Samsung ELSR362-00002 User Manual
Samsung ELSR362-00002 User Manual

Samsung ELSR362-00002 User Manual

Res 3.6 kwh all in one

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ELSR362-00002
RES 3.6 kWh
User Manual
CAUTION
Do not operate with other components not approved by the ESS systems.
(Connecting other products in parallel to Samsung SDI's products may result in
abnormal operation.)
The internet connection is required to use all functions of the ESS system.
If you have a problem, please contact the installer.
The Speci cations of the product may be modi ed without prior notice to improve
product quality.
All In One
United Kingdom (Eng.) 05/2015. Rev1.1

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Summary of Contents for Samsung ELSR362-00002

  • Page 1 Do not operate with other components not approved by the ESS systems.  (Connecting other products in parallel to Samsung SDI's products may result in abnormal operation.) The internet connection is required to use all functions of the ESS system.
  • Page 2: Table Of Contents

    Table of Contents Table of Contents Table of Contents ......................i Table of Tables ......................iii Table of Figures ......................iv 1. Information in this Manual ..................1 About this Manual ............................ 1 Target Group .............................. 1 Additional Information ........................... 1 Symbols Used ............................
  • Page 3 Table of Contents 5.3.1 Service Terms..........................27 5.3.2 Membership ..........................27 5.3.3 Membership Withdrawal ....................... 29 5.3.4 Log-In............................29 5.3.5 Password Initialization ......................30 5.3.6 Types of Service Offered ......................30 5.3.7 Mobile Service .......................... 33 6. Maintenance for Problem Solving ..............34 Fan Exchange ............................
  • Page 4: Table Of Tables

    Table of Tables Table of Tables [Table 1-1: Symbol Description] ........................4 [Table 2-1: Technical Specifications] ......................10 [Table 2-2: Inverter symbols] ........................14 [Table 3-1: Part Description] ........................15 [Table 7-1: Message List] ..........................37 [Table 7-2: Inverter general events warning list] ................... 39 [Table 7-3: Inverter protection list] ......................
  • Page 5 [Figure 2-6: Power efficiency curve of System] ..................11 [Figure 2-7: Power efficiency curve of PV Generation] ................ 12 [Figure 3-1: Part View of Samsung All in One] ..................15 [Figure 4-1: Front status indication screen] .................... 16 [Figure 4-2: PV generation, battery charge, Load use, sell remaining amount] ......17 [Figure 4-3: PV generation, battery discharge, Load use, buy shortage amount] ......
  • Page 6 Table of Figures [Figure 5-3: Entering the information to sign up for a membership] ..........28 [Figure 5-4: Log-in page] ..........................29 [Figure 5-5: Password initialization page] ....................30 [Figure 5-6: Monitoring page] ........................31 [Figure 5-7: Consumption report page] ....................31 [Figure 5-8: Forecast page] ..........................
  • Page 8: Information In This Manual

    1.1 About this Manual ’ This is the user s manual for the Samsung 3.6 kWh All in One. This user manual is specially ’ designed to detail the device s functions and features. Please read this manual before using the device to ensure safe and proper use.
  • Page 9 1. Information in this Manual Symbols Meaning Beware dangerous voltage. The inverter operates at high voltage. All works related to the inverter can only be performed by an electrical technician. Beware of hot surface. The inverter can become hot during operation. Avoid contact during operation.
  • Page 10 1. Information in this Manual Number Symbol Description Three-phase alternating current with neutral conductor Earth terminal Protective conductor terminal Frame or chassis terminal Refer to the operating instructions On (supply) Off (supply) Equipment protected throughout by double insulation or reinforced insulation Caution: Risk of Electric Shock Caution: Hot Surface Caution: Risk of Danger...
  • Page 11 1. Information in this Manual Number Symbol Description Output terminal or rating Bidirectional terminal rating Caution: Risk of Electric Shock and Energy Storage Timed Discharge Caution: Risk of Hearing Damage and Wear Hearing Protection Wear hearing protection [Table 1-1: Symbol Description] United Kingdom (Eng.) 05/2015.
  • Page 12: Safety

    Li-Ion Battery charge and discharge. The basic operations are as follows. Samsung 3.6 kWh All In One uses solar energy power connected to the input/output terminal installed on the side of the device to charge the Li-Ion Battery installed inside, and...
  • Page 13 ■ Certification Lists ■ Warnings and Notification The model No. of 3.6 kWh All In One system is defined as below. ■ ELSR362-00002 • ELSR: Residential application • 36: Battery capacity (x0.1kWh) • 2: Battery capacity group (Less than 10kW) •...
  • Page 14: Installation Application Suitable For Safety

