Ejoin ACOM6 Series User Manual
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Ejoin ACOM6 Series User Manual

Sms gateway
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EJOIN ACOM6xx Series SMS Gateway
Date
2013/4/18
2014/5/26
2015/7/17
2017/6/5
2019/10/28
Shenzhen Ejoin Technology Co.,Ltd.
User Manual
Revision History
Version
V1.0
V1.1
V1.2
Document restructured
V1.3
V1.4
Description
First draft
Features added
Features added
Features added
SMS Gateway User Manual
Autor
Ryan Yang
Chelson Chou
Chelson Chou
Wendy Guo
Chelson Chou
Chelson Chou

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  • Page 1 SMS Gateway User Manual EJOIN ACOM6xx Series SMS Gateway User Manual Revision History Date Version Description Autor 2013/4/18 V1.0 First draft Ryan Yang 2014/5/26 V1.1 Features added Chelson Chou Chelson Chou 2015/7/17 V1.2 Document restructured Wendy Guo 2017/6/5 V1.3 Features added...
  • Page 2 Technology makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Ejoin Technology shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual.

  • Page 3: Table Of Contents

    Chapter Ⅲ Web Settings..................10 Login........................10 Basic Settings......................10 Gateway Settings....................12 3.3.1 Port Settings....................12 3.3.2 Base Stations....................13 3.3.3 IMEI Settings....................15 3.3.4 PIN Settings....................16 3.3.5 SIM Settings....................17 3.3.6 Number Settings..................17 3.3.7 Billing Settings.................... 19 Shenzhen Ejoin Technology Co.,Ltd.
  • Page 4 3.4.11 MMS Settings.................... 41 Application Settings..................... 42 3.5.1 Translate Settings..................42 3.5.2 SIM Pool Settings..................42 3.5.3 Auto Recharge.....................43 3.5.4 State Notification..................46 Advanced Setting....................47 3.6.1 Network settings..................47 3.6.2 Port Settings....................48 3.6.3 LED Settings....................48 3.6.4 Other Settings....................49 Shenzhen Ejoin Technology Co.,Ltd.
  • Page 5 3.8 Running Status....................... 57 3.8.1 Port Status..................... 57 3.8.2 System Status....................60 3.8.3 Media Statistics..................... 61 3.8.4 SMS Statistics....................62 3.8.5 Traffic Statistics.................... 62 3.8.6 Inter-Call Status....................63 3.8.7 SMS Query....................63 3.9 Save and Reboot...................... 64 Chapter IⅤ FAQ....................64 Shenzhen Ejoin Technology Co.,Ltd.

  • Page 6: Chapter Ⅰ Equipment Information

    Chapter Ⅰ Equipment Information Product Brief Ejoin SMS gateway is a multi-functional and high performance product, which supports SMS sending, receiving and group sending. It’s different from traditional modem, it’s based on IP network, with the SMPP/HTTP API, customers can develop SMS server easily. It is widely used in mobile marketing, verify code, bulk SMS and corporate SMS.

  • Page 7: Product Appearance

     32 SIM slots (Multi Sim Rotation Model Sim Slot will be more than Port numbers)  1 Power light (indicate the status of the power connection)  32 LED lights (indicate the status of SIM cards)  2 fans Shenzhen Ejoin Technology Co.,Ltd.

  • Page 8: Special Features

    SMS Gateway User Manual Special Features  Support SIM rotation (Optional Model)  Support 2G/3G/4G Sim Cards  Support ERMS( Ejoin Remote Management System)  AT Command Directly  Support hot-swap  Support HTTP/SIP SMS API/USSD API  Support IMEI modification ...

  • Page 9: Chapter Ⅱ Equipment Installation

    Insert SIM cards like the figure 2.1-1. The SIM cards should be mini-SIM (2FF). Figure 2.1-1 SIM Card Placement Antenna Installation The external antenna should be installed vertically always on a site with a good wireless signal. Figure 2.2-1 Antenna Installation Shenzhen Ejoin Technology Co.,Ltd.

  • Page 10: Network Connection

    Figure 2.3-1 Network Connection Power Connection Connect the small end of the power cable to the power input on the back panel, and plug the other end of the cable into a 220V power outlet. Figure 2.4-1 Power Connection Shenzhen Ejoin Technology Co.,Ltd.

