Ejoin ACOM516 User Manual
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ACOM516 User Manual
EJOIN ACOM516 VoIP Gateway
User Manual
Shenzhen Ejoin Technology Co.,Ltd.
Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block,
Bao an District. Shenzhen City, P.R China.
Tel: +86-755-85245166
Fax: +86-755-85245122
Email: manager@ejointech.com
Skype: szejointech
Website: www.ejointech.com
Shenzhen Ejoin Technology Co.,Ltd.

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Summary of Contents for Ejoin ACOM516

  • Page 1 ACOM516 User Manual EJOIN ACOM516 VoIP Gateway User Manual Shenzhen Ejoin Technology Co.,Ltd. Address: 3rd Floor, Wanyuan Business Building, Liuxian NO.2 Road, 71 Block, Bao an District. Shenzhen City, P.R China. Tel: +86-755-85245166 Fax: +86-755-85245122 Email: manager@ejointech.com Skype: szejointech Website: www.ejointech.com...
  • Page 2 ACOM516 User Manual Revision History Date Version Description Autor 2013/4/18 V1.0 First draft Ryan Yang 2014/5/26 V1.1 Features added Chelson Chou Chelson Chou 2015/7/17 V1.2 Document restructured Wendy Guo Shenzhen Ejoin Technology Co.,Ltd.
  • Page 3 Disclaimer The information contained in this publication is subject to change without notice. Ejoin Technology makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Ejoin Technology shall...
  • Page 4: Table Of Contents

    ACOM516 User Manual Contents ChapterⅠ Equipment Information ..............1 Product Brief ........................1 Product Application ......................1 Product Appearance ......................2 Special Features ......................... 3 Specification ........................3 Mobile Features ......................... 4 Chapter Ⅱ Equipment Installation ..............5 SIM Card Placement ......................5 Antenna Installation ......................
  • Page 5 ACOM516 User Manual 3.4.8 Port Inter-Calling ...................... 24 3.4.9 SIM Num Settings ..................... 26 3.4.10 AT Command ......................27 3.4.11 USSD Command ...................... 28 3.4.12 Billing Settings ......................29 3.4.13 Call Dur. Control ..................... 32 Application Settings ......................34 3.5.1 Phone Book ....................... 34 3.5.2 Dial Plan ........................
  • Page 6 3.9.6 Inter-Call Status ....................... 56 3.10 Save and Reboot ......................57 Chapter Ⅳ Typical Used Scenario ..............58 Landing from IP network to Mobile network............... 58 Accessing from Mobile network to IP network ............. 58 Chapter Ⅴ Ejoin Cloud System ...............59 Shenzhen Ejoin Technology Co.,Ltd.
  • Page 7: Chapterⅰ Equipment Information

    SIP and compatible with Asterisk, 3CX, Elastix, IPPBX, VOS, VPS operating platform. ACOM516 VoIP Gateway also can be used as a Network SMS modem which supports SMS sending, receiving, group sending. It has flexible HTTP/SIP API for SMS service. Customers can develop SMS server easily by the API.
  • Page 8: Product Appearance

    ACOM516 User Manual 1.3 Product Appearance Back Panel Figure 1.3-1 Back Panel Description of the front panel(from left to right):  1 Ground connection  1 reset button (press RST button about 10s will restore to factory settings)  1 Power Interface (DC 12V 5A) ...
  • Page 9: Special Features

    SIM Status No SIM/SIM Ready Blind SIM is calling Green and No-flash SIM is locked by device or operator Flash(100ms) SIM is No Balance(when enable Ejoin Flash(500ms) billing system) SIM registered failed Flash(1000ms) Table 1.3-1 LED Indicators 1.4 Special Features ...
  • Page 10: Mobile Features

    ACOM516 User Manual SIP/2.0 RFC3261 Session Timer RFC4028 SIP Specification STUN DHCP/PPPoE/VPN(PPTP) NTP Telnet/HTTP/FTP/TFTP Network Protocols Encryption:Ejoin,VOS2000,RC4,XOP.Base64 Hot-line call ,Dial plan, Speed dial, Phone book, CDR, LCR, White/Black list Telephony Features DTMF tone detection/generation DTMF relay: in-band, RFC 2833 and SIP info...
  • Page 11: Chapter Ⅱ Equipment Installation

