Samsung Galaxy J7 User Manual
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This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of the company.
Distributing the document outside of the company could result in legal exposure to the company if the preliminary,
unverified information in the draft turns out to be inaccurate.
S M A R T P H O N E
User Manual
Please read this manual before operating
your device and keep it for future reference.
DRAFT–FOR INTERNAL USE ONLY

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Table of Contents
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Summary of Contents for Samsung Galaxy J7

  • Page 1 This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of the company. Distributing the document outside of the company could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.
  • Page 2 Intellectual Property is transferred to you. All All Intellectual Property, as defined below, owned by applicable rights of the Intellectual Property shall or which is otherwise the property of Samsung or its remain with SAMSUNG and its suppliers. respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is...
  • Page 3: Open Source Software

    KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. opensource.samsung.com IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE Disclaimer of Warranties; Exclusion PURCHASE OR USE OF THE PRODUCT OR ARISING...
  • Page 4 Samsung Knox is Samsung’s security platform and is OR INCOMPATIBILITIES CAUSED BY YOUR EDITING a mark for a Samsung device tested for security with OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF enterprise use in mind. Additional licensing fee may be OPERATING SYSTEM SOFTWARE.
  • Page 5 New Jersey 07660 Note: Screen images are simulated. Appearance of Phone: device may vary. 1-800-SAMSUNG (726-7864) Do you have questions about your Samsung Internet Address: Mobile Device? samsung.com For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: ©2016 Samsung Electronics America, Inc.
  • Page 6 Important legal information can be accessed in writing device at: Settings > About device > Legal information on the mobile device or at samsung.com > Samsung legal or you may access the online version READ THIS INFORMATION BEFORE USING YOUR of the Health/Safety and Warranty guide for your MOBILE DEVICE.
  • Page 7: Table Of Contents

    Table of Contents Getting Started Notification Panel ......24 .......1 Enter Text .
  • Page 8 Verizon Apps ........51 Samsung Notes ......96 Settings Additional Apps .
  • Page 9 General Management ..... . . 148 About Device ....... . 154 Software Update .
  • Page 10: Getting Started

    Getting Started Learn about your mobile device hardware, assembly procedures, and how to get started using your new device. DRAFT–FOR INTERNAL USE ONLY...
  • Page 11: Front View

    Front View 1. Earpiece: Listen to a call. 7. Recent: Tap to display recent apps. 2. Proximity sensors: Detect the presence of objects near the 8. Volume keys: Adjust the device. volume of your device’s sounds and audio playback. 3. Front camera: Take self-portraits and record videos 9.
  • Page 12: Back View

    Back View 1. Rear camera: Take pictures and record videos. 2. Flash: Illuminate subjects in low-light environments when taking a photo or recording video. 3. Microphone: Record audio and detect voice commands. 4. USB charger/Accessory port: Connect the USB charger (included) and other optional accessories (not included).
  • Page 13: Assemble Your Device

    Assemble Your Device This section helps you to assemble your device. Remove the Back Cover 2. Lift the cover up and to the left of the device. 1. Remove the back cover. Use slot to open cover Getting Started Assemble Your Device DRAFT–FOR INTERNAL USE ONLY...
  • Page 14 Caution: When removing the back cover, use the slot Warning: Do not bend or twist the back cover next to the Volume key to gently lift the cover off. excessively. Using excessive force on the cover during Pulling on the Speaker (located next to Power button) removal or installation of an internal component can may cause damage.
  • Page 15 Install a Memory Card ► Carefully slide the SIM card into the SIM card slot. Make sure that the card’s gold contacts face • You can also install an optional microSD , microSDHC ™ ™ down into the device and that the card is or microSDXC memory card (not included) to add more ™...
  • Page 16 Replace the Back Cover 3. Replace the back cover. For more information, see “Replace the Back Cover” on page 7. The back cover should be replaced before using the device. Install the Battery 1. Place the back cover onto the back of the device The battery is installed in the back of the device.
  • Page 17 Caution: Use only charging devices and batteries that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using 2. Connect the USB cable to the charging head, and other accessories may invalidate your warranty and then plug the charging head into a standard outlet.
  • Page 18 When to Charge the Battery When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals. In this condition, your device conserves its remaining battery power by dimming the screen. When the battery level becomes too low, the device automatically turns off.
  • Page 19: Set Up Your Device

    Set Up Your Device Turn Your Device On or Off Restart the Device The instructions below explain how to turn your device If your device stops responding to taps or finger on or off. gestures and you are unable to turn it off, you can restart your device.
  • Page 20 Unlock the Device Note: Voice Assistant provides voice prompts and descriptions of items on the screen to improve The default Screen lock on your device is Swipe. accessibility. During setup, you can enable or disable Note: To choose a more secure screen lock, see Voice Assistant by pressing the Home key quickly three “Set a Screen Lock”...
  • Page 21: Set Up Accounts On Your Device

    – or – up your existing Google Account or create a new Google Account. To create a new Samsung account or set up your Samsung account on your device at any time, use – or – Accounts settings. For more information, see “Accounts”...
  • Page 22 Google Account you want to remove. Caution: You should remove your Google Account before shipping your device to Samsung or any other 3. Tap  More options > Remove account. Confirm service provider for service and before resetting the when prompted.
  • Page 23: Know Your Device

    Know Your Device Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard. Warning: Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus.
  • Page 24: Home Screen

    Home Screen 1. Status bar: Displays device 6. App shortcuts: Launches status icons (right) and your favorite applications. notification icons (left). 7. Widget: Runs as a simple For more information, see application extension “Status Bar” on page 20. (not a shortcut) on a 2.
  • Page 25: Customize The Home Screen

