HIKVISION DS-2CD2786G2-IZS.ProSeries User Manual
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HIKVISION DS-2CD2786G2-IZS.ProSeries User Manual

HIKVISION DS-2CD2786G2-IZS.ProSeries User Manual

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Network Camera User Manual
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Summary of Contents for HIKVISION DS-2CD2786G2-IZS.ProSeries

  • Page 1 Network Camera User Manual Network Camera User Manual UD18000B...
  • Page 2 User Manual © 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd. or its affiliates (hereinafter referred to as "Hikvision"), and it cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision.
  • Page 3 Network Camera User Manual THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 4 Network Camera User Manual  IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Safety Instruction These instructions are intended to ensure that the user can use the product correctly to avoid danger or property loss. The precaution measure is divided into "Warnings"...
  • Page 5 Network Camera User Manual  Please install blackouts equipment into the power supply circuit for convenient supply interruption.  Please make sure that the ceiling can support more than 50(N) Newton gravities if the camera is fixed to the ceiling. ...
  • Page 6 Network Camera User Manual Notes: For the camera supports IR, you are required to pay attention to the following precautions to prevent IR reflection:  Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished.

  • Page 7: Table Of Contents

    Network Camera User Manual Table of Contents System Requirement ................10 Network Connection ................11 Setting the Network Camera over the LAN ............11 2.1.1 Wiring over the LAN ....................11 2.1.2 Activating the Camera ....................12 2.1.3 (Optional) Setting Security Question ................19 Setting the Network Camera over the WAN ............
  • Page 8 Network Camera User Manual 6.2.6 Configuring VCA Resource ..................49 6.2.7 Configuring Metadata Settings ................... 50 6.2.8 Open Source Software License ................... 51 Maintenance ...................... 51 Upgrade & Maintenance .................... 51 6.3.2 Log ..........................52 6.3.3 System Service ......................54 6.3.4 Security Audit Log ......................
  • Page 9 Network Camera User Manual Video Settings ......................91 Custom Video ......................94 Configuring Audio Settings ................. 96 Configuring ROI Encoding................... 96 Display Info. on Stream ..................98 Configuring Target Cropping................98 Image Settings ..................100 Configuring Display Settings................100 Configuring OSD Settings ................. 104 Configuring Privacy Mask .................
  • Page 10 Network Camera User Manual Configuring Cloud Storage................146 Playback .....................147 Picture ....................149 Appendix ………………………………………………………………………………………………….……150 Appendix 1 SADP Software Introduction ...............150 Appendix 2 Port Mapping ..................153 Appendix 3 …………………………………………………………………………………….…………………155...

  • Page 11: System Requirement

    Network Camera User Manual System Requirement Operating System Microsoft Windows XP SP1 and above version 2.0 GHz or higher 1G or higher Display 1024×768 resolution or higher Web Browser For camera that supports plug-in free live view Internet Explorer 8 – 11, Mozilla Firefox 30.0 and above version and Google Chrome 41.0 and above version.

  • Page 12: Network Connection

    Network Camera User Manual Network Connection Note:  You shall acknowledge that the use of the product with Internet access might be under network security risks. For avoidance of any network attacks and information leakage, please strengthen your own protection. If the product does not work properly, please contact with your dealer or the nearest service center.

  • Page 13: Activating The Camera

    Network Camera User Manual  To test the network camera, you can directly connect the network camera to the computer with a network cable as shown in Figure 2-1.  Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router. Connecting Directly 网络交换机...
  • Page 14 Network Camera User Manual  For the camera enables the DHCP by default, you need to use the SADP software to search the IP address. Activation via Web Browser 3. Create and input a password into the password field. A password with user name in it is not allowed. STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case...
  • Page 15 Network Camera User Manual Steps: 1. Run the SADP software to search the online devices. 2. Check the device status from the device list, and select the inactive device. SADP Interface Note: The SADP software supports activating the camera in batch. Refer to the user manual of SADP software for details.
  • Page 16 Network Camera User Manual 4. Click Activate to start activation. You can check whether the activation is completed on the popup window. If activation failed, please make sure that the password meets the requirement and try again. 5. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP.
  • Page 17 Network Camera User Manual Steps: 1. Run the client software and the control panel of the software pops up, as shown in the figure below. Control Panel 2. Click the Device Management icon to enter the Device Management interface, as shown in the figure below.
  • Page 18 Network Camera User Manual Device Management Interface 3. Check the device status from the device list, and select an inactive device. 4. Click the Activate button to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password.
  • Page 19 Network Camera User Manual Activation Interface (Client Software) 6. Click OK button to start activation. 7. Click the Modify Netinfo button to pop up the Network Parameter Modification interface, as shown in the figure below. Modifying the Network Parameters 8. Change the device IP address to the same subnet with your computer by either modifying the IP address manually or checking the checkbox of Enable DHCP.

  • Page 20: Optional) Setting Security Question

    Network Camera User Manual 2.1.3 (Optional) Setting Security Question Security question is used to reset the admin password when admin user forgets the password. Admin user can follow the pop-up window to complete security question settings during camera activation. Or, admin user can go to User Management interface to set up the function.

