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ACOM5xx User Manual EJOIN ACOM5xx VoIP Gateway User Manual Shenzhen Ejoin Technology Co.,Ltd. Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block, Bao an District. Shenzhen City, P.R China. Tel: +86-755-85245166 Fax: +86-755-85245122 Email: sales@ejointech.com Skype: ejointech.v Website: www.ejointech.com...
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Date Version Description Autor 2013/4/18 V1.0 First draft Ryan Yang 2014/5/26 V1.1 Features added Chelson Chou Chelson Chou 2015/7/17 V1.2 Document restructured Wendy Guo 2017/5/22 V1.3 Features added Chelson Chou 2019/10/17 V1.4 Features added Chelson Chou Shenzhen Ejoin Technology Co.,Ltd.
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Technology makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Ejoin Technology shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual.
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3.8.4 File Management.......................69 3.8.5 System Update......................69 3.8.6 Test Network......................70 3.8.7 Monitor System......................71 3.8.8 System Warn......................72 Running Status........................ 72 3.9.1 Port Status......................... 72 3.9.2 Call Status........................75 3.9.3 System Status......................76 3.9.4 Call Statistics......................77 Shenzhen Ejoin Technology Co.,Ltd.
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3.9.8 CDR Query........................ 80 3.9.9 SMS Query.........................81 3.10 Save and Reboot......................81 Chapter Ⅳ Typical Used Scenario..............82 4.1 Landing from IP network to Mobile network..............82 4.2 Accessing from Mobile network to IP network..............82 Chapter Ⅴ FAQ ........................ Shenzhen Ejoin Technology Co.,Ltd.
ACOM5xx VoIP Gateway also can be used as a Network SMS modem which supports SMS sending and receiving. It has flexible HTTP/SMPP API for SMS service. Customers can develop SMS server easily by the API. Product Application Figure 1.2-1 Product Application Shenzhen Ejoin Technology Co.,Ltd.
Description of the front panel(from left to right) : 64 SIM slots (4 SIM cards per channel) 1 Power light (indicate the status of the power connection) 64 LED lights (indicate the status of SIM cards) 2 fans Shenzhen Ejoin Technology Co.,Ltd.
Base station intelligent switching/locking IMEI modification Support SMPP SMS and USSD HTTP API Support SNMP ERMS (Ejoin Remote Management System) Port Inter-Calling/SMS sending Fake ringback Call waiting Support call back ...
Ethernet line with switch or router. Note: Do not use LAN port, LAN port is useless Figure 2.3-1 Network Connection Power Connection Connect the small end of the power cable to the power input on the back panel, and plug the other end of the cable into a 220V power outlet. Shenzhen Ejoin Technology Co.,Ltd.
ACOM5xx User Manual Figure 2.4-1 Power Connection 2.5 Serial Connection Connect one side of serial cable to the console port on the back panel, another side to computer USB port.(Don't need connect it normally) Figure 2.5-1 Serial Connection Shenzhen Ejoin Technology Co.,Ltd.
Basic Settings WAN Settings There are three types of WAN port IP: Static, Dynamic and PPPoE. (Default static IP is 192.168.1.67). You can also change the wan settings when get a new device. If you want to Shenzhen Ejoin Technology Co.,Ltd.
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DNS Gateway Domain name server IP address. Example: 8.8.8.8. Table 3.2-1 SIP Server Settings This is the gateway settings for connecting with softswitch or server, such as VOS, VPS, IPPBX and Asterisk. Figure 3.2-2 SIP Server Settings Shenzhen Ejoin Technology Co.,Ltd.
LAN or both have public IP. There are two encryption methods: EJOIN and VOS2000. (Note: Encryption Method Choose “EJOIN” Encryption need to set proxy server and port first.) The IP or domain name of softswitch which will send traffic to the SIP Server IP gateway.
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Proxy Port The proxy server port. Ejoin default proxy port is 25600. Secondary Proxy IP It is the same as primary proxy, don’t need to set it.
