TABLE OF CONTENTS This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS ............4 IMPORTANT SAFETY INSTRUCTIONS ............ 4 Disposal of Your Old Appliance ..............9 INSTALLATION ..............10 Parts ......................
SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
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For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
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•If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized service centre. •This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
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Improper use can cause fire or explosion. •In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. •Do not push down the drawer excessively, when the appliance...
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•Do not touch the door during a high temperature programme. •Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance. •If the drain hose or inlet hose is frozen during winter, use it only after thawing.
Maintenance •Securely plug the power plug in the socket outlet after completely removing any moisture and dust. •Disconnect the power cord before cleaning the appliance. •Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.
Installation Place • Do not install the appliance in rooms where freezing temperatures may occur. Frozen Requirements hoses may burst under pressure. The reliability of the electronic control unit may be Location impaired at temperatures below freezing point. • Ensure that when the appliance is installed, it 135 cm is easily accessible for an engineer in the 123 cm...
Stacking Mini Washer Type 1. The bottom part of the Main Washer is silver in color. • First assemble the stacking holder using 2 type A screws included in the accessory box of the Mini Washer, then each bracket Brackets (front) using 7 type A screws included in the accessory box of the Mini Washer.
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Pull and save the foam block for future use. Place Main Washer on top of Mini Washer. • If the washing machine must be moved in • Make sure the 4 legs are totally locked the future, the foam block will help prevent and the holes of Mini Washer align with damage to the washing machine during the holes of Main Washer.
Connecting the Supply Hose Connecting Hose to Water Tap • Water supply pressure must be between 0.1 Connecting Screw-Type Hose to Tap MPa and 0.8 MPa (1.0‒8.0 kgf/cm with Thread • Do not overtighten the water supply hose. Screw the hose connector onto the water •...
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Connecting Hose to Two Washing Connect the additionally provided water supply hose of Main Washer to the water Machines supply hose connector and water tap. Water supply hose Connect the water supply hose connector to connector the water supply hose of Main Washer. Open the accessory package for Mini Washer installation.
Installing the Drain Hose Using the Drain Hose Connector • The drain hose should not be placed higher Insert the band clamps into the end of the than 100 cm above the floor. Water in the Main and Mini Washer’s drain hose. appliance may not drain or may drain slowly.
Leveling the Appliance CAUTION • Adjust the band clamps to prevent the hoses If the floor is uneven, turn the adjustable feet as from coming loose or leaking. Failure to do so required (Do not insert pieces of wood etc. could result in flooding.
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Using Anti-Slip Sheets (Optional) NOTE • You can obtain anti-slip sheets from the LG If you install the appliance on a slippery Service Centre. surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.
OPERATION Using the Appliance Choose the desired washing cycle. • Press the cycle button repeatedly until the desired cycle is selected. Sort laundry and load items. • Sort laundry by fabric type, soil level, colour and load size as needed. Open the door and load items into the washing machine.
Sorting Laundry Caring before loading. • Do not wash 'memory wire' on female Look for a care label on your clothes. inner wear (such as a brassiere) as it may damage other clothes or the washing • This will tell you about the fabric content machine and create noise.
Provide • Forcing the drawer or the door to open can the power again or contact the LG service cause part damages and safety problems. centre. • Closing the drawer before having closed the •...
Adding Cleaning Products Adding Detergent Measure the detergent with the detergent Detergent Dosage dispenser and pour it into the tub. • Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature.
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Adding Softeners NOTE • Do not pour fabric softener directly on the clothes. Adding Fabric Softener • The softener can also be diluted with water CASE 1. When the machine chimes: and added directly into the drum. Do not pour Press Start/Pause to pause the cycle.
Control Panel Power Button Start/Pause Button • Press the Power button to turn the • This Start/Pause button is used to start washing machine on. the wash cycle or pause the wash cycle. • If a temporary stop of the wash cycle is needed, press the Start/Pause button.