    Customize the Home Screen Customize your Home screens by adding application shortcuts, widgets, and folders, and using wallpapers. To access Home screen manager: 1. From a Home screen, pinch the screen. ► From a Home screen, pinch the screen. 2. Use these options to manage screens: –...
  • Page 26 Wallpapers and Themes Add a Widget to a Home Screen You can add a widget to a Home screen. Set visual themes for all system screens and icons on your device. Change the look of the Home and Lock 1. From a Home screen, pinch the screen. screens with wallpaper.
  • Page 27 Screen Grid Remove a Shortcut You can remove a shortcut that you added to a Home Change the number of icons that can be placed on each screen. Home screen by changing the Screen grid dimensions. 1. Touch and hold an app shortcut to release it. 1.
  • Page 28 Folders Remove a Folder from a Home Screen You can remove a folder that you added to a Home Place folders on a Home screen to organize items. screen. Create a Folder 1. Touch and hold the folder until it detaches. You can create an app folder on a Home screen.
  • Page 29: Status Bar

    Status Bar The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left. Status Icons 4G LTE active: The device is connected to a Battery full: Battery is fully charged.
  • Page 30 Notification Icons Missed call: A call has been missed. File upload in progress: File is being uploaded or sent. Call in progress: A call is in progress. GPS active: Location service (GPS) is active and acquiring a signal. Call on hold: A call is on hold. App updates available: App updates are available from the Google Play store.
  • Page 31: Navigation

    Navigation Learn the basics for how to navigate through your device. Touchscreen Navigation Touch and Hold Touch and hold items on the screen to activate them. Use the following motions and gestures on your touchscreen to navigate the device. Touch and hold a widget on a Home screen to •...
  • Page 32 Common Options Drag Touch and hold an item, and then move it to a new The device uses basic command options to perform location. common actions. • Drag an app shortcut to add it to a Home screen.  More options: Tap to view more menu options for •...
  • Page 33: Notification Panel

    Notification Panel 1. Settings: Display the Settings 5. Notification card: View details screen. about a notification. 2. View all: See all available 6. Quick settings: Quickly enable Quick settings, adjust screen or disable a feature. brightness, and more. 3. Clear: Clear all notifications. 4.
  • Page 34 View the Notification Panel Quick Settings You can access the Notification panel from any Home In addition to notifications, the Notification panel also screen. provides quick access to device functions such as Wi-Fi, allowing you to quickly turn them on or off. 1.
  • Page 35: Enter Text

    Enter Text Text can be entered using a keyboard or by speaking. Use the Samsung Keyboard Special Keys Enter text using a QWERTY keyboard. Symbol: Tap to insert symbols. Predictive text Touch and hold Options for the following: Voice input: Enter text using Google Voice ™...
  • Page 36 Samsung keyboard for options. To enable Google voice typing: 3. For more information, see “Secure Folder” on 1. Tap Voice input on the Samsung keyboard. page 135. You may need to touch and hold Options (left of • the Space bar) to find it.
  • Page 37 Note: Tap Settings > Languages to download additional languages for use with Google voice typing. Configure Google Voice Typing To customize Google voice typing: 1. From a Home screen, tap Apps >  Settings. 2. Tap General management > Language and input > Google voice typing for options.
  • Page 38: Calling

    Calling Make telephone calls using a variety of calling features and services. DRAFT–FOR INTERNAL USE ONLY...
  • Page 39: Phone Screen

    Phone Screen 1. More options: Access Speed 6. Voicemail: Set up and check dial and Call settings. your voicemail. For more information, see “Set Up and 2. Hide the keypad: Hide the Access Voicemail” on page 41. keypad and display recent calls.
  • Page 40 Access Phone Call Settings There are a couple of ways to access Phone. To access the Call settings menu: ► From a Home screen, tap  Phone. ► From a Home screen, tap Phone >  More options > Settings. – or – From a Home screen, tap Apps >...
  • Page 41: Make And Answer Calls

    Make and Answer Calls Learn how to make or answer a call. Explore features and functionality associated with making or answering a call. Make a Call Dial a Number from Your Contacts List You can quickly dial a phone number from your You can make a call from a Home screen.
  • Page 42 Dial a Recent Number If you are using an app, a pop-up screen is displayed for the incoming call. All incoming, outgoing, and missed calls are recorded in the Call log. If the number or caller is listed in your ►...
  • Page 43 Multitask While on a Call Adjust the Call Volume ► Press the Volume keys to increase or decrease the If you exit the call screen and return to a Home screen, volume. your active call is indicated by  Call on the Status bar. –...
  • Page 44 Place a New Call While on a Call Save a Recent Call to Your Contacts List If your service plan supports this feature, you can make Use recent call information to create a contact or another call while a call is in progress. update your Contacts list.
  • Page 45 Delete a Call from the Call Log You can also modify the Block list in Settings: ► From a Home screen, tap Phone > To delete Call log entries:  More options > Settings > Block numbers. 1. From a Home screen, tap Phone.
  • Page 46: Speed Dial

    Speed Dial You can assign a shortcut number to a contact for speed dialing their default number. Create a Speed Dial 4. Type in a name or number, or tap Add from Contacts to assign a contact to the number. You can assign 999 speed dial numbers.
  • Page 47 Use Speed Dial to Make a Call Remove a Speed Dial Number Assignment You can make a call using Speed dial. You can remove an assigned Speed dial number. 1. From a Home screen, tap Phone. 1. From a Home screen, tap Phone.
  • Page 48: Emergency Calls