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Device will not send connected signaling to the sip server after Ignore Answer Singal the call connected, it will send the connected signaling to sip server after the delay time Delay Time The time of sending connected signaling Shenzhen Ejoin Technology Co.,Ltd.
Allowed Prefix channel will only accept the calls with prefix 070 and 075, others will not be routed to this channel. If allowed prefix is blank, it can accept any calls. If all prefixes don’t match, the Shenzhen Ejoin Technology Co.,Ltd.
NAT firewall or router with their packet routing. If you have the STUN server, enable STUN support, fill the server IP and port (default port is 3478), then it will work. Figure 3.3.3-1 STUN Settings Shenzhen Ejoin Technology Co.,Ltd.
Route calls before manipulation. Note: route calls by allow prefix, callee number prefix manipulation by inward translation. Server URL MNP server address Username MNP server username Password Password of the username Table 3.3.4-1 MNP Settings Gateway Settings 3.4.1 Port Settings Basic Settings Shenzhen Ejoin Technology Co.,Ltd.
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The SIM is enabled with√, and disabled without √. You can enable or Enable SIM Card disable SIM by this button. Lock Operator Roaming sim card lock operator Mobile Base The base station of SIM registered. Shenzhen Ejoin Technology Co.,Ltd.
We suggest this mode. Enable: every channel will try to select different base station. Table 3.4.2-1 Basic Settings The device will change base station when it reaches the value which set in the conditions settings below. Shenzhen Ejoin Technology Co.,Ltd.
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Gateway channel, starts from 1 to 16. Auto: every channel will select the base station automatically. Base Selection Poll: base station will switch during every switch period, if set a base station in white list, it will be locked in this channel. Shenzhen Ejoin Technology Co.,Ltd.
If you need set with special prefix, just click “copy” , you can see the figure as above: set 865 in port 1A, after click “copy”, every port will have a IMEI prefix 865, click “auto complete”, the IMEI prefix will generate automatically. If you just put an IMEI prefix Shenzhen Ejoin Technology Co.,Ltd.
SIM card from being stolen and improve security. Most SIM cards don’t have PIN code. If a SIM card is with PIN, you need input PIN code in corresponding slot and enable “PIN Unblock”, then the SIM card will work. Shenzhen Ejoin Technology Co.,Ltd.
00:00 to 6:00, B slot sim cards enable in time from 6:00 to 12:00. Figure 3.4.5-1 SIM Schedule 3.4.6 Number Settings You should set the SIM number first before enable the inter port calling/SMS-sending. You can get SIM number by USSD or SMS automatically. Shenzhen Ejoin Technology Co.,Ltd.
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SMS content to the operator to get the SIM number. Figure 3.4.6-2 Auto Settings by SMS If you can’t get the SIM number by USSD or SMS, you need set the SIM number manually. Shenzhen Ejoin Technology Co.,Ltd.
SMS response, then the system will deduct money in every billing period by tariff which you set, so it may take some deviation. Figure 3.4.7-1 Basic Settings Items Description Billing Enable it, the billing system will be up. Shenzhen Ejoin Technology Co.,Ltd.
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Disable: query balance failed, balance show N/A, the sim can’t Use Last Balance be used if it is lower than invalid balance value and it show yellow sim LED Table 3.4.7-1 Figure 3.4.7-2 Related Settings Items Description Query Method USSD or SMS for querying balance Shenzhen Ejoin Technology Co.,Ltd.
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Table 3.4.7-2 Related Settings Click“Add New” button, you can set a tariff list with different destination prefix. ”x ” means for all prefix. You can also do the operations of delete and edit here. Figure 3.4.7-3 Tariff List Shenzhen Ejoin Technology Co.,Ltd.
Check the SIM can send a call or not. AT Command AT command to check SIM status. USSD command It’s for querying balance, number and recharge etc. SIM status Display the SIM status. Content The response after sending USSD/AT command. Table 3.4.8-1 Command Operations Shenzhen Ejoin Technology Co.,Ltd.
