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Syswan Octolinks SW88 Series User Manual

Load balancers
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Octolinks SW88 Series

User Guide

Syswan Technologies, Inc.
2050 Beavercreek Rd, Suite 101 #388
Oregon City, OR 97045 USA
1 - 877 - 6 - SYSWAN
www.syswan.com

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  • Page 1: User Guide

    Octolinks SW88 Series User Guide Syswan Technologies, Inc. 2050 Beavercreek Rd, Suite 101 #388 Oregon City, OR 97045 USA 1 - 877 - 6 - SYSWAN www.syswan.com...

  • Page 2: Copyright And Trademarks

    Copyright and Trademarks Copyright © 2007-2008 Syswan Technologies, Inc. All rights reserved. Brands and product names are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice. V1/RBEN...

  • Page 3: Table Of Contents

    Configuration Procedure... 11 3. ADVANCED PORT ... 24 Overview... 24 Port Options... 24 Load Balancing ... 27 Advanced PPPoE ... 30 Advanced PPTP ... 33 4. ADVANCED CONFIGURATION... 35 Overview... 35 Host IP Setup... 35 User Guide © Syswan Technologies, Inc.
  • Page 4 Bandwidth Management Configuration ... 61 Bandwidth Policy Configuration... 63 7. MANAGEMENT ASSISTANT ... 65 Overview... 65 Admin Setup ... 65 Email Alert ... 66 SNMP... 68 Syslog ... 69 Diagnostic Tools ... 71 Upgrade Firmware ... 72 User Guide © Syswan Technologies, Inc.
  • Page 5 NAT Status ... 81 APPENDIX A SPECIFICATIONS ... 83 APPENDIX B WINDOWS TCP/IP SETUP... 84 Overview... 84 TCP/IP Settings ... 84 APPENDIX C TROUBLESHOOTING ... 90 Overview... 90 General Problems... 90 Internet Access ... 90 User Guide © Syswan Technologies, Inc.

  • Page 6: Purpose

    At Syswan Techologies our R&D team works each day to provide our customers with superior quality products. Features and firmware versions described in this documentation may not match the current releases. New and enhanced features may be added to the Octolinks SW88 Series Load Balancers which might not be covered or explained in this documentation.

  • Page 7: Introduction

    Congratulations on purchasing your Syswan Octolinks SW88 Series Load Balancer. The Octolinks SW88 Series Load Balancers provides uninterrupted Internet connectivity for multiple computers for SOHO, SMB and corporate networks. This chapter briefly describes the features of the Octolinks SW88 Series Load Balancers with more detailed information in the chapters ahead. Overview The Syswan Technologies Octolinks SW88 high performance Multi WAN router ensures greater Internet availability by using up to 8 different broadband links.
  • Page 8 Maximize available bandwidth The Octolinks SW88 can be set to use up to 8 out of the 16 ports to allow connection of up to 8 different broadband links, including xDSL, Cable, Satellite or Leased (T1) links. This unique design feature allows for intelligent load balancing to maximize the available bandwidth while managing and prioritizing traffic flow for fast and redundant Internet connectivity.

  • Page 9: Main Features

    By enabling UPnP (Universal Plug & Play), the Duolinks SW24 Series Load Balancer will become one of the network devices. Useful for discovery and control of network devices, such as Internet gateways. User Guide Syswan Octolinks SW88 Series Page 3 © Syswan Technologies, Inc.

  • Page 10: Internet Sharing Features

    Internet Sharing Features • Shared Broadband Internet Access LAN users can access the Internet through the Syswan Octolinks SW88 Series Load Balancer by sharing up to eight (8) Broadband modems and connections. • Supports all common Connection Methods All popular DSL, Cable Modems and connection methods are supported, including Fixed IP, Dynamic IP, PPPoE, and PPTP.

  • Page 11: Other Features

    Generates real time system information on a web page or sends system logs to a syslog server. Useful for monitoring the device. • Scheduled Events The Octolinks SW88 Series Load Balancer can be set to automatically reboot once a day at a user specified time. User Guide Syswan Octolinks SW88 Series Page 5 ©...

