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Hillstone SG-6000 A Series Hardware Reference Manual

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Hillstone SG-6000 A-Series Hardware
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Summary of Contents for Hillstone SG-6000 A Series

  • Page 1 Hillstone SG-6000 A-Series Hardware Reference Guide TechDocs | docs.hillstonenet.com...
  • Page 2 About This Guide Thanks for choosing the network security products from Hillstone Networks. This document is an installation guide for Hillstone devices to help you install the Hill- stone device properly. For more information, refer to the documentation site: https://- docs.hillstonenet.com.cn...

  • Page 3: Table Of Contents

    Contents Contents Preface About This Manual Document Conventions Chapter 1 Introduction Overview Hardware Overview Front Panel Back Panel LED Indicators System Parameters Expansion Modules Expansion Module Types Interface Modules Bypass Modules LED Indicators Connecting Bypass Modules Configuring an Expansion Module Configuring an Interface Module TOC - 1...
  • Page 4 Viewing Information of Expansion Modules Ports Console Port USB Port Gigabit Ethernet Port SFP Port SFP+ Port QSFP+Port Optical Ports Features: Interoperability, Backward Compatibility, and Copper SFP Com- patibility Interoperability Backward Compatibility Switching Mode Copper SFP Compatibility CLR Button Power Supply Power Supply Modules Cooling System Chapter 2 Installation Preparations...
  • Page 5 Installation Site Environment Requirements Temperature/Humidity Requirements Clearness Requirements ESD Prevention EMI Prevention Grounding Requirements Cabinet Requirements Cabinet Size and Clearance Requirements Cabinet Airflow Requirements Rack Requirements Rack Size and Strength Rack Clearance Requirement Rack Mounting Requirements Unpacking Other Safety Recommendations Verifying the Parts Received Verifying the Parts Received Installation Devices/Tools/Cables...
  • Page 6 Installing with a Tray Installing with Auxiliary Bracket Installing with Mounting Rail Assemblies Connecting Cables Connecting the Grounding Cable Connecting the Console Cable Connecting the Ethernet Cable Connecting the Ethernet Copper Cable Connecting the Ethernet Fiber Cable Connecting an AC Power Cable Connecting a DC Power Cable Connecting a Power Adapter Verifying Installation...
  • Page 7 Via PPPoE Dial-up Mode Via Static IP addresses Creating WLAN Chapter 5 Hardware Maintenance and Replacement Introduction Startup Shutdown Installing and Removing the Power Supply Module Installing and Removing the Expansion Module Installing and Removing the Fan Tray Installing and Removing the SSD Installing the Antenna Chapter 6 Troubleshooting Introduction...

  • Page 8: Preface

    Preface About This Manual Thanks for choosing the network security products from Hillstone Networks. This document is an installation manual for the Hillstone SG-6000 A-Series device to help you install the device properly. This manual includes the following chapters: Installation Preparations...

  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction Overview Based on the X86 architecture, Hillstone SG-6000 A-Series is a next-generation firewall with high performance, high reliability and high scalability and for the 5G/IOT era. The firewall consists of multiple models whose throughput ranging from 1G to 280G and supporting large local storage capacity by offering a large-capacity hard drive as an option.
  • Page 10 Note: Only one set of ports of ports 20-21 and ports 22-23 can be in 40GE QSFP+ mode. Figure: SG-6000-A7600/A6800 Front Panel The front panel of SG-6000-A5800/A5600/A5555/A5255/A5155 consists of 1 power button, 1 SSD expansion slot, 1 CLR button, 2 USB 3.0 ports, 1 Console port, 1 MGT port, one GE SFP HA port, ports 0-7 are GE RJ45 ports, ports 8-23 are 10GE SFP+ ports, ports 24-25 are 40GE QSFP+ ports, several LED indicators (1 Power LED, 1 Status LED, 1 Alarm LED, 1 HA Status LED, 2 Power supply LED, 1 SSD LED, and 1 Fan LED), and several air inlets.
  • Page 11 The front panel of SG-6000-A3800/A3700/A3600/A3000 consists of 1 power button, 1 SSD expansion slot, 1 CLR button, 2 USB 3.0 ports, 1 Console port, 1 MGT port, 1 HA port, ports 0- 15 are GE RJ45 ports, ports 16-23 are GE SFP ports, ports 24-25 are 10GE SFP+ ports, several LED indicators (1 Power LED, 1 Status LED, 1 Alarm LED, 1 HA Status LED, 2 Power supply LED, 1 SSD LED, and 1 Fan LED), and several air inlets.
  • Page 12 The front panel of SG-6000-A2600/A2000 consists of 1 power button, 1 SSD expansion slot, 1 CLR button, 2 USB ports, 1 Console port, 1 MGT port, ports 0-7 are GE RJ45 ports, several LED indicators (1 Power LED, 1 Status LED, 1 Alarm LED, 1 SSD LED, and 2 Power supply LED), and several air inlets.