    [Figure 2-2: Name Plate] 2.1.1 Installation Application Suitable for Safety This device, Samsung RES 3.6 kWh All in One, is designed to be suitable for household purposes. The PV Input terminal is composed of two Strings. One PV String input must install 3.3 kW or less PV panel capacity, and the maximum input voltage of the PV String must be...
  • Page 15 To connect 3.6 kWh All In One with the Public Grid, make sure to install the watt-hour meter recommended by Samsung SDI (refer to the installation manual) and to install the distribution box between 3.6 kWh All In One and the Grid watt-hour meter. Before installing the distribution box, select a suitable location complying with the IP21 and use the equipment recommended by the installation company.
  • Page 16: Technical Specifications

    2. Safety 2.1.2 Technical Specifications Item 3600-UK 4600-UK PV Data (DC) Max. input total power 6.6 kWp Max. input power per string 3.3 kWp Max. input voltage 550 V Min. input voltage/Initial input voltage 125 V/150 V MPPT voltage range 125 V~500 V Max.
  • Page 17 2. Safety Feed-in phases/connection phases Total Harmonic Distortion. (Total harmonic factor of the output current with total harmonic factor of the AC voltage < 2%, and AC power > 50% of the rated power) Efficiency (PV to Grid) European efficiency 95 % (when power is 4600W) Max.
  • Page 18 2. Safety [Figure 2-5: Derating Curve] [Figure 2-6: Power efficiency curve of System] United Kingdom (Eng.) 05/2015. Rev1.1...
  • Page 19 2. Safety [Figure 2-7: Power efficiency curve of PV Generation] United Kingdom (Eng.) 05/2015. Rev1.1...
  • Page 20: Safety Guidelines

    2. Safety 2.2 Safety Guidelines DANGER High voltages in power conditioning circuits. Lethal hazard of electric shock or serious burns. The following work on the inverter must be carried out by qualified personnel only. Electrical insulation  Repairs  Modification ...
  • Page 21: Symbol Indication

    One is damaged, do not touch it. Please immediately contact your installer or Samsung SDI for arrange for a repair. 2. Please contact your installer or Samsung SDI if a significant event message is shown on the LCD screen or if the All In One system reports an event.
  • Page 22: Product Overview

    The basic operating modes consist of PV generation mode, PV generation + charge/discharge mode. The operation mode of this product is automatically determined by the EMS algorithm. [Figure 3-1: Part View of Samsung All in One] Description Li-Ion battery INVERTER (PV inverter and battery charger / discharger)
  • Page 23: Operating Modes

    4. Operating Modes 4. Operating Modes As shown in the [Figure 4-1], the status of this system is displayed in real-time on the indication screen (LCD screen). This status indication screen extends to 4-digit numbers. The icons are defined for each state and the details are described in the ensuing subsections. [Figure 4-1: Front status indication screen] 4.1 Descriptions of Operation Mode This system is composed of six modes: PV Auto, PV Only, Battery discharge, Standby,...
  • Page 24: Pv-Only Mode

    4. Operating Modes [Figure 4-2: PV generation, battery charge, Load use, sell remaining amount] [Figure 4-3: PV generation, battery discharge, Load use, buy shortage amount] [Figure 4-4: PV generation, Battery standby, Load use, sell remaining amount] 4.1.2 PV-Only Mode This mode enables the solar energy to be generated. However, the battery charge- discharge does not operate.
  • Page 25: Battery-Discharge Mode

    4. Operating Modes [Figure 4-6: PV generation, Buy shortage amount] 4.1.3 Battery-Discharge Mode This mode permits of no solar energy generation. Battery discharge is only available on this mode. Based on the EMS decision, the battery discharge power can be sent maximum 2kW or less only to the LOAD.
  • Page 26: Forced-Charge Mode (Maintenance Mode)

    4. Operating Modes [Figure 4-9: Indication screen on Standby Mode] 4.1.5 Forced-Charge Mode (Maintenance mode) (1) In this mode, solar energy generation is not used, but the power continuously flows from the electric power system to the battery. [Figure 4-10: Indication screen on Forced charged Mode] 4.1.6 Stand-Alone Mode When the All In One is disconnected from the energy meter, or the power conversion system is disconnected from the energy management system (EMS), the All In One system enters...
  • Page 27: Event Check Mode

