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Acer B227Q Lifecycle Extension Manual

21.5" lcd monitor
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21.5" LCD Monitor
ACER B227Q
Service
Service
Service
Acer Monitor B227Q
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer B227Q

  • Page 1 21.5" LCD Monitor ACER B227Q Service Service Service Acer Monitor B227Q LIFECYCLE EXTENSION GUIDE...
  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3 1. Exploded view diagram with list of items ...................... 4 2. Mechanical Instruction ..........................5 3. Firmware Upgrade Process ........................16 4. FRU (Field Replaceable Unit) List ......................30 5. Trouble shooting instructions ........................35...
  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items ACER Part Item Description TPV Part No. LCD M215HAN01.100, 750GBU215A110JN000 #N/A 1L0 (Z19) SZ AUO ADAPTER BOARD PLPCHH541KQB3 #N/A MAIN BOARD CBPRLW5C0Q1 #N/A USB BOARD USBLQA4 #N/A USB BOARD USBLQA6 #N/A KEY BOARD KEPCLQA6 55.TCCM2.003...
  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1. Push the button to remove the stand –base ASS’Y and unscrew the screw on rear cover. S2. Remove the rear cover. Use a tool (like picture using) to open all latches. (Be careful the position of the key board.)
  • Page 7 S3. Disconnect the cable (main board to Key board / LED board / Key board) and remove the screws to remove the key board from the rear cover. S4.Tear up all tapes and disconnect the LVDS cable (main board to panel), the cables (power board to panel and the main board to key board).
  • Page 8 S5. Remove the screws to separate the panel and the Middle Frame and the DECO BEZEL.
  • Page 9 S6. Firstly, unscrew the screws of the main board/USB board and pull out the two screw bolt to remove the mylar. Then unscrew the screws of the power board to remove them from mainframe.
  • Page 10 S7. Remove the main board and power board. Disconnect the cables.
  • Page 11 2.2 Assembly Procedures: 4.1 Assembly Procedures: S1. Prepare a main board, a power board, an USB board and some essential cables. Connect every cable as the below picture. S2. Use a screwdriver to tighten the screws till the power board with shield are firmly attached then put the mylar with main board aim at the two screw bolts of mainframe and tighten the screws of main board and USB board.
  • Page 12 S3. Assemble the MIDDLE FRAME, DECO bezel and the panel. Use a screwdriver to tighten the screws.
  • Page 13 S4. Connect cables (mainboard to panel, mainboard to speakers and the power board to panel). Assemble the LED board, the speakers and the USB board.
  • Page 14 S5. Put the Mylar slice(Note:refer to last page)marked the information of mainframe position on the panel. Mylar slice edge must be against the bezel. Put the mainframe along the mark. Holding the mainframe while you are removing the Mylar and pasting the tapes. S6.Prepare a rear cover and a key board and use the screws to lock the key board.
  • Page 15 S7. Connect the pin (LED board / Key board) and the pin (Key board to mainboard). Use the screws to lock the rear cover. S8. Assemble the stand and base ASS’Y.
  • Page 16: Firmware Upgrade Process

    3. Firmware Upgrade Process 1.Materials list ISP JIG: 715GT089-C VGA cable TPV P/N: 089G728 GAA DB Monitor USB cable TPV P/N: 089G1758 X USB port driver ISP tool: New F/W...
  • Page 17 2.Connection 3.Install USB driver. 3.1. hen insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please check the port.
  • Page 18 4.2. Choose the FTDIUSB communication way. 4.3 Click “ISP” and “ISP Option” to set the “Erase Setting” as below.
  • Page 19 4.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W. 4.5 Click to start programming.
  • Page 20 4.6 After about 20 minutes, there will pop up message as below figure which promotes the upgrade successful. 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect VGA source to monitor and turn it on. (2) The way to factory menu: DC off and pressing the “1”...
  • Page 21 Check this F/W version. (4) Do “Auto Color” in factory mode.
  • Page 22 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black. 6. Troubleshooting. 6.1.
  • Page 23 Writing EDID Process 1.Materials list ISP JIG: 715GT089-C VGA CABLE USB CABLE TPV P/N: 089G728 GAA DB TPV P/N: 089G1758 X Monitor USB port driver ISP tool EDID...
  • Page 24 4.1. Change the EDID files name as below rule. VGA EDID WA.dat DP EDID WP.dat HDMI EDID WH.dat 4.2. Copy these files to one folder named as ACER B227Q must contains “config.ini” file. 4.3. Copy ACER B227Q to DDC folder and put DDC and ISP tool together.
  • Page 25 4.4 Set the config as below. 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 26 5.2. Select the EDID folder. 5.3 Tick the “Only connect VGA and “Write SN”, and then click “Debug Information”.
  • Page 27 5.4 Set “other setting” and type the 22 digit S/N.
  • Page 28 5.5 Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished. 5.6 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read.
  • Page 29 1. If it appears all “00” when read the EDID data, you need reconnect the ISP tool or install the the driver of the ISP tool again. Note: While reading the DP EDID data, you must light up the monitor or connect a signal to the monitor. If after doing this setp the EDID still shows all “00”, but others port can show the EDID data, the EDID data of DP uaually include in FW,can’t read out it.
  • Page 30: Fru (Field Replaceable Unit) List

    4. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER B227Q Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 31 PANEL 750GBU215A110JN000 SPEAKER 4OHM 2.5W 63x22MM- 378G0025689CLA 23.TCCM2.001 50MM (LEFT) SPEAKER 4OHM 2.5W 63x22MM- 378G0025689CRA 23.TCCM2.002 50MM (RIGHT) CABLE 30P-30P 400MM(MB TO 395G179Q30B8250000 PANEL) CABLE 30P-30P 180MM(USB 395G176K0305170000 BOARD TO SIDE USB BOARD) CABLE 200MM (PB 395G801406DJ61 50.T1BM2.002 TO PANEL) CABLE 4P-2P+2P 500/400MM(MB TO 395GH20004WM049000...
  • Page 32 CABLE 6P 500MM(MB TO 395GH20006XM208000 50.TCCM2.003 KEY BOARD) CABLE 7P 80MM(MB TO USB 395GH20007TM035000 50.TA8M2.004 BOARD) BEZEL ASSY W 705GQHCS034451 LOGO MIDDLE FRAME Q34G8555AEM01S0100 REAR COVER Q34G8556AEM01S0100 FUNCTION KEY Q33G0892AEM01S0100 FUNCTION KEY A33G2238AEM01L0100 60.TCCM2.007 BUTTON STAND BASE Q37G083720120100FH ASSY...
  • Page 33 BKT USB Q85G033320110100YM MAINFRAME Q15G320120110100FJ USB CABLE 089G-175M02-C 50.T28M2.003 1800MM DP-CABLE-1800 089G-187BAA500 50.LW7M2.002 D SUB CABLE 089G-728GAA-2A 50.LZJM2.003 1800MM HDMI CABLE 389G1848CAA502 50.T27M2.010 1800MM...
  • Page 34 POWER CORD 389G404A18NISG 27.T1BM2.001 1800MM(EUROPE) AUDIO CABLE 389G017356G53R 50.LXPM2.012 1800MM...
  • Page 35: Trouble Shooting Instructions

    5. Trouble shooting instructions...