Samsung WW70K5 Series User Manual page 56

Troubleshooting
Code
Ub
3C
UC
HC
1C
AC
DDC, ddC
8C
56 English
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the final spin result might be
unsatisfactory, and an "Ub" check message will be shown in the
display.
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service centre.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
High temperature heating check.
• If the information code remains, contact a customer service centre.
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
This message appears when you open the Add Door without pressing
Start/Pause. If this happens, do one of the following:
• Press the Add Door to close properly. Then, press Start/Pause and
try again.
• To add laundry, open the Add Door and input laundry. Close the
Add Door properly. Then, press Start/Pause to resume operation.
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service
centre.
Action