Sprint Airave User Manual

Base station
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T T M M

User Guide

Sprint AIRAVE™
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL
name and logo, and other trademarks are trademarks of Sprint
Nextel.
Printed in Korea.

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Summary of Contents for Sprint Airave

  • Page 1: User Guide

    T T M M User Guide Sprint AIRAVE™ www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in Korea.
  • Page 2 AIRAVE_PCSR01_PS_072607_F3...
  • Page 3: Table Of Contents

    Table of Contents Welcome to Sprint ....... . .i Introduction ........ii Section 1: Getting Started .
  • Page 4 6B. Manufacturer’s Warranty ......43 Manufacturer’s Warranty ........44 Index .
  • Page 5: Welcome To Sprint

    Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want.
  • Page 6: Introduction

    Introduction This User Guide introduces you to the Sprint AIRAVE™ base station service and all the features of your new device. It’s divided into four sections: Section 1: Getting Started Section 2: Your Device Section 3: Optional Installation and Troubleshooting Section 4: Safety and Warranty Information Throughout this guide, you’ll find tips and techniques that...
  • Page 7: Section 1: Getting Started

    Section 1 Getting Started T T M M...
  • Page 9: Quick Setup

    S e c t i o n 1 A Quick Setup In This Section AIRAVE Quick Setup Setting up service on your new AIRAVE base station is fast and easy. This section outlines the procedures needed to quickly set up the base station. Section 1A: Quick Setup...
  • Page 10: Airave Quick Setup

    AIRAVE Quick Setup Congratulations on the purchase of your Sprint AIRAVE™. Your purchase of this base station ensures that you and your family will have reliable wireless telephone service while in your home or small office. Confirm that your package contains the following...
  • Page 11 Note: A router with at least one free Ethernet port is required to connect the AIRAVE. Place the base station in an elevated location, such as the top of a book shelf or tall cabinet. For best results place the base station in an open room with a window.
  • Page 12 Power LED: should be blue, indicating that the base station is receiving power System LED: should be blue, indicating that the base station is properly communicating with the Sprint network. GPS LED: should be blue, indicating that the base station has detected a valid GPS signal. If the GPS...
  • Page 13: Section 2: Your Device

    Section 2 Your Device T T M M...
  • Page 15: Additional Setup Information

    Overview Activating your AIRAVE Account Getting Help Getting started with your new Sprint AIRAVE™ is a simple matter. This section walks you through an overview of the product, package contents, activation, and how to contact Sprint for assistance with your service and your base station.
  • Page 16: Overview

    Overview The AIRAVE is used within your home or small office to extend your Sprint coverage area through an existing Internet Broadband Connection. Internet Internet Broadband Broadband Router Router Power Power System System GPS GPS About the size of a traditional wireless access point (WAP),...
  • Page 17 Although a maximum of three phones can connect to the AIRAVE at any one time, up to fifty cell phones can be registered on a specific base station. From this group of up to fifty phone numbers, only the first three callers to initiate a call can connect to the base station.
  • Page 18 You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption. 911 services may be limited in areas outside of Sprint's network coverage. Not all public safety answering points have location-based E911 technology. Always be prepared to report your location to the 911 operator when placing an emergency call.
  • Page 19: Activating Your Airave Account

    TALK Sign on to your account at Call us toll-free at 1-888-211-4727 (Consumer customers) or 1-888-788-4727 (Business customers). Write to us at: Sprint Customer Service, P.O. Box 8077, London, KY 40742. Section 2A: Additional Setup Information on your wireless phone.
  • Page 21: Airave: The Basics

    This section will guide you through the basic features and functions of your Sprint AIRAVE™ base station. Section 2B: AIRAVE: The Basics...
  • Page 22: Components

    The base station is a very simple device with four LED indicators to let you know its status. Power Power System System T T M M Section 2B: AIRAVE: The Basics 1. Adjustable Antenna 2. Power LED 3. System LED 4. GPS LED 5. WAN LED...
  • Page 23 GPS signal and cannot validate accurate time and location information. Note: A GPS signal can also be obtained by connecting the external GPS antenna to the rear of the base station. Section 2B: AIRAVE: The Basics...
  • Page 24 Ethernet connection. It does not detect either an ISP connection or router connection to the ISP. Illuminates blue when a valid Ethernet connection is detected. Illuminates red when a valid Ethernet connection is not detected. Section 2B: AIRAVE: The Basics...
  • Page 25: Rear View

    The rear of the base station has connectors for power, LAN, and an optional external GPS antenna (usually not necessary). 1. Heat Vents 2. WAN Port Section 2B: AIRAVE: The Basics 5. GPS Antenna Port 4. Power Switch 3. DC 5V Power Port...
  • Page 26 This connection port is then used to transmit voice and data through the Internet to the Sprint network, which then authenticates the AIRAVE base station and allows communication with the wireless phones. If the corresponding WAN LED does not illuminate,...
  • Page 27: Features