  • Page 12: Package Contents

    If any of the above items are damaged or missing, please contact your dealer immediately. Product Details Front Panel Syswan Octolinks SW88 Series Load Balancer Front Panels Operation of the Front Panel LEDs is as follows: Power OFF – No Power ON –...
  • Page 13 Status – System (Solid On) & Packets (Solid On). If your discover any of the above error conditions, please contact our support team for assistance. User Guide Syswan Octolinks SW88 Series Condition Firmware Download in progress. MAC address not assigned.
  • Page 14 AC 100V ~ 240V Connects to AC100~240V / 50~60Hz with supplied AC power cord. Default Settings When the Octolinks SW88 Series Load Balancer has finished booting after a factory reset, all configuration settings will be set to factory default, including: •...
  • Page 15 TFTP Download This setting should be used only if your Octolinks SW88 Series Load Balancer is unstable and if you wish to restore it by downloading a new firmware version. Follow this procedure: 1. Power On your Syswan Octolinks SW88 Series Load Balancer.

  • Page 16: Basic Setup

    The Basic Setup of your Octolinks SW88 Series Load Balancer involves the following steps: 1. Configuring the Octolinks SW88 Series Load Balancer LAN settings to suit your needs. 2. Installing the Octolinks SW88 Series Load Balancer in your LAN and connecting the Broadband Modem or Modems.

  • Page 17: Configuration Procedure

    WAN ports) on the Octolinks SW88 Series Load Balancer. 2. Connect the power cable and power up the Octolinks SW88 Series Load Balancer. 3. Start your PC. If your PC is already running, restart it. It will then obtain an IP address (DHCP) from the Octolinks SW88 Series Load Balancer.
  • Page 18 MAX WAN settings By default your Octolinks SW88 Series Load Balancer is configured to use two (2) WAN ports. If you will be using more than two WAN links, please update the MAX WAN information before making any other configuration changes.
  • Page 19 Syswan Octolinks SW88 Series You can assign a new username if you wish to change it from the default and a password by entering it in the "Password" and "Verify" Fields. Admin Setup Page Page 13 User Guide © Syswan Technologies, Inc.
  • Page 20 If you forget your new username and/or the password, you will have to perform a “Reset to Default” by pressing the reset button on the rear panel for more than 3 seconds. The Syswan Support team will not be able to help you find the username and/or the password once they have been changed from the default.
  • Page 21 LAN IP Configuration This is the IP address of your Octolinks SW88 Series Load Balancer on your network (LAN). The default values shown are suitable for any network. If your existing network configuration uses another IP address range or if the default IP address is already in use by another device, you may change this information to suit your needs.
  • Page 22 • See the following table for details of each setting. 9. Click Submit to save your data, then go to Step 2, Installing the Octolinks SW88 Series Load Balancer on your LAN. Note : If you change LAN IP Settings, the Octolinks SW88 Series Load Balancer will instantly reboot in order to deploy the new LAN configurations.
  • Page 23 Sniffed, the IP address was detected by examining the LAN, rather than allocated by the DHCP Server. In this case, the Name is usually not known. • Time Left – The time left until the DHCP lease expires. User Guide Syswan Octolinks SW88 Series Page 17 © Syswan Technologies, Inc.
  • Page 24 4. Power ON the modems and wait for synchronization (approx. 30 seconds). 5. Plug in the power adapter of the Octolinks SW88 Series Load Balancer to an electrical outlet and insert the power cord into the DC 5V input on the back panel. Immediately the Power LED of your router will light up.
  • Page 25 3. Configuring the Octolinks SW88 Series Load Balancer for Internet Access By default your Octolinks SW88 Series Load Balancer is configured to use two (2) WAN ports. If you will be using more than two WAN links, please check that you have defined the MAX WAN settings accordingly before making any other configuration changes.
  • Page 26 For any of the following situations, refer to Chapter 3: Advanced Port Setup for further configuration, which may be required. • Multiple IP addresses on either port • Multiple PPPoE sessions User Guide Primary Setup Page Page 20 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 27 ISP in this field. Otherwise, this should be left at the default value. The setup of your Octolinks SW88 Series Load Balancer for Multi WAN routing is now complete. The following section details how to configure PCs and other devices on your network to use the Octolinks SW88 Series Load Balancer as the gateway and benefit from the Multi WAN installation.