Copy the USSD command to other channel. Show Current Display the active SIM cards. Show ALL SIM Display all SIM cards. Clear Data Clear the USSD response. Send Execute the USSD command. Table 3.4.9-1 USSD list Shenzhen Ejoin Technology Co.,Ltd.
1A, but if enable this button, the active card will still be 1B. Table 3.4.10-1 Basic Settings Conditions for Locking Card When the SIM reaches any conditions below, gateway will lock/switch it. Shenzhen Ejoin Technology Co.,Ltd.
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If the SIM card is locked by gateway, it will show , it means locked by device. And you will also see the Description on running status >> call status page. Lock/switch card conditions Description on call status page SIM Online Time Checking Switch timer fired Shenzhen Ejoin Technology Co.,Ltd.
The function will work if it is enabled. (need to set SIM number for Port Inter-Calling every port first). If it is enabled, the callee will send a SMS to caller before inter- Send SMS calling Shenzhen Ejoin Technology Co.,Ltd.
The callee will select a SMS content first, then send to caller before inter calling, you can click “Add New” button to add new SMS content and delete or edit the SMS content. 3.4.12 Internet Settings SIM cards use data, this settings can protect sim card from blocking. Shenzhen Ejoin Technology Co.,Ltd.
Figure 3.4.12-3 APN Settings 3.4.13 Call Dur. Control Call duration control is for users to control the SIM using time. And the data will not flush even you restart the device or pull off the SIM. Shenzhen Ejoin Technology Co.,Ltd.
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Enabled: calls will be dropped after the SIM reaches call duration Drop Call If Expired time. Disabled: calls will not drop. Table 3.4.13-1 Call Duration Settings You can scan more details about the call duration control on the page below. Once the SIM is Shenzhen Ejoin Technology Co.,Ltd.
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Table 3.4.13-2 Call Duration Statistics If you need every channel has different call duration (single call duration control), please disable use global settings, and then you will see the page below. Figure 3.4.13-3 Port Settings Shenzhen Ejoin Technology Co.,Ltd.
Figure 3.4.14-1 Call Number Settings 3.4.15 Talk Num Control Talk number control is for users to control the connected call counts. And the data will not flush even you restart the device or pull off the SIM. Shenzhen Ejoin Technology Co.,Ltd.
Figure 3.4.15-1 Talk Number Settings 3.4.16 Call ctrl settings Call control settings is for users to control the call in a short period, for example, 1 hour 50 calls, 30mins 10 connected calls. Figure 3.4.16-1 Call ctrl Settings Shenzhen Ejoin Technology Co.,Ltd.
3.5.2 SMS Send Basic Settings Figure 3.5.2-1 Basic Settings Items DesrIPtion The sms sending interval for every two sms, if don’t set any Sending Interval value, after send a sms, the sim card will send the second Shenzhen Ejoin Technology Co.,Ltd.
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140 bytes, when sending long sms, the udhi header is 6 bytes. Table 3.5.2-1 Basic Settings Send SMS You can select one or more ports to send SMS to different receiver. Successful and failed SMS records will be show below. Shenzhen Ejoin Technology Co.,Ltd.
If you want to check more SIM content of this SIM, please click “Details” button. Then you will see the page below. You can know the SMS details in different port and SIM, reply and delete SMS here. Shenzhen Ejoin Technology Co.,Ltd.
Email password Mail sending Interval The device read email period. Table 3.5.4-1 Email to message Forward protocol: GSM When sim card receive sms, will forward the sms to the destination mobile which is set in “forward number” Shenzhen Ejoin Technology Co.,Ltd.
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Sip server ip, If leave blank, sms will sent to sip server which set in sip Server ip settings. Content-type sip header, default is text/plain Content Charset utf-8 or Base64 Table 3.5.4-2 forward by SIP Forward protocol: HTTP POST and GET Shenzhen Ejoin Technology Co.,Ltd.