Programme Table Washing Programme Maximum Programme Description Note Load Use this programme to wash lightly soiled normal • To change the setting during Light Soil items, except delicate washing, change the setting after 2.0 kg fabrics such as wool or pressing Start/Pause button.
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Maximum Programme Description Note Load • Laundry weight should be less than 1 kg to prevent damage to the fabric. Use this programme to wash shrinkable woolen or • Use only natural or wool-safe hand- washable items detergent safe for fabrics and Hand Wash requiring delicate care.
Option Programme Child Lock Use this option to disable the controls. This Spin Only feature can prevent children from changing cycles or operating the appliance. Use this option to spin-dry. Locking the Control Panel Tub Clean Press and hold the Tub Clean and Extra Rinse button at the same time for three Use this option to keep the drum clean.
• To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit. Installing Smart ThinQ • LG SmartThinQ is not responsible for any network connection problems or any faults, Search for the LG SmartThinQ application from malfunctions, or errors caused by network the Google Play Store or Apple App Store on a connection.
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NOTE • Once the Remote Start mode is enabled, you can start a cycle from the LG SmartThinQ smartphone application. If the cycle is not started, the machine will wait to start the cycle until it is turned off remotely from the application or the Remote Start mode is disabled.
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Smart Diagnosis™ can not be activated unless copyright notices are available for download. the appliance is connected to power. If the LG Electronics will also provide open source appliance is unable to turn on, then code to you on CD-ROM for a charge covering...
Customer Information Centre transmitted for analysis. Use this function if you need an accurate diagnosis by an LG Electronics customer NOTE information center when the appliance • The Smart Diagnosis™ function depends on malfunctions or fails.
MAINTENANCE Cleaning the Interior WARNING • Unplug the washing machine before cleaning • Use a towel or soft cloth to wipe around the to avoid the risk of electric shock. Failure to washing machine door opening and door follow this warning may result in serious injury, glass.
Cleaning the Drum Cleaning the Water Inlet Filter Use the Tub Clean option to keep the drum • Turn off the stopclock if the washing machine clean. is to be left for any length of time (e.g. holiday), especially if there is no floor drain Press the Power button.
Caution on Freezing During How to Handle Freezing Winter Step 1. When the Door is Frozen • When frozen, the product does not operate • Thaw out the door using a hot water cloth. normally. Make sure to install the product where it will not freeze during winter.
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Step 3. When the Drain Pump is Frozen • icon may blink on the display when drain pump problems occur, take the following measures. Pour 15 ℓ warm water below 50–60 °C in the drum until washing machine wing nuts are immersed and wait for an hour.
TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
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Symptoms Reason Solution • Always wash dark colors separately from light colors and whites to prevent Clothes were not properly Staining discoloration. sorted. • Never wash heavily soiled items washed with lightly soiled items. Supply hose connection is • Check hoses and drain hose connectors loose at the tap, washing for leaks, cracks and splits.
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Symptoms Reason Solution Control panel has powered • This is normal. Press the Power button off due to inactivity. to turn the washing machine on. Washing machine is • Make sure cord is plugged securely into unplugged. a working outlet. Water supply is turned off.
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Symptoms Reason Solution • Make sure the inlet filters on the fill Filter clogged. valves are not clogged. Refer to the filter cleaning instructions. Supply hoses may be kinked. • Check that supply hoses are not kinked or clogged. • Make sure that the cold water tap is Insufficient water supply.
Error Messages Symptoms Reason Solution • Close the drawer and press Start/Pause button to start the cycle. Drawer is not closed • If the drawer is closed and the drawer properly. lock error message is displayed, call for service. • Open the drawer and make sure the latch area is free of clothing or other obstructions.
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• The product is for use only in combination with LG authorized Stacking switch is not appliances. Call the customer information working properly. centre to check out LG authorized appliances. • Thaw out the supply hose using a hot Drain hose, supply hose or water cloth.
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