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Frequently Asked Questions
Cannot Find Printer on Network (Windows/macOS)
Network Key (Password) Unknown
Network
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout (Copy) Results Are Unsatisfactory
Print
What to Do When Paper Is Jammed
Cannot Find Printer on Network
Failed to MP Drivers (Printer Driver) Installation (Windows)
Installation
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Error
Repairing Your Printer
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Printer Does Not Print
Printing (Copying) Stops
Cannot Print Using AirPrint
Ink Does Not Come Out
What to Do When Paper Is Jammed
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Printout (Copy) Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Print (Scan) from Smartphone/Tablet
For other questions about network,
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here.
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