    4. Operating Modes 4.1.7 Event Check Mode This mode stops solar energy generation and put it in standby mode as an event occurs. [Figure 4-12: Event occurrence, Grid RMS over current protection] [Figure 4-13: Event occurrence, DC link over voltage protection] [Figure 4-14: Event occurrence, PV string1 reverse connection protection] [Figure 4-15: Event occurrence, PV string2 reverse connection protection] United Kingdom (Eng.) 05/2015.
  • Page 28 4. Operating Modes [Figure 4-16: Event occurrence, PV string1 over voltage protection] [Figure 4-17: Event occurrence, PV string1 over current protection] [Figure 4-18: Event occurrence, PV string2 over voltage protection] [Figure 4-19: Event occurrence, PV string2 over current protection] [Figure 4-20: Event occurrence, Battery over voltage protection] United Kingdom (Eng.) 05/2015.
  • Page 29 4. Operating Modes [Figure 4-21: Event occurrence, Battery over current protection] [Figure 4-22: Event occurrence, On sequence Inverter DC link event] [Figure 4-23: Event occurrence, On sequence Battery V/I event] [Figure 4-24: Event occurrence, Normal Inverter DC link event] [Figure 4-25: Event occurrence, Normal Battery V/I & BDC DC link event] United Kingdom (Eng.) 05/2015.
  • Page 30 4. Operating Modes [Figure 4-26: Event occurrence, On sequence Inverter DC link event] [Figure 4-27: Event occurrence, Normal Inverter DC link & PV I event] [Figure 4-28: Event occurrence, Temperature protection] [Figure 4-29: Event occurrence, Over Current TZ Fault] [Figure 4-30: Events occurrence, temperature sensor connection error] United Kingdom (Eng.) 05/2015.
  • Page 31: Application Download Mode

    4. Operating Modes [Figure 4-31: Event occurrence, PV mis-wiring] [Figure 4-32: Event occurrence, SPI communication event] [Figure 4-33: Event occurrence, Single fault event] [Figure 4-34: Event occurrence, Continuously 3 times Inverter fault] 4.1.8 Application Download Mode [Figure 4-35: Indication screen on Application Download Mode] United Kingdom (Eng.) 05/2015.
  • Page 32: Starting The System

    4. Operating Modes 4.2 Starting the System After completing the installation, turn on the AC circuit breaker and the DC disconnect switch installed in the distribution box (distribution board). (see the Section 5.7 in the installation guide) Check the system check message on the front LCD screen. [Figure 4-36: Initial indication screen on power on] After finishing the system check, check the system, the PV, and the battery status.
  • Page 33: Communication

    5. Communication 5. Communication 5.1 Overview When the Internet connection is properly completed, you can monitor the system operation status on the computer. 5.2 Components and LAN Connection 5.2.1 Essential Components Internet service line  Wired Router  RJ45 LAN connection cable ...
  • Page 34: Homepage

    5. Communication  Check Internet connection status You can use the information on the LED lighting status to check the Internet connection status. Function per LED  Upper LED: Turns on automatically when connected to the Internet line (Connection). Lower LED: Blinks when there is data. (Rx, Tx) LED status on normal connection ...
  • Page 35 5. Communication [Figure 5-2: Connecting to the website] Press the "New Account" button to register as a new member. First time users of the service must sign up for membership. Enter the required information and additional information to sign up for membership. Lastly, agree to the service subscription terms and conditions, and then press the "Submit"...
  • Page 36: Membership Withdrawal

    5. Communication 5.3.3 Membership Withdrawal For a customer who does not want to use this service, membership withdrawal is available through the personal information modification menu on the homepage. 5.3.4 Log-In Log in to the homepage through the ID and the password generated through membership registration.
  • Page 37: Password Initialization

    5. Communication 5.3.5 Password Initialization A customer who forgets the password during use can initialize the password by using the “ password initialization menu on the homepage. On the log-in page, select the Forgot your ” id or password? menu, and when the customer confirms the ID and the e-mail address created during membership registration, the initialized password is sent to the registered e- mail address.
  • Page 38 5. Communication [Figure 5-6: Monitoring page] 5.3.6.2 Consumption Report The household power consumption information collected during energy meter linkage is provided. In particular, such information on as the household type, the size, and the number of family residents is collected according to the customer's approval. You can use these data to identify various types of statistics and comparative analysis data.
  • Page 39 5. Communication 5.3.6.3 ESS Report On the ESS Report page, you can check various types of data generated through ESS operation. You can also use the ESS Report to check the amount of energy charged or discharged and other data comparisons with the solar energy production amount or the power sales amount.
  • Page 40: Mobile Service

    5. Communication 5.3.7 Mobile Service Customers who use Android or I-Phone can use a smart phone to easily check the product status anytime, anywhere. To use the mobile service, the customer must first register the membership through the webpage and use the ID and the password to log-in. [Figure 5-9: Mobile service page] United Kingdom (Eng.) 05/2015.
  • Page 41: Maintenance For Problem Solving

    6. Maintenance for Problem Solving 6. Maintenance for Problem Solving WARNING Do not disassemble the parts in operation for cleaning purposes. High voltage can cause lethal damage to the human body. Please make sure that the AC and DC switch relay in the distribution box is disconnected before disassembling the system.
  • Page 42: Cleaning

