Connectivity Issues; Remote Control Issues; Possible Solutions - Hisense 50R63G Quick Start Manual

Quick problem-solving tips (continued)

CONNECTIVITY ISSUES

You cannot connect to your
wireless network

REMOTE CONTROL ISSUES

Your remote control is not
responding to button presses

POSSIBLE SOLUTIONS

• From the Roku TV home screen, press the
Directional Keypad down arrow to Settings.
Press OK on the Directional Keypad.
Press OK to select Network.
Press the bottom Directional Keypad arrow to
Check Connection.
Press OK to Check connection
• For additional help, visit www.hisense-canada.com/
support.
POSSIBLE SOLUTIONS
• Check that the TV is still on.
• Check that the batteries are good and are inserted
properly.
• Check that there are no obstacles between the
remote control and the front of the TV.
• Try moving closer to the TV. If the LED on the TV
flashes when you press any of the buttons on the
remote control, the issue is not with the remote
control.
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