  • Page 21: Dynamic Ip Connection

    Network Camera User Manual 5. Visit the network camera through a web browser or the client software over the internet. Accessing the Camera through Router with Static IP  Connecting the network camera with static IP directly You can also save the static IP in the camera and directly connect it to the internet without using a router.
  • Page 22 Network Camera User Manual depending on different routers. Please call the router manufacturer for assistance with port mapping. Note: Refer to Appendix 2 Port Mapping for detailed information about port mapping. 5. Apply a domain name from a domain name provider. 6.
  • Page 23 Network Camera User Manual Steps: 1. Apply a domain name from a domain name provider. 2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to 7.1.2 Configuring DDNS Settings for detailed configuration. 3. Visit the camera via the applied domain name.

  • Page 24: Access To The Network Camera

    Network Camera User Manual Access to the Network Camera Accessing by Web Browsers Note: For certain camera models, HTTPS is enabled by default and the camera creates an unsigned certificate automatically. When you access to the camera the first time, the web browser prompts a notification about the certificate issue.

  • Page 25: Accessing By Client Software

    Network Camera User Manual Login Interface 4. Click Login. 5. (Optional) Install the plug-in before viewing the live video and operating the camera. Follow the installation prompts to install the plug-in Note: For camera that supports plug-in free live view, if you are using Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version, plug-in installation is not required.
  • Page 26 Network Camera User Manual iVMS-4200 Control Panel iVMS-4200 Main View...

  • Page 27: Wi-Fi Settings

    Network Camera User Manual Wi-Fi Settings Purpose: By connecting to the wireless network, you do not need to use cable of any kind for network connection, which is very convenient for the actual surveillance application. Note: This chapter is only applicable for the cameras with the built-in Wi-Fi module. Configuring Wi-Fi Connection in Manage and Ad-hoc Modes Purpose:...
  • Page 28 Network Camera User Manual 3. Click to choose a wireless connection on the list. Wi-Fi Setting- Manage Mode 4. Check the radio button to select the Network mode as Manage, and the Security mode of the network is automatically shown when you select the wireless network, please do not change it manually.
  • Page 29 Network Camera User Manual 2. Customize a SSID for the camera. 3. Choose the Security Mode of the wireless connection. 4. Enable the wireless connection function for your PC. 5. On the PC side, search the network and you can see the SSID of the camera listed.
  • Page 30 Network Camera User Manual WEP Mode  Authentication - Select Open or Shared Key System Authentication, depending on the method used by your access point. Not all access points have this option, in which case they probably use Open System, which is sometimes known as SSID Authentication.
  • Page 31 Network Camera User Manual TLS or EAP-PEAP. EAP-TLS EAP-TLS  Identity - Enter the user ID to present to the network.  Private key password – Enter the password for your user ID.  EAPOL version - Select the version used (1 or 2) in your access point. ...

  • Page 32: Easy Wi-Fi Connection With Wps Function

    Network Camera User Manual devices. The password should be something of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.
  • Page 33 Network Camera User Manual PBC refers to the Push-Button-Configuration, in which the user simply has to push a button, either an actual or virtual one (as the button on the configuration interface of the IE browser), on both the Access Point (and a registrar of the network) and the new wireless client device.

  • Page 34: Ip Property Settings For Wireless Network Connection

    Network Camera User Manual Use PIN Code If the PIN code is generated from the router side, you should enter the PIN code you get from the router side in the Router PIN code field. 3. Click Connect. You can generate the PIN code on the camera side. And the expired time for the PIN code is 120 seconds.
  • Page 35 Network Camera User Manual Setting WLAN Parameters 3. Customize the IPv4 address, the IPv4 Subnet Mask and the Default Gateway. The setting procedure is the same with that of LAN. If you want to be assigned the IP address, you can check the checkbox to enable the DHCP.

  • Page 36: Live View

    Network Camera User Manual Live View Live View Page Purpose: The live view page allows you to view the real-time video, capture images, record videos, realize PTZ control, configure display settings, OSD settings, video/audio settings, VCA settings and set/call presets. Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main page to enter the live view page.

  • Page 37: Live Operation

    Network Camera User Manual selectable. And for Non-IE users, webcomponents, quick time, VLC or MJPEG are selectable if the web browser supports them. Note: For camera that supports plug-in free live view, when Google Chrome 45 and its above version or Mozilla Firefox 52 and its above version are used, plug-in installation is not required.

  • Page 38: Recording And Capturing Pictures Manually

    Network Camera User Manual Icon Description , etc. Supported video streams vary according to camera models. For the camera models that support 10 streams, go to Video/Audio > Custom to add the streams. Click to select the third-party plug-in. Manually capture the picture. Manually start/stop recording.

  • Page 39: Quick Setup

    Network Camera User Manual set on the Configuration > Local page. To configure remote scheduled recording, please refer to 6.1 Configuring Local Parameters. Note: The captured image will be saved as JPEG file or BMP file in your computer. Quick Setup It offers the quick access to the display settings, OSD, and video/audio on live view page.

  • Page 40: Setting/Calling A Preset

    Network Camera User Manual PTZ Control Panel Click the zoom/focus/iris buttons to realize lens control. Notes:  There are eight direction arrows ( , ) in the control panel. Click the arrows to realize adjustment in the relative positions.  For the cameras that support lens movements only, the direction buttons are invalid.
  • Page 41 Network Camera User Manual 1. In the PTZ control panel, select a preset number from the preset list. Setting a Preset 2. Use the PTZ control buttons to move the lens to the desired position. • Pan the camera to the right or left. •...

  • Page 42: Setting/Calling A Patrol

    Network Camera User Manual Calling a Preset 5.5.3 Setting/Calling a Patrol Note: No less than 2 presets should be configured before you set a patrol. Steps: 1. Click to enter the patrol configuration interface. 2. Select a path No., and click to add the configured presets.

