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Electrolux ERB5004A User Manual page 21

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TROUBLESHOOTING
Door operation
CONCERN
Freezer door pops open.
Self close not working.
Door not sealing properly
Door difficult to open and close
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator
compartment.
WHAT TO DO
This is normal and should re-close. This happens when the refrigerator door is
closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to be tilted
backwards a little further. Refer to section "Installing your new appliance".
Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer
to section "Installing your new appliance".
Ensure there is nothing that is preventing the door from closing such as appliance
contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as
referred to in the section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
If the door is difficult to open just after you have closed it this is due to the
pressure equalising, the door will open normally after a few minutes.
English 21

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