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Device Port The device port Charset UTF-8 or BASE64 Table 3.5.4-3 forward by HTTP Forward protocol: email Shenzhen Ejoin Technology Co.,Ltd.
Enabled: different port send to different email address. Sender Device use this email address send email. Password Email password Recipient The destination email address Table 3.5.4-4 forward by Email 3.5.5 SMS Inter-Sending Figure 3.5.5-1 Scheduled Sending Shenzhen Ejoin Technology Co.,Ltd.
SMS sending by SIM call duration. Table 3.5.5-1 Scheduled Sending 3.5.6 SMS Control SMS control is for users to control the SIM card SMS counts. And the data will not flush even you restart the device or pull off the SIM. Shenzhen Ejoin Technology Co.,Ltd.
External Short Messaging Entities (ESME). The protocol is a level-7 TCP/IP protocol, which allows fast delivery of SMS messages. EJOIN device support SMPP V3.4, it can works as SMPP client and server, but we usually used it as a SMPP server BASIC settings Shenzhen Ejoin Technology Co.,Ltd.
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Disabled: don’t forward sms to smpp client. Sms Report Msg Type Sms report message type, default is Deliver_SM. Submitted: when device receive request, send back submit ok. Submit response Sent: when device send sms to smsc successfully, send back submit Shenzhen Ejoin Technology Co.,Ltd.
Figure 3.5.7-3 Translation List 3.5.8 EIMS Settings EIMS is a SMS server which connect with Ejoin device by private protocol. It also support HTTP, SMPP to connect the third-party SMS system to send and receive SMS. Basic Settings...
The screenshot below shows operator prefix, one device insert different operator sim cards, just configure the operator prefix, when sms traffic send to this device, device will use same operator to send the sms. Shenzhen Ejoin Technology Co.,Ltd.
When the receive sms match with sender or sensitive word, the receive sms will not show in page “SMS receive”, it will shows in SMS Trash Box, and also these sms will not forward to third-party system. Shenzhen Ejoin Technology Co.,Ltd.
The settings for sending MMS, need to setup MMSC, MMS proxy and port first. Figure 3.5.11-1 proxy settings You can select one or more ports to send MMS to different receiver. Successful and failed SMS records will be show below. Figure 3.5.11-2 Send MMS Shenzhen Ejoin Technology Co.,Ltd.
The dial pattern string is a normal regular expression. For example: The pattern 90[1-4] means the dialed number start with 90 and end with anyone of 1/2/3/4. So like the input 901,902,903 or 904 all can be accepted. Figure 3.6.2-1 Dial Pattern Settings Shenzhen Ejoin Technology Co.,Ltd.
GSM->SIP Translation List Figure 3.6.3-2 GSM->SIP Taking the figure above as an example, calling the SIM in gateway, you will hear an IVR: please dial a number, if you dial 85245166, it will be translated to 075585245166. Shenzhen Ejoin Technology Co.,Ltd.
You can forbid some calls by incoming black list. Forbid caller number or callee number. Figure 3.6.4-1 Inward Black List Settings 3.6.5 Inward White List Inward white list is base on black list. Figure 3.6.5-1 Inward White List Settings Shenzhen Ejoin Technology Co.,Ltd.
Active means request to server, passive means wait server reply. If it is enabled, the policy of page lock/switch card can be used in Use Local Policy SIM Pool. Time To Live Keep alive time Table 3.6.6-1 SIM Pool Settings Shenzhen Ejoin Technology Co.,Ltd.
3.6.7 Auto Recharge Auto recharge is based on billing system, if you want to do auto recharge, please configure billing system first. Recharge template #0 is connect with Ejoin auto recharge system, #1-#4 are third-party recharge system of Bangladesh. Figure 3.6.7-1 template #0...