  • Page 43: Install Plug-In

    Network Camera User Manual Install Plug-in Certain operation system and web browser may restrict the display and operation of the camera function. You should install plug-in or complete certain settings to ensure normal display and operation. Operation Web Browser Operation System Follow pop-up...

  • Page 44: Network Camera Configuration

    Network Camera User Manual Network Camera Configuration Configuring Local Parameters Purpose: The local configuration refers to the parameters of the live view, record files and captured pictures. The record files and captured pictures are the ones you record and capture using the web browser and thus the saving paths of them are on the PC running the browser.
  • Page 45 Network Camera User Manual and the face detection is enabled as well, when a face is detected, it will be marked with a green rectangle on the live view.  Display POS Information: Enable the function, feature information of the detected target is dynamically displayed near the target in the live image.

  • Page 46: Configure System Settings

    Network Camera User Manual Note: You can click Browse to change the directory for saving the clips and pictures, and click Open to open the set folder of clips and picture saving. 3. Click Save to save the settings. Configure System Settings Purpose: Follow the instructions below to configure the system settings, include System Settings, Maintenance, Security, and User Management, etc.
  • Page 47 Network Camera User Manual Time Settings 2. Select the Time Zone of your location from the drop-down menu. 3. Configure the NTP settings. (1) Click to enable the NTP function. (2) Configure the following settings: Server Address: IP address of NTP server. NTP Port: Port of NTP server.

  • Page 48: Configuring Dst Settings

    Network Camera User Manual  Configure the manual time synchronization. (1) Check the Manual Time Sync. to enable the manual time synchronization function. (2) Click the icon to select the date, time from the pop-up calendar. (3) (Optional) You can check Sync. with computer time item to synchronize the time of the device with that of the local PC.

  • Page 49: Configuring Rs-232 Settings

    Network Camera User Manual DST Settings 2. Select the start time and the end time. 3. Select the DST Bias. 4. Click Save to activate the settings. 6.2.4 Configuring RS-232 Settings The RS-232 port can be used in two ways: ...

  • Page 50: Configuring Rs-485 Settings

    Network Camera User Manual 232 should be the same with the parameters you configured here. 3. Click Save to save the settings. Configuring RS-485 Settings Purpose: The RS-485 serial port is used to control the PTZ of the camera. The configuring of the PTZ parameters should be done before you control the PTZ unit.

  • Page 51: Configuring Metadata Settings

    Network Camera User Manual Steps: 1. Enter VCA Resource configuration interface: Configuration > System > System Settings > VCA Resource 2. Select a desired VCA combination. Available VCA combination varies according to different camera models. 3. Click Save to save the settings. A reboot is required after setting the VCA Resource. Notes: •...

  • Page 52: Open Source Software License

    Network Camera User Manual 3. Check Enable Stream Rule to overlay the stream rule on the live view image. Make sure you have checked Sub-stream and selected the Sub-stream in the live view. 4. Check Overlay Rule Frame and Target Frame on Background Picture to enable the function.

  • Page 53: Log

    Network Camera User Manual • When you restore the device to the factory default, video standard is reserved.  Information Export Device Parameters: click to export the current configuration file of the camera. This operation requires admin password to proceed. For the exported file, you also have to create an encryption password.
  • Page 54 Network Camera User Manual Please configure network storage for the camera or insert a SD card in the camera. Steps: 1. Enter log searching interface: Configuration > System > Maintenance > Log. Log Searching Interface 2. Set the log search conditions to specify the search, including the Major Type, Minor Type, Start Time and End Time.

  • Page 55: System Service

    Network Camera User Manual 6.3.3 System Service Purpose: System service settings refer to the hardware service the camera supports. Supported functions vary according to the different cameras. For the cameras support IR Light, ABF (Auto Back Focus), Auto Defog, or Status LED, you can select to enable or disable the corresponding service according to the actual demands.
  • Page 56 Network Camera User Manual Security Audit Log Searching Interface 2. Set the log search conditions to specify the search, including the Major Type, Minor Type, Start Time and End Time. 3. Click Search to search log files. The matched log files will be displayed on the log list interface.

  • Page 57: Security Settings

    Network Camera User Manual trusted certificate authority for signature. (3) Install the signed certificate to the device. • CA Certificate Install the CA certificate to the device. Security Settings Configure the parameters, including Authentication, IP Address Filter, and Security Service from security interface. Authentication Purpose: You can specifically secure the stream data of live view.

  • Page 58: Ip Address Filter

    Network Camera User Manual you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended. WEB Authentication ...
  • Page 59 Network Camera User Manual IP Address Filter Interface 2. Check the checkbox of Enable IP Address Filter. 3. Select the type of IP Address Filter in the drop-down list, Forbidden and Allowed are selectable. 4. Set the IP Address Filter list. Add an IP Address ...

  • Page 60: Security Service

    Network Camera User Manual 5. Click Save to save the settings. 6.4.3 Security Service To enable the remote login, and improve the data communication security, the camera provides the security service for better user experience. Note: Only certain camera models support the function. Steps: 1.

  • Page 61: User Management

    Network Camera User Manual If you enable the function and set timeout period, you will be logged out when you make no operation to the device via web browser (Viewing live image and playback are not included.) for the set timeout period. ...
  • Page 62 Network Camera User Manual 1. Click Add to add a user. 2. Input the Admin Password, User Name, select Level and input Password. Notes: ● Up to 31 user accounts can be created. ● Users of different levels own different default permissions. Operator and user are selectable.