  • Page 13: Back Panel

    Figure: SG-6000-A200 Front Panel The front panel of SG-6000-A200W consists of several LED indicators (1 Power LED, 1 WLAN LED , and 1 Status LED). Figure: SG-6000-A200W Front Panel The front panel of SG-6000-A200G4B consists of several LED indicators (1 Power LED, 1 4G LED , and 1 Status LED).
  • Page 14 The back panel of SG-6000-A3700 consists of 1 power socket, 1 fan tray, 1 general expansion slot, and 1 grounding screw. Figure: SG-6000-A3700 Back Panel The back panel of SG-6000-A3600/A3000/A2600/A2000 consists of 1 AC power socket, 1 fan tray, and 1 grounding screw. Figure: SG-6000-A3600/A3000/A2600/A2000 Back Panel The back panel of SG-6000-A2800/A2700 consists of 1 AC power socket, 1 fan tray, and 1 grounding screw.
  • Page 15 Figure: SG-6000-A1100 Back Panel SG-6000-A1000 uses the power adapter. The back panel of SG-6000-A1000 consists of 1 ground- ing screw, 1 DC power interface, 1 power button, 1 CLR button, 1 Console port, 1 USB port, four GE RJ45 ports, and 1 security keyhole. Figure: SG-6000-A1000 Back Panel SG-6000-A200/A200W uses the power adapter.

  • Page 16: Led Indicators

    SG-6000-A200G4B uses the power adapter. The back panel of SG-6000-A200G4B consists of 1 DC power interface, 1 CLR button, 1 Console port, 1 USB port, 5 Gigabyte Ethernet ports, one GE SFP port and 1 SMA connector for 4G antenna. Figure: SG-6000-A200G4B Back Panel LED Indicators The following table describes the meanings of LED indicators on the front panels of SG-6000 A-...
  • Page 17 Color/Status Description Red/Always on The system is sending alarm(s). Green/Blinking The system is waiting. The system is running normally. Orange/Blinking The system is using a trial license. Orange The trial license has expired and there is no legitimate license installed in the system.
  • Page 18 Color/Status Description Green/Blinking Two devices are in an HA cluster. This device is working as the master. Orange/Blinking Two devices are in an HA cluster. This device is working as the slave. Red/Blinking HA function has failed. Green/Always on The cooling system is running nor- mally.