    (page 10). To prevent unauthorized users from accessing the base station and diminishing your available bandwidth, you have the option to restrict the use of your AIRAVE by calling Sprint Customer Service (See “Getting Help” on page 13).
  • Page 28: Maintenance Notes

    Do not clean the base station using chemical solvents or detergents, but with an anti- static cleaning pad. The AIRAVE should be placed at least 1-2 feet away from a Wi-Fi router. Do not obstruct the heat vents by blocking the openings or covering the base station.
  • Page 29: Section 3: Optional Installation

    Sec t ion 3 Optional Installation Troubleshooting T T M M...
  • Page 31: Antenna Installation

    In This Section Installing the External GPS Antenna If your AIRAVE is ever unable to receive a GPS signal, it may become necessary to improve the reception by installing the GPS antenna. This section outlines the installation of this external GPS antenna.
  • Page 32: Installing The External Gps Antenna

    Note: GPS signal strength can be greatly reduced in passing through walls or other hard surfaces. Follow these steps to connect the GPS antenna to the AIRAVE base station: Turn off the base station. Identify the GPS port located at the rear of the base station.
  • Page 33 Note: Do not completely remove the plastic cover. The top of the cover (closest to the antenna) is fastened to the base station and should not be removed. Insert the mini-coax connector into the GPS antenna port on the base station. WARNING Do not force the connector into the GPS antenna port as this can damage the connector.
  • Page 34 Reposition or reconnect the Ethernet cable and power cable, if necessary. Turn the base station on to allow the detection of both the external antenna connection and an available GPS signal. Section 3A: Antenna Installation...
  • Page 35: Troubleshooting

    Sec tion 3B Troubleshooting In This Section Troubleshooting Now that you’ve been given an overview of the AIRAVE base station, some situations might arise where you’ll need additional usage or connection help. This section provides some base station troubleshooting tips and techniques.
  • Page 36: Troubleshooting

    Troubleshooting My Power LED is not Illuminating. Make sure that one end of the power cord is securely connected to an active outlet and that the other end is properly connected to the power adapter. Make sure the power connector is securely inserted into the rear DC 5V port on the back of the base station.
  • Page 37 If the preceding fails, move the Power switch to the Off position, remove the power cord from the wall outlet, and then remove the power connector from the DC 5V port at the rear of the base station for at least 10 seconds.
  • Page 38 If this is the problem, install the external GPS antenna (page 26). The AIRAVE base station seems to be getting too hot. Make sure there is nothing blocking the heat vents located along the side of the base station.
  • Page 39 You have the option to restrict the use of your AIRAVE to specified numbers by calling Sprint Customer Service. (See “Getting Help” on page 13.) When the base station is unsecured, the first three callers detected within the base station’s area are...
  • Page 41: Section 6: Safety And Warranty Information

    Sec t ion 4 Safety and Warranty Information T T M M...
  • Page 43: Important Safety Information

    Important Safety Information In This Section General Precautions Maintaining Safe Use of and Access to Your Base Station Radio Frequency (RF) Energy Owner’s Record Proprietary Notice This user guide contains important operational and safety information that will help you safely use your base station. Failure to read and follow the information provided in this user guide may result in serious bodily injury, death, or property damage.
  • Page 44: General Precautions

    General Precautions There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. Avoid exposing your base station to rain or liquid spills. If your base station does get wet, immediately turn the power off and remove the power connector.
  • Page 45: Maintaining Safe Use Of And Access To

    You may not be able to make 911 calls in the event of an electrical power outage, broadband connection failure, or other service disruption. 911 services may be limited in areas outside of Sprint's network coverage. Not all public safety answering points have location-based E911 technology. Always be prepared to report your location to the 911 operator when placing an emergency call.
  • Page 46: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy Understanding How Your Base Station Operates Your base station functions as a radio transmitter and receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When you use your base station, the system handling your call controls the power level.
  • Page 47: Owner's Record

    MAC ID are on a sticker affixed on the side of the unit. Record the serial number in the space provided below. This will be helpful if you need to contact us about your base station in the future. Model: Sprint AIRAVE™ Serial No.: MEID No.:...
  • Page 48: Proprietary Notice

    Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073 Section 4A: Important Safety Information...
  • Page 49: Manufacturer's Warranty

    Sec tion 4B Manufacturer’s Warranty In This Section Manufacturer’s Warranty Your AIRAVE has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.
  • Page 50 Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG’s base station and accessories (“Products”) included in this package are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:...
  • Page 51 SAMSUNG may, at SAMSUNG’s sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product. All other repaired/replaced Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.
  • Page 52 OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE.
  • Page 53 ©2007 Samsung Telecommunications America, LLC. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice. [011604] Section 4B: Manufacturer’s Warranty...
  • Page 55 Numerics 911 Service 12 Activation 13 AIRAVE Front View 16 Off 6 On 6 Rear View 19 AIRAVE Features 21 Front View 16 GPS 21 GPS Antenna Connection 26 Mini-coax 27 Overview 26 GPS Antenna Port 21 GPS LED 17...
  • Page 56 Vents 20 WAN LED 18 WAN Port 20 Index...

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