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Axis P3228-LVE User Manual

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AXIS P32 Network Camera Series
AXIS P3227-LV Network Camera
AXIS P3227-LVE Network Camera
AXIS P3228-LV Network Camera
AXIS P3228-LVE Network Camera
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  • Page 1 AXIS P32 Network Camera Series AXIS P3227-LV Network Camera AXIS P3227-LVE Network Camera AXIS P3228-LV Network Camera AXIS P3228-LVE Network Camera User manual...

  • Page 2: Table Of Contents

    AXIS P32 Network Camera Series Table of Contents About this manual ......... .

  • Page 3: About This Manual

    AXIS P32 Network Camera Series About this manual About this manual This user manual describes several products. This means you may find instructions that aren’t applicable to your product.

  • Page 4: Solution Overview

    AXIS P32 Network Camera Series Solution overview Solution overview AXIS P3227-LVE or AXIS P3228-LVE AXIS P3227-LV or AXIS P3228-LV Surveillance center This is an example of how the products can be installed and used.

  • Page 5: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 6: Web Interface Overview

    AXIS P32 Network Camera Series Get started The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations. To protect your data we strongly recommend that you: •...

  • Page 7: Installation

    AXIS P32 Network Camera Series Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 8: Configure Your Device

    AXIS P32 Network Camera Series Configure your device Configure your device Image quality Select exposure mode To improve image quality for specific surveillance scenes, use exposure modes. Exposure modes lets you control aperture, shutter speed, and gain. Go to Video > Image > Exposure and select between the following exposure modes: •...

  • Page 9: View And Record Video

    3. Use the Local contrast slider to adjust the amount of WDR. 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. View and record video This section includes instructions about configuring your device.

  • Page 10: Set Up Rules For Events

    AXIS P32 Network Camera Series Configure your device 7. Select Add share even if connection fails if you experience temporary connection issues, or if the share is not yet configured. 8. Click Add. Record and watch video Record video directly from the camera 1.
  • Page 11 AXIS P32 Network Camera Series Configure your device 2. Type a name for the rule. 3. In the list of actions, under Overlay text, select Use overlay text. 4. Select a video channel. 5. In Text, type “Motion detected”. 6. Set the duration.

  • Page 12: The Web Interface

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

  • Page 13: Video

    AXIS P32 Network Camera Series The web interface Ongoing recordings Shows ongoing recordings and their designated storage space. Recordings: View ongoing and filtered recordings and their source. For more information, see Recordings on page 22 Shows the storage space where the recording is saved.
  • Page 14 AXIS P32 Network Camera Series The web interface Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.
  • Page 15 AXIS P32 Network Camera Series The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 16 AXIS P32 Network Camera Series The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 17 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 18 AXIS P32 Network Camera Series The web interface Illumination angle : Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position.
  • Page 19 AXIS P32 Network Camera Series The web interface • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view. • Full : Uses the entire live view to calculate the exposure.
  • Page 20 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 21 AXIS P32 Network Camera Series The web interface P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

  • Page 22: Recordings

    AXIS P32 Network Camera Series The web interface View areas : Click to create a view area. Click the view area to access settings. Name: Enter a name for the view area. The maximum length is 64 characters. Aspect ratio: Select desired aspect ratio. The resolution adjusts automatically.

  • Page 23: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 24 AXIS P32 Network Camera Series The web interface The time format depends on the web browser’s language settings. Note We recommend you synchronize the device’s date and time with an NTP server. Synchronization: Select an option for the device’s date and time synchronization.
  • Page 25 WS-Discovery: Turn on to allow automatic discovery on the network. One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 26 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 27 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 28 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 29 AXIS P32 Network Camera Series The web interface Watch and export recordings. Pan, tilt, and zoom; with PTZ user access. The context menu contains: Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account.
  • Page 30 AXIS P32 Network Camera Series The web interface Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 31 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 32 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 33 AXIS P32 Network Camera Series The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 34 AXIS P32 Network Camera Series The web interface Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. MQTT publication Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.
  • Page 35 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 36 AXIS P32 Network Camera Series The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 37 AXIS P32 Network Camera Series The web interface • ICE: The ICE (Interactive Connectivity Establishment) protocol increases the chances of finding the most efficient path to successful communication between peer devices. If you also enable STUN and TURN, you improve the ICE protocol’s chances.
  • Page 38 AXIS P32 Network Camera Series The web interface • Peer-to-peer: Use for direct calls to another SIP device on the local network. • Registered: Use for calls to SIP devices outside the local network, through a SIP server. • Domain: If available, enter the public domain name. It will be shown as part of the SIP address when calling other accounts.
  • Page 39 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 40 AXIS P32 Network Camera Series The web interface Add user: Click to add a new ONVIF user. Username: Enter a unique username. New password: Enter a password for the user. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 41 AXIS P32 Network Camera Series The web interface Trigger delay: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help prevent false alarms for known conditions that affect the image. Trigger on dark images: It is very difficult to generate alarms when the camera lens is sprayed, since it is impossible to distinguish that event from other situations where the image turns dark in a similar way, for example, when the lighting conditions change.

  • Page 42: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 43 AXIS P32 Network Camera Series The web interface • Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous firmware version after the upgrade. • Autorollback: Upgrade and confirm the upgrade within the set time. If you don’t confirm, the device reverts to the previous firmware version.

  • Page 44: View Area

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 45 AXIS P32 Network Camera Series Learn more Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

  • Page 46: Applications

    Actual average bitrate Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.
  • Page 47 AXIS P32 Network Camera Series Learn more To watch this video, go to the web version of this document. help.axis.com/?&piaId=37204&section=about-applications How to download and install an application To watch this video, go to the web version of this document. help.axis.com/?&piaId=37204&section=about-applications...

  • Page 48: Troubleshooting

    5. Use the installation and management software tools to assign an IP address, set the password, and access the device. The installation and management software tools are available from the support pages on axis.com/support. You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

  • Page 49: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 50: Performance Considerations

    To access the device externally, we recommend you to use one of the following applications for Windows • AXIS Companion: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems. For instructions and download, go to axis.com/vms.

  • Page 51: Contact Support

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.

  • Page 52: Specifications

    AXIS P32 Network Camera Series Specifications Specifications Product overview AXIS P3227-LV and AXIS P3228-LV Network connector (PoE) SD memory card slot Status LED indicator Control button...
  • Page 53 AXIS P32 Network Camera Series Specifications Mounting bracket Camera unit Dome...
  • Page 54 AXIS P32 Network Camera Series Specifications AXIS P3227-LVE and AXIS P3228-LVE Network connector (PoE) SD memory card slot Status LED indicator Control button Mounting bracket Camera unit Dome Weather shield...

  • Page 55: Led Indicators

    This product supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 56 User manual Ver. M16.2 AXIS P32 Network Camera Series Date: April 2023 © Axis Communications AB, 2017 - 2023 Part no. T10101725...

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P3227-lvP3227-lveP3228-lvP32 series

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