Table of Contents
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Before usng ths telephone, please read the
Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate
your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton
and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and
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Table of Contents
Related Manuals for VTech CS5121-2
Summary of Contents for VTech CS5121-2
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Page 1: Important Safety Instructions
Ths manual has all the feature operatons and troubleshootng necessary to nstall and operate your new VTech telephone. Please revew ths manual thoroughly to ensure proper nstallaton and operaton of ths nnovatve and feature rch VTech product. For support, shoppng, and everythng new at VTech, vst our webste at www.vtechphones.com. -
Page 2: Table Of Contents
Table of contents Getting started ....1 Parts checklst ....1 Telephone base and charger(s) nstallaton . - Page 3 Table of contents Set number of rngs....34 Set telephone base rnger ... . 35 Set remote access code .
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Page 4: Getting Started
A BC D E F 1. Quck start gude PQRS W X Y Z TONE OPER 2. Handsets (2 for CS5121-2, 3 for CS5121-3/CS5122-3, 4 for CS5121-4) 5. Chargers (1 for CS5121-2, 2 for CS5121-3/CS5122-3, 3 for CS5121-4) 6. Charger adapters... -
Page 5: Telephone Base And Charger(S) NstallatOn
Getting started Telephone base and charger(s) installation Install the telephone base and charger(s) as shown below. Make sure that the • Use only the electrcal outlet s not controlled by a wall swtch. If you subscrbe to hgh-speed power adapter(s) Internet servce (Dgtal Subscrber Lne - DSL) through your telephone lnes, suppled wth ths product. -
Page 6: Battery Installation And Charging
Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power s low, LOW BATTERY wll be dsplayed and wll flash on the handset screen. -
Page 7: Mounting Bracket Installation
Getting started Mounting bracket installation Your telephone base comes wth the mountng bracket nstalled, ready for desktop use. You may also mount your telephone onto a standard telephone wall plate. Wall mounting bracket installation: To prepare the telephone base for wall mountng, you wll need to remove the bracket f t s currently attached for desktop use. - Page 8 Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your phone comes ready for table or desktop use. If you have repostoned the bracket for wall mountng and now want to return to desktop use, follow these steps: Insert the lower porton tabs of the mountng bracket nto the upper grooves of the telephone base.
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Page 9: Handset Layout
Getting started Handset layout CHARGE light • On when the handset s chargng n the telephone base or charger. /VOL-/CID • When the telephone s not n use, press to revew the call log. • Press and hold whle the phone s not n use to adjust rnger volume. -
Page 10: Telephone Base Layout
Getting started Telephone base layout X/DELETE • Pr e s s t o d e l e te m e s s ag e currently playng (page 39). • Press twce to delete all old messages when answerng system s not n use (page 40). /REPEAT •... -
Page 11: Telephone Settings
Telephone settings Date and time If you subscrbe to caller ID servce, the date and tme wll be set automatcally • In the event of a wth the next ncomng call. If you do not have caller ID servce, you can set the power falure, the date and tme manually and ndvdually for each handset. -
Page 12: RNger
Telephone settings Ringer You can select from the dfferent rngers. Press PROG when the handset s not n use. Press untl the screen dsplays RINGER: and the current settng. Press SELECT. The current setting flashes, and you will hear a sample of the ringer. Press to select RINGER: 1, 2, 3, or 4. -
Page 13: DAl Mode
Telephone settings Dial mode If you have touch tone servce, the telephone s ready for use as soon as the • If, n the future, battery s charged. If you have pulse (rotary) servce, you wll need to change your phone the dal mode. -
Page 14: Language
Telephone settings Language Press PROG when the handset s not n use. untl LANGUAGE s dsplayed. Press Press SELECT. The current setting flashes. Press untl the screen dsplays the desred language (ENGLISH, ESPANOL or FRANCAIS). Press SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.com... -
Page 15: Telephone Operation
Telephone operation Make calls • Press • The call tmer -OR- wll be actvated durng a call to Enter the phone number first. You can press show call duraton. CHAN/REMOVE to erase dgts. • The handset wll Press beep f t s moved out of range whle Answer calls on a call. -
Page 16: Call WaTNg
Telephone operation Call waiting If you subscrbe to call watng servce and you are on a call when a new call comes n, you wll hear a beep. The caller ID nformaton wll be dsplayed f you subscrbe to combned caller ID wth call watng servce from your local telephone company. -
Page 17: RedAl
Telephone operation Redial • The telephone stores five most recently dialed telephone numbers on the redal lst. When the lst s full, the oldest entry s deleted to make room for the new entry. • Press REDIAL/PAUSE, then press revew the redal lst. Press CHAN/REMOVE to delete the dsplayed number. •... -
Page 18: Transfer An External Call