  • Page 11: Serial Connection

    SMS Gateway User Manual 2.5 Serial Connection Connect one side of serial cable to the console port on the back panel, another side to computer USB port.(Don't need connect it normally) Figure 2.5-1 Serial Connection Shenzhen Ejoin Technology Co.,Ltd.

  • Page 12: Chapter Ⅲ Web Settings

    There are three types of WAN port IP: Static, Dynamic and PPPoE. (Default static IP is 192.168.1.67). You can also change the wan settings when get a new device. If you want to access in this default IP, your local PC need a same network segment 192.168.1.xxx. Shenzhen Ejoin Technology Co.,Ltd.
  • Page 13 WAN IP The WAN IP address of gateway IP Mask The subnet mask of gateway Default Gateway Default gateway IP address. Example: router IP. DNS Gateway Domain name server IP address. Example: 8.8.8.8. Table 3.2-1 Shenzhen Ejoin Technology Co.,Ltd.

  • Page 14: Gateway Settings

    Hardware Properties Multi sim cards rotation model (ACOM616-64,ACOM632-128,ACOM632- 256,ACOM632-512,ACOM664-256,ACOM664-512) are able to disable /enable different sim slots by below settings.Select the ports which you need to disable/enable and submit to take effect. Figure 3.3.1-2 Hardware Properties Shenzhen Ejoin Technology Co.,Ltd.

  • Page 15: Base Stations

    SIM card will not register in the base station which signal is lower than the value. Base station switch period, the default value is 60 minutes. Base Switch Period station will switch automatically by the period (when base Shenzhen Ejoin Technology Co.,Ltd.
  • Page 16 Figure 3.3.2-3 Base Stations Settings Items Description Port NO. Gateway channel, starts from 1 to 16. Auto: every channel will select the base station automatically. Base Selection Poll: base station will switch during every switch period, if set a base Shenzhen Ejoin Technology Co.,Ltd.

  • Page 17: Imei Settings

    865 in port 1A, after click “copy”, every port will have a IMEI prefix 865, click “auto complete”, the IMEI prefix will generate automatically. If you just put an IMEI prefix in the blank, the IMEI will changed when SIM switch(default), and also you can change the Shenzhen Ejoin Technology Co.,Ltd.

  • Page 18: Pin Settings

    SIM card from being stolen and improve security. Most SIM cards don’t have PIN code. If a SIM card is with PIN, you need input PIN code in corresponding slot and enable “PIN Unblock”, then the SIM card will work. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 19: Sim Settings

    3.3.6 Number Settings You can get SIM Card number by USSD or SMS automatically. Reminder :It is necessary to fill in the sim cards number when enable port-inter port calling or sending. Figure 3.3.6-1 Auto Settings by USSD Shenzhen Ejoin Technology Co.,Ltd.
  • Page 20 SMS content of query sim cards number to the operator to get the SIM card number. Figure 3.3.6-2 Auto Settings by SMS You are also able to fill in sim cards number by manual.Submit the settings to take effect. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 21: Billing Settings

    Enable: query balance failed, use last balance Disable: query balance failed, balance show N/A, the sim can’t Use Last Balance be used if it is lower than invalid balance value and it show yellow sim LED Table 3.3.7-1 Shenzhen Ejoin Technology Co.,Ltd.
  • Page 22 SIM keywords. The card will show Service Num The operator number, it will send SMS back to you. Query Cmd SMS command for querying balance Balance Keys Same as Balance keywords. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 23: At Command

    You can also do the operations of delete and edit here. Figure 3.3.7-3 Tariff List 3.3.8 AT Command Module Operations You can select different module and do the operations of restart, stop and start. Figure 3.3.8-1 Module Operations Command Operation Shenzhen Ejoin Technology Co.,Ltd.

  • Page 24: Ussd Command

    Content The response after sending USSD/AT command. Table 3.3.8-1 Command Operations 3.3.9 USSD Command USSD Auto Send USSD command send automatically by the conditions below, Drop means drop the current call after call duration time reached. Shenzhen Ejoin Technology Co.,Ltd.
  • Page 25 Copy the USSD command to other channel. Show Current Display the active SIM cards. Show ALL SIM Display all SIM cards. Clear Data Clear the USSD response. Send Execute the USSD command. Table 3.3.9-1 USSD list Shenzhen Ejoin Technology Co.,Ltd.

