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Axis M7011 User Manual

Video encoder
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AXIS M7011 Video Encoder
User Manual

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  • Page 1 AXIS M7011 Video Encoder User Manual...
  • Page 2 About this Document This product complies with the applicable CE marking directives and harmonized standards: This manual is intended for administrators and users of AXIS M7011 Video Encoder, and is applicable to firmware 6.50 and later. It includes • Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See instructions for using and managing the product on your network.
  • Page 3 Battery reseller will forward your queries through the appropriate channels to The Axis product uses a 3.0 V BR/CR1220 lithium battery as the power ensure a rapid response. If you are connected to the Internet, you can: supply for its internal real-time clock (RTC). Under normal conditions •...

  • Page 4: Safety Information

    AXIS M7011 Video Encoder Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS M7011 Video Encoder Table of Contents Specifications ..........

  • Page 7: Hardware Overview

    AXIS M7011 Video Encoder Hardware overview Hardware overview LED indicators for status, power, network microSD/microSDHC/microSDXC slot supporting memory card up to 64 GB (card not included) Network connector (PoE) Control button RS-485/RS-422 connector BNC connector Part number (P/N) & Serial number (S/N)

  • Page 8: How To Access The Product

    Most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (internet). If the Axis product is located on an intranet (LAN) and you want to make it available from the other (WAN) side of a NAT (Network Address Translator) router, turn on NAT traversal.

  • Page 9: Live View Window

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 11 for more information. The toolbar displays the following buttons:...
  • Page 10 AXIS M7011 Video Encoder How to access the product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image.

  • Page 11: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Access The Video Stream

    AXIS M7011 Video Encoder Media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 13: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 14: Video Settings

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 15 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 16: Stream Profiles

    ONVIF media profiles from this page. Camera settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.

  • Page 17: Overlays

    AXIS M7011 Video Encoder Video settings Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp. The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.
  • Page 18 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 19: Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 20: How To Configure The Live View Window

    Viewer settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 21 AXIS M7011 Video Encoder How to configure the live view window User-defined links To display user-defined links in the live view window, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 22: Ptz (Pan Tilt Zoom)

    AXIS M7011 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if a PTZ driver has been uploaded. See How to install a PTZ driver on page 24. About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...
  • Page 23 AXIS M7011 Video Encoder PTZ (Pan Tilt Zoom) 2. Click Add. 3. Type a name. 4. Specify the pause length between runs. 5. Select a preset position from the drop-down list and click Add. 6. To specify how fast the camera should move to the preset position, enter a value in the Move Speed field.

  • Page 24: Advanced

    How to install a PTZ driver This Axis product supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. To install a PTZ device you need to install the PTZ driver.

  • Page 25: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Set up rules and alerts on page 28). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 26: Detectors

    AXIS M7011 Video Encoder Detectors Detectors Camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.

  • Page 27: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 28: Set Up Rules And Alerts

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. 2. Go to System Options > Storage and set up the network share. See page 46.
  • Page 29 Recording – Triggers an action rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 30: How To Add Recipients

    Encrypted file transfer using HyperText Transfer Protocol Secure (HTTPS). Specify Send Notification login information for the HTTPS server and validate the server’s certificate. If Send Video Clip there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings.

  • Page 31: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 37.
  • Page 32 AXIS M7011 Video Encoder Set up rules and alerts 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 33: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 34: How To Export A Video Clip

    Continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 44. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 35: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 36: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 37 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 38: Date & Time

    System options CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. The Axis product is shipped with several preinstalled CA certificates.

  • Page 39: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 40 One-click enabled - Press and hold the product’s control button (see ) for about 3 seconds to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
  • Page 41 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 42 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 43 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 44: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 45 If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage. 2. Click SD Card. 3. Under General Settings, select Autoformat to.

  • Page 46: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 47: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to factory default settings on page 48.

  • Page 48: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 49: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 50: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/support Symptoms, possible causes and remedial actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 51 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis ®...
  • Page 52 AXIS M7011 Video Encoder Troubleshooting Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings. Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur.

  • Page 53: Specifications

    AXIS M7011 Video Encoder Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to flash while an event is active.

  • Page 54: Buttons

    Resetting the product to factory default settings. See page 48. • Connecting to an AXIS Video Hosting System service. See page 40. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 55: Performance Considerations

    AXIS M7011 Video Encoder Specifications Function Notes RS485/RS422 RX/TX A (RX) For full duplex RS485/RS422 (RX/TX) For half duplex RS485 RS485/RS422 RX/TX B RS485/RS422 TX A (TX) For full duplex RS485/RS422 RS485/RS422 TX B Performance considerations The following factors are the most important to consider: •...
  • Page 56 User Manual Ver. M5.3 AXIS M7011 Video Encoder Date: October 2021 © Axis Communications AB, 2015 - 2021 Part No. T10049887...

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