  • Page 28: Configure Pcs On Your Lan

    For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP client. In Windows, this is called Obtain an IP address automatically. Just start (or restart) your PC, and it will obtain an IP address from the Octolinks SW88 Series Load Balancer.
  • Page 29 - Ensure your DNS (Name Server) settings are correct. Linux Clients It is only necessary to set the Octolinks SW88 Series router as the «Gateway» for the Linux Client and ensure your Name Server settings are correct. Make sure that you are logged in as «root» before attempting any changes.

  • Page 30: Advanced Port

    3. Advanced Port Overview Advanced port options permits advanced WAN link related settings and optional connection configuration as required by your ISP and helps fine tune of the Multi WAN routing capabilities of your Octolinks SW88 Series Load Balancer. •...
  • Page 31 IP if checked or with the alternative WAN IP (NATed) if unchecked. ARP Table: This ARP table is applied on the device only in bridge mode. Its size can be adjusted if necessary. User Guide Syswan Octolinks SW88 Series Page 25 © Syswan Technologies, Inc.
  • Page 32 (e.g. inside/outside WAN and which WAN). Its size can be adjusted if needed. View ARP Tables displays ON/OFF selection of bridge mode on each WAN port. Clear ARP Tables disables bridge mode on all WAN ports. Page 26 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 33: Load Balancing

    Syswan Octolinks SW88 Series Load Balancing This screen is only operational if using Internet connections on more than one WAN port. When load balancing is enabled, the device will automatically assign the WAN port that has the lightest current load based on the Loading Share ratio.
  • Page 34 This section enables the setting and display of : 1. Interface Statistics 2. Traffic statistics on WAN ports. The Current Statistics and the Overall Statistics sections display WAN port status, usage and bandwidth utilization statistics. User Guide Syswan Octolinks SW88 Series Page 28 © Syswan Technologies, Inc.
  • Page 35 Accumulated Statistics – Enables the accumulated statistics for the defined time Configuration interval. • Overall Statistics – Displays the overall packet loading share statistics. Current Current loading share table. Statistics Overall Overall loading share table. statistics User Guide Syswan Octolinks SW88 Series Page 29 © Syswan Technologies, Inc.

  • Page 36: Advanced Pppoe

    Syswan Octolinks SW88 Series Advanced PPPoE PPPoE (Point-to-Point Protocol over Ethernet) is a network protocol which is widely used by DSL service providers today. You may use the Advanced PPPoE settings to open multiple PPPoE sessions on the same WAN port. This feature is provided by some ISPs and allows you to create Multiple PPPoE sessions over the same DSL link and allows you to obtain a different public IP address for each opened session.
  • Page 37 Otherwise, this field should be left at 0.0.0.0. • Assigned Host Name – This field is used by a Host to uniquely associate an access concentrator to a particular Host request. User Guide Syswan Octolinks SW88 Series Page 31 © Syswan Technologies, Inc.
  • Page 38 PPPoE server until a response is received. It is recommended to leave this setting at its default value. Connection Status This displays the current connection status for each session. User Guide Syswan Octolinks SW88 Series Page 32 © Syswan Technologies, Inc.

  • Page 39: Advanced Pptp

    Syswan Octolinks SW88 Series Advanced PPTP The PPTP (Point-to-Point Tunneling Protocol) is used to implement a virtual private network (VPN) between a DSL subscriber and a DSL service provider when opening an Internet connection. These setttings are needed only if required by your ISP and if you have checked the PPTP check box with Static or Dynamic IP as your connection method on the Primary Setup page.
  • Page 40 PPTP server until a response is received. It is recommended to leave this setting at its default value. Connection Status This displays the current connection status for PPTP User Guide Syswan Octolinks SW88 Series Page 34 © Syswan Technologies, Inc.

