Xiaomi Mi AIoT Router AX3600 User Manual page 8

English
FAQ
What should I do if the Mi Home app fails to automatically detect my Mi Smart Home device?
Step 1:
Check that you have configured the network se ings on your router and that the router is connected to
the Internet. The Internet indicator should be constant blue.
Step 2:
Check that the router has been added to the Mi Home app, and that the Mi Home app is logged in to
the same Mi account as the Mi WiFi app.
Step 3:
Make sure the "AIoT Intelligent Antenna Automatic Scan" option has been enabled on the router. This
option can be configured in the Mi WiFi app.
Step 4:
Check that your Mi Smart Home device is a Wi-Fi-enabled device and that it is running the latest
version. The device must be placed within range of the Mi Wi-Fi router. Some devices with built-in Internet
connectivity are not supported.
I have finished se ing up my network. Why can't I connect to the Internet?
Step 1:
Use your phone to search for the Wi-Fi network set by your router. If you can't find it, make sure that
the router is connected to the power and has finished booting up
Step 2:
Connect your phone to your router's Wi-Fi network, go to router.miwifi.com", and try to fix the
problem based on the network diagnostics results
I've forgo en the administrator password for my router. What should I do?
If you haven't set a specific password, your administrator password will be the same as your Wi-Fi password,
so try using this to log in. If the problem persists, it is recommended that you restore your router to the factory
se ings, then set up the network again
How do I restore my router to the factory se ings?
First make sure that the router has finished booting up, then hold down the Reset bu on at the base of the
router for more than 5 seconds and let go when the system status light turns orange. When the router finishes
booting up again, the reset was successful
What do the different indicator lights mean on the router?
AIoT status indicator
Network status light
System status light
Network status indicator Internet
Off
Orange
Blue
System status indicator System
Off
Orange
Blue
AIoT status indicator
Off
Blue
Network port indicator
Off
Green
6
I N T E N E T
SY ST EM
Mi AloT Router AX3600
two colors (blue and orange)
The network cable is not plugged into the WAN port
Constant: The network cable is plugged into the WAN port
but the upstream network is not available
Constant: The network cable is plugged into the WAN port
and the upstream network is available
two colors (blue and orange)
Not connected to power supply
flashing: System update in progress
Constant (turns blue a er approx. 1 minute): The system is starting
Constant (does not turn blue a er approx. 2 minutes): System fault
Constant: Working normally
Single color light (blue)
AIoT Intelligent Antenna Automatic Scan OFF
AIoT Intelligent Antenna Automatic Scan ON
one color (green)
The network port has no physical connection
The network port has a physical connection