    Emergency Calls You can dial the emergency telephone number in your region regardless of the phone’s cellular service status. Make an Emergency Call Call Emergency Services from a Locked Screen You can dial the emergency telephone number from your phone whether or not cellular service has The emergency telephone number can be dialed even if been activated.
  • Page 49 Swipe Lock Screen Secure Lock Screens If the Lock screen is set to Swipe, you can access the You can make calls even if your phone has a secure lock call screen in a couple of ways. screen. 1. Drag Phone upward to open the call screen.
  • Page 50: Set Up And Access Voicemail

    Set Up and Access Voicemail Set up and configure your voicemail. Set Up Your Voicemail Access Your Voicemail You can access your voicemail from a Home screen. You can access your voicemail from a Home screen. 1. From the Home screen, tap  Apps >...
  • Page 51 Access Your Voicemail from Another Phone You can access your voicemail from another phone. 1. From another phone, dial your wireless phone number. Wait until you hear your voicemail greeting. 2. Press the asterisk or star (*) key on the phone you are using.
  • Page 52: Applications

    Applications Learn how to change the way apps are displayed, organize apps into folders, and uninstall or disable apps. DRAFT–FOR INTERNAL USE ONLY...
  • Page 53: Apps List

    Play store. Visit play.google.com/store/apps to Access Apps learn more. You can access and launch all applications from the Galaxy Apps: View and download Samsung apps • Apps list. that are optimized for use with Galaxy devices. 1. From a Home screen, tap Apps.
  • Page 54 Uninstall or Disable Apps To enable apps after disabling them: 1. From a Home screen, tap Apps >  Settings. You can uninstall or disable apps you download and install. 2. Tap Applications. Preloaded apps cannot be uninstalled. • 3. Tap Menu >...
  • Page 55 Organize Your Apps Use Folders to Organize Apps App shortcuts can be listed alphabetically or in your You can organize App shortcuts in a folder on an Apps own custom order. list screen. 1. From a Home screen, tap Apps > Edit. To change the order apps are listed: 2.
  • Page 56 Add a Folder to a Home Screen To launch apps in a folder: ► Tap a folder, and then tap an app shortcut to To add a folder to a Home screen: launch it. 1. From a Home screen, tap Apps.
  • Page 57: Google Apps

    Google Apps Enjoy these apps from Google. Note: Certain apps require a Google Account. Visit google.com to learn more. Duo is a one-to-one video calling app for everyone. It is designed to be simple, reliable, and fun so you never Chrome miss a moment.
  • Page 58 Maps Play Movies & TV Find your current location and get directions and other Watch movies and TV shows purchased from Google location-based information. Play. You can stream them instantly or download them for viewing when you are not connected to the Internet. Visit google.com/maps to learn more.
  • Page 59 YouTube View and upload YouTube videos right from your ™ device. Visit youtube.com to learn more. Applications Google Apps DRAFT–FOR INTERNAL USE ONLY...
  • Page 60: Verizon Apps

    Verizon Apps Enjoy these apps from Verizon Wireless. My Verizon Mobile Note: Certain apps require a data plan or paid subscription. Visit verizonwireless.com to learn View details and manage your Verizon Wireless more or contact your service provider for additional account. information.
  • Page 61: Additional Apps

    Additional Apps There are additional apps, including several Samsung apps, preloaded on your device. Samsung+ 1Weather Get live help, discover new features, and unlock 1Weather lets you receive real-time local weather promotions for your Samsung device. information at any location in the world. Access 7-day and hourly weather forecasts for your area.
  • Page 62: Calculator

    Calculator The Calculator provides basic and advanced arithmetic functions. Basic Operation Additional Functions You can use your calculator to perform basic You can perform additional functions on your operations. calculator. 1. From a Home screen, tap Apps >  Calculator. To clear the calculator history: 2.
  • Page 63 Scientific Calculator The Calculator app also provides advanced arithmetic functions, such as sin, cos, and tan. To use the Scientific calculator: ► If Auto rotate is enabled, turn the device to landscape. – or – If Portrait is enabled, tap Rotate screen.
  • Page 64: Calendar

    Calendar Manage your events and tasks. Calendar View • Day: Display today’s schedule by hour. Swipe across the screen to display another day. To choose a calendar view: Tasks: Display all tasks. • 1. From a Home screen, tap Apps >  Calendar.
  • Page 65 Share an Event Create a Task You can share events you create from your Calendar. You can use your Calendar to create tasks. Tasks are items you add to the calendar to be accomplished on 1. From a Home screen, tap Apps >...
  • Page 66 Calendar Settings Reminder: Set a reminder alert. • Notes: Save a note with your task. • These settings allow you to modify settings associated with using the Calendar. Priority: Assign a priority to the task. • 1. From a Home screen, tap Apps >...
  • Page 67: Camera And Video