  • Page 41: Advanced Configuration

    Advanced configuration section allows you to configure various NAT 1:1 related settings and other advanced features (ie : Dynamic DNS, Multi DMZ, UpnP..) of your Octolinks SW88 Series Load Balancer. Network Address Translation (NAT, which is also known as Native Address Translation, IP Masquerading or Network Masquerading) is a technique used to translate network traffic passing through a router by rewriting the source and destination IP addresses of IP packets.
  • Page 42 Syswan Octolinks SW88 Series Host IP Setup Page This section defines hosts on your LAN and you can assign them to groups. These group can be applied to Access Filter and Block URL features. You can also bind multiple PPPoE link sessions to individual hosts on the LAN.
  • Page 43 Port and Session. Otherwise, ignore these settings. Note: Multiple PPPoE sessions are defined on the Advanced PPPoE screen. Host & Group This table shows the current bindings. List User Guide Syswan Octolinks SW88 Series Page 37 © Syswan Technologies, Inc.

  • Page 44: Routing

    If your LAN has other gateways and routers, you must configure the Static Routing screen as described below. You also need to configure the other Routers. Please refer to the Advanced LAN Configuration section of this user guide for more details. User Guide Syswan Octolinks SW88 Series Routing Page Page 38 © Syswan Technologies, Inc.

  • Page 45: Virtual Servers

    Connecting to the Virtual Servers Once configured, anyone on the Internet can connect to your defined Virtual Servers. They must use the Octolinks SW88 Series Load Balancer's Internet IP Address (the IP Address allocated by your ISP) to access the Virtual Servers.
  • Page 46 3. Enter 192.168.1.100 in IP address box and click Update New servers can be added to the list using the same procedure and by clicking the Add button. User Guide Virtual Server Page Page 40 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 47 Allowed Remote IP – The range of IP addresses that are allowed to access the virtual server. Virtual Server The Virtual Server List shows details of all Virtual Servers which have been defined. List User Guide Syswan Octolinks SW88 Series Page 41 © Syswan Technologies, Inc.

  • Page 48: Special Applications

    If you use Internet applications which have non-standard connections or port numbers, you may find that they do not operate correctly because they are blocked by the firewall of the Octolinks SW88 Series Load Balancer. To overcome this problem, you can define the application as a "Special Application" to make it to work.
  • Page 49 Note: Adding a PC to the DMZ feature requires that basic security requirements are met on that PC as DMZ devices are totally exposed to the Internet and are not protected by your Octolinks SW88 Series Load Balancer’s firewall.

  • Page 50: Dynamic Dns

    2. Follow the service provider's procedure to have a Domain Name (Host name) allocated to you. 3. Configure the Dynamic DNS screen, as described below. 4. The Octolinks SW88 Series Load Balancer will then automatically update your IP Address recorded by the Dynamic DNS service provider.
  • Page 51 Dynamic DNS Server immediately. The Dynamic DNS implemetation on the Octolinks SW88 Series Load Balancer permits a dynamic host name for the device and does not provide individual dynamic host names for each WAN port configuration.
  • Page 52 The Octolinks SW88 Series Load Balancers update Dynamic DNS information on the specified WAN port. In the event of the specified WAN link failure, Dynamic DNS is automatically updated using the second WAN port IP address, thus providing continuous and transparent access to your remote users via the dynamic host name (FQDN or URL).

  • Page 53: Multi Dmz

    Internet users or Servers. Important Note: The "DMZ PC" resides outside the Octolinks SW88 Series Load Balancer’s SPI Firewall, thus making it more vulnerable to Internet attacks. For this reason, you should only enable the DMZ feature when required and secure the DMZ PC locally (ie OS level port restrictions, local firewall...).

  • Page 54: Upnp

    With UPnP you can easily setup and configure an entire network, enable discovery and control of networked devices and services. When UPnP is enabled, you will see your Octolinks SW88 Series Load Balancer as an icon is the Network Neighbourhood when using Windows OS on your PC.