  • Page 26: Switch Card

    1A, but if enable this button, the active card will still be 1B. Table 3.4.10-1 Basic Settings Conditions for Locking Card When the SIM reaches any conditions below, gateway will lock/switch it. Figure 3.3.10-2 Locking Card Conditions Shenzhen Ejoin Technology Co.,Ltd.
  • Page 27 Accumulated Failed SMS Count Checking Failed SMS num expired Consecutive Failed SMS Count Checking Con-failed SMS num expired Table 3.3.10-3 Description in call status Click the top right-hand corner “add port cfg”, can define different ports with different Shenzhen Ejoin Technology Co.,Ltd.

  • Page 28: Inter-Calling

    Table 3.3.11-1 Basic Settings When enable this function, after excessing the condition below, the idle port will call each other random (need to set the SIM number for every port first). Figure 3.3.11-2 Conditons Settings Shenzhen Ejoin Technology Co.,Ltd.

  • Page 29: Internet Settings

    SIM cards use data, this settings can protect sim card from blocking. The screenshot below shows time from 20:00 to 23:00, consume 100MB data. Figure 3.3.12-1 data flow schedule The screenshot below shows which URL the device will surf for consuming data. Figure 3.3.12-2 URL Settings Shenzhen Ejoin Technology Co.,Ltd.

  • Page 30: Sms Settings

    Port status Display the sim status. SMS Enabled Enable or disable the sms feature. SMS center number, it is strongly recommended don’t change the SMSC SMS center number Table 3.4.1-1 Port Settings 3.4.2 SMS Send Basic Settings Shenzhen Ejoin Technology Co.,Ltd.
  • Page 31 Third place: single limit,maximum number of bytes or Count rule maximum number. Fourth place: multiple header lenth,udhi Charging rules: 0-0-140-6 representation: support 7bit, the maximum single 140 bytes, when sending long sms, the udhi header is 6 bytes. Table 3.4.2-1 Basic Settings Shenzhen Ejoin Technology Co.,Ltd.

  • Page 32: Sms Receive

    You can select one or more ports to send SMS to different receiver. Successful and failed SMS records will be show below. Figure 3.4.2-2 Send SMS 3.4.3 SMS Receive You can check the latest SMS content and clean up all the SMS content on this page. Figure 3.4.3-1 SMS Content Shenzhen Ejoin Technology Co.,Ltd.

  • Page 33: Sms Forward

    Password Email password Mail sending Interval The device read email period. Table 3.4.4-1 Email to message Forward protocol: GSM When sim card receive sms, will forward the sms to the destination mobile which is set in Shenzhen Ejoin Technology Co.,Ltd.
  • Page 34 Sip server ip, If leave blank, sms will sent to sip server which set in sip Server ip settings. Content-type sip header, default is text/plain Content Charset utf-8 or Base64 Table 3.4.4-2 forward by SIP Forward protocol: HTTP POST and GET Shenzhen Ejoin Technology Co.,Ltd.
  • Page 35 Device Port The device port Charset UTF-8 or BASE64 Table 3.4.4-3 forward by HTTP Forward protocol: email Shenzhen Ejoin Technology Co.,Ltd.

  • Page 36: Sms Inter-Sending

    Enabled: different port send to different email address. Device use this email address to forward sms message to your email Sender addresses. Password Email password Recipient The destination email addresses Table 3.4.4-4 forward by Email 3.4.5 SMS Inter-Sending Figure 3.4.5-1 Scheduled Sending Shenzhen Ejoin Technology Co.,Ltd.

  • Page 37: Sms Control

    SMS sending by SIM call duration. Table 3.4.5-1 Scheduled Sending 3.4.6 SMS Control SMS control is for users to control the SIM card SMS counts. And the data will not flush even you restart the device or pull off the SIM. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 38: Smpp Settings

    External Short Messaging Entities (ESME). The protocol is a level-7 TCP/IP protocol, which allows fast delivery of SMS messages. EJOIN device support SMPP V3.4, it can works as SMPP client and server, but we usually used it as a SMPP server BASIC settings Shenzhen Ejoin Technology Co.,Ltd.
  • Page 39 Disabled: don’t forward sms to smpp client. Sms Report Msg Type Sms report message type, default is Deliver_SM. Submitted: when device receive request, send back submit ok. Submit response Sent: when device send sms to smsc successfully, send back submit Shenzhen Ejoin Technology Co.,Ltd.