  • Page 19: System Parameters

    Color/Status Description Orange/Blinking The port is sending or receiving data. No data is transmitted on this port (for SG-6000-A1100/A2000/A2600 devices, the OFF ACT LED indicates that the link between this port and its peer device is abnormal or there is no connection).
  • Page 20 Item Description SG-6000-A7600 Four 40GE QSFP+/100GE Fixed Ports QSFP28 ports SG-6000-A6800 Twelve 10GE SFP+ports Eight 10GE SFP+/1GE SFP ports 1 MGT port One 10GE SFP HA port 1 Console port 2 USB 3.0ports SG-6000-A5800 Two 40GE QSFP+ports SG-6000-A5600 Sixteen 10GE SFP+ports SG-6000-A5555 8 Gigabyte Ethernet（4 pairs of bypass）...
  • Page 21 Item Description SG-6000-A3700 of bypass) SG-6000-A3600 Eight 1GE SFP ports SG-6000-A3000 Two 10GE SFP+ ports 1 MGT port 1 HA port 2 USB 3.0 ports 1 Console port SG-6000-A2800 8 Gigabyte Ethernet ports SG-6000-A2700 Eight 1GE SFP ports Two 10GE SFP+ ports 1 MGT port 2 USB 3.0 ports 1 Console port...
  • Page 22 Item Description SG-6000-A1000 4 Gigabyte Ethernet ports 1 Console port 2 USB 3.0 ports SG-6000-A200 5 Gigabyte Ethernet ports SG-6000-A200W One 10GE SFP port SG-6000-A200G4B 1 Console port 1 USB 2.0 ports Dedicated 64-bit multi-core pro- cessor SG-6000-A7600 64GB DDR4 SDRAM SG-6000-A6800 SG-6000-A5800 SG-6000-A5600...
  • Page 23 Item Description SG-6000-A3600 SG-6000-A3000 SG-6000-A2800 SG-6000-A2700 SG-6000-A2600 SG-6000-A2000 SG-6000-A1000 SG-6000-A1100 SG-6000-A200 SG-6000-A200W SG-6000-A200G4B SG-6000-A7600 Flash Memory 64GB SG-6000-A6800 SG-6000-A5800 SG-6000-A5600 SG-6000-A5555 SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 SG-6000-A3700 SG-6000-A3600 Chapter 1 Introduction...
  • Page 24 Item Description SG-6000-A3000 SG-6000-A2800 SG-6000-A2700 SG-6000-A2600 SG-6000-A2000 SG-6000-A1000 SG-6000-A200 SG-6000-A200W SG-6000-A200G4 SG-6000-A200WG4 SG-6000-A7600 W436.0mm * D542.0mm * Dimensions H44.0mm (W×D×H) SG-6000-A6800 SG-6000-A5800 SG-6000-A5600 SG-6000-A5555 SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 Chapter 1 Introduction...
  • Page 25 Item Description SG-6000-A3800 W436.0mm * D437.0mm *H44.0mm SG-6000-A3700 SG-6000-A3600 SG-6000-A3000 SG-6000-A2800 W436.0mm * D320.0mm* H44.0mm SG-6000-A2700 SG-6000-A2600 SG-6000-A2000 SG-6000-A1100 W270.0 mm *D 160.0 mm *H44.0mm SG-6000-A1000 SG-6000-A200 W180.0mm * D110.0mm *H28.0mm SG-6000-A200W SG-6000-A200G4B SG-6000-A7600 Net weight: 10.9kg Weight SG-6000-A6800 Gross weight:15.5 kg (accessories and packages included) SG-6000-A5800 Net weight: 10.2kg...
  • Page 26 Item Description SG-6000-A3800 Net weight: 6.8kg Gross weight:11.8 kg (accessories and packages included) SG-6000-A3700 Net weight: 6.1kg Gross weight: 9.5 kg (accessories and packages included) SG-6000-A3600 Net weight: 6.0kg Gross weight: 9.4 kg (accessories SG-6000-A3000 and packages included) SG-6000-A2800 Net weight: 4.1kg SG-6000-A2700 Gross weight: 7.7 kg (accessories and packages included)
  • Page 27 Item Description SG-6000-A5555 280W SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 100W SG-6000-A3700 SG-6000-A3600 SG-6000-A3000 SG-6000-A2800 SG-6000-A2700 SG-6000-A2600 SG-6000-A2000 SG-6000-A1100 SG-6000-A1000 SG-6000-A200 SG-6000-A200W SG-6000-A200G4B 100-240V AC, 50/60Hz Input Voltage -36~ -72V DC 0℃-40℃ Ambient Temperature 10%-95% (non-condensing) Relative Humidity Chapter 1 Introduction...

  • Page 28: Expansion Modules

    Expansion Modules The SG-6000 A-Series device supports multiple expansion modules, including interface modules and bypass modules. You can choose an expansion module as needed. The main functions of these expansion modules are: Interface module: Expands the number of ports. Bypass module: A bypass module connects two networks. Data between them are transferred by the device in the normal condition.
  • Page 29 Name Description Size Net weight: 0.15kg Gross weight:0.95 kg (accessor- ies and packages included) Table: Models and Supported Expansion Modules Expansion Module Model SG-6000-A7600 Interface module IOC-A-2QSFP+(Without Bypass) SG-6000-A6800 SG-6000-A5800 SG-6000-A5600 SG-6000-A5555 SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 SG-6000-A3700 SG-6000-A7600 IOC-A-4SFP+ (Without Bypass) SG-6000-A6800 SG-6000-A5800...
  • Page 30 Expansion Module Model SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 SG-6000-A3700 SG-6000-A7600 Bypass module IOC-A-2MM-BE SG-6000-A6800 SG-6000-A5800 SG-6000-A5600 SG-6000-A5555 SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 SG-6000-A3700 SG-6000-A7600 IOC-A-2SM-BE SG-6000-A6800 SG-6000-A5800 SG-6000-A5600 SG-6000-A5555 SG-6000-A5500 SG-6000-A5255 SG-6000-A5200 Chapter 1 Introduction...