  • Page 63: Security Question

    Network Camera User Manual Steps: 1. Click to select the user you want to delete and click Delete. 2. Click OK on the pop-up dialogue box to confirm the deletion. Setting Simultaneous Login  Steps: 1. Click General. 2. Slide the slide bar to set the simultaneous login. If the number of the illegal login attempts exceeds the set threshold, your access will be denied.
  • Page 64 4. Read the Privacy Policy and click OK. 5. Click Export QR Code and save the code to local. 6. Send the code to pw_recovery@hikvision.com as an attachment. Your email account for password recovery will receive a verification code in 5 minutes.

  • Page 65: Online Users

    Network Camera User Manual Note:  User IP address is locked for 30 minutes after 7 failed attempts of answering security questions.  Only certain camera models support the function. Online Users Purpose: You can see the current users who are visiting the device through this interface. User information, such as user name, level, IP address, and operation time, is displayed in the User List.

  • Page 66: Network Settings

    Network Camera User Manual Network Settings Purpose: Follow the instructions in this chapter to configure the basic settings and advanced settings. Configuring Basic Settings Purpose: You can configure the parameters, including TCP/IP, DDNS, PPPoE, Port, and NAT, etc., by following the instructions in this section. 7.1.1 Configuring TCP/IP Settings Purpose: TCP/IP settings must be properly configured before you operate the camera over...
  • Page 67 Network Camera User Manual TCP/IP Settings 2. Configure the basic network settings, including the NIC Type, IPv4 or IPv6 Address, IPv4 or IPv6 Subnet Mask, IPv4 or IPv6 Default Gateway, MTU settings and Multicast Address. 3. (Optional) Check the checkbox of Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.

  • Page 68: Configuring Ddns Settings

    Network Camera User Manual Multicast function of your router.  A reboot is required for the settings to take effect. 7.1.2 Configuring DDNS Settings Purpose: If your camera is set to use PPPoE as its default network connection, you can use the Dynamic DNS (DDNS) for network access.

  • Page 69: Configuring Pppoe Settings

    Network Camera User Manual DynDNS Settings NO-IP:  Steps: (1) Choose the DDNS Type as NO-IP. NO-IP DNS Settings (2) Enter the Server Address as www.noip.com (3) Enter the Domain name you registered. (4) Enter the User Name and Password. (5) Click Save and then you can view the camera with the domain name.

  • Page 70: Configuring Port Settings

    Network Camera User Manual Enter the PPPoE Settings interface: Configuration > Network > Basic Settings > PPPoE PPPoE Settings 2. Check the Enable PPPoE checkbox to enable this feature. 3. Enter User Name, Password, and Confirm password for PPPoE access. Note: The User Name and Password should be assigned by your ISP.

  • Page 71: Configure Nat (Network Address Translation) Settings

    Network Camera User Manual 2. Set the ports of the camera. HTTP Port: The default port number is 80, and it can be changed to any port No. that is not occupied. RTSP Port: The default port number is 554 and it can be changed to any port No. ranges from 1 to 65535.

  • Page 72: Configuring Multicast

    Network Camera User Manual compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments. With the function enabled, you do not need to configure the port mapping for each port, and the camera is connected to the Wide Area Network via the router.

  • Page 73: Configure Advanced Settings

    Network Camera User Manual Multicast is group communication where data transmission is addressed to a group of destination devices simultaneously. After setting up active multicast, you can send the source efficiently to multiple devices. Note: Only certain camera models support this function. Setting Multicast Steps: 1.

  • Page 74: Configuring Snmp Settings

    Network Camera User Manual etc., by following the instructions in this section. Configuring SNMP Settings Purpose: You can set the SNMP function to get camera status, parameters and alarm related information, and manage the camera remotely when it is connected to the network. Before you start: Before setting the SNMP, please download the SNMP software and manage to receive the camera information via SNMP port.
  • Page 75 Network Camera User Manual SNMP Settings 2. Check Enable SNMPv1, Enable SNMP v2c, Enable SNMPv3 to enable the feature correspondingly. 3. Configure the SNMP settings. Note: The settings of the SNMP software should be the same as the settings you configure here.

  • Page 76: Configuring Ftp Settings

    Network Camera User Manual 4. Click Save to save and finish the settings. Note: To lower the risk of information leakage, you are suggested to enable SNMP v3 instead of SNMP v1 or v2. 7.2.2 Configuring FTP Settings Purpose: You can configure the FTP/SFTP server related information to enable the uploading of the captured pictures to the FTP/SFTP server.
  • Page 77 Network Camera User Manual  For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices. The password should be something of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers and special characters) in order to increase the security of your product.

  • Page 78: Configuring Email Settings

    Network Camera User Manual Note: The anonymous access function must be supported by the FTP server. 7. Click Save to save the settings. 7.2.3 Configuring Email Settings Purpose: The system can be configured to send an Email notification to all designated receivers if an alarm event is detected, e.g., motion detection event, video loss, video tampering, etc.
  • Page 79 Network Camera User Manual and the SMTP port should be set as 25. Note: If you want to use STARTTLS, make sure that your e-mail server supports the protocol. If you check the Enable STARTTLS checkbox when the protocol is not supported by your e-mail sever, your e-mail will not be encrypted.

