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14. I have connected the Roam router to an existing Wi-Fi source, however I cannot receive the internet.
- It is possible that the IP Address of your Wi-Fi source is the same as that of the Roam router. This will cause this
function to stop working. See page 26 for more information.
- If this change does not work, it may be that the Wi-Fi source you are connected to is slow or even unusable. You
can try moving closer to the source. If this does not work, the Wi-Fi source may be too slow to use; the connection
received through the Roam router is only as good as the source.
15. The 192.168.1.1 web address does not open the WebUI.
- Ensure the device you are connected to is receiving its Wi-Fi from the Roam Router.
- Ensure that you have not changed the LAN IP address. If this has been changed, the new IP address must be used
to access the WebUI.
16. Why does my Apple device say the Roam Wi-Fi has weak security?
Firstly, rest assured this message is nothing to worry about and your Wi-Fi connection is still perfectly secure.
As default, the Roam router uses WPA2-PSK as the Wi-Fi security standard. As new standards emerge, Apple have
highlighted vulnerabilities in the WPA2-PSK encryption standard and therefore devices on IOS 14 or newer highlight
this with the 'weak security' message. In reality, this protocol remains secure and is the standard used by most
routers in the marketplace today. The newer gold standard protocol is WPA3. Maxview are working with Teltonika
to ensure this protocol is introduced when available.
17. What are the lights on the side of the Roam router telling me?
Basic use and diagnosis using the LED's has been outlined below.
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Visit wiki.teltonika.lt/view/RUT241_LEDs for a full list of the LED configurations and what these mean.
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