  • Page 31: Expansion Module Types

    Expansion Module Model SG-6000-A5155 SG-6000-A5100 SG-6000-A3800 SG-6000-A3700 For instructions on how to install and remove expansion modules, see Installing and Removing the Expansion Module. Expansion Module Types Expansion modules designed for the SG-6000 A-Series device may vary from different models. The followings illustrate different expansion modules.
  • Page 32 IOC-A-4SFP+: Compatible with SG-6000-A7600, SG-6000-A6800, SG-6000-A5800, SG-6000- A5600, SG-6000-A5555, SG-6000-A5500, SG-6000-A5255, SG-6000-A5200, SG-6000-A5155, SG-6000-A5100, SG-6000-A3800 and SG-6000-A3700, and supports 4 SFP+ ports. Figure: IOC-A-4SFP+ Stereo View Chapter 1 Introduction...

  • Page 33: Bypass Modules

    Bypass Modules A bypass module connects two networks. Data between them are transferred by the device in the normal condition. When a specific incident occurs (such as sudden power failure or system reboot), the two networks are connected directly by the bypass module, therefore, the device is bypassed.
  • Page 34 Color/Status Description Green/Always on The expansion module is powered Red/Always on An error occurred during power The expansion module is powered off. Green/Blinking The expansion module is running normally. Red/Always on The expansion module has failed to boot or there is a connection error.

  • Page 35: Connecting Bypass Modules

    Notes: As the number and type of LED indicators on the front panels may vary from different expansion modules, please refer to the actual product. Connecting Bypass Modules Install Bypass module into the expansion slot of the device .For instructions on how to install and remove expansion modules, see Installing and Removing the Expansion Module.

  • Page 36: Configuring An Expansion Module

    Configuring an Expansion Module You can use CLI commands or WebUI to configure and view the expansion modules. Configuring an Interface Module When an interface module is recognized and functions normally, its ports work the same way as other ports on the device. For more information about port configuration, for example, binding a port to a zone, specifying an IP address and configuring policy rules, see StoneOS CLI User Guide and StoneOS WebUI User Guide .

  • Page 37: Usb Port

    Attribute Description Connector RJ-45 Port Standard RS-232C Baud Rate 115200 bit/s Services Connect the CON port to the serial port of a PC and run a terminal emulation program on the PC to con- figure the device Transmission Console cable Medium USB Port The SG-6000 A-Series device provides up to 2 USB 3.0 or USB 2.0 (SG-6000-A200) host ports...

  • Page 38: Sfp Port

    Attribute Description Port Standard Auto-MDI/MDIX (crossover cable and straight-through cable autosensing) Frame Format Ethernet_II Ethernet_SNAP Negotiation 10/100/1000Mbps autosensing Mode Full/half-duplex SFP Port TheSG-6000 A-Series device provides several SFP ports. Attributes for the SFP ports are shown in the table below: Table: SFP Port Attributes Attribute Description...
  • Page 39 1310nm 1310nm 1550nm Wavelength SFP Optical TRAN-SX TRAN-LX10 TRAN-LX40 TRAN-LX80 Modules of Hillstone Net- work Notes: The original Hillstone optical module should not be used together with optical modules from other manufacturers, otherwise some errors may occur. Chapter 1 Introduction...

  • Page 40: Sfp+ Port

    If an SFP copper module is applied to an SFP port, you should use a crossover or straight-through cable (i.e. standard Ethernet cable). Attributes for the SFP copper module are shown in the table below: Table: SFP Copper Module Attributes Attribute Description Connector...
  • Page 41 SFP Optical Modules TRAN-SR- TRAN-LR- TRAN- TRAN- of Hillstone Network SFP+ SFP+ SFP+- SFP+- LX40 LX80 Notes: The original Hillstone optical module should not be used together with optical modules from other manufacturers, otherwise some errors may occur. Chapter 1 Introduction...

  • Page 42: Qsfp+Port

    QSFP+Port QSFP+ Port Attributes is shown as below: Attribute Description Connector QSFP+ Frame Format Ethernet_II Ethernet_SNAP Negotiation 40GE 1*40Gbps Mode 4*10GE 4*10Gbps The following types of QSFP+ optical module are supported. The optical modules are available with LC-type connectors and are all hot-swappable. QSFP+ Optical Module Attributes is shown as below: Description Attribute...
  • Page 43 40GBase-SWDM4 SFP Optical TRAN-SR-QSFP+ TRAN-LR-QSFP+ TRAN-QSFP+- Modules of SWDM4 Hillstone Net- work Notes: To avoid dust falling into the QSFP+ socket, you should place a rubber dust cap (originally in the accessory box) over the QSFP+ port. Chapter 1 Introduction...