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Access key It is created in recharge system Repeat time If the sim card is recharged, can’t recharge again in repeat time Confirmed timeout Query balance time Time recharge control Recharge is enabled during the time. Shenzhen Ejoin Technology Co.,Ltd.
Call control Call duration data, sim cards’ call duration time and remain time SMS control SMS counts, sim cards’ sms count and remain sms count Traffic control The sim card data usage Table 3.6.8-1 Basic Settings Shenzhen Ejoin Technology Co.,Ltd.
23 and serial is the com port you insert. Web configuration is widely used in this device. Figure 3.7.1-2 Network Management Settings Items Description Web Port Device web management port Telnet Port Device telnet port, 0 means disabled System telnet port Device system shell by telnet, 0 means disabled Shenzhen Ejoin Technology Co.,Ltd.
Forward gateway will forward the call to another mobile. When GSM part client call to this channel, if this channel is busy, Busy Forward gateway will forward the call to another mobile. Table 3.7.2-1 Port Settings Shenzhen Ejoin Technology Co.,Ltd.
Line Busy Tone is a low tone that is on and off every 0.5 second. Usually adopt the default settings. Table 3.7.3-1 Voice and Codec Settings Shenzhen Ejoin Technology Co.,Ltd.
The sim card locked by device, No Balance Balance lower than invalid balance, Registered failed Sim card registered failed, Port Light Indication If disabled, the led will not flash even sim card locked or calling Table 3.7.4-1 LED Settings Shenzhen Ejoin Technology Co.,Ltd.
Call waiting is a feature supported by SIM carrier, when there is a second call dialing into this SIM card, there will be waiting tone instead of hang up. You can enable it when you need this feature. Figure 3.7.6-1 Call Waiting Settings Shenzhen Ejoin Technology Co.,Ltd.
3.7.7 Other Settings Figure 3.7.7-1 Application Feature Items Description Caller ID Display If it is disabled, caller ID will not show on “call status” page. Silence Suppression If it is enabled, half of the bandwidth will be saved. Shenzhen Ejoin Technology Co.,Ltd.
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Settings mobile B, then mobile C call A, A will connected C, and hold the Times call with B, after 3 seconds, A disconnect C, talk with B again. This settings is used for sim blocking. Shenzhen Ejoin Technology Co.,Ltd.
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SIM Card Init Judge If enabled, the sim card need to read phone before registered SMS failed Retries Sms send failed, will retry 5 times Echo Canceller Echo canceller parameter setting Table 3.7.7-1 Application Feature Figure 3.7.7-2 Auto Drop Shenzhen Ejoin Technology Co.,Ltd.
Role “admin” has the highest right of permission, role can be added in page “role mgmt”. Figure 3.8.1-1 User List Follow the screenshot below, you can set the “allowed IP” or “not allowed IP” for web and telnet access. Shenzhen Ejoin Technology Co.,Ltd.
Basic Settings You are allowed to set an alias for device. You can also manage your gateway to reboot automatically as you like. There are two types for you to choose, one is after gateway running Shenzhen Ejoin Technology Co.,Ltd.
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Network Management System We can’t access in device web interface with other network if the device is behind NAT, ERM and ETMS are the remote system which can help us access in the device with other network. Shenzhen Ejoin Technology Co.,Ltd.
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Internet Architecture Board (IAB) in RFC1157 for exchanging management information between network devices. It is a part of Transmission Control Protocol⁄Internet Protocol (TCP⁄IP) protocol suite. Ejoin SNMP management include SIM card ICCID, IMSI, IMEI, Register status, CDR and SMS. Shenzhen Ejoin Technology Co.,Ltd.
Import File On this page, you can update the firmware for device, you can also update other files like kernel, ramfs etc. Figure 3.8.5-1 Import File Export Configuration Click “Export” button to export the configuration files. Shenzhen Ejoin Technology Co.,Ltd.
