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Limited Warranty
What does this limited warranty
cover?
The manufacturer of this VTech product,
VTech Communications, Inc. ("VTech"),
warrants to the holder of a valid proof of
purchase ("Consumer" or "you") that the
Product and all accessories provided by
VTech in sales package ("Product") are
free from material defects in material
and workmanship, pursuant to the
following terms and conditions, when
installed and used normally and in
accordance with operating instructions.
This limited warranty extends only to the
Consumer for Products purchased and
used in the United States of America
and Canada.
What will VTech Communications
do if the Product is not free from
material defects in materials and
workmanship during the limited
warranty period ("Materially
Defective Product")?
During the limited warranty period,
VTech's authorized service
representative will replace at VTech's
option, without charge, a Materially
Defective Product. If we choose to
replace the Product, we may replace
it with a new or refurbished Product of
the same or similar design. VTech will
return replacement products to you in
working condition. VTech will retain
defective parts, modules, or equipment.
Replacement of the Product, at VTech's
option, is your exclusive remedy. You
should expect the replacement to take
approximately 30 days.
How long is the limited warranty
period?
The limited warranty period for the
product extends for ONE (1) YEAR
from date of purchase (90 days on
products purchased as Refurbished*).
This limited warranty also applies to
replacement Products for a period of
either (a) 90 days from the date the
replacement Product is shipped to you
or (b) the time remaining on the original
one-year limited warranty (90-day
limited warranty on products that are
purchased as Refurbished*). Whichever
is longer.
*Refurbished products purchased
from our online store carry a 90-day
replacement warranty.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion; or
2. Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech; or
3. Product to the extent that the
problem experienced is caused by
signal conditions, network reliability
or cable or antenna systems; or
4. Product to the extent that the problem
is caused by use with non-VTech
electrical accessories; or
5. Product whose warranty/quality
stickers, Product serial numbers
plates or electronic serial numbers
have been removed, altered or
rendered illegible; or
6. Product purchased, used, serviced,
or shipped for repair from outside the
United States, or used for commercial
or institutional purposes (including
but not limited to Products used for
rental purposes); or
7. Product returned without valid proof
of purchase (see 2 below); or
8. Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the United
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