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www.lenovo.com
Version 2.0
2009.7
3000 H
User Guide
31039398
31039398_3000 H_UG_FM_EN_V2.0.in1 1
2009.7.14 3:53:20 PM

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Troubleshooting

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   Summary of Contents for Lenovo 3000 H230

  • Page 1: User Guide

    Version 2.0 2009.7 3000 H User Guide 31039398 31039398_3000 H_UG_FM_EN_V2.0.in1 1 2009.7.14 3:53:20 PM...

  • Page 2: Important Safety Information

    Danger: Be aware of extremely hazardous or lethal situations. Attention: Be aware of possible damage to programs, devices, or data. Note: Pay attention to this important information. © Copyright Lenovo 2007, 2009. 31039398_3000 H_UG_EN_V2.0.indd 1 2009.7.22 3:29:44 PM...

  • Page 3

    31039398_3000 H_UG_EN_V2.0.indd 2 2009.7.22 3:29:45 PM...

  • Page 4: Table Of Contents

    Contents Important Safety Information Chapter 1 Instructions for using computer hardware ... 1 1.1 Front view of the chassis ...2 1.2 Rear view of the chassis ...3 1.3 Connecting your computer ...4 1.4 Using the Remote Control ...13 Chapter 2 Using the Rescue System ... 17 2.1 OneKey Recovery ...18 2.2 Driver and Application Installation ...18 2.3 System Setup ...19...

  • Page 5

    5.4 Troubleshooting Problems with Optical Drives and Hard Disks ...30 5.5 Special considerations for troubleshooting Windows ...31 Contents 31039398_3000 H_UG_EN_V2.0.indd 2 2009.7.22 3:29:45 PM...

  • Page 6: Chapter 1 Instructions For Using Computer Hardware

    Instructions for using computer Chapter hardware This chapter contains the following topics: ÿ Computer hardware introduction ÿ Information on computer connection Read the content carefully. Note: If the configuration description in this chapter is different from your actual computer, the configuration of your actual computer should be taken as final and binding. 31039398_3000 H_UG_EN_V2.0.indd 1 User Guide 2009.7.22 3:29:47 PM...

  • Page 7: Front View Of The Chassis

    1.1 Front view of the chassis Power button USB connector Headphone connector Microphone connector Memory Card Reader (some models are equipped with this connector). Note: Some models are not equipped with a CD drive. User Guide 31039398_3000 H_UG_EN_V2.0.indd 2 2009.7.22 3:29:48 PM...

  • Page 8: Rear View Of The Chassis

    1.2 Rear view of the chassis (If the rear view configuration in this chapter is different from your actual computer, the rear view configuration of your actual computer should be taken as final and binding) Voltage selection switch (Some models are equipped with this switch) Power connector PS/2 keyboard connector PS/2 mouse connector...

  • Page 9: Connecting Your Computer

    Audio line-in connector PCI Express x16 graphics adapter connector (Some models are equipped with this connector. For more information about the graphics adapter, see the description below). WiFi antenna connector (This connector only equipped on the model with WiFi card. For more information about this connector, see WM600-B-LO Wireless 802.

  • Page 10: The Computer

    1.3.2 Connect the keyboard cable to the appropriate keyboard connector. (PS/2 connector or USB connector ) 1.3.3 Connect the mouse cable to the appropriate mouse connector. (PS/2 connector or USB connector ) Note: If your computer is equipped with a wireless keyboard or mouse, connect according to the relevant description. 1.3.4 Connect the monitor cable to the monitor connector on the computer.

  • Page 11

    connector as shown. • If you only have a DVI connector on the graphics card and the monitor only has a VGA connector, these two connectors can be connected with a DVI- VGA converter. • If you have an HDMI monitor, connect the cable to the port as shown. 1.3.5 If you have a modem, connect the modem using the following instructions: This illustration shows two different ways of connecting the back of your computer to the modem. Which one to use depends on the type of telephone outlet.