  • Page 40: Eims Settings

    Figure 3.4.7-3 Translation List 3.4.8 EIMS Settings EIMS is a SMS server which connect with Ejoin device by private protocol. It also support HTTP, SMPP to connect the third-party SMS system to send and receive SMS. Basic Settings...

  • Page 41: Prefix Route

    The screenshot below shows operator prefix, one device insert different operator sim cards, just configure the operator prefix, when sms traffic send to this device, device will use same operator to send the sms. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 42: Sms Filter

    When the receive sms match with sender or sensitive word, the receive sms will not show in page “SMS receive”, it will shows in SMS Trash Box, and also these sms will not forward to third-party system.(It is case sensitive). Shenzhen Ejoin Technology Co.,Ltd.

  • Page 43: Mms Settings

    The settings for sending MMS, need to setup MMSC, MMS proxy and port first. Figure 3.4.11-1 proxy settings You can select one or more ports to send MMS to different receiver. Successful and failed SMS records will be show below. Figure 3.4.11-2 Send MMS Shenzhen Ejoin Technology Co.,Ltd.

  • Page 44: Application Settings

    Note: Need operators support with this function.) Figure 3.5.1-2 CallerId Hidden 3.5.2 SIM Pool Settings When you want to manage SIM cards remotely or intensively, you can use this function. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 45: Auto Recharge

    If it is enabled, the policy of page lock/switch card can be used in Use Local Policy SIM Pool. Time To Live Keep alive time Table 3.5.2-1 SIM Pool Settings 3.5.3 Auto Recharge Auto recharge is based on billing system, if you want to do auto recharge, please configure Shenzhen Ejoin Technology Co.,Ltd.
  • Page 46 SMS Gateway User Manual billing system first. Recharge template #0 is connect with Ejoin auto recharge system, #1-#4 are third-party recharge system of Bangladesh. Figure 3.5.3-1 template #0 Items Description Server Address The auto recharge server address. (the server with EJOIN ear system) Username It is created in EJOIN ear system.
  • Page 47 Access key It is created in recharge system Repeat time If the sim card is recharged, can’t recharge again in repeat time Confirmed timeout Query balance time Time recharge control Recharge is enabled during the time. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 48: State Notification

    Call control Call duration data, sim cards’ call duration time and remain time SMS control SMS counts, sim cards’ sms count and remain sms count Traffic control The sim card data usage Table 3.6.8-1 Basic Settings Shenzhen Ejoin Technology Co.,Ltd.

  • Page 49: Advanced Setting

    23 and serial is the com port you insert. Web configuration is widely used in this device. Figure 3.6.1-2 Network Management Settings Items Description Web Port Device web management port Telnet Port Device telnet port, 0 means disabled System telnet port Device system shell by telnet, 0 means disabled Shenzhen Ejoin Technology Co.,Ltd.

  • Page 50: Port Settings

    Every sim slot has a led to show the sim card status, if the sim card has issue, led will flash. Figure 3.6.3-1 LED Settings Items Description Carrier lock Card The sim card blocked by carrier, Profile lock Card The sim card locked by device, No Balance Balance lower than invalid balance, Shenzhen Ejoin Technology Co.,Ltd.

  • Page 51: Other Settings

    Check Balance Timeout The time of query balance TE Char Set Set character for USSD response. Wireless mod Heartbeat The module heartbeat detect time SIM Card Init Judge If enabled, the sim card need to read phone before registered Shenzhen Ejoin Technology Co.,Ltd.

  • Page 52: System Settings

    Role “admin” has the highest right of permission, role can be added in page “role mgmt”. Figure 3.7.1-1 User List Follow the screenshot below, you can set the “allowed IP” or “not allowed IP” for web and telnet access. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 53: Role Mgmt

    Date and Time You can choose your time zone or change the NTP server address here. There are three method to get time, manual means set the time manually, NTP means get the time from time Shenzhen Ejoin Technology Co.,Ltd.
  • Page 54 We can’t access in device web interface with other network if the device is behind NAT, ERM and ETMS are the remote system which can help us access in the device with other network. Figure 3.7.3-4 network management system Items Description Shenzhen Ejoin Technology Co.,Ltd.