  • Page 80: Platform Access

    Network Camera User Manual Email Settings 4. Click Save to save the settings. 7.2.4 Platform Access Purpose: Platform access provides you an option to manage the devices via platform. Steps: 1. Enter the Platform Access settings interface: Configuration > Network > Advanced Settings >...

  • Page 81: Wireless Dial

    Network Camera User Manual 2) Create a verification code or change the verification code for the camera. Note: • The verification code is required when you add the camera to Hik-Connect app. • For more information about the Hik-Connect app, refer to Hik-Connect Mobile Client User Manual.

  • Page 82: Https Settings

    Network Camera User Manual the default settings for dialing after other parameters are configured. 3) Select the network mode from the drop-down list. Auto, 3G and 4G are selectable. If Auto is selected, the network selection priority comes as: 4G > 3G >...
  • Page 83 Network Camera User Manual HTTPS provides authentication of the web site and its associated web server, which protects against Man-in-the-middle attacks. Note:  For the camera that supports plug-in free live view, when you use HTTPS to visit the camera, you should enable Websockets for live view. Go to Configuration > Network >...
  • Page 84 Network Camera User Manual (4) Click OK to save the settings. Note: If you already had a certificate installed, the Create Self-signed Certificate is grayed out. Create the request and import the authorized certificate  (1) Select Create the certificate request first and continue the installation as the Installation Method.

  • Page 85: Configuring Qos Settings

    Network Camera User Manual 5. There will be the certificate information after your successfully creating and installing the certificate. Installed Certificate 6. Export and save the certificate for verification when adding the device to client software. Note: The exported certificate should be saved in the certificate folder of your client software before adding the device to your PC client.

  • Page 86: Configuring 802.1X Settings

    Network Camera User Manual 2. Configure the QoS settings, including Video/Audio DSCP, Event/Alarm DSCP and Management DSCP. The valid value range of the DSCP is 0 to 63. The bigger the DSCP value is, the higher the priority is. Note: DSCP refers to the Differentiated Service Code Point;...

  • Page 87: Integration Protocol

    Network Camera User Manual 802.1X Settings 2. Check Enable IEEE 802.1X to enable the feature. 3. Configure the 802.1X settings, including Protocol, EAPOL version, User Name, Password and Confirm. Note: The EAPOL version must be identical with that of the router or the switch. 4.

  • Page 88: Bandwidth Adaptation

    Network Camera User Manual 1. Check Enable ONVIF to enable the function. 2. Add ONVIF users. Up to 32 users are allowed. Set the user name and password, and confirm the password. You can set the user as media user, operator, and administrator. Note: ONVIF user account is different from the camera user account.

  • Page 89: Smooth Streaming

    Network Camera User Manual or Enhanced SDK Service. SDK Service: SDK protocol is used. Enhanced SDK Service: SDK over TLS protocol is used. Communication between the device and the client software is secured by using TLS (Transport Layer Security) protocol. TLS (Transport Layer Security) The device offers TLS 1.1 and TLS 1.2.

  • Page 90: Security Control Panel Configuration

    Network Camera User Manual to set the parameters. 4. Select the mode of smooth streaming. There are three modes selectable: Auto, Resolution Priority, and Error Correction. Auto: The resolution and bitrate will be adjusted automatically and resolution will take the priority, the upper limits of these two parameters will not exceed the values you set on Video page.
  • Page 91 Network Camera User Manual The camera can send alarm information to the destination IP or host name via HTTP, HTTPS, or ISUP protocol. If the network is disconnected, the data can be uploaded to the destination IP or host name after the network connection is normal. Before you start: The destination IP or host name should support the HTTP, HTTPS, or ISUP protocol to receive the alarm information.

  • Page 92: Video/Audio Settings

    Network Camera User Manual Video/Audio Settings Purpose: Follow the instructions below to configure the video setting, audio settings, ROI, Display info. on Stream, etc. Configuring Video Settings For certain camera models, you can configure parameters for available video streams, for example, the main stream, the sub-stream, etc. And you can also customize additional video streams for further needs.
  • Page 93 Network Camera User Manual 2. Select the Stream Type. Supported stream types are listed in the drop-down list. Notes: • For some models, the Third Stream is not enabled by default. Go to System > Maintenance > System Service> Software to enable the function is required. •...
  • Page 94 Network Camera User Manual and MPEG4. Supported encoding type for different stream types may differ. H.265 is a new encoding technology. Compared with H.264, it reduces the transmission bitrate under the same resolution, frame rate and image quality. Note: Selectable video encoding types may vary according to different camera modes.

  • Page 95: Custom Video

    Network Camera User Manual bitrate in the long term. The camera needs at least 24 hours to adapt to a fixed monitoring scene. Max. Average Bitrate: When you set a maximum bitrate, its corresponding recommended maximum average bitrate will be shown in the Max. Average Bitrate box. You can also set the maximum average bitrate manually from 32 Kbps to the value of the set maximum bitrate.
  • Page 96 Network Camera User Manual live view them, but cannot record or playback them. Notes: • Custom video function requires the support of the camera. • Only certain camera models support this function. • After a camera restore action (not restore to default setting), quantity of custom video streams and their names are kept, but the related parameters are restored.

  • Page 97: Configuring Audio Settings

    Network Camera User Manual 6. Save the settings. Configuring Audio Settings Steps: 1. Enter the Audio Settings interface: Configuration > Video/Audio > Audio. Audio Settings 2. Configure the following settings. Note: Audio settings vary according to different camera models. Audio Encoding: G.722.1, G.711 ulaw, G.711alaw, G.726, MP2L2, PCM and MP3 are selectable.
  • Page 98 Network Camera User Manual encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused. Note: ROI function varies according to different camera models. Region of Interest Settings Steps: 1.