  • Page 12

    In countries or regions that do not use RJ-11 telephone outlets, a splitter or converter is required to attach the cables to the telephone outlet as shown at the top of the illustration. You can also use the splitter or converter without the telephone as shown at the bottom of the illustration.

  • Page 13: Audio Configuration Instruction

    1.3.7 Audio configuration instruction: models whose mainboard supports audio transforming from 2.0 stereo to 5.1 surround.) This model of computer supports transforming stereo sound into 5.1 surround sound. Use the following guides when connecting to the 5.1 surround audio device: Blue line-in connector Green line-out connector Pink Mic-in connector...

  • Page 14: If You Have Powered Speakers With An Adapter

    1.3.8 If you have powered speakers with an adapter: (This picture is only a sketch print, it does not show the actual figure of the speaker) a. Connect the cable that runs between the speakers if necessary. On some speakers, this cable is permanently attached. b.

  • Page 15

    1.3.10 Connect any additional devices that you have. Your computer might not have all connectors shown. USB connector Use this connector to attach a device that requires a USB connection. Use this connector to attach an external modem, serial Serial connector printer, or other device that uses a 9-pin serial connector.

  • Page 16

    WM600-B-LO Wireless 802. 11b/g Wireless PCI-E Adapter Card User Manual.) WiFi antenna connector — To connect the computer to a wireless network. Note: Wifi card can not be used to connect to network in Lenovo Rescue System. Please update virus package via Onekey Antivirus in Lenovo Rescue System with cable network. 1.3.12 Connect the power cords properly to grounded electrical outlets.

  • Page 17

    SD/Mini SD/SD High Capacity /Mini SD High Capacity/ MMC/ RS-MMC/ plus/MMC mobile CF I/CF II/ MD. 1.3.14 Keyboard F2: Available for models with the Rescue System feature. Press this key to launch Rescue System when the Lenovo screen appears during booting. User Guide 31039398_3000 H_UG_EN_V2.0.indd 12 2009.7.22 3:29:58 PM...

  • Page 18: Using The Remote Control

    1.4 Using the Remote Control The remote control (only shipped with some types of computers) works with the remote control receiver on the chassis. Adjust the angle of the remote control properly. User Guide 31039398_3000 H_UG_EN_V2.0.indd 13 2009.7.22 3:29:59 PM...

  • Page 19

    Buttons on the remote control: Button User Guide 31039398_3000 H_UG_EN_V2.0.indd 14 Description Down Left Right Confirm Back Details Guide (This function is not available in Microsoft Windows operating systems.) Shows live TV on the currently selected channel. Displays the Recorded TV page in Windows Media Center.

  • Page 20

    CLEAR ENTER 31039398_3000 H_UG_EN_V2.0.indd 15 Starts Windows Media Center. Turns volume up/down Previous/next channel Mute DVD menu Power supply (standby) Number (or Letter) buttons # key Clear Enter Teletex ON/OFF (Selected models only) Red, Green, Yellow, Blue (Selected models only) User Guide 2009.7.22 3:30:02 PM...

  • Page 21

    User Guide 31039398_3000 H_UG_EN_V2.0.indd 16 2009.7.22 3:30:02 PM...

  • Page 22: Chapter 2 Using The Rescue System

    Using the Rescue System Chapter This chapter contains the following topics: ÿ OneKey Recovery ÿ Driver and Application Installation ÿ System Setup ÿ System Backup ÿ System Recovery ÿ Create Recovery Disc Attention: Using this program will result in a loss of data. • You can recover the C drive of the computer to the factory default settings or to the last system backup status using OneKey...

  • Page 23: Onekey Recovery

    Detailed Operation Procedure 1. Turn on the computer. When the Lenovo logo appears, press the F2 key on the keyboard to start the Rescue System, then you can select OneKey Recovery.

  • Page 24: System Setup

    Method 1: Automatic Installation Turn on the computer. When the Lenovo logo appears, press the F2 key on the keyboard to start the Rescue System, then select Drivers and Application Installation. Follow the screen prompts to install the Lenovo Drivers and Application Installation.