  • Page 44: Optical Ports Features: Interoperability, Backward Compatibility, And Copper Sfp Com

    Optical Ports Features: Interoperability, Backward Compatibility, and Cop- per SFP Compatibility Hillstone devices support the following five optical ports: the 100GE(QSFP28) optical port, the 40GE(QSFP+) optical port, the 10GE(XFP) optical port, the 10GE(SFP+) optical port, and the 1GE(SFP) optical port. Their default data rate are 100 Gbps, 40 Gbps, 10 Gbps, 10 Gbps, and 1000 Mbps(or 1 Gbps), respectively.

  • Page 45: Backward Compatibility

    Delete optical port configuration before switching the data rate. Backward Compatibility Hillstone 100GE(QSFP28) optical port and 10GE(SFP+) optical port provide backward com- patibility. When the data rate is backward switched, the optical port should be inserted into the corresponding transceiver module. Note: 1GE(SFP) optical port does not support backward com- patibility.

  • Page 46: Switching Mode

    Notes: 1. The SG-6000-A7600/ A6800, and A-series expansion module IOC-A- 2QSFP+ can not provide backward compatibility. 2. K-series IOC-K-2SFP+-FT-WX can not provide backward compatibility. 3. The 12*10GE（SFP+）of SG-6000-A7600/ A6800 can not provide back- ward compatibility. 4. Delete optical port configuration before switching the data rate. Switching Mode The 2x40GE(QSFP+) and 2x100GE(QSFP28) optical interfaces of SG-6000-A7600/A6800 can be switched to the following three modes through the exec port-mode command:...

  • Page 47: Copper Sfp Compatibility

    If an optical port supports a copper SFP module, it provides copper SFP compatibility. The model of Hillstone copper SFP is TRAN-GC. Only the 10GE(SFP+) optical port and the 1GE (SFP) optical port support copper SFP. Other Hillstone optical ports do not provide copper SFP compatibility even if they provide interoperability and backward compatibility.

  • Page 48: Power Supply

    Notes: Use this button with caution. Resetting the device will clear all existing con- figurations. To restore the factory default settings, take the following steps: 1. When the device is working, use a pin to press the CLR button in the pinhole. 2.
  • Page 49 Hot-swappable: According to whether the power supply is hot-swappable or not, the power sup- ply is classified into three types: Hot-swappable power supplies are removable modules that can be replaced at any time; Fixed power supplies are irreplaceable and cannot be removed; External power adapter connects to the external AC power supply.

  • Page 50: Power Supply Modules

    External SG-6000-A1000 SG-6000-A200 SG-6000-A200W SG-6000- A200G4B Power Supply Modules Hillstone designs a model of pluggable module for SG-6000- A7600/A6800/A5800/A5600/A5555/A5500/A5255/A5200/A5155/A5100/A3800. Both AC and DC power modules are available. The power interface is C14 interface. SG-6000- A7600/A6800/A5800/A5600/A5555/A5500/A5255/A5200/A5155/A5100/A3800 AC Power Supply Module: SG-6000-...

  • Page 51: Ssd

    Table: Power Supply Module LED Descriptions Color/Status Description AC LED Green/Always on AC power module is functioning nor- mally. AC power module is powered off or has failed. DC LED Green/Always on DC power module is functioning nor- mally. DC power module is powered off or has failed.
  • Page 52 the bottom. The SSD on the device is mainly used for saving logs to the local for device mon- itoring, behavior auditing, etc. The supported SSD types and storage capacity vary from different product models. You can choose an SSD as needed. For details, refer to the following table: Table: Models, SSD Types and Storage Capacity Model Type...

  • Page 53: Cooling System

    Notes: The device only supports the original Hillstone SSD. Installing a non-ori- ginal SSD may cause abnormal running of the device. Only certain models have an SSD installed in place in the factory. To purchase an original SSD, contact your sales representative.
  • Page 54 Figure: Air Circulation The ambient temperature should be kept between 0 and 40 degrees Celsius. If a fan works abnor- mally, the FAN LED will turn solid red, and then you should replace the fan/fan tray with a new one. Notes: The persistent abnormal fan will cause the system to be unable to dissipate heat in time.

  • Page 55: Chapter 2 Installation Preparations

    Chapter 2 Installation Preparations Introduction This chapter introduces the preparations before installing the SG-6000 A-Series device, including the engineer requirements installation site environment requirements, cabinet and rack require- ments, and unpacking. This chapter includes the following sections: Installation site environment requirements Cabinet requirements Rack requirements Verifying the parts received...