  • Page 99: Display Info. On Stream

    Network Camera User Manual 5. Set Dynamic Region for ROI. (1) Check the checkbox to enable Face Tracking. Note: To enable face tracking function, the face detection function should be supported and enabled. (2) Select the ROI level. 6. Click Save to save the settings. Note: ROI level means the image quality enhancing level.
  • Page 100 Network Camera User Manual 2. Check Enable Target Cropping checkbox to enable the function. 3. Set Third Stream as the stream type. 4. Select the cropping resolution for the video display of target area. A red rectangle is displayed on the live video to mark the target area, and you can click-and-drag the rectangle to locate the target area as desired.

  • Page 101: Image Settings

    Network Camera User Manual Image Settings Purpose: Follow the instructions in this chapter to configure the image parameters, including display settings, OSD settings, privacy mask, picture overlay and image parameters switch. Configuring Display Settings Purpose: Configure the image adjustment, exposure settings, day/night switch, backlight settings, white balance, image enhancement, video adjustment, and other parameters in display settings.
  • Page 102 Network Camera User Manual The Exposure Time refers to the electronic shutter time, which ranges from 1 to 1/100,000s. Adjust it according to the actual luminance condition. Gain of image can also be manually configured from 0 to 100. The bigger the value is, the brighter would the image be, and the noise would be amplified to a larger extent.
  • Page 103 Network Camera User Manual Night: the camera stays at night mode. Auto: the camera switches between the day mode and the night mode according to the illumination automatically. The sensitivity ranges from 0 to 7, the higher the value is, the easier the mode switches. The Filtering Time refers to the interval time between the day/night switch.
  • Page 104 Network Camera User Manual color temperature according to the environment. White Balance  Image Enhancement Digital Noise Reduction: DNR reduces the noise in the video stream. OFF, Normal and Expert are selectable. Set the DNR level from 0 to 100 in Normal Mode. Set the DNR level from both space DNR level [0-100] and time DNR level [0-100] in Expert Mode.

  • Page 105: Configuring Osd Settings

    Network Camera User Manual Video Standard: 50 Hz and 60 Hz are selectable. Choose according to the different video standards; normally 50 Hz for PAL standard and 60 Hz for NTSC standard. Lens Distortion Correction: For cameras equipped with motor-driven lens, image may appear distorted to some extent.

  • Page 106: Configuring Privacy Mask

    Network Camera User Manual 4. Edit the camera name in the text field of Camera Name. 5. Select from the drop-down list to set the time format and date format. 6. Select from the drop-down list to set the time format, date format, display mode, OSD size and OSD color.

  • Page 107: Configuring Image Parameters Switch

    Network Camera User Manual Privacy Mask Settings 4. Click and drag the mouse in the live video window to draw the mask area. Note: You are allowed to draw up to 4/8 areas on the same image. The supported number of the areas vary with the camera model. 5.

  • Page 108: Configuring Picture Overlay

    Network Camera User Manual 2. Check Scheduled-Switch. 3. Set the time period and the linked scene. Up to four periods can be configured. 4. Click Save. Configuring Picture Overlay Purpose: Picture overlay enables you to overlay a picture on the image. This function enables a certain enterprise or users to overlay their logo on the image.

  • Page 109: Event Settings

    Network Camera User Manual Event Settings This section explains how to configure the network camera to respond to alarm events, including basic event and smart event. Basic Events You can configure the basic events by following the instructions in this section, including motion detection, video tampering, alarm input, alarm output, and exception, etc.
  • Page 110 Network Camera User Manual 2. Check the checkbox of Enable Motion Detection. 3. Check the checkbox of Enable Dynamic Analysis for Motion if you want to mark the detected objects with green irregular rectangles. Note: Select Disable for rules if you don’t want the detected objected displayed with the green rectangles.
  • Page 111 Network Camera User Manual Note: The device supports up to four areas. 5. (Optional) Click Clear All to clear all of the areas. 6. Select the detection target. Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.
  • Page 112 Network Camera User Manual Arming Schedule Note: Click on the selected time period, you can adjust the time period to the desired time by either moving the time bar or input the exact time period. 3. (Optional) Click Delete to delete the current arming schedule, or click Save to save the settings.
  • Page 113 Network Camera User Manual Note: The linkage methods vary according to the different camera models.  Audible Warning Trigger the audible warning locally. And it only supported by the device that have the audio output.  Notify Surveillance Center Send an exception or alarm signal to remote management software when an event occurs.
  • Page 114 Network Camera User Manual  Expert Configuration Expert mode is mainly used to configure the sensitivity and proportion of object on each area for different day/night switch. Expert Mode of Motion Detection  Day/Night Switch OFF Steps: 1. Draw the detection area as in the normal configuration mode. Up to 8 areas are supported.

  • Page 115: Configuring Video Tampering Alarm

    Network Camera User Manual the selected area in the daytime. 5. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area at night. 6. Set the arming schedule and linkage method as in the normal configuration mode.

  • Page 116: Configuring Alarm Input

    Network Camera User Manual certain alarm response actions. Detection area for this alarm is the whole screen. Steps: 1. Enter the video tampering Settings interface, Configuration > Event > Basic Event > Video Tampering. 2. Check Enable Video Tampering checkbox to enable the video tampering detection. 3.