    Camera and Video 1. Beauty: Take a picture with lightened faces for 6. Switch cameras: Switch between the rear and front gentler images. cameras. 2. Gallery: Open the Gallery to view photos and videos. 7. Flash: Activate or deactivate the flash. 3.
  • Page 68 Take Pictures To add a shooting mode, swipe to the right and • select a mode. Take pictures with your device’s front or rear camera. To quickly switch between the front and rear • Note: Prior to using the camera, remove the plastic cameras, swipe the screen up or down.
  • Page 69 Shooting Mode Continuous shot: Touch and hold the Camera • button to take pictures continuously. Several visual effects are available. Some modes are Sports: Take clearer pictures of fast moving • not available when taking self-portraits. subjects. 1. From a Home screen, tap Apps >...
  • Page 70 Camera Settings Front camera Picture size: Select a resolution. Use higher • You can adjust your camera’s settings using the resolution for higher quality. Higher resolution icons on the main camera screen and the full camera pictures take up more memory. settings menu.
  • Page 71 Common (both cameras) Shutter sound: Enable or disable a shutter • Timer: Take time-delayed pictures or videos. sound when pictures are taken. • Reset settings: Reset the camera settings. Grid lines: Display viewfinder grid lines to help • • composition when selecting subjects. •...
  • Page 72: Chrome

    Chrome The Google Chrome app allows you to use the Google Chrome web browser on your device. 1. From a Home screen, tap Apps > Google folder > Chrome. 2. Read the Google Chrome Terms of Service and tap Accept & continue. 3.
  • Page 73: Clock

    Clock The Clock app offers features for keeping track of time and setting alarms. Alarm 1. From a Home screen, tap Apps > Clock. 2. Tap a tab to use a feature: Set an alarm to ring at a specific time. Alarm: Set an alarm to ring at a specific time.
  • Page 74 World Clock Snooze: Allow snoozing. Set interval and repeat • values for the alarm while snoozing. The World clock lets you keep track of the current time Sound and volume: Choose a sound to play for • in multiple cities around the globe. the alarm, and drag the slider to set the volume To list a city on the main World clock screen: of the alarm.
  • Page 75 To remove a city from the main World clock screen: Resume: Continue timing after stopping the • clock. 1. From a Home screen, tap Apps > Clock. Reset: Reset the Stopwatch to zero. • 2. Tap World clock. 3. Find the city to remove, and then touch and hold it Timer to select it.
  • Page 76: Contacts

    Contacts Store and manage your contacts with the Contacts app, which can be synchronized with a variety of your existing personal accounts. Find a Contact For more information on connecting with and managing your accounts through your device, see You can search for a contact or swipe the list to find one “Accounts”...
  • Page 77 Add a Contact Tap Scan business card to import contact • information from a business card through the Use the following procedure to add a new contact. device’s camera. 1. From a Home screen, tap Apps >  Contacts. 3. Tap Save. 2.
  • Page 78 Share a Contact 1. From a Home screen, tap Apps >  Contacts. When you share a contact, the contact’s information is 2. Tap the contact to select it, and then tap Details. sent as a vCard file (VCF) or as a text file. You can share 3.
  • Page 79 Delete Contacts Mark Contacts as Favorites You can delete a single contact or choose multiple You can mark contacts as Favorites. contacts to delete. 1. From a Home screen, tap Apps >  Contacts. 1. From a Home screen, tap Apps >  Contacts.
  • Page 80 Groups Add member: Select contacts to add to the new • group, and then tap Done. You can use groups to organize your contacts. Your 4. Tap Save. device comes with preloaded groups, and you can create your own. You might create a group for your Rename a Group family, for coworkers, or a team.
  • Page 81 Add Contacts to a Group Send an Email to a Group You can add contacts to a group. You can send an email to members of a group. 1. From a Home screen, tap Apps >  Contacts. 1. From a Home screen, tap Apps >...
  • Page 82 Contacts Settings Delete a Group Preset groups cannot be deleted. These settings allow you to modify settings associated with using the Contacts app. 1. From a Home screen, tap Apps >  Contacts. 1. From a Home screen, tap Apps >  Contacts.
  • Page 83: Email

    To access Email: To add an Email account: ► From a Home screen, tap Apps > 1. From a Home screen, tap Apps > Samsung folder > Email. Samsung folder > Email. 2. Tap  More options > Settings >  Add account. Configure Email Accounts 3.
  • Page 84 Combined inbox screen or you can view email ► From a Home screen, tap Apps > accounts individually. Samsung folder > Email. 1. From a Home screen, tap Apps > Tap a message to read and reply or forward it.
  • Page 85 Email app. Tap  More options for additional email options. • 1. From a Home screen, tap Apps > Samsung folder > Email > Compose 4. Review your message and tap Send. new email. 2. Tap the To field to manually add an email address...
  • Page 86 These settings allow you to modify settings associated with using the Email app. 1. From a Home screen, tap Apps > Samsung folder > Email. 2. Tap  More options > Settings. 3. Under General, tap an option, and then follow the prompts.
  • Page 87: Galaxy Apps

    Galaxy Apps Samsung Galaxy Apps provides a quick and easy way to find and download free premium apps that are compatible with your Galaxy device. To access the Samsung Galaxy Apps website: ► From a Home screen, tap Apps > Samsung folder >...
  • Page 88: Gallery

    Gallery View, edit, and manage pictures and videos. Note: Some functions described in this section are only In Albums view, you can create albums to • available if there are images or videos in the Gallery. organize your images. On the drop-down menu, tap Albums, and then tap  More options >...
  • Page 89 Zoom In or Out Trim Segments of a Video Use one of the following methods to zoom in or out on You can trim segments of a video. an image: 1. Select a video, and then tap the screen once to see •...
  • Page 90 Edit Images Details: View and edit information about the image, including the date created, You can edit images stored on your device. location, and properties. ► While viewing an image, tap the screen once to see Slideshow: Start a slideshow with the the following options: images and videos in the current folder.
  • Page 91 Share Images and Videos Delete Images and Videos You can share images and videos from your Gallery. You can delete images stored on your device. 1. From a Home screen, tap Apps >  Gallery. 1. From a Home screen, tap Apps >...
  • Page 92: Internet

