Table of Contents
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Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most of
the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See "SIM card and
battery information" on page 6.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it may
take up to 30 minutes before the battery icon appears in
the display.
Menu language
If the display shows a language that you do not
understand, you can always set the following
from standby:
• Press
0000
• Press
8888
Note: Themes are also set to factory default.
74
Troubleshooting
This is the Internet version of the user's guide. © Print only for private use.
for English menus.
for automatic, local menus.
Grey menu options
Grey text indicates a function that is
temporarily unavailable, for example, due to
your subscription or due to a certain setting
which has not been turned on.
Since you cannot send themes, pictures and sounds
that are copyright-protected, the Send menu is
sometimes unavailable.
Error messages
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. See "SIM card and battery
information" on page 6.
Insert correct SIM card
The phone is set to work only with certain SIM cards.
Insert the correct SIM card.
SOS calls only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international emergency
number 112. See "Emergency calls" on page 33.
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Table of Contents
Troubleshooting