Just click “restore” button, your gateway will be reset to the factory settings.(IP will not change) . Figure 3.8.5-4 Restore To Factory 3.8.6 Test Network Maual Ping It’s used to test the reachability of the destination server Figure 3.8.6-1 Manual Ping Capture Shenzhen Ejoin Technology Co.,Ltd.
Device will save 5 logs as default You can back to File management page to download these log files. Figure 3.8.7-1 Log System CPU&Memory This page is used to show all the running processes of the device, CPU&Memory useage. Shenzhen Ejoin Technology Co.,Ltd.
It’s used to show the system security tips. Figure 3.8.8-1 System Warn 3.9 Running Status 3.9.1 Port Status There are two ways to show port status, panel mode and list mode, click the menu to select the mode. Shenzhen Ejoin Technology Co.,Ltd.
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SIM card is detected, but it is not active. SIM card inserted, but the module not read the card. SIM card inserted, and module already read the card. SIM card is registered. SIM card is calling. Shenzhen Ejoin Technology Co.,Ltd.
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SIM card is locked by user Table 3.9.1-1 Port Status Port status display every wireless module detect status, and register operator information, signal value for channels. Figure 3.9.1-2 Port Status Items Description Port Number of GSM/CDMA/WCDMA/LTE ports. The SIM slot number Shenzhen Ejoin Technology Co.,Ltd.
The duration this channel stay in current status. RlsRsn Sip release cause and module release cause Balance The SIM card balance, need to enable billing settings first Description Display the SIM card status and caller, callee ID. Table 3.9.2-1 Call status Shenzhen Ejoin Technology Co.,Ltd.
Device information shows the hardware, software version and wireless module type etc. WAN status shows the wan port network parameters and MAC address. License information shows voice, sms and IMEI modify enable or not and so on. Figure 3.9.3-1 System Status Shenzhen Ejoin Technology Co.,Ltd.
PDD excludes the duration of such announcements. The Average Call Duration(ACD) is calculated by taking the sum of billable seconds(billsec) of answered calls and dividing it by the number of these answered calls. Shenzhen Ejoin Technology Co.,Ltd.
The voice codec of current call use, g729, g723, g711 etc. Remote IP:Port The remote server rtp ip and rtp port Local Port Device rtp port Txp kts/Bytes Device->>server rtp packets Tx Rate/Bytes Device->>server rtp sending rate Shenzhen Ejoin Technology Co.,Ltd.
Sent OK The successful sms counts. Sent failed The failed sms counts. Con.failed The consecutive failed sms counts. Don’t send The cache sms in queue Sending The sending sms Success rate Success rate Table 3.9.5-1 SMS Statistics Shenzhen Ejoin Technology Co.,Ltd.
When you enable the inter-calling or inter-SMS, you can monitor the executing details on this page. Figure 3.9.7-1 Inter-Call Statistics 3.9.8 CDR Query CDR is call detail record, the device doesn’t save cdr data, the data will be saved in etms Shenzhen Ejoin Technology Co.,Ltd.
Figure 3.9.5-1 SMS Query 3.10 Save and Reboot Modification will be applied after you saving and rebooting gateway.(All calls will break off when rebooting.) Shenzhen Ejoin Technology Co.,Ltd.
ACOM5xx User Manual Figure 3.10-1 Save and Reboot Chapter Ⅳ Typical Used Scenario 4.1 Landing from IP network to Mobile network Figure 4.1-1 IP to Mobile 4.2 Accessing from Mobile network to IP network Shenzhen Ejoin Technology Co.,Ltd.
4. How to update the new firmware? System settings>>system update>>import file, just upload the firmware file then submit, the file will upload and save, after that, the device will reboot automatically, 2-3 minutes later, refresh the browser, relogin. Shenzhen Ejoin Technology Co.,Ltd.
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ACOM5xx User Manual 5. How to set call duration time? Gateway settings>>call duration control 6. Why it doesn’t work when I change the settings? Please save and reboot the device, then the configuration will work Shenzhen Ejoin Technology Co.,Ltd.