  • Page 55: Nat

    Internet (WAN) access. Sometimes the TCP/UDP port numbers of IP packets are also translated as they pass through (PAT - Port Address Translation). NAT is the technology which allows one or more WAN (Internet) IP addresses of your Octolinks SW88 Series Load Balancer to be transparently used by all LAN users.
  • Page 56 NAT Routing – Enables or disables NAT routing by checking or un-checking the Configuration checkbox. If you disable NAT routing, this device will act as a Bridge or Static Router. Most features, including Load Balance, will be unavailable. If some packets have port numbers which cannot be translated for special applications, you must input value in port range for Disable Port Translation.

  • Page 57: Arp Status

    ARP is used to convert addresses from a layer 3 protocol such as Internet Protocol (IP) to a layer 2 MAC address. On broadcast networks like the Ethernet, the MAC address allows each host to be uniquely identified. Example, the MAC address of a Octolinks SW88 Series Load Balancer : 00-1C-74-00-00-01 Typical ARP usage :...
  • Page 58 Arp Entry Add / Specify IP and MAC address to add or update a record. Update Arp Query Check • Input LAN or WAN IP address to query ARP. User Guide Syswan Octolinks SW88 Series Page 52 © Syswan Technologies, Inc.

  • Page 59: Advanced Features

    Protocol & Port Binding : It is similar to SMTP binding but you must setup additional data such as Protocol & Port Range. If all the checked settings are met then the specific packet will be bound on the specified WAN port. User Guide Advanced Features Page Page 53 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 60 (ie: secure banking via non standard SSL port…). The device is set to automatically maintain Session Persistency for SSL connections (https) made via the default TCP Port 443. User Guide Syswan Octolinks SW88 Series Page 54 © Syswan Technologies, Inc.

  • Page 61: Security Management

    A DNS lookup determines the IP address of the requested site and the site's IP address is checked against specified IP address entries. Depending on the results and the URL filter settings, access is either granted or denied. User Guide URL Filter Page Page 55 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 62 Access Item This text field is to enable/disable the URL Filter function, and input URL keyword phrase. Internet Access List of current input items. List User Guide Syswan Octolinks SW88 Series Page 56 © Syswan Technologies, Inc.

  • Page 63: Access Filter

    Ten user groups are available and each group can have different access rights. • By default all PCs (users) are in the Default group unless specifically assigned to another group on the Host IP screen. User Guide Access Filter Page Page 57 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 64 Port No. Range – The port number range to be blocked. (For TCP and UDP only) If only one port number is used, enter the same port number in both fields. Page 58 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 65: Session Limit

    Pause Time for Host while exceeding limits on dropped new sessions – Within the Pause Time, no new session of the suspended host will be served by the system. (default: 5 min., maximum: 65535 min.) Page 59 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 66: Sysfilter Exception

    SysFilter Exception The Octolinks SW88 Series Load Balancer’s built-in SPI firewall will automatically reject any unrecognized packets. If you want the device to accept any specific packets, you should build the corresponding exception rules using the System Filter Exceptions. You will not need to modify the default settings or add anything here except if you are running a specific application which needs the default SPI firewall and security settings modified on the load balancer.

  • Page 67: Bandwidth Managemet (Qos)

    The Octolinks SW88 Series Load Balancer provides Bandwidth Management based on user defined QoS policies. The maximum combined bandwidth that can be managed on the Octolinks SW88 Series Load Balancer through this option is 51200 K bit/Sec. Once enabled, it will classify outgoing packets based on policies and enable real-time applications to get better response or performance.
  • Page 68 WAN Inbound / Outbound Bandwidth – Allows you to set the maximum inbound or outbound bandwidth, maximizing your network's performance. • Set Policy Button – To allocate Inbound/Outbound bandwidth (based on your configuration) to pass through this device. User Guide Syswan Octolinks SW88 Series Page 62 © Syswan Technologies, Inc.

