Plantronics Savi Go WO101/B User Manual page 14

Troubleshooting — mobile Phone Usage
My headset does not
work with my phone.
My phone did not locate the
headset.
I could not enter my PIN code.
I cannot hear caller/dial tone.
Audio quality is poor.
Callers cannot hear me.
My headset falls off my ear.
Plantronics Savi Go WH100/B Optimized for Microsoft Office Communicator 2007 User Guide
Make sure the headset is fully charged.
Make sure headset is paired with the Bluetooth phone you are trying to use.
See "Pairing Your Headset to your Mobile Phone" on page 12.
Turn both your phone and headset off and on, and then repeat the pairing process on page 12.
Turn both your phone and headset off and on, and then repeat the pairing process on page 12.
Your PIN code, or Passkey, is 0000.
The headset is not turned on. Press the call control button for approximately 2 seconds until you
hear a tone or see the indicator glow blue.
Your headset is out of range. Move the headset closer to the Bluetooth phone.
Your headset battery is drained. Charge your battery. See "Docking and Charging Your Headset"
on page 7.
The listening volume is too low. Incremental tapping of the call control button will adjust volume.
Make sure that the headset fits properly. See "Fitting Headset" on page 7.
Make sure that headset is sitting correctly in ear with boom pointing towards corner of mouth.
See "Fitting the Headset" on page 7.
Your headset is out of range. Move the headset closer to the Bluetooth phone.
Make sure that Headset is sitting correctly on your ear with boom pointing towards corner of
mouth.
See "Fitting the Headset" on page 7.
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