  • Page 56: Clearness Requirements

    Item Requirements Relative Humidity 10%-95%, non-condensing Clearness Requirements It is required that there are no explosive, conductive, magnetic, and corrosive dusts in the install- ation site. The dust concentration requirement in the equipment room is shown as below: Mechanically Active Sub- Unit Concentration stance...

  • Page 57: Grounding Requirements

    Take measures to protect the power system from the interference of the power grid. Separate the protection ground of the device from the grounding device or lighting protection grounding device of the power supply equipment as far as possible. Keep the device away from radio stations, radar, and other high-frequency and high-current devices.

  • Page 58: Rack Requirements

    Ensure that the ventilation of the cabinet itself is sufficient enough to dissipate the thermal output of the device. Ensure that the hot exhaust air will not be recirculated into the chassis. Route and dress all cables to minimize the blockage of airflow to and from the chassis. Rack Requirements The SG-6000A-Series device (except desktop models) can be installed in a 19-inch rack (four- post).

  • Page 59: Rack Mounting Requirements

    When you receive the product, a packing list is included inside the accessory box. Verify the parts and items you received against the packing list. If any part is missing, contact a customer service representative. Hillstone provides different expansion modules and power supply modules in separate individual packages according to your order. Chapter 2 Installation Preparations...

  • Page 60: Installation Devices/Tools/Cables

    Installation Devices/Tools/Cables The SG-6000A-Series device is shipped with a power cable and a console cable, and you should have the following items before the installation: Terminal: Configuration terminal (e.g. an ordinary PC). Tools: Cross screwdriver and ESD wrist strap/antistatic gloves. Cables: Power cable, console cable and Ethernet cable.

  • Page 61: Chapter 3 Installation

    Chapter 3 Installation A yellow seal with dark ink characters is stuck on a mounting screw of the chassis. Keep the seal intact. The sales representative will check this seal before maintenance operation. Please get the permission of your sales representative before opening the chassis yourself. Warranty will be void if you disassemble the chassis without authorization.

  • Page 62: Installing The Device On A Rack

    Check the following specifications when installing the device on a workbench: Make sure the workbench is stable and well grounded. Make sure the intake and the exhaust vents are unblocked, and keep the device well vent- ilated. Do not place any heavy object on the top of the chassis. Installing the Device on a Rack To install your device on a standard rack, you can choose one of the following two methods: installing with a tray, auxiliary bracket or installing with mounting rail assemblies.
  • Page 63 1. Attach rack-mounting ears to the left and right side panels of the chassis respectively, and then fasten the rack-mounting ears with suitable screws. Figure: Installing the Rack-mounting Ears 2. Mark the positions of rack-mounting ears on the front rack posts, and then install the float- ing nuts on the positions.
  • Page 64 Figure: Installing the Device on a Rack To install a desktop device (A200/A200W/A200G4/A200WG4) into a standard rack, purchase a special tray from Hillstone. To install your device on a standard rack, take the following steps: 1. Mark the positions of tray on the front rack posts, and then install the floating nuts on the positions.

  • Page 65: Installing With Auxiliary Bracket

    Installing with Auxiliary Bracket To install a desktop device (A1100/A1000) into a standard rack, purchase auxiliary brackets from Hillstone. To install your device on a standard rack, take the following steps: 1. Attach auxiliary brackets to the left and right side panels of the chassis respectively, and then fasten the auxiliary brackets with suitable screws.

  • Page 66: Installing With Mounting Rail Assemblies

    Notes: The rack-mounting ears cannot bear weight. If there is no tray or other holder on your rack, contact Hillstone for purchasing mounting rail assemblies. The mounting rail assemblies are used to support the chassis, and are designed for 19-inch racks, with a height of 1U.
  • Page 67 Figure: Mounting Rail Assembly 4. Move the mounting rail assembly aside. Install the floating nuts in the marked squared holes. 5. Move the mounting rail assembly back, and keep the center of the rack-mounting ear and the center of the rack hole horizontally even and tighten the screws. 6.

  • Page 68: Connecting Cables

    7. Mark the positions of rack-mounting ears on the rack and then install the floating nuts on the positions. Figure: Installing the Floating Nuts 8. Attach rack-mounting ears to the left and right side panels of the chassis respectively, and then fasten the rack-mounting ears with suitable screws.

  • Page 69: Connecting The Console Cable

    Notes: Correctly connecting the grounding cable is crucial to electrostatic pro- tection and electromagnetic interference protection. To avoid damage to the device, you should properly connect the grounding cable when installing and using the device. Connecting the Console Cable The SG-6000 A-Series device provides an RS-232C asynchronous serial console (CON) port, through which you can configure the device.

