My Turtlebeach Stealth 700 Gen 2 Xbox headset has suddenly started to have an issue where there is a crackling sound in the audio, which makes it impossible to use. I connected to the Audio Hub app and it determined that my headset is up to date with software. I looked through the manual, and can’t find any mention of the problem. Please help.

Summary of Contents for Turtle Beach Stealth 700 Gen 2 MAX

Page 1: Table Of Contents
Bluetooth/Mobile Setup Nintendo Switch Setup USB Setup (For PC, PlayStation) Xbox Setup/Pairing Manual Pairing Process (Troubleshooting) No Mic Audio (Troubleshooting) No Power/LED Doesn’t Light Up (Troubleshooting) Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 2: Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS Here are some of the most Frequently Asked Questions about the Stealth 700 Gen 2 MAX For Xbox headset. COMPATIBLITY 1. Which consoles/devices can this headset be used with? • IN XBOX MODE o Xbox consoles (Xbox One, Xbox Series X|S) •...
Page 3 2. How do I mute the mic? • The Stealth 700 Gen 2 MAX For Xbox headset has a flip-to-mute mic. To mute the mic, simply push ("flip") the mic all the way towards the back of the headset. When the mic is muted, you will hear a descending tone.
Page 4 Shutdown feature. Please note that mic input alone will not avoid the Auto-Shutdown feature. If your headset keeps shutting off while audio is being played, please reach out to our support team further assistance. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 5: Features And Controls
FEATURES AND CONTROLS The Stealth 700 Gen 2 MAX For Xbox offers some unique features and controls. On the back of the left earcup there are two dials; both dials will control audio volume. Please Note: the Lower Volume Dial will depend on which mode the transmitter is in.
Page 6 TRANSMITTER LED MEANING Solid Green Headset And Transmitter Paired Double-Blink Green Not Paired Breathing Red Mic Muted Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 7 To mute the mic, just push/”flip” the mic back the other way. You will hear a tone (high low) to indicate that the mic is now muted. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support:...
Page 8: Charging
CHARGING The Stealth 700 Gen 2 MAX For Xbox gives you 40 hours of rechargeable battery life. After 40 hours of use, the headset will need to be charged before it can be used again. Make sure to charge the headset regularly, and to fully charge the headset before storing it.
Page 9: Multiplatform Compatibility
This does NOT control how loud other people hear you speak, only how loud you hear yourself. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support:...
Page 10: Turtle Beach Audio Hub
TURTLE BEACH AUDIO HUB You can use the desktop version of the Turtle Beach Audio Hub to update the firmware for your headset. You can also pair the headset to a Bluetooth-enabled device to adjust and customize the headset's controls.
Page 11 Boost, Bass + Treble Boost, and Vocal Boost. Below those standard Presents, you will see an option for Personalized/Custom presets. You can select one of these Presets, or you can create and select your own custom preset. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 12 This page will have three sliders, one each for Game Treble Level, Game Bass Level, and Game Dialog Level. Adjust these sliders to customize the audio to your preference, and then tap "Save". Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support:...
Page 13 Tap on the Mode option to see the various features the mappable button can be assigned to. This includes toggles for Superhuman Hearing, Game Preset, Mic Noise Gate, and Chat Boost. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support:...
Page 14 Below that image the firmware and app version numbers will be listed. There will also be links to our Privacy Policy and Tech Support, an option to send feedback, and links to our official social media pages. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support:...
Page 15: Bluetooth/Mobile Setup
BLUETOOTH/MOBILE SETUP Your Stealth 700 Gen 2 MAX For Xbox headset can be paired to a Bluetooth-enabled device like a smartphone, so that you can make/take calls or listen to music while you game. The headset will enter Bluetooth pairing mode once powered on. If no Bluetooth connection is made in two minutes, Bluetooth pairing mode will stop.
Page 16: Nintendo Switch Setup
NINTENDO SWITCH SETUP The Stealth 700 Gen 2 MAX For Xbox headset can be used with a Nintendo Switch console. IN DOCKED MODE When the Nintendo Switch is in the docked mode, the headset and transmitter can be used with the Switch for game and chat audio, with games that support chat compatibility.
Page 17 2. In the Nintendo Switch home menu, go to System Settings >> Bluetooth Audio >> Pair Device 3. Select the headset from the menu to pair. 4. Once pairing is successful, select OK on the prompt. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 18: Usb Setup (For Pc, Playstation)
USB SETUP (FOR PC, PLAYSTATION) The Stealth 700 Gen 2 MAX for Xbox headset can be used with either an Xbox console, or with a different USB device, including PlayStation consoles, a Windows PC, or a Nintendo Switch (while the Switch itself is in docked mode).
Page 19: Xbox Setup/Pairing
SURROUND SOUND FOR XBOX (ONLY AVAILABLE ON XBOX) 1. Go to Settings >> General >> Volume & Audio Output Set Headset Format to Windows Sonic for Headphones Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 20: Manual Pairing Process (Troubleshooting)
Xbox mode. Your transmitter will double-blink green as it searches to pair with your headset. 2. Power on your Stealth 700 Gen 2 MAX for Xbox headset; the LED indication on the headset will double-blink green as it searches for your transmitter.
Page 21: No Mic Audio (Troubleshooting)
NO MIC AUDIO (TROUBLESHOOTING) The Stealth 700 Gen 2 MAX headset has an adjustable, flip-to-mute mic. To use the mic, gently push/”flip” the mic forwards. You will hear a tone (low high) to indicate the mic is now unmuted. To mute the mic, just push/”flip”...
Page 22 If you can be heard clearly during that test call, the mic itself is working well. If you cannot be heard clearly during that test call, please contact our Support Team. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 23 To check these settings, you'll need to go into the settings menu for the specific platform you are looking to use the headset with. This will vary depending on your platform. 3. Recording Test Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 24 If you can be heard clearly during that test call, the mic itself is working well. If you cannot be heard clearly during that test call, please contact our Support Team. Stealth 700 Gen 2 MAX for Xbox – Troubleshooting Guide Questions? Contact Support: https://support.turtlebeach.com/s/contactsupport...
Page 25: No Power/Led Doesn't Light Up (Troubleshooting)
NO POWER /LED DOESN’T LIGHT UP (TROUBLESHOOTING) If your Stealth 700 Gen 2 MAX for Xbox headset is showing the following symptoms, it may need to be recovered. • Headset is unresponsive • Headset’s LED does not light up •...

Turtle Beach Stealth 700 Gen 2 MAX Manual

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Summary of Contents for Turtle Beach Stealth 700 Gen 2 MAX

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