  • Page 69: Bandwidth Policy Configuration

    Syswan Octolinks SW88 Series Bandwidth Policy Configuration Settings in the Bandwidth policy can assign received packets a higher or a lower priority based on your configuration to pass through the device. You can define policies which classify received packets based on source/destination IP, MAC, port and protocol type.
  • Page 70 When a packet meets a policy rule requirement, it will be put into the corresponding queue. The queue will send them using the guaranteed bandwidth. If the rest of the bandwidth is enough, it will try to reach the maximum allocated bandwidth. User Guide Syswan Octolinks SW88 Series Page 64 © Syswan Technologies, Inc.

  • Page 71: Management Assistant

    • Upgrade Firmware Admin Setup This page is intended for various administrator related settings. Please see “Admin Setup” section in Chapter 2 for more details. User Guide Admin Setup Page Page 65 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 72: Email Alert

    Syswan Octolinks SW88 Series Email Alert This feature will send a warning email, informing the System Administrator that one of the WAN ports has been disconnected. Email Alert – You can choose to enable or disable the sending of a warning email.
  • Page 73 If the email server is on LAN site, and the SMTP server is using domain name instead of IP address, then you should enable “DNS loop-back” for that FQDN in the Advanced Setup > Advanced Features page. User Guide Syswan Octolinks SW88 Series Page 67 © Syswan Technologies, Inc.

  • Page 74: Snmp

    This section is only useful if you have installed a SNMP (Simple Network Management Protocol) software on your PC. If so, you may use a standard MIB II file with your Octolinks SW88 Series Load Balancer to monitor network and device activity.

  • Page 75: Syslog

    A syslog client usually sends a syslog message to the syslog server using UDP or TCP protocol. The Octolinks SW88 Series Load Balancer can internally store the last 100 Syslog messages and/or send them on the fly to the specified Syslog Server for real time system information updates.
  • Page 76 Emergency to Debug. The lower level it is, the more messages it will generate. Emergency is the highest priority level, and Debug is the lowest. Setting priority to Debug will send all generated messages. Page 70 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 77: Diagnostic Tools

    Syswan Octolinks SW88 Series Diagnostic Tools This page provides tools for troubleshooting the network connectivity, DNS name resolving and Arp lookup problem. IP Tools ICMP Method : Test network connectivity by issuing ICMP Echo Request (Ping) packets to the specified destination (Name/IP).

  • Page 78: Upgrade Firmware

    Damage resulting in resetting your load balancer during a firmware or configuration update is NOT covered by the standard 2 year warranty. User Guide Firmware Upgrade Page Page 72 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 79: Advanced Lan Configuration

    If your LAN already has a DHCP Server, and you wish to continue using it, the following configuration is required. • The DHCP Server function in the Octolinks SW88 Series Load Balancer must be disabled. This setting is on the LAN & DHCP screen. •...
  • Page 80 LAN, WAN1, WAN2… – If enabled, any WAN or LAN can execute RIP function. Static Routing If there is more than one router on a network, this Routing table must be configured because the router needs to know what packet goes to which router. A routing table entry is required for each LAN segment on the network.

  • Page 81: Configuring Other Routers On Your Lan

    Configuring other routers on your LAN All traffic for devices not on the local LAN must be forwarded to the Octolinks SW88 Series Load Balancer, so that they can be forwarded to the Internet. This is done by configuring other routers to use the Octolinks SW88 Series Load Balancer as the Default Route or Default Gateway, as illustrated by the example below.
  • Page 82 Destination IP Address Network Mask Gateway IP Address Metric For Router B's Default Route Destination IP Address Network Mask Gateway IP Address Interface Metric User Guide 0.0.0.0 0.0.0.0 192.168.1.1 0.0.0.0 0.0.0.0 192.168.2.80 Page 76 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 83: Operation And Status

    9. Operation and Status Operation Once the Octolinks SW88 Series Load Balancer and the LAN PCs are configured, networking operations are handled automatically within your network and the configured WAN ports. However, there are some situations where additional Internet configuration may be required: Refer to Chapter 4 - Advanced Features for further details.
  • Page 84 This will extend the period for which the current WAN IP address is allocated to you. • IP Address – The IP address of the Octolinks SW88 Series Load Balancer, as seen from the Internet. This IP Address is allocated by the ISP (Internet Service Provider).