  • Page 55: File Management

    Internet Architecture Board (IAB) in RFC1157 for exchanging management information between network devices. It is a part of Transmission Control Protocol⁄Internet Protocol (TCP⁄IP) protocol suite. Ejoin SNMP management include SIM card ICCID, IMSI, IMEI, Register status, CDR and SMS. Figure 3.7.3-5 SNMP Settings 3.7.4 File Management...

  • Page 56: System Update

    Sometimes there is something wrong with your gateway that you don’t know how to solve it, mostly you will reset it. Just click “restore” button, your gateway will be reset to the factory settings.(IP will not change) . Shenzhen Ejoin Technology Co.,Ltd.

  • Page 57: Test Network

    Figure 3.7.6-2 Manual Ping 3.7.7 Monitor System Log Settings You can enable the specific progress module running logs to monitor the device working status, and set the log file counts. Device will save 5 logs as default Shenzhen Ejoin Technology Co.,Ltd.

  • Page 58: System Warn

    You can back to File management page to download these log files. Figure 3.7.7-1 Log System CPU&Memory This page is used to show all the running processes of the device, CPU&Memory useage. Figure 3.7.7-2 CPU&Memory 3.7.8 System Warn It’s used to show the system security tips. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 59: Running Status

    There are two panels to show port status, panel mode and list mode, click the menu to select the mode. Panel mode Port LED display every SIM card status on device. if the sim card is locked, can reset in this page Shenzhen Ejoin Technology Co.,Ltd.
  • Page 60 SIM card inserted, and module already read the card. SIM card is registered. SIM card is calling. SIM card inter-calling SIM card is preparing inter-calling SIM card is using data Low balance(lower than the invalid balance when enable billing system) Shenzhen Ejoin Technology Co.,Ltd.
  • Page 61 Figure 3.8.1-2 Port Status List Status Items Description Port Number of GSM/CDMA/WCDMA/LTE ports. The SIM Slot number SIM Status Indicates whether SIM is registered or not SIM Number SIM card number ( need to fill in “Number settings”) Shenzhen Ejoin Technology Co.,Ltd.

  • Page 62: System Status

    Device information shows the hardware, software version and wireless module type etc. WAN status shows the wan port network parameters and MAC address. License information shows voice, sms and IMEI modify enable or not and so on. Figure 3.8.2-1 System Status Shenzhen Ejoin Technology Co.,Ltd.

  • Page 63: Media Statistics

    Device rtp port Txp kts/Bytes Device->>server rtp packets Tx Rate/Bytes Device->>server rtp sending rate Rxp kts/Bytes Server->>device rtp packets Rx Rate/Bytes Server->>device rtp sending rate, 0 means mobile side can’t hear voice. Figure 3.8.3-1 Media Statistics Shenzhen Ejoin Technology Co.,Ltd.

  • Page 64: Sms Statistics

    Don’t send The cache sms in queue Sending The sending sms Success rate Success rate Table 3.8.4-1 SMS Statistics 3.8.5 Traffic Statistics Traffic statistics shows the sim card data usage, includes total/day/last day/last hour data usage information. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 65: Inter-Call Status

    3.8.7 SMS Query the device only save 50 receive sms for each port and don’t save sent sms record. If you need to save all sms records and query the records, need to connect with eims server first. Shenzhen Ejoin Technology Co.,Ltd.

  • Page 66: Save And Reboot

    Check the SIM card in mobile first 2） Check if install the antenna 3） Check if the SIM card insert correctly 4. How to update the new firmware? System settings>>system update>>import file, just upload the firmware file then submit, the Shenzhen Ejoin Technology Co.,Ltd.
  • Page 67 5. Why it doesn’t work when I change the settings? Please save and reboot the device to take effect. Shenzhen Ejoin Technology Co.,Ltd. Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block, Bao’an District. Shenzhen City, P.R China.

This manual is also suitable for:

Acom604Acom608Acom616Acom632Acom664

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