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Trouble shooting
en
3Trouble shooting
U sually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator/symbol
None
The indicators are flashing
Ù
is flashing on the cooking
zone displays
"ƒ
/
"ˆ‹‚†
"...
/
"ˆ‹‚†
"†
+ heat setting and signal
tone
"†
and signal tone
"‚
/
"‡
"‰
"ˆ‹‚‹
"Š‹‹‹
"Š‹‚‹
—...‹‹
š"
Do not place hot cookware on the control panel.
Notes
If
appears on the display, press and hold the
"
■
button for the relevant cooking zone in order to read
the fault code.
If the fault code is not listed in the table, disconnect
■
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
If a fault occurs, the appliance will not switch to
■
standby mode.
40
Possible cause
The power supply has been disconnected.
The appliance has not been connected as shown
in the circuit diagram.
Electronics fault.
The control panel is damp or there is something
on it.
A fault has occurred in the electronics.
The electronics have overheated and have
switched off the affected cooking zone.
The electronics have overheated and all the
cooking zones have been switched off.
There is hot cookware near the control panel.
There is a risk that the electronics will overheat.
There is hot cookware near the control panel. To
protect the electronics, the cooking zone has
been switched off.
The cooking zone has overheated and has been
switched off to protect the work surface.
The cooking zone has been operating continu-
ously for an extended period.
The hob is unable to connect to your home net-
work or the extractor hood.
The operating voltage is incorrect/outside of the
normal operating range.
The hob is not connected properly
Demo mode is active
Solution
Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
Make sure that the appliance has been connected as shown in
the circuit diagram.
If the fault cannot be rectified, inform the technical after-sales ser-
vice.
Dry the control panel or remove the object.
To acknowledge the fault, briefly cover the control panel with
your hand.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the cookware that is causing the problem.The fault code
will go out shortly afterwards. You can now resume cooking.
Remove the cookware that is causing the problem. Wait a few
seconds. Touch any touch control. When the fault code on the dis-
play goes out, you can resume cooking.
Wait until the electronics have cooled down sufficiently before
switching the cooking zone back on.
The automatic safety shut-off function has been activated. See
the section entitled
Acknowledge the fault code by touching any of the buttons. You
can cook as usual without a connection.
If this code is displayed again, contact the technical after-sales
service.
Contact your electricity supplier.
Disconnect the hob from the mains power supply. Make sure that
it has been connected as shown in the circuit diagram.
Disconnect the hob from the mains power supply. Wait for
30 seconds before reconnecting it. Touch any button within the
next 3 minutes. Demo mode is now deactivated.
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