    6. Maintenance for Problem Solving Once the fan has been exchanged, follow the stages from 1 to 4 in reverse order to install ∙ a new fan. Use 1.3~1.6N m torque to tighten and fix the screw. Check the fan state. Once a new fan has been installed, perform a test operation to check whether there is a fan event message.
  • Page 43: Checking The Event Logs

    6. Maintenance for Problem Solving 6.3 Checking the Event Logs You can check the event messages on the website (https://myess.samsungsdi.com) and identify various causes of the event message described in the following chapter (Chapter 7) to perform a correct measure. Regarding a significant message, contact the designated installer or the maintenance company for customer service.
  • Page 44: Message Description

    7. Message Description 7. Message Description 7.1 Messages in Normal Operation Status message Description Remark Operation mode under progress NOP State Warning and fault state When this icon is displayed, check the event list. Normal communication state Indicating PV, BATT, GRID value Indicating the integrating power value of each mode Indicating the frequency under...
  • Page 45: General Events

    7. Message Description 7.2 General Events The general events contain warnings and protection. The warning level events does not stop the generating process. A displayed warning message automatically disappears as soon as the issue is resolved. When protection level events occur, the product stop the generating process. The process may automatically resume as long as the issue is resolved.
  • Page 46: Inverter General Events (Protection)

    7. Message Description message, with no special change in the sequence. The warning message disappears on reversion to the normal state. E006 BATT CONNECTION When the battery connection is WARNING abnormal. This is the connection warning message, with no special change in the sequence.
  • Page 47 7. Message Description Type Code Description Measures CONNECTION process because a significant PROTECTION PROTECTION event has occurred. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 48: Battery Discharge General Events

    7. Message Description Type Code Description Measures limit is reached, it is converted to a significant event. E109 BATT OVER VOLTAGE The product stops the generating PROTECTION process because a significant PROTECTION event has occurred. Wait until the event message disappears.
  • Page 49 7. Message Description Type Code Description Measures If it is not removed until the time limit is reached, it is converted to a significant event. PROTECTION E203 ON SEQUENCE INV DC While in progress, battery LINK EVENT discharged/charged operation is terminated through the protection function.
  • Page 50: Pv General Events (Protection)

    7. Message Description Type Code Description Measures PROTECTION E207 NORMAL INV DC LINK While in progress, battery EVENT discharged/charged operation is terminated through the protection function. Wait until the event message disappears. After the event message is removed, it automatically returns to normal.
  • Page 51: System General Events (Protection)

    7. Message Description Type Code Description Measures EVENT the protection event. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event.
  • Page 52: Bms General Events

    7. Message Description Type Code Description Measures If it is not removed until the time limit is reached, it is converted to a significant event. PROTECTION E402 OVER CURRENT TZ Occurs on INVERTER hardware FAULT protection. Wait until the event message disappears.
  • Page 53 7. Message Description Type Code Description Measures PROTECTION E504 UNDER VOLTAGE When the minimum cell voltage is PROTECTION-CELL below Protection level, thus terminating the system. Automatically returns to normal when the minimum cell voltage goes above the limit value. WARNING E505 OVER TEMPERATURE.
  • Page 54: Ems/Communication Events

    7. Message Description Type Code Description Measures WARNING E513 CELL TEMPERATURE Occurs above the standard battery SENSOR 1EA cell temperature. PROTECTION E514 CELL TEMPERATURE Occurs above the standard battery SENSOR 2EA cell temperature. [Table 7-7: BMS general events list] 7.2.7 EMS/Communication Events Type Code Description...
  • Page 55: Significant Events

    7. Message Description Type Code Description Measures E704 GRID OVER FREQUENCY The operation mode is terminated FAULT when a power system event occurs. Restart 1 minute after the electric power system event is settled. E705 GRID TEN MINUTE The operation mode is terminated AVERAGE FAULT when a power system event occurs.
  • Page 56 7. Message Description EVENT System is converted to the Stand Alone mode. Contact the installer immediately. E903 SINGLE FAULT EVENT The protection device against hazards has a defect or a fault that can cause a hazard has occurred. Contact the installer immediately. E904 CONTINUOUSLY 3 When INVERTER FAULT occurs three...
  • Page 57: Arrangement Of Terms

     Chapter 1 Residential Energy Storage  Chapter 2 Li-Ion Battery Li-Ion Battery Abbreviation of Samsung Display and Interface Photo voltaic Single phase A type of phase in electricity Distribution Box A box containing AC, DC ON-OFF switches for electricity...
  • Page 58: Contact

    9. Contact For technical problems or inquiries for use, please contact the installation company. To receive customer support, the following information is required. 1. Product type: ELSR362-00002 2. Serial Number: AR00460036Z1********A 3. PV module type and configuration 4. Option equipment: Energy Meter Model Name ■...
  • Page 59 United Kingdom (Eng.) 05/2015. Rev1.1...

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