    Tabs: Manage open tabs. The number on the icon indicates the number of tabs that are currently ► From a Home screen, tap Apps > open. Samsung folder >  Internet. Refresh: Refresh or reload the current web page. • Command Keys The following command keys are available: Back or Back: Return to the previous page.
  • Page 93 View a Web Site Bookmarks The Bookmarks page stores Bookmarks, Saved pages, To view a web site: and History. ► Tap the address field, enter the web address, and then tap Go on the keyboard. Save and Open Bookmarks Bookmarking a web page saves the web address so To zoom in or out: that you can access it quickly.
  • Page 94  Bookmarks > Saved pages. To enable Secret mode: 2. Tap a saved page to open it in the browser. 1. From a Home screen, tap Apps > Samsung folder >  Internet. View History 2. Tap Tabs. To view a list of recently visited web pages: 3.
  • Page 95 To turn off Secret mode: 1. From a Home screen, tap Apps > Samsung folder >  Internet. 2. Tap Tabs > Turn off secret. Internet Settings These settings allow you to modify settings associated with using the Internet app. 1. From a Home screen, tap Apps >...
  • Page 96: Message

    Message+ This section describes how to create and send a message using the Verizon Messages app. Create and Send Messages Attach to attach an item, such as • a postcard, picture, video, audio recording, Use the Verizon Messages app to send and receive Glympse location, location, contact card, or messages with your friends and family.
  • Page 97 Read Messages Reply to Messages When you receive a message, your phone notifies Messages you exchange with another person are you by displaying the New message icon in the displayed as conversations in the Messages app, so you Status bar. can see all the messages in one place. 1.
  • Page 98 Delete Conversations Protect a Message from Deletion You can delete all the messages you’ve exchanged with You can lock a message so that it will not be deleted another person. even if you delete the other messages in the conversation. 1.
  • Page 99: Messages

    Messages Learn how to send and receive different messages using the Samsung Messages app on your device. Types of Messages The Multimedia Messaging Service (MMS) lets you send and receive multimedia messages (such as The Samsung Messages app provides the following...
  • Page 100 Create and Send Messages 4. Tap the Enter message field to enter a message. Attach: Add images, audio, and more to your • This section describes how to create and send a message. message using the Messages app. Emoticon: Choose an available emoticon •...
  • Page 101 View New Messages Delete Messages When you receive a new message,  New message To delete messages, follow these steps: appears on the Status bar. 1. From a Home screen, tap Apps >  Messages. To view the message: 2. Tap Edit. ► Open the Notification panel and tap the message. 3.
  • Page 102 Messages Settings There are three types of Emergency alerts: Alerts issued by the President • Configure the settings for text messages, multimedia messages, push messages, and more. Alerts involving imminent threats to safety of life • (extreme and severe) ► From a Home screen, tap Apps >...
  • Page 103: My Files

    My device: View folders and files located on the • device. 1. From a Home screen, tap Apps > Samsung folder >  My Files. SD card: View folders and files located on an • optional memory card (not included). 2. Tap a category to view the relevant files or folders.
  • Page 104 My Files Options Use My File options to search, edit, clear file history, and more. ► From a Home screen, tap Apps > Samsung folder >  My Files. The following options are available: Search: Search for a file or folder. •  More options: Tap for the following options: •...
  • Page 105: Samsung Notes

    Samsung Notes Use Samsung Notes to write and save notes on your device. Compose a Note Edit Notes You can create notes using the Samsung Notes app. You can make edits to notes you create. 1. From a Home screen, tap Apps >...
  • Page 106 Browse Notes List/Grid view: Switch between List view and • Grid view. You can browse notes you create. Settings: View settings for the Samsung Notes • ► From a Home screen, tap Apps > app.  Samsung Notes. Browse note entries by swiping up or down.
  • Page 107: Settings

    Settings Configure your device’s connections and settings, add accounts, and customize Home screens, apps, and features. DRAFT–FOR INTERNAL USE ONLY...
  • Page 108: How To Use Settings

    How to Use Settings Access Settings Search for Settings There are a couple of ways to access your device If you are not sure exactly where to find a certain settings. setting, you can use the Search feature. ► From a Home screen, tap Apps >...
  • Page 109: Connections

