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TROUBLESHOOTING
56
Symptoms
Black or gray marks on
dishes
Yellow or brown film
on inside surfaces of
appliance
Yellow water remains
inside the dishwasher.
Spots and filming on
dishes
Aluminum items rubbing dishes during cycle
• Reposition the dishes.
Coffee or tea stains
• Eliminate the stain by using a stain removal product.
When initially using the appliance, Yellow water may generate in the
water softener tank.
• This is a normal condition, and it is harmless to humans. It disappears after
1 - 3 cycles.
Wrong amount of detergent used
• Use the recommended amount of detergent.
Overloading
• Do not overload the appliance.
Improper loading
• See the OPERATION section.
Insufficient water pressure
• Water pressure should be between 0.05 - 1.0 MPa.
Insufficient detergent
• Add the recommended amount of detergent. See the OPERATION section.
Rinse aid dispenser is empty.
• Refill rinse aid dispenser.
The water softener has no salt or insufficient the salt.
• Check whether there is the salt in the water softener.
Water hardness level may be set too low.
• Increase the hardness level setting value.
The rinse aid may be insufficient.
• Refill the rinse aid or increase the dispensing level.
Hard water buildup in the tub
• Remove all dishes, cutlery basket and cutlery basket holder from
appliance. Only racks should remain in tub. For best results, use citric acid
powder (can be found in canning sections of most grocery stores or
online). Measure 3 tablespoons (45 g) of citric acid powder. Fill main wash
compartment with measured powder. If you cannot find citric acid
powder, pour approximately 3/4 - 1 1/4 cups (200 - 300 mL) of white
vinegar into shallow bowl and place in upper rack. Run Auto cycle. Do not
use detergent. When the cycle finish, run it again.
Possible Cause & Solution
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