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Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
The phone cannot be switched on
Hand-held Phone
• Recharge or replace the battery. See "Getting started"
on page 4.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it make
take a while before the battery meter appears in the
display.
Menu language
If the menus shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card) by pressing
8888
in standby. You can always choose
English by pressing
58
Troubleshooting
0000
in standby.
Error messages
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. See "The
SIM card" on page 4.
Insert correct SIM card
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
SOS calls only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international
emergency number 112. See "Making emergency
calls" on page 24.
No network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
• Enter the correct PIN or PIN2, and press
"The SIM card lock" on page 56.
YES
. See
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