    Connections Manage connections between your device and a variety of networks and other devices. Wi-Fi Wi-Fi Status Indicators Status bar icons indicate your current Wi-Fi connection Wi-Fi is a term used for certain types of Wireless Local status: Area Networks (WLAN). Wi-Fi communication requires access to a wireless Access Point (AP).
  • Page 110 Wi-Fi Networks 1. From a Home screen, tap Apps >  Settings. 2. Tap Connections > Wi-Fi, and then tap On/Off to To scan for a Wi-Fi network and connect to it: turn on Wi-Fi. 1. From a Home screen, tap Apps >...
  • Page 111 Wi-Fi Options WPS PIN entry: View the PIN used by your device • to set up a PIN-secured connection to a Wi-Fi The Wi-Fi settings menu allows you to set up many of router or other equipment (not configurable). your device’s advanced Wi-Fi services. Keep Wi-Fi on during sleep: Specify when to •...
  • Page 112 Bluetooth Wi-Fi Direct Wi-Fi Direct allows direct device-to-device connections Bluetooth is a short-range communications technology using Wi-Fi, without having to connect to a Wi-Fi that connects your device wirelessly to a number of network. Bluetooth devices, such as headsets and hands-free car Bluetooth systems, and Bluetooth-enabled computers, 1.
  • Page 113 Bluetooth Status Indicator Pair Bluetooth Devices Status bar icons indicate your current Bluetooth The Bluetooth pairing process allows you to establish connection status: trusted connections between your device and another Bluetooth device. • When Bluetooth is turned on, Bluetooth is displayed in the Status bar. Pairing between two Bluetooth devices is a one-time process.
  • Page 114 3. Tap the name of the target device when you see it 3. Tap  Settings next to the previously paired displayed in the Bluetooth devices section. device, and then tap Rename. Your device automatically tries to pair with the 4. Enter a new name, and tap Rename. •...
  • Page 115 Data Usage 3. Tap  More options for the following options: Restrict background data: Restrict some • Monitor how your data is being used, and set limits and apps and services from working unless you are restrictions to conserve it. connected to a Wi-Fi network. Note: Your service provider may account for data usage Show/Hide Wi-Fi usage: Display or hide a Wi-Fi •...
  • Page 116 Location Enable Airplane Mode To enable or disable Airplane mode: Some apps, such as Google Maps, may require one or more location services be turned on for full 1. From a Home screen, tap Apps >  Settings. functionality. 2. Tap Connections > Airplane mode, and then tap On/Off to enable or disable the option.
  • Page 117 Recent Location Requests 4. Tap Locating method to select how your location is determined: Apps that have requested your location are listed under Recent location requests. High accuracy: Uses GPS, Wi-Fi, and mobile • networks. 1. From a Home screen, tap Apps >...
  • Page 118 3. Tap On/Off to turn on Location services. Printing 4. Tap Google Location History and sign in to your Google Account for more options. Print images and documents to Samsung printers and other compatible printers (not included). More Connection Settings 1. From a Home screen, tap Apps >...
  • Page 119 Virtual Private Networks (VPN) Connect to a VPN Set up and manage your Virtual Private Networks To connect to a VPN: (VPNs). 1. From a Home screen, tap Apps >  Settings. Note: You must set a secured screen lock 2. Tap Connections > More connection settings > before setting up a VPN.
  • Page 120 Reset Network Settings Edit or Delete a VPN Once you have set up a VPN connection, you can edit or You can reset Wi-Fi, Mobile data, and Bluetooth delete the connection. settings with Reset network settings. 1. From a Home screen, tap Apps >...
  • Page 121: Sounds And Vibration

    Sounds and Vibration Configure the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Change the Sound Mode Vibrate: Vibrate for notifications and alerts. This • uses the Vibration intensity you choose in Sound You can switch between sound modes, while preserving settings.
  • Page 122 Adjust the Volume Media Volume Limiter Limit the maximum output of the device’s volume. You Set the system volume level and default volume for call can also set a PIN to prevent unauthorized users from ringtones, notifications, and other audio. changing this setting.
  • Page 123 Select a Default Ringtone Change the Notification Sound Choose from preset ringtones or add your own. Choose a sound for notifications, such as for new messages and event reminders. 1. From a Home screen, tap Apps >  Settings. 1. From a Home screen, tap Apps >...
  • Page 124 Do Not Disturb System Sounds This setting allows you to block all notifications and Set various other system sound options. alerts. The options below determine what notifications 1. From a Home screen, tap Apps >  Settings. can make sounds, and during what time periods you 2.
  • Page 125 UHQ upscaler: Enhance the sound resolution • Keyboard sound: Play a sound when the • of music and videos for a clearer listening Samsung keyboard is tapped. experience. Surround: Recreate the effects of rich surround • Sound Quality and Effects sound.
  • Page 126: Notifications

    Notifications Select which apps you want to receive alerts from. Alerts include notifications, sounds, and vibrations. 1. From a Home screen, tap Apps >  Settings. 2. Tap Notifications. 3. Tap On/Off next to an app to enable or disable notifications. Tap Advanced to configure more notification •...
  • Page 127: Display

    Display Configure your display’s brightness, screen timeout delay, and other display settings. Adjust the Screen Brightness Note: You can also control Brightness from the Notification panel. Drag down View all to reveal the Adjust the screen brightness to suit your surroundings Brightness and Auto functions.
  • Page 128 Change the Font Size and Style Enable Icon Frames You can set the font size and style for all text that is You can show icons with shaded frames to make them displayed on the screen. stand out on the Home screen and Apps list screen. 1.
  • Page 129 Status Bar Screen Saver Configure display options for the Status bar. Screen saver controls what is displayed on the screen when the device is docked (dock not included) or while 1. From a Home screen, tap Apps >  Settings. charging. You can choose to display colors or photos. 2.
  • Page 130 Photos: Display pictures from your Google • Photos account. Tap Settings for options. 5. Tap  More options for additional options: Preview: See a demonstration of Screen saver. • Select when to use: Select when your device can • go into Screen saver mode. Settings Display DRAFT–FOR INTERNAL USE ONLY...
  • Page 131: Wallpapers And Themes

    Wallpapers and Themes You can change the appearance of your device with custom wallpapers, themes, and icons. Wallpapers 4. Tap an image to choose it, and then choose which screen you want to use it for: Change the look of the Home and Lock screens with Home screen •...
  • Page 132 Themes Icons Set the theme to be applied to your Home and Lock Apply custom icons to replace built-in app icons. screens, wallpapers, and app icons. 1. From a Home screen, tap Apps >  Settings. 1. From a Home screen, tap Apps >...
  • Page 133: Advanced Features