  • Page 117: Configuring Alarm Output

    Network Camera User Manual Alarm Input Settings 3. Click Arming Schedule to set the arming schedule for the alarm input. Refer to Task 2: Set the Arming Schedule for Motion Detection in 10.1.1 Configuring Motion Detection. 4. Click Linkage Method and check the checkbox to select the linkage method taken for the alarm input.

  • Page 118: Handling Exception

    Network Camera User Manual 1. Enter the Alarm Output Settings interface: Configuration> Event > Basic Event > Alarm Output. 2. Select one alarm output channel in the Alarm Output drop-down list. You can also set a name for the alarm output (optional). 3.

  • Page 119: Configuring Audible Alarm Output

    Network Camera User Manual Steps: 1. Enter the Flashing Alarm Light Output settings interface: Configuration > Event > Basic Event > Flashing Alarm Light Output.  Flashing Duration: The time period the flashing lasts when one alarm happens.  Flashing Frequency: The flashing speed of the light. High, Medium, and Low are selectable.

  • Page 120: Configuring Other Alarm

    Network Camera User Manual Event > Audible Alarm Output.  Sound Type: Warning and Prompt are selectable.  Warning: The content of warning  Alarm Times: The repeating times of the warning. 2. Select the alarm sound type. 3. Set the alarm times and sound volume. 4.
  • Page 121 Network Camera User Manual wireless alarm. Configuring Wireless Alarm Settings  PIR Alarm Purpose: A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected.

  • Page 122: Smart Events

    Network Camera User Manual 4. Check the checkbox to select the linkage methods taken for the PIR alarm. 5. Click the Edit button to set the arming schedule. 6. Click Save to save the settings. 7. Go to Configuration > Advanced Configuration> System> Remote Control to arm the camera.

  • Page 123: Configuring Scene Change Detection

    Network Camera User Manual etc. 10.2.1 Configuring Scene Change Detection Purpose: Scene change detection function detects the change of surveillance environment affected by the external factors, such as the intentional rotation of the camera. Some certain actions can be taken when the alarm is triggered. Note: Scene change detection function varies according to different camera models.

  • Page 124: Configuring Intrusion Detection

    Network Camera User Manual detailed steps. 5. Click Linkage Method to select the linkage methods for scene change, including Notify Surveillance Center, Send Email, Upload to FTP/Memory Card/NAS, Trigger Recording and Trigger Alarm Output. 6. Click Save to save the settings. 10.2.2 Configuring Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects that enter and...
  • Page 125 Network Camera User Manual 3. Select a region number from the drop-down list of Region. Region: A pre-defined vertexes area on the live view image. Targets, such as, people, vehicle or other objects, who enter and loiter in the region will be detected and trigger the set alarm.

  • Page 126: Configuring Line Crossing Detection

    Network Camera User Manual 9. Repeat the above steps to configure other regions. Up to 4 regions can be set. You can click the Clear button to clear all pre-defined regions. 10. Click Arming Schedule to set the arming schedule. 11.
  • Page 127 Network Camera User Manual Line Crossing Detection 2. Check the checkbox of Enable to enable the function. 3. Select the line from the drop-down list. 4. Set the Max. Size and Min. Size for valid targets. Targets smaller or larger than the valid target size are not able to trigger detection.

  • Page 128: Configuring Region Entrance Detection

    Network Camera User Manual A->B: Only the object crossing the configured line from the A side to the B side can be detected. B->A: Only the object crossing the configured line from the B side to the A side can be detected. 8.
  • Page 129 Network Camera User Manual Steps: 1. Enter the Region Entrance Detection settings interface, Configuration > Event > Smart Event > Region Entrance Detection. Region Entrance Detection 2. Check the Enable checkbox to enable the function. 3. Select the Region from the drop-down list for detection settings. 4.

  • Page 130: Configuring Region Exiting Detection

    Network Camera User Manual Sensitivity = 100 – S *100 stands for the target body part that enters the pre-defined region S stands for the complete target body. Example: if you set the value as 60, the action can be counted as a region entrance action only when 40 percent body part enters the region.
  • Page 131 Network Camera User Manual Region Exiting Detection 2. Check Enable checkbox to enable the function. 3. Select the Region from the drop-down list for detection settings. 4. Set the Max. Size and Min. Size for valid targets. Targets smaller or larger than the valid target size are not able to trigger detection.

  • Page 132: Face Capture

    Network Camera User Manual Example: if you set the value as 60, the action can be counted as a region exiting action only when 40 percent body part exits the region. Note: Only certain camera models support Sensitivity function. 8. Repeat the above steps to configure other regions. Up to 4 regions can be set. You can click the Clear button to clear all pre-defined regions.
  • Page 133 Network Camera User Manual a. Select the Picture Quality and Resolution from the drop-down list. b. Check Background Upload to upload the background image. Note: Background upload is only available for face capture camera. Camera Information: You can set the Device No. and Camera Info. for the camera, which can be overlaid on captured picture.
  • Page 134 Network Camera User Manual  Rule Steps: 1. Check Rule to enable rules of face capture. 2. Click to draw the minimum pupil distance. The distance of the drawn pupil will be displayed on the box below the live view. The minimize pupil distance refers to the minimum square size composed by the area between two pupils, and it is the basic standard for a camera to identify a target.
  • Page 135 Network Camera User Manual Advanced Configuration Detection Parameters: Generation Speed [1 to 5]: The speed to identify a target. The higher the value, the faster the target will be recognized. Setting the value quite low, and if there was a face in the configured area from the start, this face will not be captured.
  • Page 136 Network Camera User Manual  Quick Shot: You can define quick shot threshold and max. capture interval. Quick Shot Threshold: It stands for the quality of face to trigger quick shot. Capture Times: It can be set as limited and unlimited. When it is set as limited, it can be set [0 to 100].