Telephone operation Transfer an external call An external call can be forwarded to another handset durng a conversaton. Whle on a call, press SELECT/X-FER on the orgnatng handset and ts screen wll show CALL TRANSFERED. When the other handset(s) rngs, press answer and ts screen wll show TRANSFERED CALL. -
Page 19: DRectory
Telephone operation Directory The drectory can store up to 20 entres (ncludng nne speed dal entres). Each • Each handset entry may consst of a number up to 24 dgts and a name up to 14 characters. drectory s ndependent Store a directory entry of the other handsets. -
Page 20: Character Chart
Telephone operation Character chart Use the dal pad keys and the chart below to enter a name (up to 14 characters). An error tone wll sound f you try to enter more than 14 characters. Each press of a partcular key causes the characters to be dsplayed n the followng order: Characters by number of key presses Dal key &... -
Page 21: Edit A Directory Entry
Telephone operation Edit a directory entry Press DIRECTORY. Press - OR - Press the dial pad key for the first letter of the entry you want to edit. If necessary, scroll When the screen dsplays the desred entry, press SELECT. Then press Press SELECT. -
Page 22: Delete A Directory Entry
Telephone operation Press to choose Y (yes) f you wsh to customze ths entry, or choose N (no) for a normal rnger. If you choose Y, a drectory entry. Press SELECT to confirm and you will hear a confirmation tone. Delete a directory entry Press /VOL+/... -
Page 23: Copy A Directory Entry Into Speed Dial
Telephone operation Copy a directory entry into speed dial Press DIRECTORY. Press - OR - Press the dial pad key for the first letter of the entry you want to copy. If necessary, scroll When the screen dsplays the desred entry, press SELECT. -
Page 24: Speed DAl
Telephone operation Speed dial Your telephone can store up to nne telephone numbers wth names (up to 14 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn n each handset. Store a speed dial entry Press PROG when the handset s not n use and then press screen dsplays SPEED DIAL. -
Page 25: Edit A Speed Dial Entry
Telephone operation Press (no) for a normal rnger. If you choose Y, a Press SELECT or PROG to confirm. You will hear a confirmation tone. Edit a speed dial entry Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. -
Page 26: Delete A Speed Dial Entry
Telephone operation Delete a speed dial entry Press and hold the speed dal locaton key (1-9) of the desred entry when the handset s not n use. When the screen dsplays the desred entry, press SELECT. Then press untl DEL (delete) flashes. Press SELECT. -
Page 27: Reassign Speed Dial Locations
Telephone operation Reassign speed dial locations Press handset s not n use. When the screen dsplays the desred entry, press SELECT. Press Press SELECT. The screen dsplays ENTER 1-9. Press a key (1-9) to reassgn ths entry nto another memory locaton. You wll hear a confirmation beep. -
Page 28: About Caller Id
Telephone operation About caller ID The caller ID wth call watng feature n ths telephone lets you see the name and telephone number of the caller before answerng the call, even when already on a call. These features requre servces provded by your local telephone company. -
Page 29: Call Log
t wll not affect the call log of other handset(s). call. In addton, the callers may ntentonally block ther names and/or telephone numbers. VTECH 800-595-9511 6:10 Tme of call www.vtechphones.com Caller’s telephone number New call log ndcator and... -
Page 30: RevEw The Call Log
Telephone operation Review the call log Press /VOL-/CID to vew the call log when the handset s not n use. Press to scroll through the entres. There wll be an error tone when you reach the end of the call log lst and the screen wll dsplay END OF LIST. -
Page 31: DAl A Call Log Number
Telephone operation Dial a call log number Press /VOL-/CID to enter the call log when the handset s not n use. Press -OR- Press /VOL-/CID to enter the call log when the handset s not n use. Press Press SELECT, then DIAL flashes. Press to select the desred entry, then press to select the desred entry. -
Page 32: Save A Call Log Entry To The Directory
Telephone operation Save a call log entry to the directory Press /VOL-/CID to enter the call log when the handset s not n use. Press to select the desred entry. If you wsh to change how the number s saved, press # repeatedly untl the desred opton dsplays. -
Page 33: Delete From The Call Log
Telephone operation Delete from the call log Delete an entry: Press /VOL-/CID to enter the call log. Press Press CHAN/REMOVE. You will hear a confirmation beep. Delete all entries: Press and hold CHAN/REMOVE when the telephone s not n use. The screen dsplays ERASE ALL? N Y. -
Page 34: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays: When: The caller s blockng the name nformaton. PRIVATE NAME The caller s blockng the telephone number PRIVATE NUMBER nformaton. PRIVATE CALLER The caller s blockng the name and number nformaton. Ths caller’s name s unavalable. UNKNOWN NAME UNKNOWN NUMBER Ths caller’s number s unavalable. -
Page 35: Answering System
Answering system Message capacity The answerng system can record up to 95 messages, dependng on the length of each message. Each ndvdual message can be up to four mnutes n length, and the total maxmum recordng tme s approxmately 12 mnutes. Messages wll reman avalable for replay untl they are deleted. -
Page 36: ActVate The AnswerNg System
