Emergency Response Notification For Phone Application; Emergency Response Notification For Vpn Networks; External Devices - Cisco Cius User Manual

Emergency Response Notification for Phone Application

Emergency Response Notification for Phone Application

When you open the Phone application on your Cisco Cius for the first time, the Emergency Response
Notification dialog alerts you that your ability to dial emergency numbers may be hindered because you are
using a VoIP network.
This dialog requires that you check the "I acknowledge this information" check box and tap OK in order to
dismiss the dialog. After the initial acceptance, the dialog will reappear only if you perform a factory reset of
your device or the system administrator performs a remote wipe of your device.
The text of the Emergency Response Notification dialog for the Phone application follows here:
Dialing emergency numbers (for example, 911 or 112) may not work on an enterprise-class IP telephony
network like that used for Cisco Cius. Correct location information may not be passed on to emergency
responders. Your network administrator can advise you about the capabilities of your network, including the
dialing sequence that you will need to use when on or off the enterprise premises.

Emergency Response Notification for VPN Networks

Whenever you choose to connect to an existing VPN network or choose the option to Add a New VPN
Connection, a dialog displays to warn about the potential disruption of emergency response numbers. You
can proceed to the VPN connection step by pressing OK. You can dismiss the dialog and cancel the connection
by pressing the Back button on your device.
The text of the Emergency Response Notification dialog for VPN networks follows here:
CAUTION - Emergency response numbers (for example, 911 or 112) may not work on software telephony
clients. Your exact location and the appropriate emergency response agency may not be easily identified.
Some countries restrict use of VoIP software via VPN over the Internet, including: UAE, Saudi Arabia,
Pakistan, Lebanon, Jordan, Egypt, Oman, Qatar, Yemen, Algeria, and Kuwait.

External Devices

Cisco recommends using good-quality external devices (such as headsets) that are shielded against unwanted
radio frequency (RF) and audio frequency (AF) signals.
Depending on the quality of these devices and their proximity to other devices such as mobile phones or
two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or
more of these actions:
• Move the external device away from the source of the RF or AF signals.
• Route the external device cables away from the source of the RF or AF signals.
• Use shielded cables for the external device, or use cables with a better shield and connector.
• Shorten the length of the external device cable.
• Apply ferrites or other such devices on the cables for the external device.
Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external
devices, cables, and connectors. The system will perform adequately when suitable devices are attached using
good-quality cables and connectors.
Cisco Cius User Guide, Release 9.2(3)
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