Yealink T31G Manual
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Yealink T31G Manual

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Yealink T31G Phone Guide

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Summary of Contents for Yealink T31G

  • Page 1 Yealink T31G Phone Guide...

  • Page 2: Table Of Contents

    Yealink T31G ........................ 3 Phone Installation ....................... 4 Provisioning ......................... 6 Getting to know your phone .................... 6 Hardware Component Instructions ................. 6 Icon Instructions ...................... 8 Phone Display (Views) ..................... 9 Basic Call Features ......................10 Placing Calls ......................10 Answering Calls .....................

  • Page 3: Yealink T31G

    Need help? • IP Phone • Handset • Handset cord If you have any problems setting up or using your Yealink IP Phone, please • Ethernet cable contact us on 0800 389 0537. • Phone stand • Quick start guide •...

  • Page 4: Phone Installation

    Phone Installation 1. Attach the stand 2. Connect the handset and optional headset 3. Connect the network and power You have two options for power and network connections. • AC power (Optional) • Power over Ethernet (PoE)
  • Page 5 AC Power (Optional) To connect the AC power: 1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. 2. Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port.

  • Page 6: Provisioning

    Provisioning Your Yealink T31G IP Phone will be pre-loaded with all the information it needs to automatically provision the BT Cloud Voice service once all the connections have been made. Once connected to the network port that is providing network access the phone will do a series of firmware updates (please allow the phone time to complete).
  • Page 7 Item Description Indicates call status, message status and system status Power Indicator LED of the phone Shows a screen with backlight that enables you to Phone Screen view menus and data. Line Keys Accesses your phone lines and features. Label automatically to identity their context-sensitive Soft Keys features.

  • Page 8: Icon Instructions

    Icon Instructions Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable Network is unreachable Hands-free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb Phone Warning Call Mute Ringer volume is 0 Keypad Lock The private line is registered successfully...

  • Page 9: Phone Display (Views)

    Phone Display (Views) Idle Status The idle screen displays the label of current account, time and date, and four soft keys. Phone Status You can view phone status via phone user interface or web user interface. Available information of phone status includes: •...

  • Page 10: Basic Call Features

    Basic Call Features Placing Calls You can use your phone like a regular phone to place calls in many ways easily: • Placing a Call from the Dialler • Placing Multiple Calls • Redialling a Number • Placing an International Call •...

  • Page 11: Answering Calls

    Placing an International Call: You can place calls to international phone numbers on your phone. Long press digit key 0 on the phone keypad until the plus sign (+) appears. Enter the phone number with the country code. Select Send. Placing a Call from the Call History: You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, missed, or forwarded.

  • Page 12: Ending Calls

    To perform a blind transfer: Press the Tran soft key during a call. Enter the number you want to transfer the call to. Press the Tran soft key to complete the transfer. Then the call is connected to the number to which you are transferring. To perform a semi-attended transfer: Press the Tran soft key during a call.

  • Page 13: History

    History To view the call history: Press the History soft key. The LCD screen displays all call records. Press to switch between All, Placed, Received, Missed and Forwarded call lists. Press to select the desired entry. Press the Option soft key, and then select Detail from the prompt list. The detailed information of the entry appears on the LCD screen.

  • Page 14: Additional Features

    The phone supports RJ9 headset and wireless headset via EHS to handle calls. To connect headset RJ9 headset: Connect RJ9 headset to the headset port of your phone. Wireless headset via EHS: Connect Yealink wireless headset adapter EHS40 to the USB port of your phone, connect your wireless headset to EHS40.

  • Page 15: General Information

    General information Important • Access to Emergency Services is provided but calls including emergency calls to 999 or 112, made via BT Cloud Voice may not work in the event of power or broadband connection failure. These failures may be caused by reasons outside our control. Location information, provided to the emergency services, is limited to the location details entered into the system;...
  • Page 16 component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. The conditions of this guarantee are: •...
  • Page 17 Date July 2023 Find out more at bt.com Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

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