Answering system Activate the answering system The answerng system must be turned on to answer and record messages. If the answerng system s turned on, the ANS ON/OFF lght wll be on. Press ANS ON/OFF to turn the answerng system off or on. Set the clock Before playng each message, the answerng system announces the day and tme of the message receved. -
Page 37: Answering System Setup
Answering system Answering system setup The answerng system uses voce prompts to gude you through the steps to set up the answerng system. Press SET UP menu. Set number of rings Ths feature allows you to select the number of rngs before the answerng system answers. -
Page 38: Set Telephone Base RNger
Answering system Set telephone base ringer Ths feature allows you to select the telephone base rnger volume level. Press SET UP when n dle mode untl the system announces the telephone base rnger settng. There are three levels: HI (hgh), OF (off) and LO (low). Press /SKIP or /REPEAT untl the system announces the desred telephone base rnger volume level, then press SET UP to save the settng and go to the next settng, or press... -
Page 39: Set Message Alert Tone
Answering system Set message alert tone Ths feature programs the system to beep every 10 seconds to alert you of new • The answerng messages when the telephone s not n use. The tone wll stop when all new system must be messages have been revewed. -
Page 40: OutgoNg Announcement
Answering system Outgoing announcement The outgong announcement s the greetng callers hear when calls are answered by the answerng system. The telephone s preset wth a greetng that answers calls wth “Hello, please leave a message after the tone.” You can use ths preset announcement, or replace t wth your own. -
Page 41: Record Your Own Announcement
Answering system Record your own announcement Press ANNC whle n dle mode and the system wll announce “Announcement. • When your Press PLAY or press RECORD.” announcement s deleted, calls Press RECORD and the system announces, “Record after the tone. Press wll be answered STOP when you are done.”... -
Page 42: New Message NdCatOn
Answering system New message indication The message display counter will flash when there are new answering system messages. If the new message alert tone s turned on, the telephone base wll beep every ten seconds when there are unrevewed messages. Message playback Press /PLAY/STOP to lsten to messages. -
Page 43: Delete All Messages
Answering system Delete all messages Press X/DELETE when the system s not n use. The system wll announce • Memos shorter “To delete all old messages, press DELETE again.” Press X/DELETE agan. All than one second prevously heard messages wll be erased. The system wll announce “ All old wll not be recorded. -
Page 44: Call Screening
Answering system Call screening If the answerng system s on, you can lsten at the telephone base to a caller leavng a message on the answerng system. If the base volume s set to 1, you wll not hear your messages as callers leave them. Call intercept When a caller s leavng a message on the answerng system and you decde to answer the call, press... -
Page 45: Message Window Displays
Answering system Message window displays The message counter usually dsplays the total number of memos and ncomng messages. See the lst below for explanatons of other dsplays n ths counter. Window displays: 1-95 0-94 (flashing) 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 (flashing) 1-95... -
Page 46: Remote Access
Answering system Remote access A two-dgt securty code s requred to access the system remotely from any touch tone telephone that does not share the same lne wth your answerng system. The factory preset code s 19; see page 35 to change t. Dal your telephone number from any touch tone telephone. -
Page 47: Appendix
Handset display screen messages Dsplays: LOW BATTERY CID EMPTY CONNECTING... DIRECTORY EMPTY LINE IN USE MEMORY FULL XX MISSED CALLS **PAGING** PARALLEL SET ON PHONE POWER FAILURE OR OUT OF RANGE **RINGING** When: The battery needs to be recharged. There are no call log entres. The cordless handset s searchng for the telephone base. - Page 48 Handset display screen messages Dsplays: When: RINGER OFF SCANNING... SYSTEM HS BUSY The handset rnger s turned off. The telephone base s searchng for another avalable channel. Another system handset s n use. www.vtechphones.com...
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Page 49: Battery
Battery After the battery is fully charged for 16 hours, you can expect the following performance: Operaton Whle n use (talkng) Whle not n use (standby*) *Handset s off the telephone base but not n use. The battery needs chargng when: •... -
Page 50: Important Safety NstructOns
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all nstructons. Follow all warnngs and nstructons marked on the product. Unplug ths product from the wall outlet before cleanng. -
Page 51: Troubleshooting
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our webste at www.vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery s nstalled and charged correctly (page 3). For optmum daly performance, return the handset to the telephone base or charger(s) after use. - Page 52 Troubleshooting Problem Suggestion The battery does not • Make sure the handset s placed n the telephone base or charger(s) correctly. The handset CHARGE lght should be on. charge n the handset • Remove the battery from the handset and then re-nstall t n the handset. Put the handset or the handset battery back to the telephone base or charger(s) and charge for 16 hours.
