / AirPlay / Alexa speakers.
Chromecast built-in
AirPlay
Alexa MRM: Multi-room music
Through Bluetooth, stream audio play on your Bluetooth device to the speaker.
You can control music playback while streaming music from the JBL One app, Chromecast built-in, Alexa Multi-Room Music, Alexa Cast, AirPlay, or Bluetooth.
With a 3.5 mm audio cable, listen to music playback on an external audio device through the speaker.
With the JBL One app or the knobs on the speaker, you can adjust the Equalizer (EQ) settings to customize the sound.
EQ | Default level | LED ring |
TREBLE | 6 | ![]() |
BASS |
To optimize your sound experience for your unique listening environment, the speaker starts self-tuning automatically each time you connect the speaker to power and start music playback on the speaker. The self-tuning takes three minutes. If music playback stops before self-tuning is complete, the self-tuning will resume when you start music playback again.
NOTE:
When the speaker is connected to the Internet via your home network, the software of your speaker will automatically be updated to the latest version.
On the speaker, hold and
together for more than 10 seconds to restore the default settings programmed at the factory. When the factory reset is complete, the speaker will automatically power off and restart.
General specification
Audio specification
USB specification
Wireless specification
Dimensions
General specification:
Audio specification
USB specification
Wireless specification
Dimensions
Never try to repair the product yourself. If you have problems using this product, check the following points before you request services.
For more troubleshooting tips, visit the support page at
https://product.jbl.com/AUTHENTICS-200.html or
https://product.jbl.com/AUTHENTICS-500.html.
The unit will not turn on.
The speaker has no response to button presses.
A device cannot be connected with the speaker.
Poor audio quality from a connected Bluetooth device
Failed to connect to Wi-Fi.
No response to the voice commands
AirPlay cannot find the speaker as an AirPlay speaker for music streaming.
Music playback does not work smoothly when the sound source switches from Bluetooth to Chromecast built-in, AirPlay or Alexa.
The speaker is in the "Offline" status in the Amazon Alexa app or there are problems with Alexa MRM-related playback.
No music playback on the Audio In source when the sound source switches from Bluetooth to Audio In.
No height sound effects of Dolby Atmos
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners.
Wi-Fi CERTIFIED 6™ and the Wi-Fi CERTIFIED 6™ Logo are trademarks of Wi-Fi Alliance®.
Google, Android, Google Play, and Chromecast built-in are trademarks of Google LLC. Google Assistant is not available in certain languages and countries. Availability and performance of certain features, services, and applications are device and network dependent and may not be available in all areas.
Amazon, Alexa and all related marks are trademarks of Amazon. com, Inc. or its affiliates. Alexa is not available in all languages and countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple, and AirPlay are trademarks of Apple Inc., registered in the U.S. and other countries. To control this AirPlay 2–enabled speaker, iOS 13.4 or later is required.
Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how. The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third-party-licenses.
Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download JBL Authentics 200, Authentics 500 - Smart Home Speaker Manual
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