  • Page 25: System Backup

    Back up your system partition to an image file. In case of a system failure, you can restore your system from this image file. In the Windows system, click Start → All Programs → Lenovo → Lenovo Rescue System. After starting the procedure, click System Backup to back up your system partition according to the prompts.

  • Page 26: Chapter 3 Using The Computer Software

    This chapter contains the following topics: To learn more about Using the Computer Software, Refer to the Lenovo Software Instruction on the desktop of your computer. ÿ Power2Go - Burning Discs This software only can be used on model with a...

  • Page 27

    User Guide 31039398_3000 H_UG_EN_V2.0.indd 22 2009.7.22 3:30:06 PM...

  • Page 28: Chapter 4 System Maintenance And Recovery

    System Maintenance and Chapter Recovery This chapter contains the following topics: ÿ Daily Maintenance and Tools Instructions 31039398_3000 H_UG_EN_V2.0.indd 23 User Guide 2009.7.22 3:30:08 PM...

  • Page 29: Restoring The System

    4.1 Restoring the System The system can develop problems due to erroneous operation or the installation of additional software. If software problems develop in the originally installed software, you can restore the system by using system backup and restoration features. Note: The existing system settings will change after restoration. Check the settings of the restored system to ensure they match settings that may be critical to your needs.

  • Page 30: Checking For, And Correcting Disk Errors

    4.4 Checking For, and Correcting Disk Errors To properly maintain your system, you should periodically check for and fix hard disk errors by doing the following: 1. Right-click the icon for the hard disk drive (HDD) that you want to reorganize, then select Properties from the pop-up menu.

  • Page 31

    Note: To avoid damaging the computer or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product. The following are general methods for cleaning the components: • You can use a soft cloth to remove dust on the surface of the computer, the monitor, the printer, the speakers and the mouse. • You can use a vacuum cleaner to clean in otherwise inaccessible corners. •...

  • Page 32: Chapter 5 Troubleshooting And Confirming Setup

    Troubleshooting and Confirming Chapter Setup This chapter contains the following topics: Troubleshooting and Problem Resolution ÿ Note: The description of the TV-Tuner card in this manual is only used for the machines which have the TV-Tuner card. It does not apply to those machines that do not have a TV-Tuner card. 31039398_3000 H_UG_EN_V2.0.indd 27 User Guide 2009.7.22 3:30:10 PM...

  • Page 33: Troubleshooting Display Problems

    This message may help support personnel diagnose and fix the problem(s). • If an error message occurs in a program, see the program’s documentation. Note: The procedures in this document were written for the Windows default view, so they may not apply if you set your Lenovo the Windows Classic view. 5.1 Troubleshooting Display Problems Problem: Blank screen or no image is displayed on the monitor Troubleshooting and problem resolution: 1.

  • Page 34: Troubleshooting Audio Problems

    UPSs, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, consult with Lenovo Service. 5.2 Troubleshooting Audio Problems Problem: No sound from integrated speakers Troubleshooting and problem resolution: •...

  • Page 35: Hard Disks

    1. Check to determine if there is an optical drive icon in the resource manager of the operating system. If not, restart your computer. If there is still no icon, contact Lenovo Service. Otherwise, continue with the next step of this procedure.

  • Page 36: Special Considerations For Troubleshooting Windows

    Problem: The capacity of the hard disk, as indicated by the system, is less than the nominal capacity. Troubleshooting and problem resolution: For computers equipped with the OneKey Recovery feature, the system recovery feature needs to occupy some hard disk space. This may account for the apparent hard disk capacity deficit. Further Technical Explanation: The nominal capacity of the hard disk is expressed in the decimal system, 1000 bytes.

  • Page 37

    • Before you can watch teletext programming, you must set the TV tuner input signal to analog. User Guide 31039398_3000 H_UG_EN_V2.0.indd 32 2009.7.22 3:30:11 PM...

This manual also for:

30221cu - h230 core2duo 500gb desktop, 30221du - h230 core2duo 640g wrless desk, H230 - desktop 4gb 1tb hdd

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