    ACOM516 User Manual Chapter Ⅱ Equipment Installation 2.1 SIM Card Placement Insert SIM cards like the figure 2.1-1. The SIM cards should be mini-SIM (2FF). Figure 2.1-1 SIM Card Placement 2.2 Antenna Installation The external antenna should be installed vertically always on a site with a good wireless signal.
  • Page 12: Network Connection

    ACOM516 User Manual 2.3 Network Connection Plug Ethernet line into gateway WAN port, and then connect the other end of the Ethernet line with switch or router. Note: Do not use LAN port, LAN port is useless. Figure 2.3-1 Network Connection 2.4 Power Connection...
  • Page 13: Serial Connection

    ACOM516 User Manual 2.5 Serial Connection Connect one side of serial cable to the console port on the back panel, another side to computer USB port.(Don't need connect it normally) Figure 2.5-1 Serial Connection Shenzhen Ejoin Technology Co.,Ltd.
  • Page 14: Chapter Ⅲ Web Settings

    ACOM516 User Manual Chapter Ⅲ Web Settings 3.1 Login Open the web browser and type the IP address. If it is the first time you login the gateway, please use the default settings below: IP Address: http://192.168.1.67 Account: root Password: root Figure 3.1-1 Login web...
  • Page 15 Note: point to point can be used only when gateway and server in the same LAN or both have public IP. There are two encryption methods: EJOIN and VOS2000. (Note: Choose “EJOIN” Encryption need to set proxy server and port Encryption Method first.)
  • Page 16: Sip Protocol

    ACOM516 User Manual gateway. For example: VOS IP. SIP port of softswitch, default port is 5060. SIP Server Port The caller phone number for SIP client, it can also be regarded as Phone Number the SIP port number which can be called.
  • Page 17 ACOM516 User Manual The proxy server port. Ejoin default proxy port is 25600. Proxy Port It is the same as primary proxy, don’t need set it. Secondary Proxy IP Gateway will send a register request to the softswitch during every Expiration Period expiration period.
  • Page 18 ACOM516 User Manual Figure 3.3-3 MNP Settings Items Description Mobile Number Portability (MNP) enables mobile telephone users to MNP support retain their mobile telephone numbers when changing from one mobile network operator to another. When the traffic send to the gateway, it can select ascending order, Select Order descending order or random ports.
  • Page 19: Goip Settings

    ACOM516 User Manual Items Description Intelligent routing, gateway will route calls by the allowed prefix. for example: channel 1 is with prefix 070 and 075, this channel will only Allowed Prefix accept the calls with prefix 070 and 075, others will not be routed to this channel.
  • Page 20 ACOM516 User Manual Hardware Properties Figure 3.4.1-2 Hardware Properties Items Description Port NO. Gateway channel, starts from 1 to 16. The SIM is enabled with√, and disabled without √. You can enable or Enable SIM Card disable SIM by this button.
  • Page 21: Base Stations

    ACOM516 User Manual billing system). “SMS Forward to” and “SMS Center” are the settings of SMS forward by GSM protocol. For example: SMS center number is +8613800755500 (local carrier SMSC), SMS forward To number is +8613715266978, when this port SIM receive a SMS, it will forward to +8613715266978.
  • Page 22 ACOM516 User Manual Items Description Max Channels The maximum number of base station The lowest valid signal of base station, the default value is -90 Lowest Valid Signal dbm. SIM card will not register in the base station which signal is lower than the value.
  • Page 23: Imei Settings

    ACOM516 User Manual Items Description Port NO. Gateway channel, starts from 1 to 16. Auto: every channel will select the base station automatically. Base Selection Poll: base station will switch during every switch period, if set a base station in white list, it will be locked in this channel.
  • Page 24: Pin Settings

    ACOM516 User Manual You can set any different IMEI for every port, just set 14-digit number, the last digit will generate itself. If you need set with special prefix, just click “copy” , you can see the figure as above: set 865 in port 1A, after click “copy”, every port will have a IMEI prefix 865.
  • Page 25: Sms Send