  • Page 70: Connecting The Ethernet Copper Cable

    or multi-mode optical fiber, and an SFP copper module connected by a crossover cable or straight-through cable. All SFP Port and SFP+ Port optical modules use LC-type optical connectors; therefore, you should connect the optical modules using optical fibers with LC-type connectors. All optical mod- ules are hot-swappable.

  • Page 71: Connecting An Ac Power Cable

    Notes: Laser danger! To protect your eyes from radiation harm, do not stare into a cable connector connected to a laser generator. Connecting an AC Power Cable The AC power cable is shipped with the chassis. Prepare a single-phase three-terminal power socket with a ground contact in advance.

  • Page 72: Connecting A Dc Power Cable

    Connecting a DC Power Cable To power the device with a DC power source, use DC power cables to connect the device and the external DC power source. Notes: Before connecting a DC power cable, ensure that the cable is not connected to any power source and make sure the cable will not be powered during the pro- cess.

  • Page 73: Connecting A Power Adapter

    6. For DC cables without connectors, use the cables to connect the "+" terminal of the device to the "+" terminal of the power source, and "-" terminal to the "-" terminal of the source. 7. Verify the connection is correct and fasten the cables using the cross screwdriver. 8.
  • Page 74 All the cables are properly connected. The grounding cable of the device is correctly connected. The air vents on both side panel of the device are unblocked, and there is enough space around for heat dissipation. The expansion modules, power supply modules and fan tray are correctly installed (for some products).

  • Page 75: Chapter 4 Boot And Configuration

    Chapter 4 Boot and Configuration Introduction This chapter describes how to perform initial system boot and basic configuration of the Hillstone SG-6000 A-Series device, using a PC as the console terminal. Establishing a Configuration Environment The SG-6000 -Series device supports both local and remote configuration. Administrators can use the following configuration methods.

  • Page 76: Webui

    2. Launch a Web browser of the management PC, enter the URL https://192.168.1.1 in the address bar, and then press Enter. 3. Type the default administrator name (hillstone) and password (hillstone) into the text boxes respectively. Chapter 4 Boot and Configuration...

  • Page 77: Telnet Or Ssh

    4. At the first sign of address, you need to read and accept the EULA (End User License Agree- ment). Click EULA to view the details of the EULA. 5. Click Login to enter the home page. After login, please change the default password of the device in time.

  • Page 78: Connecting To Internet

    Connecting to Internet You can access the Internet through PPPoE dial-up mode and configuring static IP addresses assigned by the operator mode. Via PPPoE Dial-up Mode 1. Access a deviec via WebUI，and Select Network > PPPoE，and Click New to configure as follows.
  • Page 79 Option Value others Keep the default values or configure as required 2. Configure the source NAT rules to convert the intranet IP into an interface IP. Select Policy > NAT > SNAT, and click New to configure the following options . Option Value Requirements...

  • Page 80: Via Static Ip Addresses

    Options Value Action Permit 4. Configure the IP address, gateway and DNS for the PC. The IP address should be in the same segment of ethernet0/0, and DNS should be specified as the public DNS. Via Static IP addresses 1. Configure the interfaces of ethernet0/0 and ethernet0/1. By default, ethernet0/0 is in the trust zone, with the IP address 192.168.1.1/24 configured.
  • Page 81 Option Value Binding Zone Layer 3 Zone Zone untrust IP Configuration Type Static IP IP Address 202.10.1.2 Net Mask 255.255.255.0 Routing Reverse Enable Route 2. Configure the SNAT rule to translate the internal IP to the egress interface IP. Click Policy >...

  • Page 82: Creating Wlan

    Options Value Zone trust Address Destination Zone untrust Address Service Application Configure it with the default value, i.e. no application is limited. You can select a specific application according to your need. Action Permit 4. Configure a default route. Select Network > Routing > Destination Route, and Click New to configure the route as below.
  • Page 83 Option Value SSID Test WLAN Inter- Wlan0/1 face SSID Broad- Select the Enable check box cast Security WPA-WPA2-PSK Mode Data Encryp- CCMP tion Pre-shared Enter the value of the pre-shared key 2. Configure the WLAN interface and DHCP. Click Network on the navigation pane to visit the Network page.Select the interface wlan0/1, and click the Edit button.
  • Page 84 3. Click DHCP > DHCP Server， and configure the DHCP server as below. Option Value DHCP Configuration Gateway 1.1.1.1 Netmask 255.255.255.0 DNS1 Specify it with the real public DNS, such as 172.8.8.8. Address Pool Start IP 1.1.1.2 End IP 1.1.1.200 4.