  • Page 137: Storage Settings

    Network Camera User Manual Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device or local storage device configured. Configuring Record Schedule Purpose: There are two kinds of recording for the cameras: manual recording and scheduled recording.
  • Page 138 Network Camera User Manual Record Parameters  Pre-record: The time you set to start recording before the scheduled time or the event. For example, if an alarm triggers recording at 10:00, and the pre- record time is set as 5 seconds, the camera starts to record at 9:59:55. The Pre-record time can be configured as No Pre-record, 5s, 10s, 15s, 20s, 25s, 30s or not limited.
  • Page 139 Network Camera User Manual please refer to the Task 1: Set the Motion Detection Area in 10.1.1 Configuring Motion Detection.  Record Triggered by Alarm If you select Alarm, the video will be recorded when the alarm is triggered via the external alarm input channels.

  • Page 140: Configure Capture Schedule

    Network Camera User Manual Configure Capture Schedule Purpose: You can configure the scheduled snapshot and event-triggered snapshot. The captured picture can be stored in the local storage or network storage. Steps: 1. Enter the Capture Settings interface: Configuration > Storage > Storage Settings > Capture.

  • Page 141: Configure Hdd Management

    Network Camera User Manual 5. Go to Capture Parameters tab to configure the capture parameters. (1) Check the Enable Timing Snapshot checkbox to enable continuous snapshot. (2) Select the picture format, resolution, quality and capture interval. (3) Check the Enable Event-triggered Snapshot checkbox to enable event- triggered snapshot.
  • Page 142 Network Camera User Manual status, type, formatting type, property and progress, etc. You can format, encrypted format or verify the selected HDD as required. And you can assign the quota for different file types. Steps: 1. Enter the HDD management interface, Configuration > Storage > Storage Management >...

  • Page 143: Configuring Net Hdd

    Network Camera User Manual is succeeded, its status changes to Encrypted. 3. (Optional) Define the quota for record and pictures. (1) Input the quota percentage for picture and for record. (2) Click Save and refresh the browser page to activate the settings. Quota Settings Configuring Net HDD Before you start:...

  • Page 144: Memory Card Detection

    Network Camera User Manual user name and password to guarantee the security if SMB/CIFS is selected. Note: Please refer to the NAS User Manual for creating the file path.  For your privacy and to better protect your system against security risks, we strongly recommend the use of strong passwords for all functions and network devices.
  • Page 145 Network Camera User Manual Memory Card Detection 2. View the memory card status on Status Detection tab. Remaining Lifespan: It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate.

  • Page 146: Configuring Lite Storage

    Network Camera User Manual  Unlock (1) If you use the memory card on the camera that locks it, unlocking will be done automatically and no unlocking procedures are required on the part of users. (2) If you use the memory card (with a lock) on a different camera, you can go to HDD Management interface to unlock the memory card manually.

  • Page 147: Configuring Cloud Storage

    Network Camera User Manual rate (25fps/30fps), and thus the playback process is speeded up to the eye. 1. Enter the Lite Storage interface: Configuration > Storage > Storage Management > Lite Storage 2. Check the Checkbox of Enable to enable the lite storage function. 3.

  • Page 148: Playback

    Network Camera User Manual Playback Purpose: This section explains how to view the remotely recorded video files stored in the network disks or SD cards. Steps: 1. Click Playback on the menu bar to enter playback interface. Playback Interface 2. Select the date and click Search. Search Video 3.
  • Page 149 Network Camera User Manual Playback Toolbar Description of the buttons Button Operation Button Operation Play Capture a picture Start/Stop clipping video Pause files Audio on and adjust Stop volume/Mute Speed down Download Speed up Playback by frame Enable/Disable digital zoom Note: You can choose the file paths locally for downloaded playback video files and pictures in Local Configuration interface.

  • Page 150: Picture

    Network Camera User Manual Picture Click Picture to enter the picture searching interface. You can search, view, and download the pictures stored in the local storage or network storage. Notes:  Make sure HDD, NAS or memory card are properly configured before you process the picture search.

  • Page 151: Appendix

    Network Camera User Manual Appendix Appendix 1 SADP Software Introduction  Description of SADP SADP (Search Active Devices Protocol) is a kind of user-friendly and installation-free online device search tool. It searches the active online devices within your subnet and displays the information of the devices.
  • Page 152 Network Camera User Manual  Search online devices manually You can also click to refresh the online device list manually. The newly searched devices will be added to the list. You can click on each column heading to order the information; you can click to expand the device table and hide the network parameter panel on the right side, or click...
  • Page 153 Network Camera User Manual Figure A.1.2 Modify Network Parameters...

  • Page 154: Appendix 2 Port Mapping

    Network Camera User Manual Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-WR641G). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2.
  • Page 155 Network Camera User Manual another camera as 81, 8001, 555, 8201 with IP 192.168.1.24. Refer to the steps as below: Steps: 1. As the settings mentioned above, map the port 80, 8000, 554 and 8200 for the network camera at 192.168.1.23 2.
  • Page 156 Appendix 3 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras. Device Command Scan the following QR code to get device common serial port commands.
  • Page 157 Network Camera User Manual...

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