    Advanced Features Configure features on your device that make it easier to use. One-Handed Operation Other Features Change the screen layout to accommodate operating Configure other useful features. For example, you can your device with one hand. control certain device actions by picking up the device and by touching the screen with the palm of your hand 1.
  • Page 134 Send SOS messages: Send a quick alert to your • primary contacts when you are in an emergency situation by pressing the Power key quickly three times. Send messages to: Add recipients by creating new contacts or selecting from Contacts. Attach pictures: Send pictures to your emergency contacts.
  • Page 135: Device Maintenance

    Device Maintenance Device maintenance provides an overview of the status of your device’s battery, storage, RAM, and device security. You can also automatically optimize your device’s system resources. Access Device Maintenance Deleting unnecessary files and closing apps running • in the background. 1.
  • Page 136 Battery  More options: • Notification settings: Configure battery View how battery power is used for device activities. notifications. 1. From a Home screen, tap Apps >  Settings. Advanced settings: Configure advanced 2. Tap Device maintenance > Battery for options: battery settings. Battery usage: View details of battery usage by •...
  • Page 137 Mount a Memory Card Videos • When you install an optional memory card, it is Apps • automatically mounted (connected to the device) and prepared for use. However, should you unmount the To increase available memory: card without removing it from the device, you need to 1.
  • Page 138 Remove a Memory Card Format a Memory Card Warning: When formatting an SD card, you should back Warning: To prevent damage to information stored on up your music and photo files that are stored on the the memory card, unmount the card before removing it card because formatting the SD card deletes all the from the device.
  • Page 139 Device Security Check the amount of available RAM. You can close Configure and monitor security settings for your device. background apps and reduce the amount of RAM you 1. From a Home screen, tap Apps >  Settings. are using to speed up your device. 2.
  • Page 140: Applications Settings

    Applications Settings Manage settings for applications on your device. You can download and install new applications on your 4. Tap  More options for the following options: device. Use Application manager settings to manage Sort by size/name: Sort the apps by size or •...
  • Page 141 Reset app preferences: Reset options that have Notifications: Configure notifications from • • been changed. Existing app data is not deleted. the app. 5. Tap an application to view and update information Permissions: View permissions granted to the • about the application. The following options are app for access to your device’s information.
  • Page 142: Lock Screen And Security

    Lock Screen and Security Secure your device and protect your data with Lock Screen and Security settings. Set a Screen Lock PIN: Select a PIN to use for unlocking the screen. • This option provides medium to high security. It is recommended that you secure your device using a Password: Create a password for unlocking the •...
  • Page 143 4. Choose a screen lock option: Note: You must sign up for a Samsung account and enable Google location service to use Find My Mobile. Info and app shortcuts: Display a dual clock, • owner information, or app shortcuts on the 1.
  • Page 144 Lock your private content and apps to enhance security. Require a numeric PIN or password to decrypt your You must sign in to your Samsung account in order to optional memory card (not included) when you first use Secure Folder. You must also set a secure lock for access it after powering on your device.
  • Page 145 Other Security Settings View Passwords Display password characters briefly as you type them. Set Up or Change Password 1. From a Home screen, tap Apps >  Settings. Set up or change your password for Factory data reset. 2. Tap Lock screen and security > Other security 1.
  • Page 146 Send security reports: Use Wi-Fi to send 1. From a Home screen, tap Apps >  Settings. • security reports to Samsung for threat analysis. 2. Tap Lock screen and security > Other security settings for the following Credential storage Device Administration options:...
  • Page 147 Advanced Security Settings Notification access: View the applications that • can access notifications you receive on your Use these options to configure advanced security device. settings. Do not disturb permission: View which apps • 1. From a Home screen, tap Apps >...
  • Page 148: Cloud And Accounts

    Cloud and Accounts Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content. Samsung Cloud 3. Once a Samsung account is configured, the...
  • Page 149 Samsung Notes: Sync your notes and your Samsung account. categories. Network settings: Limit syncing data from your Samsung account to only when the Internet: Sync bookmarks, saved pages, device is connected to a Wi-Fi network. and opened tabs from your browser.
  • Page 150 Accounts Synchronize Accounts You can synchronize your calendar, contacts, and other Configure email, social networking, and other types of accounts. supported accounts. 1. From a Home screen, tap Apps >  Settings. Add an Account 2. Tap Cloud and accounts > Accounts > You can add and manage all your email, social [Account type].
  • Page 151 Backup and Restore Note: Account settings and available features vary between account types and service providers. Contact Back up your data to your Samsung or Google accounts. your service provider for more information on your account’s settings. Samsung Account 1. From a Home screen, tap Apps >...
  • Page 152 Google Account Enable backup of your information to your Google account. 1. From a Home screen, tap Apps >  Settings. 2. Tap Cloud and accounts > Backup for options: Back up my data: Enable back up of application • data, Wi-Fi passwords, and other settings to Google servers.
  • Page 153: Google Settings

    Google Settings Configure your device’s Google settings. Customize Google Security: Configure the Android Device Manager • and apps security settings. To customize your Google settings: Set up nearby device: Set up another device • 1. From a Home screen, tap Apps >...
  • Page 154: Accessibility

    Accessibility Accessibility services are special features that make using the device easier for those with certain physical disabilities. Note: You can download additional accessibility Dark screen: Keep the screen turned off at all • applications from the Google Play store. times for privacy.
  • Page 155 High contrast keyboard: Adjust the size of the • Turn off all sounds: Turn off all notifications and • Samsung keyboard and change its colors to audio for privacy. increase the contrast between the keys and the Hearing aids: Improve the sound quality for use •...
  • Page 156 Dexterity and interaction Answering and ending calls: Select shortcuts • Universal switch: Control your device with your for answering and ending calls. • customized switches. Single tap mode: Dismiss or snooze alarms, • Assistant menu: Improve the device • calendar events, and timer alerts, and answer or accessibility for users with reduced dexterity.
  • Page 157: General Management