  • Page 85: Chapter 5 Hardware Maintenance And Replacement

    Chapter 5 Hardware Maintenance and Replacement Introduction This chapter explains startup and shutdown methods of the Hillstone SG-6000 A-Series device, as well as how to install and remove power supply modules, expansion modules, fan trays, and SSDs. Startup After being connected to the power supply by the power cord for the first time, the device will automatically start up.

  • Page 86: Installing And Removing The Power Supply Module

    System configuration has been modified. Save? [y]/n: y (Type the letter "y" and press Enter) Building configuration.2019-09-04 07:44:46, Event CRIT@MGMT: admin save system configuration via Con- sole. Saving configuration is finished Are you sure to shut down the device? [y]/n: y (Type the letter "y"...
  • Page 87 3. If the power supply slot is covered by a blank plate, remove the plate first (unscrew the screws on the blank plate and take it down). Skip this step if the slot is not covered. 4. Even out the outline of the power module and the outline of the power slot. Slide the power module straight into the slot until it is fully seated in the chassis slot.

  • Page 88: Installing And Removing The Expansion Module

    Installing and Removing the Expansion Module Notes: The expansion module is not hot-swappable. Make sure the device is powered off and disconnected when installing and removing the expansion module. The general expansion slot on the back panel of SG-6000- A7600/A6800/A5800/A5600/A5555/A5500/A5255/A5200/A5155/A5100/A3800/A3700 can accommodate interface modules and Bypass modules.

  • Page 89: Installing And Removing The Fan Tray

    1. Make sure the power is switched off and you are wearing the ESD strap and the antistatic gloves properly. 2. Face the front panel of the device. 3. Loosen the screws on the expansion module. 4. Pull the expansion module straight out of the chassis by holding the screws. Notes: Place a blank plate over the slot where no expansion module is installed.

  • Page 90: Installing And Removing The Ssd

    Notes: Check if the FAN LED is on after the device is powered on. A solid green LED indicates that the fan is functioning normally. To remove a fan tray, take the following steps: 1. Hold the provided handle on the fan tray. 2.
  • Page 91 A3700/A3600/A3000/A2800/A2700/A2600/A2000 can accommodate a SSD, which is installed into the SSD expansion slot on the front panel. To install an SSD, take the following steps: 1. Face the front panel of the device. 2. Toggle the red button on the SSD expansion slot to the unlocked state , press the black button next to it, and then the expansion slot cover will open automatically.
  • Page 92 1. Face the front panel of the device. 2. Toggle the red button on the SSD expansion slot to the unlocked state , press the black button next to it, and then the expansion slot cover will open automatically. 3. Hold the slot cover and keep it vertical to the front panel, and then pull the disk enclosure straight out of the chassis.
  • Page 93 To remove an SSD, take the following steps: 1. Face the bottom panel of the device, loosen the two screws on the expansion slot cover, and then remove the cover. 2. Loosen the screw used to secure the SSD. 3. Pinch the end of the SSD where the screw has just been removed, and gently pull the SSD out at an angle.

  • Page 94: Installing The Antenna

    Installing the Antenna For devices that support the WIFI function and are installed with WIFI antennas, you need to rotate the antennas through 90 degrees, as shown below. Chapter 5 Hardware Maintenance and Replacement...

  • Page 95: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting Introduction This chapter provides solutions to some common problems of the Hillstone SG-6000 A-Series device. Losing the Administrator Password If you lose the administrator password, please contact your local sales representative or you can reset the system to restore its factory password.

  • Page 96: Troubleshooting The Cooling System

    Troubleshooting the Cooling System A malfunctioning fan/fan tray can influence the ventilation through the chassis. When the system is over heated, it will shut itself down. When the cooling system malfunctions, take the following steps to troubleshoot: Use the command show environment to view the chassis temperature and fan spinning speed.

  • Page 97: Appendix: Supported Versions Of Devices

    Appendix: Supported Versions of Devices During the production process, components of part SG-6000 A series devices have been updated, which may cause the incompatibility among software versions. The tables below display the devices of which the components have updated. Check whether your device is in the following tables.
  • Page 98 Device Model Device SN Range Supported Versions SG-6000-B5000 SG-6000-B4600 SG-6000-B4000 Appendix: Supported Versions of Devices...

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