    SIP: forward SMS to a server by SIP message request.(need set the Forward Protocol server IP) HTTP: forward SMS to a server by http request, you need develop the server follow Ejoin HTTP SMS forwarding API. Table 3.4.5-1 Shenzhen Ejoin Technology Co.,Ltd.
  • Page 26 ACOM516 User Manual Scheduled Sending Figure 3.4.5-2 Scheduled Sending Items Description Content SMS content. The length is limited to 300 ASCII characters. The phone number of receiver. Semi-colon can be used to Recipients separate multiple receivers. Enable this button. Gateway will do inter-port SMS sending (need set SIM number in every channel first), it’s random and...
  • Page 27: Sms Receive

    ACOM516 User Manual Send SMS You can select one or more ports to send SMS to different receiver. Successful and failed SMS records will be show below. Figure 3.4.5-3 Send SMS 3.4.6 SMS Receive You can check the latest SMS content and clean up all the SMS content on this page.
  • Page 28: Lock/Switch Card

    SIM, reply and delete SMS here. Figure 3.4.6-2 SMS Details ACOM516-64 gateway has 16 channels; every channel has 4 SIM slots. If one channel is full with 4 SIM cards, only 1 SIM card is active, others are inactive.
  • Page 29 ACOM516 User Manual Conditions for Locking Card When the SIM excesses any condition below, gateway will lock/switch it. Figure 3.4.7-2 Locking Card Conditions We take “consecutive failed calls checking” for example to explain the lock/switch function. Items Description If it is enabled, the consecutive failed calls will be used as a Enable or Not condition for system to check.
  • Page 30: Port Inter-Calling

    ACOM516 User Manual If the SIM card is locked by gateway, it will show , it means locked by device. And you will also see the Description on running status >> call status page. Lock/switch card conditions Description on call status page...
  • Page 31 ACOM516 User Manual Items Description The function will work if it is enabled. (need to set SIM number for Port Inter-Calling every port first). If it is enabled, the callee will send a SMS to caller before inter- Send SMS...
  • Page 32: Sim Num Settings

    ACOM516 User Manual The callee will select a SMS content first, then send to caller before inter calling, you can click “Add New” button to add new SMS content and delete or edit the SMS content. 3.4.9 SIM Num Settings You should set the SIM number first before enable the inter port calling/SMS-sending.
  • Page 33: At Command

    ACOM516 User Manual Figure 3.4.9-2 SMS Auto-Get LocNum Settings If you can’t get the SIM number by USSD or SMS, you need set the SIM number manually. Figure 3.4.9-3 SIM Number 3.4.10 AT Command Module Operations You can select different module and do the operations of restart, stop and start.
  • Page 34: Ussd Command

    ACOM516 User Manual Command Operation Figure 3.4.10-1 Command Operations Items Description Select port Select port to do command operations. Manually call Check the SIM can send a call or not. AT Command AT command to check SIM status. It’s for querying balance, number and recharge etc.
  • Page 35: Billing Settings

    ACOM516 User Manual Figure 3.4.11-1 USSD List Items Description Copy Copy the USSD command to other channel. Show Current Display the active SIM cards. Show ALL SIM Display all SIM cards. Clear Data Clear the USSD response. Send Execute the USSD command.
  • Page 36 ACOM516 User Manual Figure 3.4.12-1 Basic Settings Items Description Billing Enable it, the billing system will be up. If it is enabled, the call will be hang up when the balance is lower Hangup The Call than invalid balance value.
  • Page 37 ACOM516 User Manual Items Description Query Method USSD or SMS for querying balance When the balance is lower than caution balance value, the Caution Balances billing system will send a USSD or SMS to recalibrate balance. The SIM can’t be used if it is lower than invalid balance value...
  • Page 38: Call Dur. Control

    ACOM516 User Manual 3.4.13 Call Dur. Control Call duration control is for users to control the SIM using time. And the data will not flush even you restart the device or pull off the SIM. Figure 3.4.13-1 Call Duration Settings...
  • Page 39 ACOM516 User Manual Figure 3.4.13-2 Call Duration Statistics Items Description Total Duration The value of total duration Remain Indicates the current SIM remain time. Duration Daily Duration The value of Daily Duration Daily Rem Dur. Indicates the current SIM daily remain time The call duration will reset to the initial value.
  • Page 40: Application Settings