  • Page 85: Restore Factory Defaults

    The DCHP server function will be enabled. These changes may mean that your current connection to the GUI is invalid, and you will have to re-connect to the Octolinks SW88 Series Load Balancer using its default IP address (https://192.168.1.1). User Guide...

  • Page 86: Wan Status

    The statistics for WAN1, WAN2… packets with a period of time. User can define the time Statistics period through load balancing web page setup. Overall Overall loading share (receive & transmit) packets for WAN1, WAN2… statistics User Guide WAN Status Page Page 80 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.

  • Page 87: Nat Status

    Syswan Octolinks SW88 Series NAT Status This screen is displayed when you click the "Check NAT Detail" button on the WAN Status screen. NAT Status Page Page 81 User Guide © Syswan Technologies, Inc.
  • Page 88 Interface – LAN and WAN interface of the Octolinks SW88 Series Load Balancer. • IP Address – The WAN (Internet) & LAN IP Address of the Octolinks SW88 Series Load Balancer. • Subnet Mask – The Network Mask (Subnet Mask) for the IP Address above.

  • Page 89: Appendix A Specifications

    Appendix A Specifications Models Octolinks SW88 Load Balancer Dimensions 423mm (W) x 155mm (D) x 43mm (H) Operating 0° C to 40° C Temperature Storage -10° C to 70° C Temperature Network Protocol TCP/IP Network 16 x 10/100 BaseT (RJ45) Auto-switching Hub ports for WAN and LAN devices...

  • Page 90: Appendix B Windows Tcp/Ip Setup

    95/98/ME/2000 TCP/IP settings, no changes need to be made. • By default, the Octolinks SW88 Series Load Balancer will act as a DHCP Server, automatically providing a suitable IP Address (and related information) to each PC when the PC boots.

  • Page 91: Using Dhcp

    ISP, then click OK. • On the Gateway tab, enter the Octolinks SW88 Series Load Balancer's IP address in the New Gateway field and click Add, as shown below. (Your LAN administrator can advise you of the IP Address they assigned to the Octolinks SW88 Series Load Balancer.)
  • Page 92 3. Select the TCP/IP protocol for your network card. 4. Click on the Properties button. You should then see a screen like the following. User Guide Figure B-4: DNS Tab (Win 95/98) Page 86 Syswan Octolinks SW88 Series © Syswan Technologies, Inc.
  • Page 93 If your PC is already configured, check with your Network Administrator before making the following changes: • Enter the Octolinks SW88 Series Load Balancer's IP address in the Default gateway field and click OK. (Your LAN administrator can advise you of the IP Address they assigned to the Octolinks SW88 Series Load Balancer.) •...
  • Page 94 Syswan Octolinks SW88 Series Checking TCP/IP Settings - Windows XP: 1. Select Control Panel - Network Connection. 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure B-7: Network Configuration (Windows XP) 3.
  • Page 95 If your PC is already configured, check with your Network Administrator before making the following changes. • Enter the Octolinks SW88 Series Load Balancer's IP address in the Default gateway field and click OK. (Your LAN administrator can advise you of the IP Address they assigned to the Octolinks SW88 Series Load Balancer.) •...

  • Page 96: Appendix C Troubleshooting

    This chapter covers some common problems that may be encountered while using the Octolinks SW88 Series Load Balancer and some possible solutions to them. If you follow the suggested steps and the Octolinks SW88 Series Load Balancer still does not function properly, contact our support team or your dealer for further assistance.
  • Page 97 Problem 2: Some applications do not run properly when using the Octolinks SW88 Series Load Balancer. The Octolinks SW88 Series Load Balancer processes the data passing through it, so it is Solution 2: not transparent. Use the Special Applications feature to allow the use of Internet applications which do not function correctly.

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