- Page 53 Troubleshooting Problem Suggestion There s no dal tone. • Frst, try all the above suggestons. • Move the handset closer to the telephone base. It mght be out of range. • The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. •...
- Page 54 Troubleshooting Problem Suggestion The telephone does • Make sure the handset rnger s on (page 9) and the telephone base rnger s on (page 35). not rng when there s • Make sure the telephone lne cord and power adapter are plugged n properly (page 2). an ncomng call.
- Page 55 Troubleshooting Problem Suggestion I cannot dal out. • Frst, try all the above suggestons. • Make sure there s a dal tone before dalng. It s normal f the handset takes a second or two to synchronze wth the telephone base before producng a dal tone. Wat an extra second before dalng.
- Page 56 Troubleshooting Problem Suggestion There s nose • The handset may be out of range. Move t closer to the telephone base. or nterference • Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause nterference. Try movng the applance or telephone base to another outlet. durng a telephone •...
- Page 57 Troubleshooting Problem Suggestion I hear other calls when • Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are stll other calls, the problem s probably n the wrng or local servce. Call your local usng the telephone.
- Page 58 Troubleshooting Problem Suggestion The system does • Make sure you subscrbe to caller ID wth call watng features provded by the local telephone company. not receve caller ID, • The caller may not be callng from an area whch supports caller ID. or the system does •...
- Page 59 Troubleshooting Problem Suggestion The answerng system • Make sure the answerng system s on. does not record • Make sure the memory of the answerng system s not full. messages. The messages on the • If a caller leaves a very long message, part of t may be lost when the system dsconnects the call after four mnutes.
- Page 60 Troubleshooting Problem Suggestion The announcement • When recordng the announcement, make sure you speak n a normal tone of voce about nne nches from the telephone base. message s not clear. • Make sure there is no background noise (television, music, traffic, etc.) when recording. My cordless handset •...
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Page 61: Operating Range
Operating range Ths cordless telephone operates wth the maxmum power allowed by the Federal Communcatons Commsson (FCC). Even so, ths handset and telephone base can communicate over only a certain distance ---- which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset s out of range, the handset wll dsplay CONNECTING... -
Page 62: About Cordless Telephones
How long is the limited warranty period? The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to the repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty;... - Page 63 VTech assumes no rsk for damage or loss of the Product n transt. If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze the cost of repar pror to any further repar actvty.
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Page 64: Fcc, Acta And Ic RegulatOns
The telephone base shall be nstalled and used such that parts of the user’s body other than the hands are mantaned at a dstance of approxmately 20 cm (8 nches) or more. If you choose to use a clppng devce, please make sure to only use the suppled VTech belt clp. -
Page 65: The Rbrc ® Seal
llegal n your area. VTech’s partcpaton n RBRC at authorzed VTech product servce centers. Please call 1-800-8-BATTERY bans/restrctons n your area. VTech’s nvolvement n ths program s part of ts commtment to protectng our envronment and conservng natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. -
Page 66: OperatNg Range
Technical specifications Frequency control Crystal controlled PLL syntheszer Transmt frequency Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz Channels Nomnal effectve range Maxmum power allowed by FCC and IC. Actual operatng range may vary accordng to envronmental condtons at the tme of use. Sze Handset: 7.32n X 2.01n X 1.57n (186.0mm X 51.0mm X 40.0mm) Telephone base: 5.95n X 5.34n X 3.70n (151.1mm X 135.6mm X 94.0mm) -
Page 67: DAl A Call Log Number
Index About cordless telephones 59 Actvate the answerng system 33 Answer calls 12 Answerng system Answerng system setup 34 Base volume Battery 3, 46 Call ntercept 41 Call log 26 Call log dsplay screen messages 31 Call screenng 41 Call watng 13 Caller ID 25 Channel 12 Charger nstallaton... - Page 68 RBRC seal 62 ® Reassgn speed dal locatons 24 Record a memo 40 Record your own announcement 38 Redal 14 Remote access 43 Revew the drectory 17 Revew the call log 27 Rnger 9 Rnger volume 9 Save a call log entry to the drectory 29 Set message alert tone 36 Set number of rngs 34 Set remote access code...
- Page 69 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Dstrbuted n the U.S.A. by VTech Communcatons, Inc. Beaverton, Oregon Dstrbuted n Canada by VTech Technologes Canada, Ltd., Rchmond, B.C. Copyrght ©2008 for VTECH TELECOMMUNICATIONS LTD. Prnted n Chna.
- Page 70 User’s manual w w w . v t e c h p h o n e s . c o m Models: CS5121-2/CS5121-3 CS5122-3/CS5121-4...