    ACOM516 User Manual 3.5 Application Settings 3.5.1 Phone Book When you need other SIP server to send traffic to this gateway, you can add server details in phone book. But make sure it’s the point to point mode. Click “Add New”...
  • Page 41: Incoming Translation

    ACOM516 User Manual Figure 3.5.3-1 Prefix Translation List Taking the figure above as an example, calling the SIM in gateway, you will hear an IVR: please dial a number, if you dial 85245166, it will be translated to 075585245166. 3.5.4 Incoming Translation Incoming translation is apply to IP->>GSM calls.
  • Page 42: Incoming Black List

    ACOM516 User Manual Figure 3.5.4-2 CallerId Hidden 3.5.5 Incoming Black List You can forbid some calls by incoming black list. Figure 3.5.5-1 Incoming Black List Settings Taking the figure above as an example, if the callee id like 016xxxx, and the length is 12 digits, these calls will be rejected by the gateway.
  • Page 43: Sim Pool Settings

    ACOM516 User Manual Figure 3.5.6-1 Incoming White List Settings Taking the figure above as an example, just these number begain with 0167 and long 12 digits can through this gateway when you set the “Incoming Black List” like above. 3.5.7 SIM Pool Settings When you want to manage SIM cards remotely or intensively, you can use this function.
  • Page 44: Auto Recharge

    ACOM516 User Manual Items Description When you enable it, cards on gateway will be disabled, it can just use SIM Pool these cards on SIM Pool. Enable: connect to SIM center. Registration Disable: connect directly to SIM pool. Server Address SIM center or SIM pool address.
  • Page 45: State Notification

    Min balance recharge. Figure 3.5.8-1 3.5.9 State Notification With this function, device will send state notification which includes registration status, SIM status and CDR to the server (Ejoin ein system). Figure 3.5.9-1 Basic Settings Items Description State notifcation If it is enabled, device will send state notification to the server.
  • Page 46: Advanced Setting

    ACOM516 User Manual 3.6 Advanced Setting 3.6.1 Network settings PPTP-VPN settings A virtual private network (VPN) extends a private network across a public network, such as the Internet. It enables a computer or network-enabled device to send and receive data across shared or public networks as if it were directly connected to the private network, while benefiting from the functionality, security and management policies of the private network.
  • Page 47: Port Settings

    ACOM516 User Manual 3.6.2 Port Settings Figure 3.6.2-1 Port Settings Items Description Type Indicates the current type of network GSM/CDMA/WCDMA.. Disable If it is disabled, this channel will be locked by gateway. When GSM part client call to this channel, gateway will auto forward to the hot-line (Mobile to VoIP).
  • Page 48: Voice And Codec

    ACOM516 User Manual 3.6.3 Voice and Codec Voice and Codec Settings Figure 3.6.3-1 Voice and Codec Settings Items Description The DSP volume. the value range is 10-40. Input volume is on IP side and Voice Volume output volume is on GSM side. You can adjust volume here.
  • Page 49: Callback Settings

    ACOM516 User Manual Voice Codec Priority You can click “Up” or “Down” to adjust the codec priority. Figure 3.6.3-2 Voice Codec Priority 3.6.4 Callback Settings Callback function, when you dial the SIM in gateway with mobile phone, it will hang up soon and send a call back to you, after you pick up the call, you can dial a VoIP extension or another phone number.
  • Page 50: Callwait Settings

    ACOM516 User Manual 3.6.5 Callwait Settings Call waiting is a feature supported by SIM carrier, when there is a second call dialing into this SIM card, there will be waiting tone instead of hang up. You can enable it when you need this feature.
  • Page 51 ACOM516 User Manual Items Description If it is disabled, caller ID will not show on “call status” page. Caller ID Display Silence Suppression If it is enabled, half of the bandwidth will be saved. A jitter buffer is a shared data area where voice packets can be...
  • Page 52: System Settings