    General Management Configure your device’s language and input settings, manage date and time, and reset your device. Language and Input Default Keyboard You can select a default keyboard for your device’s Configure your device’s language and input settings. menus and keyboards. Language 1.
  • Page 158 Samsung Keyboard Google Voice Typing Configure options for using the Samsung keyboard. Speak rather than type your text entries using Google Voice typing. 1. From a Home screen, tap Apps >  Settings. 1. From a Home screen, tap Apps >...
  • Page 159 2. Tap General management > Language and input > Text-to-speech for options: Preferred TTS engine: Choose either the • Samsung or Google Text-to-speech engine. Tap Settings next to each TTS engine for options. Settings General Management DRAFT–FOR INTERNAL USE ONLY...
  • Page 160 Date and Time Use 24-hour format: Set the format for • displaying time. By default, your device receives date and time information from the wireless network. When you are Report Diagnostic Info outside network coverage, you may want to set date and time information manually using the date and time This feature sends diagnostic information about your settings.
  • Page 161 Reset Settings Factory Data Reset You can reset your device to its factory default settings, You can reset your device to factory defaults, erasing all which resets everything except the security, language, data from your device. and account settings. Personal data is not affected. This action permanently erases ALL data from the 1.
  • Page 162 Warning: If you reset your Google Account password, you must wait 72 hours after changing your password to perform a factory data reset on your device. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2.
  • Page 163: About Device

    Status: View the status of the battery, network, and other information about your device. Legal information: View legal notices and other • legal information, including your embedded Samsung legal information. Device name: View and change your device’s • name. Additional device information includes the •...
  • Page 164: Software Update

    Software Update Check for and install available software updates for your device. 1. From a Home screen, tap Apps >  Settings. 2. Tap Software update for the following options: Check for updates: Check for software updates. • Check software version: Check the version •...
  • Page 165 M O B I L E P H O N E Product Safety & Warranty Information Please read this manual before operating your device and keep it for future reference. This document contains important terms and conditions with respect to your device. By using this device, you accept those terms and conditions.
  • Page 166 READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase.
  • Page 167 Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 168 No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers. Open Source Software Some software components of this product, including but not limited to 'PowerTOP' and...
  • Page 169 TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS...
  • Page 170 RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS. Samsung KNOX Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer...
  • Page 171 © 2016 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:...
  • Page 172 System (CMAS) ....6 Samsung Mobile Products and Recycling ....6 GPS &...
  • Page 173: Section 1: Health And Safety Information

    Section 1: Health and Safety Information This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read this information before using your mobile device. Specific Absorption Rate (SAR) Certification Information...
  • Page 174 of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements.
  • Page 175 SAR levels for this device can be found at the following FCC website: www.fcc.gov/oet/ea/ The SAR information for this device can also be found on Samsung’s website: www.samsung.com/sar SAR information on this and other model devices can be accessed online on the FCC's website through http://transition.fcc.gov/oet/rfsafety/sar.html.
  • Page 176: Fcc Part 15 Information To User

    User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two...
  • Page 177: Commercial Mobile Alerting System (Cmas)

    For more information, please contact your wireless provider. Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories. Proper disposal of your mobile device and its battery is not only important for safety, it benefits the environment.
  • Page 178 Note: Dispose of unwanted electronics through an approved recycler. We've made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country. Note: Most carriers will provide a take-back option for products to be properly disposed when purchasing new products.
  • Page 179: Gps & Agps

    - recycle! Warning! Never dispose of batteries in a fire because they may explode. GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government...
  • Page 180 Certain Samsung mobile devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan.
  • Page 181: Emergency Calls

    • Always tell the emergency responder your location to the best of your ability; and • Remain on the mobile device for as long as the emergency responder instructs you. Navigation Maps, directions, and other navigation-data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time.
  • Page 182 calls, the mobile device must be switched on and in a service area with adequate signal strength. Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers.
  • Page 183: Fcc Hearing Aid Compatibility (Hac) Regulations For Wireless Devices

    FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise.
  • Page 184 M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled. M4 is the better/higher of the two ratings. M-ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode.
  • Page 185 However, these are not guarantees that all users will be satisfied. T ratings work similarly. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. HAC for Newer Technologies This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
  • Page 186: Restricting Children's Access To Your Mobile Device

    Caution! Some applications or prolonged usage may increase device temperature. Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or redness, or low-temperature burns. If the device feels hot to the touch, discontinue use and close all applications or turn off the device until it cools.
  • Page 187: Section 2: Online Legal Information

    Section 2: Online Legal Information SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service. Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, New Jersey 07660...
  • Page 188: Procedures For Dispute Resolution/30-Day Arbitration And Opt-Out Policy

    Procedures for Dispute Resolution/30-day Arbitration and Opt-Out Policy ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
  • Page 189 Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
  • Page 190 You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To opt out, you must send notice by e-mail to optout@sea.samsung.com, with the...
  • Page 191 Severability If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. [013016] Online Legal Information...
  • Page 192: Index

    Health and Safety Information 2 Online Legal Information 16 Restricting Children’s Access to Your Mobile Device 15 Samsung Mobile Products and Recycling 6 Specific Absorption Rate (SAR) Certification Information 2 Standard Limited Warranty 16 Terms & Conditions of Sale 16...

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