    ACOM516 User Manual 3.7 System Settings 3.7.1 User Mgmt The default username/password of gateway is root/root. You are allowed to change the password and add new users on this page. Figure 3.7.1-1 User List 3.7.2 Device Mgmt Basic Settings You are allowed to set an alias for device. You can also manage your gateway to reboot automatically as you like.
  • Page 53: File Management

    Description Enable ERM Enable Ejoin remote management system. ERM Server IP The ERM server which is installed with Ejoin ERM software. Server The port of ERM service. Default is 50000 Port ERM account. You can also click “Register” to create a new account.
  • Page 54: Module Update

    ACOM516 User Manual 3.7.4 Module Update On this page, you can update the GSM/CDMA/WCDMA module software for every channel. Figure 3.7.4-1 Module Upgrading 3.7.5 System Update Import File On this page, you can update the firmware for device, you can also update other files like kernel, ramfs etc.
  • Page 55: Debugging Tools

    ACOM516 User Manual Restore To Factory Sometimes there is something wrong with your gateway that you don’t know how to solve it, mostly you will reset it. Just click “restore” button, your gateway will be reset to the factory settings.(IP will not change) .
  • Page 56: Log System

    ACOM516 User Manual 3.8.2 Log System You can enable the specific progress module running logs to monitor the device working status, and set the log file size. Device will save 5 logs defaultly , 20 is the maximum of logs num that device can saved in memory.
  • Page 57 ACOM516 User Manual Port LED Port LED display every SIM card status on device. Figure 3.9.1-2 Port LED Items Description SIM card is detected, but it is not active. SIM card is searching operator to register to. SIM card is registered.
  • Page 58 ACOM516 User Manual Port Balance You can scan the balance for every SIM on this page. Figure 3.9.1-3 Port Balance Port Status Port status display every wireless module detect status, and register operator information, signal value for channels. Figure 3.9.1-4 Port Status...
  • Page 59: Call Status

    ACOM516 User Manual Items Description Port No. Number of GSM/CDMA/WCDMA ports. Module Detected Indicates whether module is detected or not. SIM Registered Indicates whether SIM is registered or not Provider Displays the network carrier of current SIM card. Signal Strength...
  • Page 60: System Status

    ACOM516 User Manual Items Description Port No. Number of GSM/CDMA/WCDMA ports. Type Indicates the current type of network. GSM/CDMA/WCDMA. State call status, it can be hangup, dialing, alerting, connected etc. Duration The duration this channel stay in current status. Balance...
  • Page 61: Call Statistics

    ACOM516 User Manual 3.9.4 Call Statistics Figure 3.9.4-1 Call Statistics Items Description Port No. Number of GSM/CDMA/WCDMA ports. Calls The total number of calls that send out from this SIM card. Alerted The total calls which is responded alerting message.
  • Page 62: Sms Statistics

    ACOM516 User Manual 3.9.5 SMS Statistics On this page, you can scan the SMS statistics include the total SMS numbers re ceived from wireless network, the total numbers of SMS send out to phone user, the total number of send successfully for every SIM card.
  • Page 63: Save And Reboot

    ACOM516 User Manual Figure 3.9.6-1 Inter-Calling Statistics 3.10 Save and Reboot Modification will be applied after you saving and rebooting gateway.(All calls will break off when you reboot.) Figure 3.10-1 Save and Reboot Shenzhen Ejoin Technology Co.,Ltd.
  • Page 64: Chapter Ⅳ Typical Used Scenario

    ACOM516 User Manual Chapter Ⅳ Typical Used Scenario 4.1 Landing from IP network to Mobile network Figure 4.1-1 IP to Mobile 4.2 Accessing from Mobile network to IP network Figure 4.2-2 Mobile to IP Shenzhen Ejoin Technology Co.,Ltd.
  • Page 65: Chapter Ⅴ Ejoin Cloud System

    ACOM516 User Manual Chapter Ⅴ Ejoin Cloud System Figure 5-1 Ejoin Cloud System ERM System: Ejoin Remote Management System ESP System: Ejoin SIM Pool System EIN System: Ejoin Information Notification System EAR System: Ejoin Auto-Recharge System Shenzhen Ejoin Technology Co.,Ltd.

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